Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00
Introducing 'PR: Public Relation and Management Training', a course crafted with utmost care to impart unparalleled insights into public relations. Navigate through an expansive curriculum, commencing with a comprehensive introduction, in-depth explorations of PR concepts, the core structures for its management, and the strategic tactics entailing meticulous research. Gain an appreciation for the diverse fields where PR plays a pivotal role, delve into the dynamic interplay between social media and PR, and master the art of crisis management. To crown this learning journey, acquaint yourself with the importance of ethics and professionalism, underlining the entire PR landscape. This course not only clarifies the theoretical foundation but also offers insights into its real-world applications. So, whether you're seeking to shape public perceptions, fortify the image of an organisation, or delve into the mechanics of this vast domain, this course stands as a beacon, lighting up your pathway. The content has been laid out to ensure learners acquire not just knowledge but also the ability to strategically apply it. Learning Outcomes Understand the fundamental principles and introductions of public relations. Grasp the varied concepts and terminologies within the PR domain. Ascertain the methodologies for effective management and organisation in public relations. Identify and apply diverse PR tactics, utilising research methodologies. Recognise and comprehend the significant sectors where public relations is quintessential. Integrate the power of social media effectively with public relations strategies. Manage and manoeuvre during crises, ensuring brand reputation while adhering to ethics and professionalism. Why buy this PR : Public Relation and Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the PR : Public Relation and Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this PR : Public Relation and Management Training course for? This PR : Public Relation and Management Training is suitable for: Aspiring PR managers and specialists eager to solidify their understanding of the field. Entrepreneurs and business owners aiming to bolster their brand's reputation and public image. Marketing professionals seeking to integrate PR strategies into their broader campaigns. Communication students desire a comprehensive understanding of PR and its real-world applications. Professionals in related fields, such as journalism or branding, are looking to diversify their skills. Prerequisites This PR : Public Relation and Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path PR Specialist: Average salary range in the UK: £25,000 - £40,000 Per Annum. PR Manager: Average salary range in the UK: £35,000 - £55,000 Per Annum. Social Media Strategist: Average salary range in the UK: £30,000 - £45,000 Per Annum. Crisis Communication Manager: Average salary range in the UK: £40,000 - £60,000 Per Annum. PR Research Analyst: Average salary range in the UK: £28,000 - £45,000 Per Annum. Ethical and Professional Standards Advisor in PR: Average salary range in the UK: £32,000 - £50,000 Per Annum. Course Curriculum PR : Public Relation Introduction to Public Relations 00:19:00 Concepts of Public Relations 00:20:00 Management and Organisation of Public Relations 00:19:00 Public Relations Tactics and Research 00:28:00 Major Fields of Public Relations Practice Part I 00:22:00 Major Fields of Public Relations Practice Part II 00:22:00 Social Media and PR 00:20:00 Crisis management 00:28:00 Ethics & Professionalism in Public Relations 00:14:00
Imagine a world where every conversation you have is meaningful and impactful. 'Mindful Listening' is designed to transport you to such a world. This course opens with an exploration of mindful listening, introducing you to the profound impact of truly hearing and understanding others. As you navigate through this journey, you will unlock the secrets to not just hearing, but truly comprehending and empathetically engaging with those around you. As you delve deeper into the curriculum, you will explore the relationship between mindfulness, meditation, and effective communication. The skills taught in this course go beyond mere listening; they encompass self-awareness, empathy, and the ability to foster meaningful connections in both personal and professional settings. By the end of your journey, you will have woven mindful listening into the fabric of your daily life, influencing how you interact with the world around you, promoting cultural sensitivity, and making a positive social impact. Learning Outcomes Comprehend the essence of mindful listening and its benefits. Apply mindfulness meditation techniques to enhance listening skills. Develop heightened self-awareness for improved communication. Utilize mindful listening to strengthen relationships. Integrate mindful listening practices into various professional and cultural contexts. Why choose this Mindful Listening course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mindful Listening course for? Individuals seeking to improve personal and professional relationships. Professionals in counselling, therapy, or coaching roles. Team leaders and managers in business settings. Educators and trainers aiming to enhance communication skills. Anyone interested in personal development and effective communication. Career path Life Coach - £30,000 to £50,000 Human Resources Specialist - £28,000 to £45,000 Mental Health Counsellor - £27,000 to £42,000 Corporate Trainer - £30,000 to £48,000 Mediator or Conflict Resolution Specialist - £31,000 to £46,000 Customer Service Manager - £29,000 to £44,000 Prerequisites This Mindful Listening does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mindful Listening was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Mindful Listening Introduction to Mindful Listening 00:16:00 Module 02: The Fundamentals of Mindful Listening The Fundamentals of Mindful Listening 00:20:00 Module 03: Mindfulness Meditation Mindfulness Meditation 00:20:00 Module 04: Developing Self-Awareness Developing Self-Awareness 00:16:00 Module 05: Mindful Communication Mindful Communication 00:21:00 Module 06: Mindful Listening in Relationships Mindful Listening in Relationships 00:19:00 Module 07: Mindful Listening in Professional Settings Mindful Listening in Professional Settings 00:20:00 Module 08: Mindful Listening Practises Mindful Listening Practises 00:20:00 Module 09: Cultivating Empathy and Compassion Cultivating Empathy and Compassion 00:21:00 Module 10: Integrating Mindful Listening into Your Life Integrating Mindful Listening into Your Life 00:20:00 Module 11: Mindful Listening and Cultural Sensitivity Mindful Listening and Cultural Sensitivity 00:22:00 Module 12: Mindful Listening and Social Impac Mindful Listening and Social Impac 00:20:00 Module 13: Final Reflection and Integration Final Reflection and Integration 00:20:00 Mock Exam Mock Exam - Mindful Listening 00:20:00 Final Exam Final Exam - Mindful Listening 00:20:00
Embark on a transformative journey into the heart of collaborative digital workplaces with our dynamic course, 'Learn the Fundamentals of Microsoft SharePoint.' Unveil the power of SharePoint as you traverse through meticulously crafted lessons, each a key to unlocking the full potential of this versatile platform. From creating seamless team sites to integrating with Microsoft Teams, this course is your gateway to mastering SharePoint's intricacies. Dive into the world of web part customization, site management, and effective collaboration, ensuring that every minute spent in this course adds a valuable layer to your skill set. Whether you're a budding professional or a seasoned enthusiast, join us in demystifying SharePoint and reshaping the way you collaborate and manage content. Learning Outcomes Gain a comprehensive understanding of SharePoint's core features and functionalities. Master the art of creating and customizing team sites, fostering efficient collaboration. Explore advanced concepts like web part addition, layout editing, and section customization. Learn to seamlessly integrate Microsoft Teams with SharePoint for enhanced communication. Acquire the skills to manage site access, create news posts, and utilize SharePoint as a communication hub. Why choose this Learn the Fundamentals of Microsoft SharePoint course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn the Fundamentals of Microsoft SharePoint course for? Professionals aiming to enhance their digital collaboration skills. Individuals seeking a comprehensive grasp of Microsoft SharePoint fundamentals. Team leaders looking to optimize team sites and streamline content management. Project managers wanting to leverage SharePoint for efficient project collaboration. Anyone interested in harnessing the power of Microsoft Teams and SharePoint integration. Career path SharePoint Administrator: £30,000 - £50,000 Digital Collaboration Specialist: £35,000 - £55,000 Project Manager (SharePoint): £40,000 - £60,000 IT Support Specialist: £25,000 - £45,000 Business Analyst (Collaboration Tools): £35,000 - £55,000 Information Architect: £45,000 - £70,000 Prerequisites This Learn the Fundamentals of Microsoft SharePoint does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn the Fundamentals of Microsoft SharePoint was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Learn The Fundamentals Of Microsoft PowerPoint Lesson 01: What is Sharepoint? 00:02:00 Lesson 02: The SharePoint LookBook 00:02:00 Lesson 03: Getting Sharepoint and home page overview 00:02:00 Lesson 04: Create a new team site 00:03:00 Lesson 05: Team site home page 00:02:00 Lesson 06: Uploading files 00:03:00 Lesson 07: Creating a New List 00:06:00 Lesson 08: Adding web parts 00:04:00 Lesson 09: Reorganising and customising web parts 00:02:00 Lesson 10: Republish the team site 00:01:00 Lesson 11: Add members to the team site 00:02:00 Lesson 12: Microsoft Teams & SharePoint integration 00:06:00 Lesson 13: Create a new communication site 00:02:00 Lesson 14: Add countdown timer web part 00:03:00 Lesson 15: Edit web part layouts 00:02:00 Lesson 16: Edit sections 00:03:00 Lesson 17: Add Youtube web part 00:01:00 Lesson 18: Change page look and edit top navigation 00:03:00 Lesson 19: Create a News post 00:03:00 Lesson 20: Manage Site Access 00:01:00
Embark on a Compassionate Journey: End of Life Care and Support Diploma In the delicate tapestry of life, the 'End of Life Care and Support Diploma' emerges as a guiding light, offering profound insights and invaluable skills to those venturing into the realm of compassionate care. This course is not merely a collection of modules; it's a poignant narrative, weaving together the intricacies of end-of-life care. From understanding the goals of care to navigating legal aspects, each module is a stepping stone towards becoming a compassionate caregiver. Delve into the heart of palliative care, where physical, neurological, and psychosocial dimensions are embraced with empathy and expertise. Learning Outcomes Acquire a comprehensive understanding of end-of-life care principles and services. Navigate the intricacies of advance care planning and the holistic assessment of palliative care. Cultivate effective communication skills during the end-of-life journey. Provide quality care for individuals with physical and neurological illnesses. Embrace the spiritual and psychosocial dimensions of palliative care, ensuring holistic support. Why choose this End of Life Care and Support Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this End of Life Care and Support Diploma for? Aspiring caregivers and healthcare professionals seeking expertise in end-of-life care. Individuals desiring to provide compassionate and holistic support during the final stages of life. Those working in palliative care looking to enhance their knowledge and skills. Caregivers aiming to navigate legal aspects related to end-of-life care. Anyone passionate about making a difference in the lives of those nearing the end of their journey. Career path Palliative Care Specialist: £30,000 - £45,000 Hospice Care Coordinator: £25,000 - £40,000 End-of-Life Care Consultant: £35,000 - £50,000 Care Home Manager: £30,000 - £45,000 Bereavement Support Counselor: £28,000 - £40,000 Legal Advisor in End-of-Life Care: £40,000 - £55,000 Prerequisites This End of Life Care and Support Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This End of Life Care and Support Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to End of Life Care Introduction to End of Life Care 00:18:00 Module 02: Availability of Services Availability of Services 00:32:00 Module 03: Advance Care Planning Advance Care Planning 00:24:00 Module 04: Goals of Care Goals of Care 00:12:00 Module 05: Physical Illness Physical Illness 00:33:00 Module 06: Neurological Illness Neurological Illness 00:35:00 Module 07: Quality Care at the End of Life Quality Care at the End of Life 00:12:00 Module 08: Communication During the End of Life Communication During the End of Life 00:20:00 Module 09: Palliative Care Holistic Assessment Palliative Care Holistic Assessment 00:12:00 Module 10: Spiritual and Psychosocial Care Spiritual and Psychosocial Care 00:29:00 Module 11: Care after Death Care after Death 00:15:00 Module 12: Further Support, Training and Development Further Support, Training and Development 00:19:00 Module 13: Legal Aspects Legal Aspects 00:30:00 Assignment Assignment - End of Life Care and Support Diploma 00:00:00
The Garden Design Certificate course offers a comprehensive introduction to the art and principles of garden design. Participants will learn about the role of a garden designer, the basic principles of designing beautiful and functional gardens, and the components involved in creating stunning outdoor spaces. The course covers plant selection, material choices, maintenance, and cost estimation to equip learners with the necessary skills for successful garden design projects. Learning Outcomes: Understand the fundamental concepts and principles of garden design and its importance in creating harmonious outdoor spaces. Learn about the roles and responsibilities of a garden designer, including client communication, site analysis, and design implementation. Explore the basic principles of garden design, such as balance, proportion, scale, unity, and harmony, and how to apply them effectively in different settings. Identify and analyze the essential components of garden design, including hardscaping, landscaping, water features, and outdoor structures. Master the garden design process, from concept development and sketching to creating detailed plans and executing the design. Gain knowledge of designing rain gardens to promote sustainable and eco-friendly practices in garden design. Familiarize with essential tools and machinery used in garden design and understand their proper usage and maintenance. Acquire skills in plant selection and material choices, considering factors like climate, soil, and aesthetics to create thriving and visually appealing gardens. Learn about garden maintenance practices to ensure the long-term health and beauty of designed landscapes. Develop the ability to estimate costs accurately and create budgets for garden design projects, considering materials, labor, and other expenses. Why buy this Garden Design Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Garden Design Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Garden Design Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Garden Design Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Garden Design Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Garden Design Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Garden Design Introduction to Garden Design 00:23:00 Module 02: The Role of the Garden Designer The Role of the Garden Designer 00:17:00 Module 03: The Basic Principles of Garden Design The Basic Principles of Garden Design 00:38:00 Module 04: Components of Garden Design Components of Garden Design 00:40:00 Module 05: Garden Design Process Garden Design Process 00:39:00 Module 06: Designing a Rain Garden Designing a Rain Garden 00:23:00 Module 07: Essential Tools & Machinery Essential Tools & Machinery 00:31:00 Module 08: Plant Selection and Material Guide Plant Selection and Material Guide 00:49:00 Module 09: Garden Maintenance Garden Maintenance 00:33:00 Module 10: Costing and Estimation Costing and Estimation 00:20:00 Assignment Assignment - Garden Design Certificate 00:00:00
Embark on a journey to become a skilled and customer-focused retail associate through this comprehensive certificate program. Gain insights into the qualities and psychology of successful retail associates, understand consumer behavior, master effective communication, and learn to target customers strategically. Explore the sales process, checkout management, visual merchandising, in-store and exterior design, and comprehend the significance of the Consumer Rights Act. Acquire essential management skills to lead and collaborate with retail teams while ensuring store safety and compliance. Learning Outcomes: Grasp the fundamental concepts of a retail associate's role. Cultivate essential qualities required for successful retail associates. Understand the psychological aspects that influence retail interactions. Explore the impact of consumer behavior on retail strategies. Develop effective communication skills for customer interactions. Learn to identify trends and effectively target diverse customers. Master the sales process and enhance customer checkout experiences. Comprehend the Consumer Rights Act and its implications. Why buy this Retail Associate Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Associate Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail Associate Certificate course is ideal for Individuals aspiring to become skilled retail associates. Current retail associates looking to enhance their skills. Customer service professionals transitioning to retail roles. Individuals seeking a comprehensive understanding of retail operations. Prerequisites This Retail Associate Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Sales Associate - Average Earnings: £15,000 - £20,000 per year. Customer Service Representative - Average Earnings: £18,000 - £24,000 per year. Visual Merchandiser - Average Earnings: £20,000 - £30,000 per year. Assistant Store Manager - Average Earnings: £20,000 - £28,000 per year. Retail Supervisor - Average Earnings: £18,000 - £24,000 per year. Course Curriculum Module 01: Introduction to Retail Associate Introduction to Retail Associate 00:15:00 Module 02: Qualities of a Retail Associate Qualities of a Retail Associate 00:23:00 Module 03: Retail Psychology Retail Psychology 00:12:00 Module 04: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:10:00 Module 05: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 06: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:10:00 Module 07: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 08: Consumer Rights Act Consumer Rights Act 00:16:00 Module 09: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:16:00 Module 10: In-Store Design In-Store Design 00:18:00 Module 11: Exterior Design Exterior Design 00:20:00 Module 12: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:20:00 Module 13: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Assignment Assignment - Retail Associate Certificate 00:00:00
Overview The Air Hostess / Cabin Crew Training Course provides comprehensive training in the basics of air hostess duties and responsibilities. Participants will learn essential skills and knowledge required for handling emergency situations, providing excellent customer service, and pursuing a career as an air hostess or cabin crew member. Learning Outcomes: Gain knowledge of the basics of air hostess duties and responsibilities, including passenger safety and comfort. Develop skills for handling emergency situations on board an aircraft and ensuring passenger safety. Acquire the necessary skills and attributes required to provide excellent customer service and enhance the overall passenger experience. Learn the essential skills for effective communication, teamwork, and problem-solving in a cabin crew setting. Understand the industry-specific terminology and glossary used in aviation and airline operations. Gain insights into the recruitment process and job application tips for pursuing a career as an air hostess or cabin crew member. Why buy this Air Hostess / Cabin Crew Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Air Hostess / Cabin Crew Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Air Hostess / Cabin Crew Training Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Air Hostess / Cabin Crew Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Air Hostess / Cabin Crew Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Air Hostess / Cabin Crew Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Basics of Air Hostess Module 1: Who are Air Hostesses? 00:20:00 Module 2: The History of Air Hostess 00:15:00 Module 3: Why Make a Career in Air Hostess? 00:10:00 Duties and Responsibilities of Air Hostesses Module 4: General Duties and Responsibilities 00:15:00 Module 5: Responsibilities Before and After Each Flight 00:10:00 Glossary Module 6: Airline Employment Glossary 00:05:00 Module 7: Glossary: List of Acronyms and Definitions 00:15:00 Training Module 8: Training Facilities and Devices 00:15:00 Module 9: Air Hostess - Initial Safety Training 00:15:00 Module 10: Aviation Indoctrination Training 00:10:00 Handling Emergency Situations Module 11: Dealing with the Situations 00:10:00 Module 12: Abnormal and Emergency Situations Training 00:20:00 Module 13: How to Handle an in-Flight Emergency 00:15:00 Required Skills Module 14: Communication Skills 00:10:00 Module 15: Customer Service Skills 00:10:00 Module 16: Essential Skills Needed 00:10:00 Go for the Job Module 17: Best Qualities to Highlight in Your Air Hostess Application Resume 00:10:00 Module 18: How to be a Stand-Out Candidate 00:10:00 Assignment Assignment - Air Hostess / Cabin Crew Training Course 00:00:00
Embark on a transformative journey into the psyche of athletic excellence with our course, 'Sports Psychology Unleashed: Enhancing Athletic Performance.' This isn't just a curriculum; it's an exploration of the mental fortitude that distinguishes champions. From unraveling the intricate layers of an athlete's mind in 'Unraveling the Mind of an Athlete' to mastering the art of achieving flow and resilience in the face of defeat, each module is a psychological playbook designed to elevate athletic performance. Imagine not just understanding goal-setting but diving into the driving force of motivation, managing pressure points, and crafting the mental imagery that paints the game. This course is your gateway to unlocking the untapped potential within athletes. Enroll now to delve into the psychology of victory, where every module is a stride towards unleashing peak athletic performance. In this psychological odyssey, modules unfold like chapters in the gripping narrative of sports excellence. Traverse the landscape of team dynamics, communication, and the unique challenges of youth sports in 'Sports Psychology Unleashed.' This isn't just about acquiring knowledge; it's an invitation to become a catalyst for mental resilience and triumph in the world of sports. Join us on this journey where the mind becomes the secret weapon for every athlete seeking to conquer their personal best. Learning Outcomes Gain insights into the intricate workings of an athlete's mind, laying the foundation for mental resilience. Understand the nuances of goal-setting and its impact on athletic motivation and performance. Acquire strategies for managing stress and anxiety to optimize athletic focus. Master visualization techniques, creating a mental canvas for enhanced sports performance. Explore the dynamics of team communication, fostering cohesive and successful sporting teams. Why choose this Sports Psychology Unleashed: Enhancing Athletic Performance course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sports Psychology Unleashed: Enhancing Athletic Performance course for? Athletes at all levels seeking a mental edge in their performance. Coaches and trainers aiming to enhance their understanding of sports psychology. Sports enthusiasts interested in the psychological aspects of athletic excellence. Parents and guardians supporting young athletes in their sports journey. Mental health professionals exploring the application of psychology in the sports domain. Career path Sports Psychologist: £30,000 - £40,000 per annum Performance Coach: £35,000 - £45,000 per annum Youth Sports Counselor: £28,000 - £38,000 per annum Athlete Mental Resilience Trainer: £26,000 - £36,000 per annum Sports Communication Specialist: £30,000 - £40,000 per annum Goal-setting Consultant for Athletes: £28,000 - £38,000 per annum Prerequisites This Sports Psychology Unleashed: Enhancing Athletic Performance does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sports Psychology Unleashed: Enhancing Athletic Performance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Unravelling the Mind of an Athlete Unravelling the Mind of an Athlete 00:16:00 Module 02: Setting the Bar - Understanding Goals Setting the Bar - Understanding Goals 00:19:00 Module 03: The Driving Force - Motivation in Sports The Driving Force - Motivation in Sports 00:19:00 Module 04: Pressure Points - Managing Stress and Anxiety Pressure Points - Managing Stress and Anxiety 00:20:00 Module 05: Painting the Game - Visualisation Techniques Painting the Game - Visualisation Techniques 00:19:00 Module 06: The Ripple Effect - Team Dynamics and Communication The Ripple Effect - Team Dynamics and Communication 00:20:00 Module 07: Young Buds - Sports Psychology in Youth Sports Young Buds - Sports Psychology in Youth Sports 00:19:00 Module 08: In the Zone - Achieving Flow in Sports In the Zone - Achieving Flow in Sports 00:18:00 Module 09: Rise from the Ashes - Overcoming Defeats and Setbacks Rise from the Ashes - Overcoming Defeats and Setbacks 00:19:00
The Neonatal Nursing Diploma program offers a comprehensive exploration of the essential aspects of neonatal care and midwifery, covering topics ranging from the historical origins of midwifery to the ethical considerations within neonatal nursing. With a focus on maternal and child health, this course provides learners with a solid foundation to provide quality care during pregnancy, childbirth, and the early stages of infancy. Participants will gain insights into various aspects of neonatal care, from antenatal screenings to managing newborn infections and addressing perinatal mental health. Learning Outcomes: Understand the historical development and foundations of midwifery and neonatal nursing. Explore the diverse roles and career options within midwifery and neonatal care. Learn about midwifery management, education, and the promotion of health equality. Examine the social, cultural, and spiritual dimensions of childbirth and childbearing. Acquire knowledge of antenatal care, maternal screening, and supporting labor. Understand the intricacies of neonatal care, including newborn health and feeding. Grasp concepts of pharmacology, medicines management, and medical disorders during pregnancy. Develop effective communication skills and ethical considerations for midwifery practice. Why buy this Neonatal Nursing Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Neonatal Nursing Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring midwives and neonatal nurses seeking specialized knowledge. Registered nurses interested in maternal and neonatal healthcare. Healthcare professionals aiming to enhance their skills in maternity and neonatal care. Individuals passionate about women's health, childbirth, and infant care. Prerequisites This Neonatal Nursing Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Neonatal Nursing Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Neonatal Nurse: Provide specialized care to newborns and premature infants. Midwife: Support women throughout their pregnancy, childbirth, and postpartum journey. Women's Health Nurse: Focus on women's health needs, including maternity care. Healthcare Educator: Share your expertise by teaching aspiring nurses or colleagues. Healthcare Administrator: Manage neonatal care units, maternity wards, or healthcare facilities. Course Curriculum Neonatal Nursing Diploma Definition and Origin of Midwifery 00:24:00 Midwifery as a Career Option 00:17:00 Midwifery Management and Education 00:30:00 Midwives' Role in Health and Inequality 00:27:00 Social, Cultural and Spiritual Context of Childbearing 00:24:00 Antenatal Care and Screening 00:46:00 Midwifery Support in Labour Intrapartum Care 00:35:00 Induction of labour 00:23:00 Postnatal Care as a Midwife 00:27:00 Nurture and Nature: The Healthy Newborn 00:23:00 Stillbirth, Neonatal Death and Bereavement 00:33:00 Infant feeding 00:23:00 Newborn Infection 00:30:00 Home Birth 00:29:00 Complementary and Alternative Medicines Applied to Maternity Care 00:21:00 Pharmacology and Medicines Management 00:22:00 Bleeding in Pregnancy 00:26:00 Medical Disorders of Pregnancy 00:28:00 Pre-term Labour 00:19:00 Twins and higher-order births 00:19:00 Care During the Third Stage of Labour 00:19:00 Terminology and Abbreviations for Midwifery 00:30:00 Perinatal mental health 00:25:00 Supporting a Healthy Pregnancy 00:31:00 Contraception and family planning 00:26:00 Effective Communication for Midwifery 00:28:00 Ethics in Midwifery 00:21:00 Assignment Assignment - Neonatal Nursing Diploma 00:00:00