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This course is suitable for anyone looking to become an accredited tutor or trainer. You may be new to the teaching or training sector; thinking of a career in training and development, or already training / tutoring and would like to become accredited. The course is delivered over 5 half day workshops which develop your knowledge and skills of training techniques. There is some home study, a tutoring session and a 20 minute micro-teach. The total duration of the course is approximately 8 weeks. Through attending this course, you will be able to: Plan, design and deliver a training session using appropriate methods Engage learners using a range of techniques and manage a learning environment Monitor, assess and evaluate training Reflect on own practice and identify areas for development Further Information You will be set self study to complete after each session. This should not take more than 1-2 hours per week. We are on hand to answer any questions you may have throughout your course. You will prepare a microteach session on a topic of your choice, you will have a mentoring session with your tutor to prepare you for this. You will deliver your session to 4 colleagues and will receive feedback from your peers and the course tutor. Please ensure you have read the Terms and Conditions before signing up to this course. Our workshops are interactive and engaging, you can use all the tools and techniques that we demonstrate in our training sessions with your won learners. Benefits Build your confidence in your training skills Gain accreditation Make your training sessions fun and engaging Build your network through meeting other trainers and educators Access resources and tools to use with your own learners

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learners will be introduced to the design, installation, commissioning, and maintenance of Access Control systems.

Boost Your Career By Enrolling In This Teaching Phonics & Early Years Foundation Stage (EYFS) Bundle To Overcome Your Challenges! 6 in 1 Teaching Phonics & Early Years Foundation Stage (EYFS) Bundle Improve your knowledge and enhance your skills to succeed with this Teaching Phonics & Early Years Foundation Stage (EYFS) bundle. This Teaching Phonics & Early Years Foundation Stage (EYFS) bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Teaching Phonics & Early Years Foundation Stage (EYFS) Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Teaching Phonics Course 02: Educational Psychology & Development Course Course 03: Early Years Foundation Stage (EYFS) Course 04: Lesson Planning for Teaching Course 05: Education and Childcare Course 06: Certificate in Teaching & Training All the courses under this Teaching Phonics & Early Years Foundation Stage (EYFS) bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Teaching Phonics & Early Years Foundation Stage (EYFS) bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Teaching Phonics & Early Years Foundation Stage (EYFS) bundle, you can achieve your dreams and train for your ideal career. This Teaching Phonics & Early Years Foundation Stage (EYFS) bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Teaching Phonics & Early Years Foundation Stage (EYFS)? All-in-one package of 6 premium courses' Teaching Phonics & Early Years Foundation Stage (EYFS) bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Teaching Phonics & Early Years Foundation Stage (EYFS) Bundle 24/7 Tutor Support available with this Teaching Phonics & Early Years Foundation Stage (EYFS) Bundle Start your learning journey straightaway! This Teaching Phonics & Early Years Foundation Stage (EYFS)'s curriculum has been designed by Teaching Phonics & Early Years Foundation Stage (EYFS) experts with years of Teaching Phonics & Early Years Foundation Stage (EYFS) experience behind them. The Teaching Phonics & Early Years Foundation Stage (EYFS) course is extremely dynamic and well-paced to help you understand Teaching Phonics & Early Years Foundation Stage (EYFS) with ease. You'll discover how to master the Teaching Phonics & Early Years Foundation Stage (EYFS) skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Teaching Phonics & Early Years Foundation Stage (EYFS) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Teaching Phonics & Early Years Foundation Stage (EYFS) bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Teaching Phonics & Early Years Foundation Stage (EYFS) bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

This course is aimed at those who would like to teach in the further education sector in a college or private training provider. Level 3 Award in Education & Training​ provides you with knowledge and understanding of the role of a teacher and how to meet individual learner needs.

The Level 5 Diploma in Education and Training (L5 DET) is an industry-standard qualification for those teaching in the post-16 sector.

Ofqual Regulated Qualification | 100% Online Course | FREE Certificate, Assessment & 20 Premium Courses | Expert Support

This Reiki Master Teacher Course has been created for Reiki practitioners who want to share their knowledge and experience of practising Reiki and who want to learn how to teach others. This course is designed to teach you how to become a Reiki Master Teacher, so that you can learn how to prepare Reiki training courses and teach and attune others. You will be shown how to plan, design and create your courses, how to deliver them and what length they should be for each level of Reiki.

Duration 2 Days 12 CPD hours This course is intended for Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business. Overview Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. An Influence Baseline Enabling Collaboration Facilitating Constructive Dialogue 2. Elements of Influence Focusing on the Outcome Seeing Influence as a Mental Equation Differentiating Influence from Manipulation 3. Power and Persuasion Developing and Using Power Sources Developing the Art of Persuasion Appealing to Integrity, Emotions, and Intellect Building Five Types of Trust Applying Five Principles of Influence 4. A Network of Influence Building a Purposeful Network Strategic Reputation Management Protecting Your Credibility 5. Applying Influence Strategies Adapting the Approach Identifying Thinking Differences Applying Strategies to Styles 6. Working With Resistance Encountering and Addressing Resistance Building Collaboration through Quality Dialogue Getting Results through Persistence and Persuasion Additional course details: Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Highlights of the Course Course Type: Self-Paced Online Learning Guided Learning Hours: 360 Teaching Practice Hours: 100 Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: Lifetime Access Tutor Support- Personalised feedback on your all assignments Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this Level 5 Diploma in Education and Training, you will be able to: Include learning strategies, concepts, and models in the design of inclusive classroom instruction and learning Create and maintain a safe, pleasant teaching and learning environment by utilising behaviour control techniques Deliver inclusive instruction and learning utilizing communication and learning theories, ideas, and models Use assessment theories, models, and principles to illustrate how to evaluate learning in training and education Utilise theories and techniques for reflection and assessment, and evaluate one's own approach to planning, executing, and evaluating inclusive teaching and learning Learn how to conduct an initial and diagnostic assessment to determine an individual's earning goals as well as the relationships, roles, and processes that are part of education and training Establish and maintain a safe environment for teaching and learning, as well as how to plan for and carry out inclusive teaching Use theories and models of curriculum creation in your area of expertise and how to use those theories to assess your own methods Recognise professionalism and the influence it has on education and training, as well as the impact of accountability to stakeholders and outside organisations Understand how education and training are governed by policy and support your organisation's attempts to improve quality Level 5 Diploma in Education & Training Online | L5 Diploma This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. This is the ideal approach for teachers who have already finished levels 3 and 4 or aiming to achieve Qualified Teacher Status (QTLS). This course will help you gain advanced knowledge and skills to lead learning sessions, organise lesson plans, and create teaching and learning strategies. Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector, as well as gain the status to start working as a teacher. Who is this Course for? The following individuals may benefit from this Level 5 Diploma in Education and Training: all types of trainers aspirant teachers teachers of all levels teacher trainers teachers wishing to achieve Qualified Teacher Status (QTLS) teachers wishing to improve their instructional abilities teachers wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This Level 5 Diploma in Education and Training has no academic prerequisites and is open to students from all academic disciplines.  Assessment Procedure Upon successful completion of this Level 5 Diploma in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used. "Pass" represents the qualification's overall grade Each item included in the qualification framework must be completed by the student For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria Assignment Submission For each portion of the diploma, you are required to submit a number of assignments each weighing about 1000-2000 words. Product evidence requirements, such as lesson plans, teaching resources, and other pertinent paperwork, must also be accompanied by some of these assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments. Practical Teaching Assessment There must be a minimum of 8 observations, each lasting at least 8 hours. This excludes any observed practice that was completed as a component of the Level 3 Award in Education and Training. A minimum of 30 minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations. The eight observations must relate to the following essential units: Education and training teaching, learning, and evaluation (level 4) Enhancing education and training through teaching, learning, and assessment (level 5) No previous experience is required to enrol into this course. However, you must complete 100 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of £250 + VAT for 8 hours, if you'd prefer, we can assist you by providing an expert witness.  Advance Your Career This Level 5 Diploma in Education and Training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. This course will also allow you to acquire the required skills to work towards achieving the Qualified Teacher Status and progress to Bachelor of Arts (BA) or Bachelor of Science (BSc).  If you are looking for a Level 4 Certificate in Education and Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 5 Diploma in Education and Training 00:00:00 Sample Useful Documents Observation Recording Requirements. 00:15:00 Session Plan Pro-Forma 00:15:00 Sample Portfolio Building Record Sheets 00:15:00 Sample Graded Observation Pro-Forma 00:15:00 Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 1: Roles Responsibilities of Teachers in Education Learning 00:45:00 Lesson 2 : Pedagogical Principles Theory and Practice Lesson 2 : Pedagogical Principles Theory and Practice 00:40:00 Lesson 3 : Functional Skills and the Minimum Core Lesson 3 : Functional Skills and the Minimum Core 00:40:00 Lesson 4 : Planning in Education and Learning Lesson 4 : Planning in Education and Learning 00:30:00 Lesson 5 : Selecting, Creating and Using Resources Lesson 5 : Selecting, Creating and Using Resources 00:30:00 Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 6 : Augmenting Communication through Teaching Strategies 00:30:00 Lesson 7 : The Assessment Process Lesson 7 : The Assessment Process 00:30:00 Lesson 8 : Managing Learners Lesson 8 : Managing Learners 00:30:00 Lesson 9 : Professionalism and Continued Professional Development Lesson 9 : Professionalism and Continued Professional Development 00:25:00 Lesson 10 : Developing Designing Curriculum Lesson 10 : Developing Designing Curriculum 00:28:00 Lesson 11 : The Professional Practice Quality Management Lesson 11 : The Professional Practice Quality Management 00:26:00 Lesson 12 - Developing, Using and Organising Resources in a Specialist Area Lesson 12 - Developing, Using and Organising Resources in a Specialist Area 00:30:00 Additional Resource Additional Resource - Level 5 Diploma in Education and Training 04:00:00 Assignment - Mandatory Units Assignment 1: Developing Teaching, Learning and Assessment in Education and Training Assignment 1 - Developing Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 2: Teaching, Learning and Assessment in Education and Training Assignment 2 - Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 3: Theories, Principles and Models in Education and Training Assignment 3 - Theories, Principles and Models in Education and Training 00:00:00 Assignment 4: Wider Professional Practice and Development in Education and Training Assignment 4 - Wider Professional Practice and Development in Education and Training 00:00:00 Assignment 5: Develop Learning and Development Programmes Assignment 5 - Develop Learning and Development Programmes 00:00:00 Assignment 6: Identify the Learning Needs of Organisations Assignment 6 - Identify the Learning Needs of Organisations 00:00:00 Assignment 7: Internally Assure the Quality of Assessment Assignment 7 - Internally Assure the Quality of Assessment 00:00:00 Assignment 8: Understanding and Managing Behaviours in a Learning Environment Assignment 8 - Understanding and Managing Behaviours in a Learning Environment 00:00:00 Assignment 9: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment Assignment 9 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessments 00:00:00 Assignment 10: Working with Individual Learners Assignment 10 - Working with Individual Learners 00:00:00 Feedback Feedback 00:00:00