16604 Courses delivered Online

This comprehensive bundle course is designed to provide our learners with a more in-depth understanding of the financial aspects of business management. By combining these relevant CPD courses, they will be fully equipped with the essential skills to manage business accounts effectively and with confidence. Develop a broad understanding of business organisations and all areas of business operations with this beginner's Business Management course. This comprehensive training course is designed to help learners familiarise with the stages of the business process life cycle, the critical practices of business process management. It covers relationship, meeting and change management, helping learners to develop their skills in problem-solving and critical thinking. This course is ideal for aspiring business managers, account executives and business analysts. Discover everything you need to know about recording financial transactions and business accounting with our beginner's guide to Bookkeeping Course. Throughout this course, learners will develop their knowledge of fundamental bookkeeping practices and principles, with an in-depth look at computerised and manual bookkeeping systems. Key topics include ledgers and the different types of ledgers, preparing a trial balance, coding, balance sheets and PNL accounting. This course includes practical training for a wide range of bookkeeping roles. Learning Outcomes of The Business Management & Bookkeeping Training: Learn the fundamental principles and practices of business process management Gain a solid understanding of each stage within the business process life cycle Equip yourself with the essential skills required for successful project management Understand the importance of critical thinking for problem-solving in business Get step-by-step guidance on how to manage business meetings efficiently Familiarise with the benefits and processes of manual & computerised bookkeeping Learn how to prepare, trial balances, balance sheets and financial reports Fast track your career in bookkeeping with an internationally-recognised certificate Understand the basics of profit and loss (PNL) accounting and taxation Develop your understanding of cost coding and the different coding systems Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? This 2-in-1 bundle course is ideal for aspiring business managers and those who are not yet in a bookkeeping role and wish to develop their practical skills and knowledge to improve their career prospects in this sector. It is suitable for a wide range of bookkeeping roles and entry-level roles within the financial sector. Career Path On successful completion, learners will have a fundamental knowledge of bookkeeping for better business management, which will open doors for them in roles such as: Business Manager Bookkeeper Junior Accountant Financial Analyst Internal Auditor

Learning Outcomes Get a thorough understanding of paediatric nursing Know the essentials about Paediatric First aid Get acquainted with common illnesses and injuries from this course Learn what to do in the time of emergency when children are not breathing Equip yourself with the skills of first aid and handle emergency situations Description Being a nursing assistant is a huge responsibility and when it comes to taking care of the children you might need extra precaution and knowledge about your job as a nurse. We designed this top-notch Paediatric Nursing Assistant course to help you develop your expertise in this field. This course will enhance your skills and make you job-ready. First, this course will demonstrate the roles and responsibilities of a paediatric nursing assistant. Secondly, you will learn how to care for the infant, teenager and youngster differently than the adult. Next, it will educate you on common illnesses and injuries that can happen to children and the procedure of nursing them. Additionally, it also will also give you some tips and tricks to handle the emergency situation and the procedure of providing first aid to reduce the severity of the injury or illness. So, if you are planning to start your career as a paediatric nursing assistant, then sign up for our exclusive Paediatric Nursing Assistant course to learn the fundamentals of this role. Furthermore, get a CPD certificate of achievement to get extra recognised from the medical industry.  Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately. Career path After finishing this course, you can gain the ability to hunt for jobs in the following fields: Paediatric Nursing Assistant Patient Care Assistant Childcare worker Nurse Advisor

If you want to make better use of the full functional variety of Microsoft office 365 and move beyond its essential functions, then this Microsoft Office 365 course is a must pick for you. Throughout this video training course, you will gain mastery over all the features of Microsoft Office 365 and learn how to use those features for your best advantage.  The Microsoft Office 365 course has four sections that are designed to familiarise you with the various features and usage of the application. This training will also introduce you to the features that are required to know for using Microsoft Office 365.  The Microsoft Office 365 training course is designed to simplify your office work and help you to collaborate easily with your colleagues and customers. Enrol now and increase the rate of success of your organisation through the proper use of Microsoft Office 365. Learning Outcomes of The Microsoft Office 365:  Get a solid understanding of the various features and usage of Microsoft Office 365 Understand how to set up Office 365 and learn how to navigate the user interface. Learn how to configure Skype for Business Experience an in-depth lesson for using SharePoint for expert purposes Learn how to create user resource mailboxes and shared user mailboxes Expand your knowledge of Office 365 Web apps and learn how to use them Learn how to use Skype for business meetings and communicate via Skype for Business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

Good leadership and management are essential for creating a productive work team. This Leadership and Management course will teach you all the skills and knowledge you need to develop your leadership style and abilities. Whether you're a line manager, coach, or entrepreneur, you will learn valuable strategies and techniques that will help you to create an unbeatable workforce, manage conflict, motivate teams, and ensure that each member is working to their full potential.  This course includes case studies and practical exercises that can be applied to a wide range of professions, covering different leadership models and theories. It covers a number of topics in relation to management, from talent acquisition to providing feedback. You'll also develop your proficiency in key Microsoft Office packages. By the end of this course, you'll not only be equipped with the skills to take your management to the next level, but will also have an excellent understanding of corporate responsibility and ethics, which will every senior member of staff must know. Learning Outcomes: Understand the fundamental differences between leadership and management Familiarise with different leadership theories and leadership models Learn techniques for motivating employees and providing constructive feedback Deepen your understanding of the talent management process Know how to deal with office politics effectively and manage workplace conflict Build your proficiency in Microsoft Office's leading packages Develop your understanding of corporate responsibility and ethics Gain valuable team-building skills to create an unbeatable workforce Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of: Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this Course for? This course is ideal for anyone in a management or leadership role who wants to develop their skill set and leadership style to manage teams more effectively. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career Path On successful completion, learners will have a range of skills required to lead teams and individuals effectively, which apply to any management role. These skills are ideal for anyone pursuing any of the following professions: Business Owner Entrepreneur Line Manager Head of Department Project Manager Teacher Tutor Coach Mentor

This Leadership Management will provide you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. With this course, you will learn why management matters, and how successful leaders build high performing teams. This comprehensive online management training course will help you Develop your confidence along with your leadership skills. The Leadership Management is designed and delivered by industry experts to be a complete education in expert leadership roles, with a focus on role-specific knowledge and key skills. To make this course more accessible for you, we have designed it for both part-time and full-time students, and you will be able to study from your own pace. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.

Our popular Animal Care Level 5 Course will provide you with everything you need to ensure the wellbeing of all creatures great and small. Become able to deliver vital aid and support to sick or healthy animals, giving their owners peace of mind. This comprehensive guide will train you to possess the capabilities to successfully care for a wide range of pets and companions and ensure that their lives are valued. You will become skilled in supplying primary animal healthcare, alongside emergency first aid procedures. Welfare recommendations for multiple species are detailed here, from common pets like cats and dogs, to rarer examples like ornamental fish and reptiles. Each online learning module will give you valuable information for each type of animal and teach you all about their nutritional requirements and support needs. The Animal Care Level 5 Course is an excellent way to quickly absorb the fundamental skills and knowledge that will make you excel as an Animal Carer. It uses inventive study processes with stimulating visual and aural aids to encourage swift learning. With the assistance of trained instructors, you will soon be able to achieve your welfare objectives. Enrol today, and you can be caring for beloved animals in no time.  Why choose this Animal Care Level 5 Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This course is primarily aimed at individuals who want to care for a wide range of animals, either in a expert or personal capacity. Career Path The training offered by the Animal Care Level 3 Course will benefit those directly involved with a role in Animal Welfare, or a comparable position. It would significantly enhance the following careers or roles:  Animal Care Attendant Animal Welfare Officer Animal Shelter Owner or Worker Veterinarian or Vet Assistant Animal Technologist Animal Groomer

Learn how to assist doctors, nurses and healthcare professionals in caring for sick and injured children with the Paediatric Nurse course. This introductory training program is ideal for those who wish to care for children in a hospital environment. In this Paediatric Nurse course, you will explore the basics of paediatric first aid, the day-to-day duties of a paediatric nurse, and how to record patients' conditions. You will learn how to feed, dress, bathe, and clean children, as well as administer their medication and monitor their progress. Throughout this course, you will develop essential paediatric nurse skills in communication, time management, and multitasking. Kickstart your career today and develop the practical knowledge and skills to become a skilled medical assistant for children. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?​ This Paediatric Nurse Course is ideal for those wanting to improve their basic skills in office administration, those who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary, and those who want to become a legal secretary.

If you're interested in the cognitive, social, and emotional development of children and passionate about child psychology, this diploma course could be a great leap regarding the topic.  The Child Psychology Diploma is a wonderful learning opportunity for anyone who is fascinated with this topic. It's also for anyone who is already working in this field and focusing on brushing up their knowledge and boosting their CV with a Certificate of Achievement.  Being a child psychologist isn't a piece of cake. You need to be patient and calm to get the best result, and more importantly, you have to know your stuff very well. No need to worry, this course will cover up everything you need to know to start with. Please note that this course does not entitle you to join the HCPC register or acknowledged as child psychologist. Through this course you will come across all the basic guidelines of child psychology to boost and shine your knowledge in this particular field of Child Psychology and it will add your CPD points.  Learning Outcomes Learn about the attachment and relation-building in childhood Get familiar with the factors that influence social, cognitive, and emotional development of children You'll also get a crystal clear idea about personality and intellectual development of children Understand the stages of language and moral development Learn about the challenges of different stages of childhood You'll also learn about how to tackle the challenges and become proficient in this field Course Design The Child Psychology training course is delivered through our online learning platform, accessible through any internet-connected device. No deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of: Online study materials Mock exams Multiple-choice assessment Who is this course for This is the best online child psychology degree and suitable for anyone who wants to gain extensive knowledge, potential experience, and skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Why study this course* You will learn everything that is needed regarding child psychology. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning. Requirements This course is open to all, with no entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Duration 5 Days 30 CPD hours This course is intended for Senior Red Hat Enterprise Linux system administrators responsible for the management of multiple servers Overview - Verify a Red Hat Satellite 6.6 installation. - Regulate Red Hat Satellite with organizations, locations, users, and roles. - Manage software with Red Hat Satellite environments and content views. - Use Red Hat Satellite to configure hosts with Ansible playbooks and roles. - Provision hosts with integrated software and configuration management. - Implement Metal-as-a-Service (MaaS) with Satellite discovery and provisioning of unprovisioned hosts. Red Hat Satellite 6 Administration (RH403) is a lab-based course that explores the concepts and methods necessary for successful large-scale management of Red Hat© Enterprise Linux© systems. You will learn how to configure Red Hat Satellite 6 on a server and populate it with software packages. You will use Red Hat Satellite to manage the software development life cycle of a subscribed host and its configuration, and learn how to provision hosts integrated with software and Ansible© configuration management upon deployment. This course is based on Red Hat Enterprise Linux 8 and Red Hat Satellite 6.6. 1 - Plan and deploy Red Hat Satellite Plan and deploy Red Hat Satellite Plan a Red Hat Satellite deployment, then perform installation and initial configuration of Red Hat Satellite servers. 2 - Manage software life cycles Create and manage Red Hat software deployment life cycle environments. 3 - Register hosts Register and configure your Red Hat Enterprise Linux systems to use Red Hat Satellite, then organize those systems into groups for easier management. 4 - Deploy software to hosts Manage software deployment to registered hosts of your Red Hat Satellite infrastructure and practice managing environment paths, life cycle environments, and content views. 5 - Deploy custom software Create, manage, and deploy custom software products and repositories. 6 - Deploy Satellite capsule servers Perform installation and initial configuration of Red Hat Satellite capsule servers as components of a deployment plan. 7 - Run remote execution commands Configure the ability to run ad hoc and scheduled tasks on managed hosts using a variety of configuration management tools. 8 - Provision hosts Configure Satellite server for host deployment and perform host provisioning. 9 - Manage Red Hat Satellite using the API Integrate Red Hat Satellite functionality with custom scripts or external applications that access the API over HTTP. 10 - Plan a Red Hat Satellite deployment on a cloud platform Plan a Red Hat Satellite deployment, installation, and initial configuration on a cloud platform. 11 - Perform Red Hat Satellite server maintenance Manage Red Hat Satellite for security, recoverability, and growth. 12 - Comprehensive review Install and configure Red Hat Satellite Server, then provision content hosts. Additional course details: Nexus Humans Red Hat Satellite 6 Administration (RH403) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Satellite 6 Administration (RH403) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment