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Regular 1-1s allow you, as a manager, to address a range of topics and challenges with your team members in a relatively informal manner, albeit aided by a level of structure and consistency. You should embrace frequent 1-1s with your team, regardless of how often you see them in person, as they provide the opportunity to ‘check-in’ with them, not to ‘check-up’ on them; to understand their current priorities, workload and challenges.  This course uses scenarios and outstanding manager top tips to help you learn about: the benefits of 1-1s and how to plan and prepare for them - frequency, location and agenda; regardless of whether your team member is based on site with you or remotely facilitating the meetings, using great coaching skills, and acting on feedback scheduling of tasks and reviewing and following up on action points More Information Industry & Sector Hospitality, Retail, Funeral, Business Business outcomes Recruitment, Retention, Induction/Onboarding Skills & Training Appraisals, Coaching, Management Jobs & Roles Manager, Deputy Manager, Supervisor, Director, Operations Director, Finance Director, HR Manager Course Author Mastering Multi-Units

Description Consumer Behaviour Diploma  This Consumer Behaviour Diploma will commence with an introductory insight into consumer behaviour and then delve deep into topics including consumer perception and consumer motivation. It will elucidate what the procedure of consumer research entails and shed light on how to target potential customers and segment appropriate markets strategically. Consumer behaviour entails an interplay of cognition and affects behaviour patterns and humans' physical environment, leading to an exchange. When discussing a consumer's buying activity, numerous factors come into play, including but not limited to public opinion, popularity, cost, product appearance, promotion, aesthetics and packaging. Consumer behaviour examines consumer activities such as buying, using and discarding among individuals, communities, and organisations. It also studies how their biases, preferences and feelings influence these activities. In the 1940s and 1950s, consumer behaviour emerged as a marketing subfield that integrates economics, anthropology, sociology, ethnography, psychology, and marketing. Consumer behaviour attempts to identify people's consumption patterns and trends by studying individual attributes, including lifestyles, demographics, and other factors such as loyalty and advocacy to brands, rates and occasions of usage and the like. This Consumer Behaviour Diploma examines how external factors such as family, friends, celebrities, and influencers impact their buying activities. Research has shed light on the complexity of consumer behaviour prediction for ordinary men and experts alike. Nevertheless, novel research methods, including consumer neuroscience, artificial intelligence and ethnography, have made it simpler to predict these patterns. Customer Relationship Management, also known as CRM, is a database that provides valuable insight into the examination of the buying activities of consumers. These databases generate in-depth data enabling researchers to study what influences consumer retention and loyalty and their willingness to advocate for products or yield positive referrals. Databases are also handy with market segmentation, behavioural segmentation, etc. This leads to accurate targeting of customers through appropriate marketing strategies. According to Mansard, Engel and Blackwell, consumer behaviour studies the processes and actions involving decisions while buying services and goods for consumption. This Consumer Behaviour Diploma explores how human beings behave whilst engaging in buying activities and urges them to consume certain products. Marketers must understand how consumer behaviour works to comprehend product, brand or business expectations. It enables them to understand better what motivates a consumer to buy certain goods. Knowing which products are popular and well-liked is of paramount importance. The findings suggest that assessing consumers' preferences will help a marketer better sculpt their products. This Consumer Behaviour Diploma will address all the crucial questions, including what customers buy, what motivates them to buy specific things, and how often and when they buy. What you will learn   1: Introduction to Consumer Behavior  2: Stages of Decision-Making Process  3: Perceiving Need Desire Motivation and Emotion 4: Understanding Perception  5: Understanding Customer Attitudes  6: Impact of Culture on Purchasing Behavior 7: Household Influence  8: Group Influence 9: New Opportunities 10: Know the Market Ethics  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

24 Hour Flash Deal **33-in-1 Training Manager Mega Bundle** Training Manager Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Training Manager package online with Studyhub through our online learning platform. The Training Manager bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Training Manager course provides complete 360-degree training on Training Manager. You'll get not one, not two, not three, but 33 Training Manager courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Training Manager courses are yours for as long as you want them once you enrol in this course. This Training Manager Bundle consists the following career oriented courses: Employee Training Responsibilities: Effective Training Management Train the Trainer Certificate Conflict Resolution Workplace Communication Management Influencing and Negotiation Skills Diversity Training Performance Management Diploma in Workplace Professionalism and Communication Motivational Mentorship: Inspiring Personal and Professional Growth Mastering Organizational Chaos Organizational Behaviour, HR and Leadership Employee Engagement and Retention Strategies Accredited Mediator Skills Training: Mediation & Dispute Resolution Corporate Relationship Goals for Success Team Building Masterclass Strategic Management and Leadership Development Change Management UK Employment Law Workplace Health and Safety Advanced Diploma Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Workplace Health and Safety Advanced Diploma Cross-Cultural Awareness Training Diploma Certificate Supporting a Grieving Employee: A Manager's Guide Employee Hiring and Termination Training Safety Awareness 101 for New Employee Time Management Creative Thinking: Techniques and Tools for Problem Solving Corporate Relationship Goals for Success Assertiveness Skills: Developing Confidence and Effective Communication Emotional Intelligence and Human Behaviour Interpersonal Skills for Professional Development: Building Effective Relationships Business Networking Skills Decision Making and Critical Thinking Online Course In this exclusive Training Manager bundle, you really hit the jackpot. Here's what you get: Step by step Training Manager lessons One to one assistance from Training Managerprofessionals if you need it Innovative exams to test your knowledge after the Training Managercourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Training Manager courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Training Manager certificate and transcript on the next working day Easily learn the Training Manager skills and knowledge you want from the comfort of your home The Training Manager course has been prepared by focusing largely on Training Manager career readiness. It has been designed by our Training Manager specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Training Manager Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Training Manager bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Training Manager Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Training Manager Elementary modules, allowing our students to grasp each lesson quickly. The Training Manager course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Training Manager training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Training Manager. Requirements To participate in this Training Manager course, all you need is - A smart device A secure internet connection And a keen interest in Training Manager. Career path You will be able to kickstart your Training Manager career because this course includes various courses as a bonus. This Training Manageris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Training Manager career opportunities. Certificates Training Manager Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

24 Hour Flash Deal **33-in-1 Operations Coordinator Mega Bundle** Operations Coordinator Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Operations Coordinator package online with Studyhub through our online learning platform. The Operations Coordinator bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Operations Coordinator course provides complete 360-degree training on Operations Coordinator. You'll get not one, not two, not three, but 33 Operations Coordinator courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Operations Coordinator courses are yours for as long as you want them once you enrol in this course. This Operations Coordinator Bundle consists the following career oriented courses: Operations Management Strategic Planning and Analysis for Marketing Diploma in Sales and Strategic Marketing Certificate Corporate Finance: Profitability in a Financial Downturn Business Management Leadership and Management Risk Management Corporate Risk And Crisis Management Diploma in Lean Process and Six Sigma Quality Management and Strategic Training - ISO 9001 Change Management Lean Six Sigma White Belt course Six Sigma Green Belt Diploma Six Sigma Black Belt - Advance Diploma Agile Project Management Diploma Lean Leadership, Culture and Management - Online Diploma Team Management Agile Scrum Master Certification Supply Chain Management Customer Relationship Management Project, Change, and Quality Management Financial Modelling for Decision Making an Business plan Stakeholder Management Construction Project Management and Construction Cost Estimation Governance and Risk Management: Navigating Corporate Strategies Organizational Behaviour, HR and Leadership Strategic Management and Leadership Development Talent Management & Employee Retention Techniques Employee Training Responsibilities: Effective Training Management UK Employment Law Emotional Intelligence and Social Management Diploma Employee Hiring and Termination Training Corporate Social Responsibility Diploma In this exclusive Operations Coordinator bundle, you really hit the jackpot. Here's what you get: Step by step Operations Coordinator lessons One to one assistance from Operations Coordinatorprofessionals if you need it Innovative exams to test your knowledge after the Operations Coordinatorcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Operations Coordinator courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Operations Coordinator certificate and transcript on the next working day Easily learn the Operations Coordinator skills and knowledge you want from the comfort of your home The Operations Coordinator course has been prepared by focusing largely on Operations Coordinator career readiness. It has been designed by our Operations Coordinator specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Operations Coordinator Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Operations Coordinator bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Operations Coordinator Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Operations Coordinator Elementary modules, allowing our students to grasp each lesson quickly. The Operations Coordinator course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Operations Coordinator training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Operations Coordinator. Requirements To participate in this Operations Coordinator course, all you need is - A smart device A secure internet connection And a keen interest in Operations Coordinator. Career path You will be able to kickstart your Operations Coordinator career because this course includes various courses as a bonus. This Operations Coordinatoris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Operations Coordinator career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Executive Assistant Advanced Diploma Mega Bundle** Executive Assistant Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Executive Assistant Advanced Diploma package online with Studyhub through our online learning platform. The Executive Assistant Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Executive Assistant Advanced Diploma course provides complete 360-degree training on Executive Assistant Advanced Diploma. You'll get not one, not two, not three, but twenty-five Executive Assistant Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Executive Assistant Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Executive Assistant Advanced Diploma Bundle consists the following career oriented courses: Course 01: Executive Assistant Course 02: Contract Management Certification Course 03: Medical Secretary Certification Course 04: Legal Secretary Skills Diploma Course 05: Diploma in Minute Taking Training Course 06: Diary Management Course 07: Office Admin and Reception Course 08: Report Writing Skills: Crafting Effective Business Reports Course 09: Equality, Diversity and Discrimination Course 10: HR Management Course 11: UK Employment Law Course 12: Employee Hiring and Termination Training Course 13: Safer Recruitment Training Course 14: Performance Management Course 15: Employee Engagement and Retention Strategies Course 16: Governance and Risk Management: Navigating Corporate Strategies Course 17: Managing Online Meetings Course 18: Facilities Management Course 19: Motivation - Motivating Yourself & Others Course 20: Workplace Confidentiality Course 21: Data Protection and Data Security (GDPR) Training Certification Course 22: Organisation & People Management Course 23: Change Management Course 24: Team Management Course 25: Stakeholder Management The Executive Assistant Advanced Diploma course has been prepared by focusing largely on Executive Assistant Advanced Diploma career readiness. It has been designed by our Executive Assistant Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Executive Assistant Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Executive Assistant Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Executive Assistant Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Executive Assistant Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Executive Assistant Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Executive Assistant Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Executive Assistant Advanced Diploma lessons One to one assistance from Executive Assistant Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Executive Assistant Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Executive Assistant Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Executive Assistant Advanced Diploma certificate and transcript on the next working day Easily learn the Executive Assistant Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Executive Assistant Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Executive Assistant Advanced Diploma Requirements To participate in this Executive Assistant Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Executive Assistant Advanced Diploma Career path You will be able to kickstart your Executive Assistant Advanced Diploma career because this course includes various courses as a bonus. This Executive Assistant Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Executive Assistant Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

What Will I Learn? By the end of this course, ou will have Improved your brain health, enhanced your memory and expanded your attention! In this easy and quick to course, you will learn a memory retention technique that can be applied to all levels of business and your personal life It will have a positive effect on your daily life Guaranteed to impress! Learn the basics within 35 minutes! No more 'To Do' lists will ever be needed! You will be able to remember countless things in your mind! No more diaries needed to remember appointments! You will be able to learn new skills much simpler and faster! Remembering names & faces of clients & friends will be easy! You will receive: 9 Video Lectures PowerCharge Your Memory E-Book PDF Bonus E-Book: Active Listening PDF Another bonus E-Book: Improve Your Self Image PDF Certificate of Completion Requirements A curious mind and a desire to learn a life skill that you will have for life!  Description It's easier than you think! Impress your boss, co-workers, friends & family! Improve your pass rate by leaps and bounds at university, college or school! Instantly remember names, places & faces! Here is a complete 9 lecture video course that will teach you incredible memory skills that will change your life! You will learn practical, easy implementable life skills that will last a lifetime! The entire course should take you no longer than 1 week. In fact, you can learn the basics and apply amazing memory skills in your life within 35 minutes! Who is the target audience? Anybody from age 16 to 96 Welcome 20/30 Systems 00:40:00 General Tips General Memory Tips 00:16:00 Tips on Studying Study Techniques 00:19:00 Remember Names Remembering Names & Faces 00:28:00 Mega Advanced Memory System Phonetic System 1 - 25 00:21:00 Phonetic System 26 - 50 00:09:00 Phonetic System 51 - 75 00:10:00 Phonetics 76 - 100 00:13:00 Final Tips and Wrap-Up Final Tips & Conclusion 00:09:00

Explore the transformative world of Vacuum Packing with our comprehensive course! Enhance your knowledge on food safety, storage solutions, and business applications. Master the art of choosing the right packaging materials, hygiene practices, and advanced vacuum packing techniques. Elevate your expertise in storage, transportation, and discover how vacuum packing can revolutionize your role in the food industry. Join us to unlock the secrets of efficient, sustainable, and quality-driven food preservation. Enroll now for a future where freshness meets innovation!

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Strategic People Management - Endorsed Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 70% of UK managers report feeling inadequately equipped to handle people management issues? And that poor people management costs UK businesses £57 billion annually? This Level 7 Advanced Diploma in Strategic People Management bundle is your one-stop shop for becoming a people management maestro. Enhance communication, motivation, conflict resolution, and performance management skills, build high-performing teams, navigate change confidently, set SMART goals, and inspire peak performance in this bundle. With this Level 7 Advanced Diploma in Strategic People Management course you will get 30 CPD Accredited PDF Certificates, Hard Copy Certificate Award in Organisation & People Management at QLS Level 2 and our exclusive student ID card absolutely free. Courses Are Included In This Level 7 Advanced Diploma in Strategic People Management Bundle: Course 01: Level 7 Advanced Diploma in Strategic People Management Course 02: Strategic Management and Leadership Development Course 03: Diploma in Team Management at QLS Level 5 Course 04: Organisation & People Management Course 05: Diploma in Performance Management Course 06: Motivation Skills Course 07: Leadership and People Management Diploma Course 08: Diploma in Employee Management Course 09: Conflict Management Training Course 10: Equality & Diversity Course 11: Employee Training Responsibilities Course 12: Talent Management & Employee Retention Techniques Course 13: Diploma In UK Employment Law Course 14: HR Management Diploma Course 15: Recruitment Consultant Diploma Course 16: Workplace Communication Management Course 17: Diploma in Meeting Management Course 18: Negotiation Skills Certificate Course 19: Payroll Administrator Training Course 20: Public Speaking Diploma Course 21: CSR - Corporate Social Responsibility Course 22: Cross-Cultural Awareness Training Course 23: Communicate and Work With People From Other Culture Course 24: Diploma in Operations Management Course 25: Change Management Course 26: Time Management Course 27: Smart Goal Setting Course 28: Critical Thinking in The Workplace Course 29: Confidence Building & Assertiveness Course 30: Compliance Risk and Management Embarking on Level 7 Advanced Diploma in Strategic People Management is more than just taking an online course; it's an investment in your future. By completing this Level 7 Advanced Diploma in Strategic People Management bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't settle for average. Invest in yourself and your future with the Strategic People Management bundle. Unleash your leadership potential, empower your team, and watch your career soar. Enrol now! Learning Outcomes of Level 7 Advanced Diploma in Strategic People Management Craft effective communication strategies for different situations. Build and lead high-performing, collaborative teams. Motivate and inspire individuals to achieve their full potential. Navigate change effectively and minimize resistance. Provide constructive feedback that drives development. Develop and implement successful performance management plans. Why buy this Level 7 Advanced Diploma in Strategic People Management? Free CPD Accredited Certificate upon completion of Level 7 Advanced Diploma in Strategic People Management Get a free student ID card with Level 7 Advanced Diploma in Strategic People Management Lifetime access to the Level 7 Advanced Diploma in Strategic People Management course materials Get instant access to this Level 7 Advanced Diploma in Strategic People Management course Learn Level 7 Advanced Diploma in Strategic People Management from anywhere in the world 24/7 tutor support with the Level 7 Advanced Diploma in Strategic People Management course. Level 7 Advanced Diploma in Strategic People Management is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Level 7 Advanced Diploma in Strategic People Management Training! Level 7 Advanced Diploma in Strategic People Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 7 Advanced Diploma in Strategic People Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 7 Advanced Diploma in Strategic People Management course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 7 Advanced Diploma in Strategic People Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 420 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 7 Advanced Diploma in Strategic People Management course is ideal for: Students seeking mastery in Level 7 Advanced Diploma in Strategic People Management Professionals seeking to enhance Level 7 Advanced Diploma in Strategic People Management skills Individuals looking for a Level 7 Advanced Diploma in Strategic People Management-related career. Anyone passionate about Level 7 Advanced Diploma in Strategic People Management Requirements This Level 7 Advanced Diploma in Strategic People Management doesn't require prior experience and is suitable for diverse learners. Career path This Level 7 Advanced Diploma in Strategic People Management bundle will allow you to kickstart or take your career in the related sector to the next stage. HR Manager Team Leader People Operations Specialist Leadership Coach Consultant Certificates Award in Organisation & People Management at QLS Level 2 Hard copy certificate - Included CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate - £29