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In this course, we look at a number of advanced Excel techniques all aimed at helping you make sense of the numbers in your business. Each section in the course contains an exercise for practice and quiz. The course is created using Excel 2019/365 for Windows.

Turn Your Dreams into Reality with the Excel Analyst - Excel Data Analysis and Visualisation Course Training course. This comprehensive Excel Analyst - Excel Data Analysis and Visualisation Course online course will equip you with the knowledge and skills you need to succeed in your chosen field. Whether you're a beginner or looking to take your career to the next level, this course has covered you. Key Learning Outcomes: Understanding the core concepts and theories in your field Building your knowledge and skills through practical, hands-on learning Developing the ability to think critically and solve problems effectively Enhancing your communication skills and the ability to work effectively with others Gaining a competitive edge in your career and reaching your full potential With a flexible online format that allows you to learn at your own pace, Excel Analyst - Excel Data Analysis and Visualisation Course training course offers a convenient and accessible way to boost your career prospects. So why wait? Enrol today and take the first step towards success! Vital Component of the Excel Analyst - Excel Data Analysis and Visualisation Course course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Covers to Explore Multiple Job Positions Transform your career with the Excel Analyst - Excel Data Analysis and Visualisation Course Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Excel Analyst - Excel Data Analysis and Visualisation Course Bundle now and take the first step towards a successful and fulfilling career! Course Outline: Modifying a Worksheet Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is the perfect fit for anyone seeking to start or advance in the Excel Analyst - Excel Data Analysis and Visualisation Course industry. Whether you're a beginner or looking to expand your knowledge, this comprehensive training will provide you with the essential skills and expertise to succeed. Requirements Join the Excitement-With this Excel Analyst - Excel Data Analysis and Visualisation Course course, there's no limit to what you can achieve. From day one, you'll be on your way to building a fulfilling career in this thriving field. No prior experience is required to enrol in this course. Career path Upon completion, you'll have the opportunity to pursue a variety of in-demand Excel Analyst - Excel Data Analysis and Visualisation Course jobs, with endless possibilities for growth and success. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 17 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Office Excel Understand the core competencies and principles of Microsoft Office Excel Explore the various areas of Microsoft Office Excel Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Microsoft Excel 2016: Data Analysis with PivotTables Course Master the skills you need to propel your career forward in Microsoft Office Excel. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive excel data analysis course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this excel data analysis course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft Office Excel practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft Office Excel industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft Office Excel. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialise in Microsoft Office Excel. Enrol in this excel data analysis course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive excel data analysis course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft Office Excel can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This excel data analysis course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This excel data analysis course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This excel data analysis course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Introduction 00:01:00 Preparing Data and Creating Pivot Tables Prepare Data - Introduction 00:01:00 Prepare Data 00:06:00 Create a PivotTable - Introduction 00:07:00 Create a PivotTable from a Local Data Source 00:06:00 Create a PivotTable from Multiple Local Data Sources 00:07:00 Create a PivotTable from an External Data Sources 00:07:00 Analyzing Data by Using PivotTables Summarize PivotTable Data - Introduction 00:01:00 Summarize Pivottable Data 00:07:00 Organize PivotTable Data - Introduction 00:01:00 Organize PivotTable Data 00:04:00 Filter Pivottable Data 00:07:00 Format a PivotTable - Introduction 00:01:00 Format a PivotTable 00:03:00 Refresh and Change PivotTable Data - Introduction 00:01:00 Refresh and Change PivotTable Data 00:06:00 Working with PivotCharts Create a PivotChart - Introduction 00:01:00 Create a PivotChart 00:04:00 Manipulate PivotChart Data 00:04:00 Format a PivotChart 00:05:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Unlock the power of data with our comprehensive course on Business and Data Analysis with SQL. Learn essential SQL skills to extract meaningful insights, make data-driven decisions, and drive business success. Whether you're a beginner or looking to enhance your expertise, our course empowers you with the tools and knowledge needed to excel in the dynamic world of data analysis. Enroll now to master SQL for business intelligence and elevate your analytical skills to new heights.

Learn advanced concepts in DAX, Data Modeling, Power BI architectural design, and more.

In the digital age, the ability to interpret and predict data trends is paramount. Introducing 'Data Analysis and Forecasting in Excel', a comprehensive course tailored to unveil the intricacies of Excel's powerful tools. Dive deep into the world of worksheets, discover the magic of PivotTables, and unravel the secrets of data visualisation. Whether you're a novice eager to delve into data or a seasoned analyst looking to refine your skills, this course promises a transformative journey into the realm of Excel analytics. The curriculum is designed with the utmost care to ensure a holistic understanding. From the basics of modifying worksheets to the advanced techniques of forecasting data, every module is a step towards mastering Excel. With a focus on real-world applications, learners will be equipped to harness the potential of Excel, making data-driven decisions with confidence and precision. Visualisation is at the heart of understanding data. This course not only teaches you how to analyse data but also how to represent it effectively using charts, PivotCharts, and the innovative Sparklines. By the end of this course, you'll be adept at mapping data, automating workbook functionalities, and employing lookup functions with finesse. Learning Outcomes: Master the techniques of modifying and organising worksheets for optimal data representation. Understand and implement effective list management strategies within Excel. Analyse complex datasets and derive meaningful insights. Design and create compelling visual representations using charts and other visual tools. Efficiently utilise PivotTables and PivotCharts for advanced data analysis. Integrate and manage data across multiple worksheets and workbooks. Implement lookup functions and audit formulas to ensure data accuracy and integrity. Why buy this Data Analysis and Forecasting in Excel course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Data Analysis and Forecasting in Excel Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience Who is this Data Analysis and Forecasting in Excel course for? Individuals keen on mastering Excel for data interpretation and visualisation. Business analysts aiming to enhance their data forecasting abilities. Students pursuing a career in data analytics or business intelligence. Managers and decision-makers seeking to make data-driven strategies. Researchers looking to streamline and enhance their data processing techniques. Career path Data Analyst: Average salary range £30,000 - £50,000 annually. Business Intelligence Analyst: Average salary range £35,000 - £55,000 annually. Market Research Analyst: Average salary range £27,000 - £45,000 annually. Financial Analyst: Average salary range £35,000 - £60,000 annually. Operations Research Analyst: Average salary range £40,000 - £65,000 annually. Management Analyst: Average salary range £45,000 - £70,000 annually. Prerequisites This Data Analysis and Forecasting in Excel does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Analysis and Forecasting in Excel was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00

Power BI - Business Data Analysis and Visualization Training Course Overview Are you looking to begin your Microsoft Power BI career or want to develop more advanced skills in Microsoft Power BI? Then this power BI - business data analysis and visualisation training course will set you up with a solid foundation to become a confident Power BI user and help you to develop your expertise in Microsoft Power BI. This power BI - business data analysis and visualisation training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this power BI - business data analysis and visualisation training course will set you up with a solid foundation to become a confident Power BI user and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a Power BI user. The power BI - business data analysis and visualisation training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a Power BI user. This comprehensive power BI - business data analysis and visualisation training course is the perfect way to kickstart your career in the field of Microsoft Power BI. This power BI - analyze and interactively visualize business data course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a Power BI user or want to learn more skills on Microsoft Power BI but unsure of where to start, then this power BI - business data analysis and visualisation training course will set you up with a solid foundation to become a confident Power BI user and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This power BI - business data analysis and visualisation training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive power BI - business data analysis and visualisation training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft Power BI. Entry Requirement There are no academic entry requirements for this power BI - business data analysis and visualisation training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This power BI - business data analysis and visualisation training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction - What is Power BI. Introduction - What is Power BI. Getting Started with Power BI Pro Getting Started with Power BI Pro Working With Various Data Sources in Power BI Using Data from Excel Tables in Power BI Using Data from Normalized Excel Spreadsheets in Power BI Update Data in Power BI Import Data from Websites into Power BI Import Data from a PDF File into Power BI Import Data from a CSV File into Power BI Import Data from Access Databases into Power BI Elaborate a Power BI Report to Enable Decision Making Elaborate a Power BI Report to Enable Decision Making Improve a Power BI Report to Increase Informative Value Optimize Power BI Reports to Improve Readability Edit Field Properties in Power BI to Improve Readability Format Axes to Make Data Comparable Visualize Benchmarks with Reference Lines Add Annotations Using Text Boxes Create YoY Comparisons Conveniently Visualize Data on Maps to Valorize Reports Enrich Visualisations with Radial Gauges - Speedometer and Thermometer Enrich Visualisations with Conditional Formatting Perform Advanced Data Analysis by Using Filters and Slicers If Default Visualizations are not Enough: Add Custom Visuals Customize the Design of a Report Save Key Findings in Easy-to-Access Bookmarks Optimize Reports for Mobile Devices Access from Anywhere with Power BI Working With Data - Advanced Techniques Improve Datasets by Extracting Data from Fields and Adding Fields Create Calculated Columns if the Data Source is Insufficient Take Advantage of Predefined Calculations Using Quick Measures Create Virtual Columns Using Measures Power BI Service - The Online Version of Power BI Power BI Service - First Steps Share Power BI Reports for Collaboration Provide Power BI Reports in Microsoft Teams Publish Power BI Reports Manage Roles and Assign Users From Complex Reports to Clear Dashboards Set Up Alerts for Target Values Commenting on Reports and Dashboards Use Data Gateways to Access Local Data Safely Optimizing Power BI with Advanced Settings Appendix: The Various Power BI Components and How to Install Power BI Installing Power BI Pro Activate the Power BI Service Final Remarks Final Remarks Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview This comprehensive course on Data Analysis and Forecasting in Excel will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Data Analysis and Forecasting in Excel comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Data Analysis and Forecasting in Excel. It is available to all students, of all academic backgrounds. Requirements Our Data Analysis and Forecasting in Excel is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 31 lectures • 04:43:00 total length •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Sort Data: 00:10:00 •Filter Data: 00:10:00 •Query Data with Database Functions: 00:09:00 •Outline and Subtotal Data: 00:09:00 •Apply Intermediate Conditional Formatting: 00:07:00 •Apply Advanced Conditional Formatting: 00:05:00 •Create Charts: 00:13:00 •Modify and Format Charts: 00:12:00 •Use Advanced Chart Features: 00:12:00 •Create a PivotTable: 00:13:00 •Analyze PivotTable Data: 00:12:00 •Present Data with PivotCharts: 00:07:00 •Filter Data by Using Timelines and Slicers: 00:11:00 •Use Links and External References: 00:12:00 •Use 3-D References: 00:06:00 •Consolidate Data: 00:05:00 •Use Lookup Functions: 00:12:00 •Trace Cells: 00:09:00 •Watch and Evaluate Formulas: 00:08:00 •Apply Data Validation: 00:13:00 •Search for Invalid Data and Formulas with Errors: 00:04:00 •Work with Macros: 00:18:00 •Create Sparklines: 00:07:00 •MapData: 00:07:00 •Determine Potential Outcomes Using Data Tables: 00:08:00 •Determine Potential Outcomes Using Scenarios: 00:09:00 •Use the Goal Seek Feature: 00:04:00 •Forecasting Data Trends: 00:05:00

12 in 1 Career Guided Programme | Python, Data Science, ML, Tableau, SQL Programming, Data Mining, Business Analysis | 130 CPD Points | Tutor Support | Lifetime Access

Start learning Customer Relationship Management (CRM) Data Analysis Course that will give you enough knowledge and skills to build your dream career. About this course This Customer Relationship Management (CRM) Data Analysis Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Customer Relationship Management (CRM) Data Analysis Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Customer Relationship Management (CRM) Data Analysis Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Customer Relationship Management (CRM) Data Analysis Course related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Customer Relationship Management Fundamentals Module 02: Customer Relationship Management (CRM): Data Analysis Module 03: Customer Relationship Management (CRM): Databases Module 04: Improving Customer Relationships Module 05: Taking Care of Customer Complaints Course Content Customer Relationship Management (CRM): Data Analysis Module 01: Customer Relationship Management Fundamentals 00:12:00 Module 02: Customer Relationship Management (CRM): Data Analysis 00:16:00 Module 03: Customer Relationship Management (CRM): Databases 00:12:00 Module 04: Improving Customer Relationships 00:14:00 Module 05: Taking Care of Customer Complaints 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.