637 Courses in Liverpool delivered Online

This course will help you and your employees gain the necessary vocabulary, grammar, and conversational abilities from our qualified instructors. Additionally, our interactive lessons and hands-on activities will improve your BSL proficiency and comprehension. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of deaf awareness. Acquire knowledge of several commonly used vocabulary words. CPD Accredited certificates are recognized by employers and professional organisations. Enhance your communication skills through practical exercises. BSL Training Course Overview This BSL training course, CPD certified workplace oriented classes, is an immersive 18-hour duration (3 hours per week) course designed to enhance your communication skills with deaf colleagues and customers in a specific workplace setting. This comprehensive program will equip you with the necessary tools to establish effective interactions and bridge the communication gap. Throughout the course, you will learn essential vocabulary, grammar, and conversational skills in British Sign Language (BSL). Additionally, you will gain insights into deaf culture and develop a deeper understanding of the challenges faced by individuals with hearing impairments in the workplace. By the end of this course, you will be able to confidently communicate using BSL and contribute to a more inclusive and accessible work environment. BSL Training for Workplace, Autumn 2025 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Total Duration: 18 Hours Class Starts: August 08, 2025-October 10, 2025 Day & Time: 10:00 am – 12:00 pm (Thursday, 2 hours per week) Venue: Zoom Online Teacher: Adam Linsdell Who should take this course? BSL for the Workplace is perfect for individuals, employees, large or small businesses. Those who are seeking to improve their communication with deaf colleagues and customers in their professional environment can opt for this course. Whether you work in health and healthcare, retail and shopping, hospitality, cultural settings, or public services, this course will provide you with the skills needed to connect and engage with the deaf community. Learning Outcomes: Upon completing the BSL for the Workplace course, participants will achieve the following learning outcomes: Learn fingerspelling alphabets and words with accuracy Develop simple conversations and confidently ask questions on a range of everyday topics Fostering meaningful interactions with deaf colleagues and customers. Demonstrate basic vocabulary related to various topics, allowing for effective expression of ideas and needs. Discover workplace-specific vocabularies relevant to their professional setting Help you engage in specialised conversations and enhance workplace communication. Invest in your communication skills and create an inclusive workplace environment. Enrol in a BSL training course CPD certified workplace oriented classes today and unlock new opportunities for effective communication with the deaf community. Course Curriculum Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as “hello,” “good morning,” “how are you?” and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, enabling effective communication of names, technical terms, and unfamiliar vocabulary. This skill is particularly useful in situations where there may be unfamiliar vocabulary or technical terms that need to be spelled out. Meeting People / Questions Enhance your conversational skills by learning how to introduce yourself, engage in small talk, and ask questions in BSL. These skills will allow you to confidently interact with Deaf individuals and create meaningful connections. Additionally, understanding how to ask questions in BSL will enable you to gather information and participate actively in conversations. Numbers and Number Related Vocabulary Acquire the knowledge to express age, money, and dates accurately in BSL, enabling seamless interactions in various contexts. Mastering numbers and number-related vocabulary in BSL will also help you navigate everyday situations such as shopping, making appointments, and discussing schedules. Being able to accurately express age, money, and dates will enhance your ability to communicate effectively and independently in the Deaf community. Transport / Travel Explore BSL vocabulary related to transportation and travel, enabling you to provide clear directions and discuss travel arrangements. You will learn signs for different modes of transportation such as cars, buses, trains, and aeroplanes, as well as how to ask for and give directions. Additionally, you will be able to discuss travel plans, including booking tickets and discussing itineraries. Telling the Time / Calendar Develop proficiency in expressing time and discussing calendar events in BSL, ensuring effective scheduling and time management. You will also become familiar with discussing different calendar events such as birthdays, holidays, and appointments. This will enable you to effectively manage your schedule and plan your activities accordingly. Weather Expand your vocabulary to discuss weather conditions, enabling you to engage in casual conversations and make relevant inquiries. This skill will also allow you to understand weather forecasts and prepare for any upcoming changes in the weather. Colours Learn the BSL signs for various colours, facilitating discussions about visual elements and enhancing your ability to describe objects accurately. This knowledge will enable you to express yourself more effectively and engage in a wider range of conversations. Describing People Develop the skills to describe individuals’ appearance and characteristics in BSL, allowing you to effectively communicate observations and share information. This skill will not only enhance your ability to interact with deaf individuals but also improve your overall communication skills. Additionally, being able to describe people accurately in BSL can help you navigate social situations and build stronger connections with others. Directions Master directional vocabulary in BSL, empowering you to provide clear instructions and navigate through spaces confidently. This skill will also boost your confidence when navigating unfamiliar spaces, as you will have the ability to clearly communicate directions and understand them yourself. Workplace-Specific Vocabulary Discover workplace-specific vocabulary tailored to your professional setting, such as health and healthcare, retail and shopping, hospitality, cultural settings, and public services. Use this vocabulary to develop simple conversations and strengthen your workplace communication skills. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost.

We all know people are quick to judge – in fact neuroscience research suggests that it takes less than a second for first impressions to be made. Crucial skills need developing to establish credibility and make the impact you want, based on who you are and what is important to you. Despite our best efforts, sometimes a work relationship or situation becomes challenging – what then? You need to be assertive to get things back on track. There is an art to doing this well and feeling proud of yourself for making your voice heard in the right way.

A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.

Conflict Management and Crucial Conversations course is designed for any aspiring individual who wants to learn the key

How Daring to Dialogue Improves Performance and Creates a Culture of Agility The single greatest predictor of success is the way we are having or not having conversations, and if we can learn to be more intentional in how we invite, cultivate, participate, and facilitate conversations there will not be any challenge that an organization cannot skillfully navigate in order to produce effective outcomes. But what if our conversations are stuck or ineffective? What if conversations break down instead of generating new collective thinking? We'll look at conversations and how to use the structure of the conversations to harvest the intelligence that already exists, and the daring role leaders play in creating a space for dialogue in order to greatly change the nature of the discourse. Key Takeaways include: Four actions that everyone can take to foster better conversations Understand the impact of monologue vs dialogue on culture Three ways for leaders to engage in better dialogue starting today

Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Talking respectfully and with good manners with people of other races - what does it take? Featuring respected educational psychologist and Associate working in Southwark - Marsha DouglasWe continue the #BLM conversation that needs to continue right now if we are all to be stronger, more respectful and inclusive.

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace. A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

This workshop is designed to give those who have to give bad news and broach difficult conversations increased confidence. Participants will leave the workshop with the tools and techniques to prepare for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.