836 Courses in Cardiff delivered Online

Ensure you can fully utilize this powerful tool to create a range of flowcharts and diagrams. Course overview Duration: 1 day (6.5 hours)  Microsoft Visio is a powerful tool designed to simplify complex information through the creation of simple, professional-looking diagrams. While Visio is capable of producing almost any type of drawing this training concentrates on flowcharts, swim lane process diagrams and organisation charts. You will also discover the real power of Visio by adding essential data to the content of your diagrams and producing reports in Excel using this data. This course is designed for either new users of Visio or those who have dabbled and can create basic diagrams. Our course will give you the skills and knowledge you need to navigate your way around this powerful program and produce different types of diagram. Objectives  By the end of the course you will be able to: Create and amend flowcharts Create cross functional (Swim Lane) process flows Produce organisation charts by importing data Add essential data to shapes Export diagram data reports to Excel Present, publish and print Visio diagrams Content Visio essentials Finding your way around Visio Using the ribbon and Quick Access toolbar Keyboard shortcuts Shapes and stencils explained What Visio can do for you Creating basic flowcharts Working with shapes Adding and deleting shapes Joining, aligning and sizing shapes Using Auto-Connect Labelling shapes and connectors Editing and improvinC flowcharts Amending shape and connector labels Using colours to emphasise Changing line styles Moving and copying objects Grouping diagram elements Quick ways of working Cross functional flowcharts Creating Cross-Functional Flowcharts Manipulating functional bands Creating off-page references within diagrams and hyperlinks to other documentation Organising charts and shape data Using the wizard to create an organisation Chart Importing existing Data into to create an organisation chart Modifying an organisation chart Shape Data Adding shape data to a shape Creating shape data sets Diagram reports Exporting data to a report in Excel Exporting to HTML Creating and customizing reports Presenting, publishing and printing Using Page Setup Print previewing Embedding backgrounds Adding headers and footers Converting your final documentation to PDF Saving as HTML Visio with PowerPoint

🌟 Unleash Your Potential in Communication and Presentation! 🌟   Welcome to the 'Foundations of Effective Communication and Presentation Mastery' online course! Are you ready to master the art of communication and captivate your audience with compelling presentations? Look no further - this comprehensive course is your gateway to success. 🚀 MODULE 01: Communications Mastery Unlock the secrets of effective communication. Learn to express yourself with clarity, persuasion, and impact. Discover the power of verbal and non-verbal communication techniques that will elevate your interactions to new heights. 🎙️ MODULE 02: Public Speaking Mastery Dive into the world of confident public speaking. Overcome stage fright, develop engaging narratives, and command the stage with charisma. From structuring speeches to conquering nerves, this module will turn you into a captivating speaker. 🖼️ MODULE 03: Presentation Mastery Master the art of delivering memorable presentations. From slide design to storytelling, learn how to create visually stunning and emotionally resonant presentations that leave a lasting impression on your audience. 🎁 MODULE 04: BONUS: Create Incredible and Inexpensive Talking Head Videos Explore the world of video communication. Discover cost-effective ways to create professional-looking talking head videos that connect with your audience, whether for marketing, education, or personal branding.   ✨ What You'll Gain: Confidence in communication, both verbal and non-verbal. Skills to captivate and engage any audience, large or small. Techniques to craft compelling narratives and impactful presentations. Strategies to create impressive videos without breaking the bank.   🎓 Who Is This Course For? Professionals seeking to enhance their communication skills. Students aiming to excel in presentations and public speaking. Entrepreneurs looking to create impactful content through videos. Anyone eager to boost their confidence in communication!   💡 Why Choose This Course? Comprehensive Curriculum: Expertly crafted modules cover every aspect of effective communication and presentation. Practical Insights: Actionable tips and real-world examples make learning engaging and immediately applicable. Experienced Instructors: Learn from industry professionals with a wealth of experience. Lifetime Access: Access the course content anytime, anywhere, and progress at your own pace. 🎯 Elevate your communication prowess and presentation skills! Join the 'Foundations of Effective Communication and Presentation Mastery' course today and unlock your full potential! 🌟 Enroll now and embark on a transformative journey towards becoming a communication virtuoso! Course Curriculum Module 01: Communications Mastery Quick, Ethical Ways to Cheat Your Way to Communication Success 00:00 You Are In Great Company - Find Out Who 00:00 GPS for Your Communications 00:00 You Will Be Motivating, Not Data Dumping 00:00 Exciting New Update to this Course 00:00 Getting Feedback So It Won_t Hurt 00:00 Yes, Even Beginner CAN Tell Stories 00:00 Powering Your Points With Images and Slides 00:00 Practice In the Friendliest Environment of All 00:00 Test Tubes for You 00:00 You Have Earned a Professional Critique 00:00 Time to Give TJ a Piece of Your Mind 00:00 You have Now Mastered Basic and Beyond Communication Skills 00:00 Extra-Tips on How to Get Over Nervousness and Being Scared 00:00 Module 02: Public Speaking Mastery Promo video Public Speaking for Beginners 00:00 These Simple Secrets Will Make You Look Like a Public Speaking Veteran 00:00 This Is How You Get Your Audience to Do What You Want 00:00 You Will Never Have to Be Scared, Even Though Everybody Else Is 00:00 Unlock the Keys to Motivating Your Audience 00:00 Getting Feedback the Right Way to Make You Stronger 00:00 Mastering the Easiest Public Speaking Technique of All 00:00 Your Picture Will Be Worth More The a 1000 Words 00:00 Only Perfect Practice Makes Perfect 00:00 You Can Pass the Ultimate Test 00:00 You Have Earned a Personalize Coaching Session Now 00:00 Conclusion - You Are No Longer a Public Speaking Beginner 00:00 Module 03: Presentation Mastery Promo Video - Presentation Skills for Beginners 00:00 4 Quick Tips to Improve Your Presentation Skills In the Next Five Minutes 00:00 You Now Know the Dirty Little Secret of Presentation Skills 00:00 Never Waste Time Starting a Presentation Again 00:00 You Can Get the Audience to Do What You Want 00:00 Never Be Convicted of Death by PowerPoint 00:00 The Easy Way to Tell Relevant Stories 00:00 Your Own Free Focus Group 00:00 The Most Efficient Way to Practice You Presentation Skills 00:00 Passing the Ultimate Test 00:00 Now You Have Earned Personal Coaching 00:00 Conclusion- You are No Longer a Beginner at Presentation Skills 00:00 Module 04: BONUS: Create Incredible and Inexpensive Talking Head Videos The Video Advantage In All Your Proposals - Quick Win! 00:00 Hype Versus Reality - Why Most People Never Create Simple Video 00:00 Mastering the Human Side Of Looking and Sounding Your Best on Video 00:00 How This course Will Improve Your Business 00:00 Your Proposals will Stand Head and Shoulders Above Your Competitors 00:00 Your Clients Will Find You Their Most Responsive Partner Ever 00:00 Your Website Can Be Video-Centric 00:00 Now You Can Answer Frequently Asked Questions Just Once! 00:00 Talk Your Customers Through Your Whole Business Process 00:00 Have an Even Greater Presence on YouTube 00:00 Speak Your Thought Leadership 00:00 Your Exciting Video Newsletters Will Outshine Text Newsletters 00:00 Your Client Video Testimonials Will Prove Your Credibility Beyond a Doubt 00:00 Facebook Live Will Never Scare You Again 00:00 Project Your Best Face on Skype and Zoom 00:00 Deliver Keynote Speeches Without Ever Leaving Home 00:00 Supercharge Your Public Relations Efforts With Video 00:00 The Crisis Communications Secret Weapon 00:00 Drastically Reduce Your Time Training Employees and Others 00:00 Anything You Can Type You Can Now Speak on Video 00:00 Conclusion - You are Now Ready to Use Video Successfully In All Communications 00:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Introducing our meticulously designed 'Addiction Therapy Diploma' course. An illuminating pathway, commencing with the fundamental understanding of drugs and their effects, progressing to the intrinsic relationship between addictions and mental health, and culminating with integrative strategies. From this course, you will gain invaluable insights into neurophysiology, the pivotal role of trauma in addiction, and the crucial tripod of support, ensuring a comprehensive grasp of this pivotal discipline. With our compelling modules, one learns not only the science but also the art of aiding those entrapped in the challenging cycle of addiction. Through our focused curriculum, ranging from the minutiae of the brain works to the broader aspects of harm minimisation, you'll be equipped to make meaningful differences in people's lives. Not only will you be enriched with knowledge, but the structured guidance of our course will also instil the confidence to navigate this complex terrain of therapy. As addiction continues to be a significant challenge globally, there's an ever-growing demand for professionals adept in this sphere. This diploma serves as both an enlightening educational experience and a stepping stone towards a fulfilling career, cementing your position in a field that necessitates compassion, understanding, and expertise. Learning Outcomes Understand the varied effects of drugs and their impact on human physiology. Identify the correlation between addictions and underlying mental health issues. Develop strategies for harm minimisation and promotion of optimal health. Acquire knowledge on the neurophysiological workings of the brain in addiction scenarios. Comprehend the trauma model and its significance in treatment methodologies. Implement brief interventions, early strategies, and comprehend the integral tripod of support. Gain an in-depth perspective on the dual diagnosis of addiction and mental health. Why buy this Addiction Therapy Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Addiction Therapy Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Addiction Therapy Diploma course for? This course is ideal for Individuals aspiring to delve into the realm of addiction therapy. Health professionals aiming to expand their therapeutic toolkit. Counsellors and therapists focusing on enhancing their proficiency in addiction. Graduates in psychology or related fields exploring specialised avenues. Anyone passionate about understanding addiction and providing holistic care. Prerequisites This Addiction Therapy Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Addiction Therapy Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Addiction Therapy Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Promotional Video Promotional 5 minute video 00:06:00 SAMHI Dual Diagnosis Intro video SAMHI Dual Diagnosis Intro video and downloadable worksheet PowerPoint slides 00:04:00 Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (content part 1 - 4) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 2 (content part 5 - 6) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 3 (content part 7 - 8) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 4 (content part 9) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 5 (content part 10) 00:10:00 Module 1 - Drugs and Effects: VIDEO PART 6 (content 10 - 12) 00:18:00 Module 1 - Drugs and Effects: VIDEO PART 7 (content part 13) 00:13:00 Module 1 - Drugs and Effects: VIDEO PART 8 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 9 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 10 (content part 15 - 18) 00:19:00 Module 2 - Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 content part 1 - 2 00:16:00 Module 2 Addictions & Mental Health: VIDEO PART 2 content part 3 - 5 00:19:00 Module 2 Addictions & Mental Health: VIDEO PART 3 content part 6 - 7 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 4 content part 00:17:00 Module 2 Addictions & Mental Health: VIDEO PART 5 content part 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 6 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 7 content part 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 8 content part 00:12:00 Module 2 Addictions & Mental Health: VIDEO PART 9 content part 00:20:00 Module 3 - Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 00:23:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 content part 00:09:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 content part 00:18:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 6 00:11:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 content part 7 00:12:00 Module 4 - Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 1 content part 00:10:00 Module 4 Brain Works - Neurophysiology VIDEO PART 2 content part 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 3 content part 00:19:00 Module 4 Brain Works - Neurophysiology VIDEO PART 4 content part 00:16:00 Module 4 Brain Works - Neurophysiology VIDEO PART 5 content part 00:11:00 Module 5 - Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment VIDEO PART 1 content part 1 - 2a - 2f 00:20:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 2 content part 2g 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 3 content part 2h - 2i 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 4 content part 3 00:13:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 5 content part 4 00:12:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 6 content part 5 - 7 00:18:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content part 8 00:17:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content partVIDEO PART 8 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 9 content part 11 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 10 content part 12 00:19:00 Module 6 - Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support VIDEO 1 content part 1 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support VIDEO 2 content part 2 00:20:00 Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs 00:00:00 Assignment Assignment - Addiction Therapy Diploma 00:00:00

This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.

Discover the powerful schedule and cost risk analysis features of PRA. Course overview Duration: 2 days (13 hours) Our Primavera Risk Analysis course gives a detailed introduction to the schedule and risk analysis features of Primavera Risk Analysis. It shows the powerful features of the tool and give hands on practice throughout the course to ensure you can confidentially put your new skills into practice back in the workplace. This course is designed for new users of Primavera Risk Analysis, and no previous experience is required. You should however be familiar with risk management processes and terminology. Objectives  By the end of the course you will be able to: Import schedules into PRA Add three point estimates onto plans Perform schedule and cost analysis Use templated quick risk Run risk analysis Interpret results from the Risk Histogram and Tornado graph Add task percentiles to a Gantt chart Set up a risk register Add qualitative and quantitative risks Link risk to activities in the plan Create reports Use the Distribution Analyser Content Importing schedules Importing MSP and Primavera Schedules Running import checks Checking schedule integrity Schedule risk analysis 3 point estimating Entering uncertainly Different distributions Using quick risk Updating plan Importing plans with 3 point estimates Cost/Resource uncertainty Resource loadings Creating 3 point cost estimates Resource distributions and escalations Simple cost estimates Templated quick risk Setting up and applying templated quick risk Assessing risk at WBS level Running risk analysis Running risk analysis Interpreting results on the Risk Histogram Setting analysis options Task percentiles Setting task percentile options Including task percentiles on the Gantt chart Tornado graph Creating a Tornado graph Viewing sensitivity Analysing sensitivity against activities Setting up the risk register Setting Schema levels Defining criteria and tolerances Setting up a Risk Breakdown Structure (RBS) Working with manageability and proximity Saving scoring matrices Adding custom fields Exporting data Exporting to Excel, Word and PowerPoint Qualitive risks Setting risk IDs Adding risk cause, description and effect Setting up risk details Entering mitigation actions Quantitative risks Linking risks to activities Adding schedule and cost impacts Defining how multiple risks impact Correlation Migrating your plan Adding mitigation actions to your plan as tasks Linking tasks to mitigation actions Actioning your risk register Progressing risks Importing progressed plans Linking register to progressed plans Risk history The Waterfall chart Saving and reporting Exporting the risk register Running reports Creating new reports Building and comparing risk plans Using the distribution analyser Comparing dates and cost

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course is a comprehensive program designed to provide an in-depth understanding of the complexities surrounding addiction and mental health issues, particularly in cases of dual diagnosis. This advanced course goes beyond the basics and equips you with specialised skills and knowledge to address Addiction & Mental Health problems. This Course At A Glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the effects of drugs on individuals Understand how human behaviour is associated with Addiction Know how addictions and mental health are co-related Demonstrate self-awareness and professionalism about addiction and mental health Know how to minimise harm Acquire knowledge about optimal health Demonstrate and understand how the brain works in such cases Acquire knowledge about neuropsychology Demonstrate the effective use of the trauma model Know how to use some key techniques to treat addiction Acquire knowledge about the brief and early intervention Understand how the tripod of support works Know how to support an individual suffering from addiction or poor mental health Addiction & Mental Health (Dual Diagnosis) Advanced Diploma Overview This Addictions and Mental Health Courses will equip you with the skills and knowledge you need to help and treat those who are struggling with addiction and mental illness. This course is ideal for both beginners and those who are presently employed as mental health support workers, clinicians, or counsellors. This course covers the essential components of addictions and mental health concerns, as well as promotion and prevention, harm minimisation, and social therapy techniques. You will acquire the required information, skills, and abilities that front-line professionals and supervisors need, to provide responsive and effective substance use disorder treatment and mental health services to persons while fostering empowerment, self-determination, and high quality of life. This course also discusses the trauma model, neuropsychology, as well as the effects of substance abuse on individuals. The rising global burden of alcohol and drug addiction is making headlines practically every day, wreaking havoc on communities' economies and social structures. In today's environment, a wide range of young people are being addicted to alcohol and drugs, thus having an increasing demand for coordinated care provided by specialists who are knowledgeable and skilled in treating addiction and supervising mental health. This Addictions and Mental Health Courses is the perfect way to kickstart one of the most challenging and rewarding careers in health care and provide assistance to reduce addiction and improve mental health. Upon successful completion of this course, you will gain expertise to help people overcome addiction in order to live a healthier life and also develop skills to effectively address mental health. Who should take this course? This Addictions and Mental Health Courses is primarily aimed at: Front-line counsellors Addition Counsellor Psychologist Crisis Counsellor Case Manager Housing Support Workers Mental Health Promotion Workers Occupational Therapists Personal Support Workers Students of Psychology Rehab support worker Mental Health Counsellor Anyone who works in a mental health care setting This course, on the other hand, is not restricted to a specific profession or field of study. It may also benefit a broader group of people who want to learn more about addiction and mental health in order to develop the ability to help restore the well-being of those suffering from addiction and poor mental health, and make a difference in the recovery process, thus generating a positive outlook of a new life. Who should take this course? There are no academic entry requirements for this Addictions and Mental Health Courses, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Addictions and Mental Health Courses assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum SAMHI Dual Diagnosis Intro Video SAMHI Dual Diagnosis Intro Video And Downloadable Worksheet / PowerPoint Slides Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (Content Part 1 - 4) Module 1 - Drugs and Effects: VIDEO PART 2 (Content Part 5 - 6) Module 1 - Drugs and Effects: VIDEO PART 3 (Content Part 7 - 8) Module 1 - Drugs and Effects: VIDEO PART 4 (Content Part 9) Module 1 - Drugs and Effects: VIDEO PART 5 (Content Part 10) Module 1 - Drugs and Effects: VIDEO PART 6 (Content 10 - 12) Module 1 - Drugs and Effects: VIDEO PART 7 (Content Part 13) Module 1 - Drugs and Effects: VIDEO PART 8 (Content Part 14) Module 1 - Drugs and Effects: VIDEO PART 9 (Content Part 14) Module 1 - Drugs and Effects: VIDEO PART 10 (Content Part 15 - 18) Module 2 Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 Content Part 1 - 2 Module 2 Addictions & Mental Health: VIDEO PART 2 Content Part 3 - 5 Module 2 Addictions & Mental Health: VIDEO PART 3 Content Part 6 - 7 Module 2 Addictions & Mental Health: VIDEO PART 4 Content Part Module 2 Addictions & Mental Health: VIDEO PART 5 Content Part Module 2 Addictions & Mental Health: VIDEO PART 6 Content Part Module 2 Addictions & Mental Health: VIDEO PART 7 Content Part Module 2 Addictions & Mental Health: VIDEO PART 8 Content Part Module 2 Addictions & Mental Health: VIDEO PART 9 Content Part Module 2 Addictions & Mental Health: VIDEO PART 10 Content Part Module 3 Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 Content Part 6 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 Content Part 7 Module 4 Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology VIDEO PART 1 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 2 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 3 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 4 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 5 Content Part Module 5 Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment Video Part 1 Content Part 1 - 2a - 2f Module 5 Trauma Model & Keys to Treatment Video Part 2 Content Part 2g Module 5 Trauma Model & Keys to Treatment Video Part 3 Content Part 2h - 2i Module 5 Trauma Model & Keys to Treatment Video Part 4 Content Part 3 Module 5 Trauma Model & Keys to Treatment Video Part 5 Content Part 4 Module 5 Trauma Model & Keys to Treatment Video Part 6 Content Part 5 - 7 Module 5 Trauma Model & Keys to Treatment Video Part 7 Content Part 8 Module 5 Trauma Model & Keys to Treatment Video Part 7 Content Partvideo Part 8 Module 5 Trauma Model & Keys to Treatment Video Part 9 Content Part 11 Module 5 Trauma Model & Keys to Treatment Video Part 10 Content Part 12 Module 6 Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support Video 1 Content Part 1 Module 6 Brief & Early Intervention and Tripod of Support Video 2 Content Part 2 Supplementary Resources Supplementary Resources - Addiction & Mental Health (Dual Diagnosis) Advanced Diploma Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer

Getting Started The MSc Project Management programme is designed to show people from any discipline or degree how to manage projects. This programme aims to identify, develop and perform essential skills and techniques needed for expertise in Project Management. The individual with a Qualifi Level 7 Diploma in Business Strategy will be eligible for the MSc Project Management Top Up programme. The programme focuses on enhancing graduate and practising engineers' knowledge and skills in relevant management skills, principles, and procedures. This course equips students with the skills and knowledge necessary to contribute to project management research significantly. The MSc Project Management Top-Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Qualifi Level 7 Diploma in Business Strategy or any equivalent diploma Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Project Management Top-Up Programme Structure Project Management Systems Project Management Techniques Dissertation (Major Project) Delivery Methods The MSc Project Management Top-Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.