54067 Courses in Cardiff delivered Online

Course overview In the United Kingdom, one in every four people suffers from mental health issues. Therefore, maintaining mental health and psychological well-being is imperative to live a healthy, balanced life. If you wish to contribute to psychological well-being, take the proper steps with this Psychological Wellbeing Practitioner Course and improve lives.  In this Psychological Wellbeing Practitioner Course, you will explore the various therapies to boost mental well-being. It will educate you on the multiple forms of Psychotherapy. You will learn the concept of low-intensity CBT treatment and explore the process of engaging and assessing the patients. The course also discusses the mental health crisis intervention strategies to let you navigate mental health crises. You will discover comprehensive approaches to address mental health needs and manage complex client situations.  Enroll right now, gain the essential counselling skills and take your first step towards a mental health career.  Learning outcomes Learn the steps to improve psychological well-being Familiarize yourself with the skills of a psychological well-being practitioner Identify the components of good mental health Learn about the common mental health disorders Explore the various types of therapies Have a better grasp of the low intensity CBT treatment Strengthen your knowledge of crisis intervention in mental health Discover the strategies to help people deal with mental health crises Who is this course for Aspiring professionals interested in helping clients in improving their psychological well-being can take this Psychological Well-being Practitioner Course. The course is also beneficial for people suffering from mental health issues and wants to learn how to cope with mental illness. The in-demand skills gained from this training will provide excellent opportunities for a career in Mental Health. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable Psychological Wellbeing Practitioner Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Mental Health Counsellor Psychiatric Nurse Practitioner Social Worker Psychological Wellbeing Practitioner Course Module-1: Introduction to Psychotherapy 00:16:00 Module-2: Skills of a Psychological Wellbeing Practitioner 00:16:00 Module-3: Types of Therapies 00:16:00 Module-4: Engaging and Assessing the Patients 00:19:00 Module-5: Low Intensity CBT Treatment 00:16:00 Module-6: Forms of Psychotherapy 00:17:00 Module-7: Helping the Client in Crisis 00:16:00 Module-8: Crisis Intervention 00:12:00 Mock Exam Mock Exam - Psychological Wellbeing Practitioner Course 00:20:00 Final Exam Final Exam - Psychological Wellbeing Practitioner Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Cakes have always been a party favourite, be it birthdays or showers or weddings, a party without a cake is no celebration. If you want to focus on cakes for a living and wish to conquer the world with your artistic talents, this Diploma in Cake Decorating course is perfect for you. The course starts with the obvious, by teaching and giving you numerous tips regarding cake baking, cooling, assembling and so much more. Next you move onto frostings as you learn about basic ingredients, icing and obviously frosting. You also get plenty of recipes for some of the more popular icing that you can utilize in your business model as creatively as you want. Then you move onto different types of borders and decorations, learn how to make leaves and flowers, and also look into lettering. Finally you will learn about some basic special effect that can be incorporated in your cakes. This is a perfect recipe for cake lovers and getting this course immediately will only help you accelerate your journey towards become a professional cake decorator. Who is the course for? Individuals interested in learning the basics of cake baking and decorating Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Bakeries and pastry shops are ordinarily the most widely recognized sorts of careers for cake decorators. Catering companies and eateries may likewise procure cake decorators. Experience and talented cake decorators also have the alternative of opening their own particular organisations. For example, balanced experts may open their own particular bread shops and spend significant time in cake decorating. Cake decorators can maintain their own particular cake decorating businesses from their own homes too. Diploma in Cake Decorating The Cake 01:00:00 Frosting The Cake 01:00:00 Equipment 01:00:00 Borders & Decorations 01:00:00 Leaves And Flowers 01:00:00 Lettering 01:00:00 Special Effects 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Cake Decorating 00:20:00 Final Exam Final Exam- Diploma in Cake Decorating 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Do you want to be an expert in negotiating? Are you looking for to make a good command in agreement? To mitigate your inquisitiveness you may have a look at Negotiation and Agreement Training course. The course designs to minimize your quest regarding negotiation and agreement based problems. It teaches you how to prepare a strong agreement paper and negotiation pattern. It will teach to some effective method to be expert in the focusing rules of collective conciliation. It helps you to develop your analytical power considering its both positive and negative effects. The course will also allow you to develop your assessment ability. Every lesson of this course add a new dimension to your thinking based on agreement procedures, method, and rules of negotiation. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Negotiation and Agreement Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Negotiation and Agreement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview FREE 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 00:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Resources Resources - Negotiation and Agreement Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Agricultural Science Advanced Training Overview Agriculture is a vast field that aims to produce food in the most efficient and environment friendly way. So, if you love working with plants and animals and want to support the environment, then a career in agriculture is the best choice for you.  The Agricultural Science Advanced Training will provide you with a thorough understanding of farming methods, environmental management, food production, sustainability, and more. Training with us, you'll learn the methods of processing horticulture crops. In addition, you'll learn different techniques to propagate plants and get clear ideas about soil science.  You'll also find a detailed guide on plant nutrition, weed control, permaculture design, and aquaculture. Finally, you'll discover the branch of agriculture that deals with animals raised for milk, meat, fibre and other products. So, enrol now and work your way towards lucrative jobs in agriculture. Course Preview Learning Outcomes Understand what agriculture is Enrich your knowledge of horticulture nursery management Learn how to propagate plants step-by-step Gain an excellent understanding of soil science Learn about the different types of ornamental plants Learn how to cut and grow a flower farm Find a comprehensive introduction to animal farming. Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? Horticulture Plant Propagation Soil Science Permaculture Aquaculture Animal Farming Who Should Take this Agricultural Science Advanced Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Agricultural Science Advanced Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Agricultural Science Advanced Training Certification After completing and passing the Agricultural Science Advanced Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Agricultural Science Advanced Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Agricultural Scientist (£62,600 to £184,000) Farmer (£22,492 to £42,500) Agricultural Sampler (£25,000 to £37,500) Agronomist (£26,400 to £65,000) Environmental Consultant (£45,000 to £60,000) Module 1: Introduction to Agricultural Science Introduction to Agricultural Science 00:18:00 Module 2: Horticulture and The Nursery Production Horticulture and the Nursery Production 00:22:00 Module 3: Plant Propagation Plant Propagation 00:32:00 Module 4: Soil Science Soil Science 00:25:00 Module 5: Plant Nutrition Plant Nutrition 00:25:00 Module 6: Controlling Plant Pests Controlling Plant Pests 00:24:00 odule 7: Weed Control Weed Control 00:30:00 Module 8: Home Gardening Home Gardening 00:17:00 Module 9: Ornamental Plants Ornamental Plants 00:14:00 Module 10: Cut Flowers Cut Flowers 00:18:00 Module 11: Permaculture Permaculture 00:20:00 Module 12: Aquaculture Aquaculture 00:18:00 Module 13: Animal Farming - Raising Beef Cattle Animal Farming - Raising Beef Cattle 00:24:00 Module 14: Animal Farming - Milking of Dairy Cattle Animal Farming - Milking of Dairy Cattle 00:23:00 Assignment Assignment - Agricultural Science 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Overview From planning to auditing, a financial controller has many roles to play. Learn how to fulfil each responsibility with expertise and accuracy with our Ultimate Financial Controller Course. This course will help you gain an overall understanding in no time. At first, the course will explain the basic role of a financial controller. Then, you will explore the vitals of financial analysis. The modules will educate you on the fundamentals of ratio analysis, planning, budgeting, and forecasting. Furthermore, you should grasp the strategies of budgetary control and financial auditing. After the completion of this course, you will receive a CPD-accredited certificate of achievement. This certificate will enhance your employability in the finance sector. So, enrol today and open new doors of opportunity for yourself! Course Preview Learning Outcomes Understand the basic concepts of financial statements Develop a clear understanding of financial analysis and ratio analysis Build your expertise in financial planning, budgeting and forecasting Learn about the strategies for budgetary control Grasp your expertise in conducting financial audits Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Financial analysis Financial planning and budgeting Financial audits Who Should Take This Ultimate Financial Controller Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ultimate Financial Controller Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Ultimate Financial Controller Course Certification After completing and passing the Ultimate Financial Controller Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Ultimate Financial Controller Course will equip you with effective skills and abilities and help you explore career paths such as  Financial Analyst Financial Controller Finance Manager Module 01: The Concept Of Financial Controller The Concept of Financial Controller 00:26:00 Module 02: Financial Statement Financial Statement 00:32:00 Module 03: Financial Analysis Financial Analysis 00:42:00 Module 04: Ratio Analysis Ratio Analysis 00:40:00 Module 05: Planning, Budgeting And Forecasting Planning, Budgeting and Forecasting 00:45:00 Module 06: Budgetary Control Budgetary Control 00:52:00 Module 07: Internal Control And Cash Internal Control and Cash 01:03:00 Module 08: Strategic Management Decision Strategic Management Decision 01:03:00 Module 09: Financial Audit Financial Audit 00:46:00 Additional Resources Resources - Financial Controller Training 00:00:00 Assignment Assignment - Financial Controller Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Windows 7 Advanced - Video Training Course is intended for users who has experience with Windows 7. You will be able to learn some of the advanced techniques in this operating system. These include file management, protection techniques, user accounts, installing devices and printers, etc. Firstly, you will learn details about the account management. On a PC, there are two account types: administrator and standard user. As an administrator, you will be able to make changes in system settings which a standard user won't be able to do so. You will also learn to install the devices and printers successfully in your Windows 7 and use them without hindrance. And finally, you will learn about file management and security; you can set file attributes, change view settings, etc. which will keep your files and folders secure. This knowledge will help you in any IT and relevant field jobs. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Advanced - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Advanced - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. User Accounts Account Management FREE 00:09:00 Password Management 00:04:00 Devices and Printers Devices 00:04:00 Printers 00:02:00 File Management and Protection File and Folder Management 00:03:00 File Protection 00:06:00 Programs and Utilities Disk Maintenance 00:04:00 System Restore 00:02:00 Troubleshooting 00:05:00 Networks and Mobile Computing Networks 00:14:00 File and Printer Sharing 00:05:00 Offline Files 00:02:00 Remote Assistance 00:01:00 Power Settings and Plans 00:06:00 Security User Account Control 00:03:00 Windows Firewall 00:03:00 Windows Update 00:02:00 Malware Protection 00:05:00 Internet Explorer Security and Privacy 00:08:00 Mock Exam Mock Exam- Microsoft Windows 7 Advanced - Video Training Course 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Advanced - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you like travelling many parts of the world? then this course is a must for you. This course will equip you with various aspects of travelling. This will teach you the appropriate skills and motivational approaches of enriching your life through travelling. This course will cover in depth knowledge, ideas and information necessary for travelling various parts of the world which will enhance your self-esteem, improve your confidence as well as will have a positive impact on your life. A lot of individuals feel they have left some of their aspirations behind in their quest to manage work and loved one's obligations. Individuals seeking the impetus to dust off their childhood dreams and undertake a fresh direction may often produce the spark they require through a travel adventure. If you wish to discover a fresh direction in life from travel, we think this course is ver essential for you. Who is the course for? This course is a motivational program intended for anyone and everyone. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Enrich Life Through Travelling Self Esteem 01:00:00 Get Out Of Your Comfort Zone 00:30:00 Be Different 00:30:00 Slow Down 00:30:00 Connect With Nature 01:00:00 Find Your Courage 01:00:00 Feel Hot! 00:30:00 Live Abundantly 00:30:00 Wrapping 00:15:00 Mock Exam Mock Exam-Enrich Life Through Travelling 00:20:00 Final Exam Final Exam-Enrich Life Through Travelling 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you love organising and planning events? Or are you currently working on an Event Planning business? Are you aiming to become a professional planner? If so, then this course will surely help you in improving your event planning and organising skills. Description: If you are having a hard time trying to plan a party? Worry No More! This course will help party organizers create parties that will give individuals the chance to mingle, celebrate and have some fun without worrying about the preparation. This course will guide you on what food you should be getting for the party that will match the event theme at the same time. Also, you will be able to know what activities to conduct and additional planning tips for your event to be successful. Who is the course for? Professionals, business owner or entrepreneurs who have event planning business. People who are interested in party or event planning. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Party Planner Course is a useful qualification to possess, and would be beneficial for the following careers: Event Planner Event's Organiser Party Planner. Party Planner Course Food Habits 00:15:00 Get The Theme 00:30:00 Classify Activities 00:30:00 Final Tips 00:30:00 Recipes 00:30:00 Conclusion 00:30:00 Mock Exam Mock Exam- Party Planner Course 00:20:00 Final Exam Final Exam- Party Planner Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you having a hard time in work-life balance or you just need to survive work stress? This course will help you the right work-life balance to ensure yours and your company's success. Description: Working can be quite stressful, especially when don't know how to balance your time. Anyone who wants to become successful must combat stress, and this is what this course is for. Know how to recognize the signs of an unbalanced life and find a solution. Through this course, you will improve your time management skills and learn how to set goals. Explore the most effective work methods suitable for you. Learning all of these will help you manage stress and create a perfect work-life balance. Who is the course for? Entrepreneurs or anyone who is interested in setting up their own business. People who have an interest in knowing how risk management works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Balancing Work-Life course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Consultant Entrepreneur Professionals Team Leader. Level 2 Certificate in Balancing Work-Life Module One - Getting Started 00:30:00 Module Two - Benefits of a Healthy Balance 01:00:00 Module Three - Signs of an Imbalance 01:00:00 Module Four - Employer Resources 00:30:00 Module Five - Tips in Time Management 00:30:00 Module Six - Goal Setting 00:30:00 Module Seven - Optional Ways to Work 01:00:00 Module Eight - At Work 01:00:00 Module Nine - At Home 01:00:00 Module Ten - Stress Management 01:00:00 Module Eleven - Working in a Home Office 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Level 2 Certificate in Balancing Work-Life- Activities 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00