Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training Follow your dreams by enrolling in the Microsoft Office Specialist (MOS) course today and develop the experience, skills, and knowledge you need to enhance your professional development. Microsoft Office Specialist (MOS) will help you arm yourself with the qualities you need to work towards your dream job. Getting certified as a MOS can assist: students who stand out in the crowded job market of today enhance their employment options, boost their earning potential, and staff members of an organization are more productive and valuable when they are more familiar with the modern business tools available in Microsoft Office. What Will You Learn? Learn the fundamental and advanced skills for using Excel, Word, PowerPoint, Outlook, and Access in Microsoft Office. Add professional images and graphics to your Word document. Learn how to produce beautiful charts and graphs in Excel. Add information in non-text formats, such as charts, graphs, and tables, to your PowerPoint presentation. How to use Microsoft Word's mail merge feature, among other things! What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? Microsoft Office Specialist (MOS) is appropriate for anybody seeking substantial information, possible experience, and expert abilities in the associated profession. This is an excellent chance for students of various academic backgrounds to learn more about this topic. Career Path People of all backgrounds can use Microsoft Office Specialist (MOS) to ensure their personal and professional development. Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Observation Skills for Carers: Observation Skills for Carers Would you like to enrol in the Observation Skills for Carers programme in order to put yourself on the path to success and ongoing professional development? Enrol our Observation Skills for Carers course as soon as possible! Observation Skills for Carers equips carers with the critical skills they need to closely monitor and assess patients' needs. Observation Skills for Carers emphasise on nonverbal indicators and efficient recordkeeping. Also, the Observation Skills for Carers training tries to improve responsiveness and empathy. Moreover, the Observation Skills for Carers provides person-centered care and promote a holistic well-being of patients. Overall the Observation Skills for Carers taken under the supervision in healthcare settings. As well as the Observation Skills for Carers participants acquire critical insights. Enroll our Observation Skills for Carers: Observation Skills for Carers course to get a delightful insights for boosting your skills! Learning Outcomes Observation Skills for Carers: Observation Skills for Carers After completing this Observation Skills for Carers: Observation Skills for Carers course, the learner will be able to: Understand the role of control measures in fire safety and accident prevention. Know how to care for young children in a babysitting environment. Understand the benefits of craft activities for young children. Know how to respect and value children. Understand children’s rights. Course Included Main Course: Observation Skills for Carers Course Free Courses Course 01: Healthcare Assistant Course 02: Self Esteem & Assertiveness Skill Course [ Note: Free PDF certificate as soon as completing the Observation Skills for Carers: Observation Skills for Carers course] Observation Skills for Carers: Observation Skills for Carers Online Course Curriculum of Observation Skills for Carers: Observation Skills for Carers Module 01: Introduction to Observation Skill. Module 02: Child Observation Module 03: Child Observation Plan and Documentation Module 04: Observational Methods and Studies Module 05: Social Policy and Social Work Observation Module 06: Basic Health Observation Module 07: Clinical Management Observation Module 08: Advance Your Career with Us Assessment Method of Observation Skills for Carers: Observation Skills for Carers After completing each module of the Observation Skills for Carers: Observation Skills for Carers Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Observation Skills for Carers: Observation Skills for Carers After completing the MCQ/Assignment assessment for the Observation Skills for Carers: Observation Skills for Carers course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Observation Skills for Carers: Observation Skills for Carers Online This course is open to anybody who would like to work in a healthcare environment where regular patient encounters are required. Requirements Observation Skills for Carers: Observation Skills for Carers Online Students who intend to enrol in this Observation Skills for Carers: Observation Skills for Carers Online course must meet the following requirements: Observation Skills for Carers: Good command of the English language Observation Skills for Carers: Must be vivacious and self-driven Observation Skills for Carers: Basic computer knowledge Observation Skills for Carers: A minimum of 16 years of age is required Career path Observation Skills for Carers: Observation Skills for Carers Online You might pursue a variety of professional paths with our Observation Skills for Carers: Observation Skills for Carers course, such as those of a clinical educator, social worker, or healthcare assistant.
Site management: Construction Site Management Course Online Are you excited to learn the ins and outs of building site management while studying relevant and significant subjects? Then here you go with our Site management: Construction Site Management Course. Our Site management: Construction Site Management Course provides a brief introduction to the field of construction site management and its systems. Resource management, budgeting, scheduling, and project planning are covered in the construction site management course. This Site management: Construction Site Management Course also covers risk assessment, dispute resolution, and safety requirements. Moreover, the Site management: Construction Site Management Course offers practical studies to improve comprehension of project management software and communication methods. Unlock your potential with our extensive Site management: Construction Site Management Course! Special Offers of this Site management: Construction Site Management Course This Site management: Construction Site Management Course includes a FREE PDF Certificate. Lifetime access to this Site management: Construction Site Management Course Instant access to this Site management: Construction Site Management Course Get FREE Tutor Support from Monday to Friday in this Site management: Construction Site Management Course Main Course: Construction Site Management Course Courses are Included in this Site management: Construction Site Management Course Course 01: Level 1 Construction Cost Estimation Course 02: Level 7 Construction Management [ Note: Free PDF certificate as soon as completing the Site management: Construction Site Management Course] Site management: Construction Site Management Course Online Industry Experts Designed this Site management: Construction Site Management Course into 15 detailed modules. Course Curriculum of Construction Site Management Course Module 01: Introduction to Construction Management Module 02: Construction Site Management Module 03: Equipment Procurement Plan Module 04: Construction Project Management Module 05: Equipment Planning Module 06: Purchasing and Procurement Management Module 07: Material Management Module 08: Project Planning Module 09: Management of Construction Project Contract Module 10: Human Resource Management Module 11: Health and Safety in Construction Environment Module 12: Working at Height Module 13: Team Building and Management Module 14: First Aid at Construction Site Module 15: Managing Violence at the Workplace Assessment Method of Construction Site Management Course After completing each module of the Site management: Construction Site Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Construction Site Management Course After completing the MCQ/Assignment assessment for this Site management: Construction Site Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Site management: Construction Site Management Course Online Anyone wishing to begin a career in the field of construction site management should take this Site management: Construction Site Management Course! Requirements Site management: Construction Site Management Course Online Students who intend to enrol in this Site management: Construction Site Management Course must meet the following requirements: Site management: Good command of the English language Site management: Must be vivacious and self-driven. Site management: Basic computer knowledge Site management: A minimum of 16 years of age is required. Career path Site management: Construction Site Management Course Online A wide range of professional possibilities in the connected field, including project manager, building inspector, site engineer, and many more, can be explored with the help of this Site management: Construction Site Management Course!
Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Take steps to become a fully qualified lettings agent and learn the fundamentals of property management with the Letting Agent Training Course. In this course, you will learn all there is to know about the property industry and managing residential properties. This course has been designed by industry experts who will guide you through the processes of buying and renting a property. You will explore the day-to-day role of a letting agent, and will develop excellent customer service, sales, and negotiation skills. You will also gain an understanding of UK property law and real estate market trends. This course is your stepping stone to a successful career in the real estate industry. Enrol today and be equipped with the necessary skills to become a successful lettings agent. Your Learning Goals: Explore the role and key responsibilities of a letting agent & estate agent in detail Get an insight into the real estate industry and the UK property market Learn about the different types of estate agents and the differences between online & high street estate agents Understand the pros and cons of hiring an estate agent Get step-by-step guidance on the process of buying a house Gain a full understanding of property investment and how to become a property investor Develop key sales & negotiating skills for communicating with clients and landlords Gain a full understanding of UK property laws and regulations Who is this Course for? Letting Agent Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Letting Agent Module 1: What is Estate Agent 00:15:00 Module 2: Requirements for the Job 00:20:00 Module 3: History of the Estate Agent 00:20:00 Module 4: The Real Estate Industry 00:15:00 Module 5: Different Types of Estate Agents 00:15:00 Module 6: Online Estate Agents 00:20:00 Module 7: Estate agent Fees and Contracts 00:30:00 Module 8: Pros and Cons of Hiring an Estate Agent 00:20:00 Module 9: Getting to Know Your Clients 00:20:00 Module 10: A Day in the Life of an Estate Agent 00:15:00 Module 11: Selling Property with an Estate Agent 00:15:00 Module 12: Property Marketing 00:15:00 Module 13: The Regulations for Estate Agent Boards and Why It is Important 00:15:00 Module 14: Valuation 00:20:00 Module 15: Performing Viewings 00:15:00 Module 16: Negotiating 00:30:00 Module 17: Buying with an Estate Agent 00:20:00 Module 18: Sales Progression 00:30:00 Module 19: Technology 00:25:00 Module 20: Investment Property 00:40:00 Module 21: About Letting Agents 00:25:00 Module 22: Property Management 00:15:00 Module 23: Laws and Regulations 00:30:00 Module 24: How to Set Up an Estate Agency 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00