Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention
Overview Legal Secretary and Office Skills Diploma Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Legal Secretary and Office Skills Diploma Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Legal Secretary and Office Skills Diploma Legal Secretary Module 01: Introduction to Legal Secretary 00:25:00 Module 02: English Law & Legal Systems 00:35:00 Module 03: The Legal Workplace & Professionals 00:47:00 Module 04: Law of Contract & Law of Tort 00:31:00 Module 05: Wills, Probate and Estate Law Practice 00:17:00 Module 06: Property Law & Conveyancing Practice 00:21:00 Module 07: Family Law and Insurance Practice 00:26:00 Module 08: Professional Writings and Documents 00:30:00 Module 09: Document Proofreading and Editing 00:07:00 Module 10: Meeting Management & Minute Taking 01:09:00 Module 11: Customer Service and Telephone Handling Skills 00:23:00 Module 12: Data Management and Record-Keeping 00:16:00 Module 13: Other Essential Skills for Secretarial Role 00:22:00 Module 14: Professional Conduct and Ethics 00:24:00 Microsoft Word Essentials New Document and Templates 00:02:00 Tabs, Ribbons and Groups 00:03:00 Zoom and Rulers in Word 00:02:00 Editing the Word Document 00:03:00 Insert Pictures with Word 00:05:00 Insert Shape and Text Box in Word 00:02:00 Review Tab in Word 00:03:00 Layout in Word 00:02:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft PowerPoint Essentials New PowerPoint Presentation and Templates 00:02:00 Tabs Ribbons and Groups PowerPoint 00:03:00 First Slide and Designing the Slide 00:02:00 Home Tab and Updates in PowerPoint 00:02:00 Buttons in PowerPoint 00:01:00 Inserting Pictures in PowerPoint 00:04:00 Presentation Mode 00:01:00 Animations Tab 00:05:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Outlook Essentials Setting Up Outlook with Accounts 00:03:00 Tabs, Ribbons and Groups in Outlook 00:03:00 Navigation Bar in Outlook 00:01:00 Organizing Outlook with Favorites and Folders 00:03:00 Additional Options inside Outlook Tabs 00:01:00 Reading, Writing and Receiving Emails 00:08:00 Attaching Items in Outlook Mails 00:03:00 The View Tab in Outlook 00:02:00 Create a Rule to move emails to a folder 00:04:00 Insert a screen shot from Excel 00:02:00 Microsoft Excel - Top 50 Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Keyboard Shortcuts 00:05:00 Assignment Assignment - Legal Secretary and Office Skills Diploma 00:00:00
Do you want to mastery on Webinar page? Are you looking for such a course that will assist you to kick-start your career in this field? If so, take a look at our Webinar Mastery course. Its vivid influential contents help you in your understanding all you need to know about the function of webinar. The outlines of the course aim at teaching you about webinar, its types, and how to host it without any charge. It also guides you on how to create an efficient webinar, deliver a product pitch, convince clients, increase sales, and minimize the quest of the audience. Most importantly, the course will teach you to create a webinar sales funnel, and use voice variation to double your sales. What you'll learn You'll know what a webinar is You'll know the types of webinars you can host You'll know how to host your webinars for FREE You'll know the power of each webinar type and when to use each one You'll know how to structure your webinar to guarantee high conversion rates You'll know how to create a PowerPoint presentation for your webinar You'll know how to ask the dreaded 'are you ready to buy' question and have THE ENTIRE AUDIENCE say, 'Yes!' You'll know how to structure your webinar sales funnel You'll know how to craft better webinars every time you make a new one You'll know how to use voice inflection to double your sales You'll be given my exact sales funnel for webinars You'll be given my exact same countdown clock to urge buyer's to act immediately You'll be given my exact webinar PowerPoint presentation template (fill in the blanks and present) Requirements You should know how to use a computer at a beginner level Module: 01 Introduction FREE 00:01:00 What is a Webinar 00:08:00 The 4 Types of Webinars 00:09:00 Typical Webinar Sales Funnel Layout 00:15:00 Perfect Webinar Script 00:15:00 The Perfect Webinar Script Powerpoint Template Walkthrough 00:41:00 Module: 02 Use The Next Video for Webinar Countdowns 00:01:00 Countdown Clock 00:30:00 Tips for Creating a PowerPoint Presentation 00:20:00 Should You Do Paid or Free Webinars 00:07:00 Which Webinar Software to Use 00:09:00 My Personal Webinar Sales Funnel 00:12:00 Module: 03 YouTube Live Walkthrough 00:05:00 Tips for Creating The Perfect Webinar 00:07:00 OBS Setup 00:10:00 Tools I Personally Use for Recording 00:13:00 Creating a Professional Background for $50 00:04:00 Voice Inflection for 2X Sales 00:17:00 Course Certification
Description MS office introduces different types of app to make human work faster and easier. MS Office Core Apps is one of them that is usually considered as an introduction to Excel, PowerPoint, and Microsoft Word. It deals with different tools and various function of it which you can learn from the MS Office 365 Core Apps course in details. The course is designed in such a way that assists the learners to know how to access different office tools and features with the help of any internet connected device. It shows how to create and save data of Office products in desktop version along with the assistance of collaborative work. The course helps to distinguish the difference between offline and online version MS Word, Excel, and PowerPoint to show how to edit online using effective tools besides the collaboration with sharing, comments, and comments, sharing and co-authoring. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 Core Apps is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 Core Apps is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Working with Word, Excel, and PowerPoint Online Opening Files in Office 00:06:00 Saving Files 00:04:00 Editing Documents in Office Online 00:04:00 What is Different in Word? 00:05:00 What is Different in Excel? 00:05:00 What is Different in PowerPoint? 00:06:00 Viewing and Adding Comments 00:07:00 Printing and Sharing Documents 00:06:00 Using Co-Authoring for Collaboration 00:04:00 Course Recap 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview The 'Forensic Anthropology: Skeletal Analysis' course offers an excellent opportunity to step into a dynamic field where history, biology, and law intertwine. The forensic science market is expected to reach $19.5 billion by 2025, so this course positions you at the forefront of a rapidly expanding industry. Diving into the depths of human osteology, students will uncover the secrets bones hold, applying their knowledge to real-world scenarios in criminal and historical investigations. This comprehensive course is not just a study program; it's a gateway to understanding the silent narratives of skeletal remains, blending science with the pursuit of justice. Enrol now in 'Forensic Anthropology: Skeletal Analysis' and step into a future where your skills uncover the silent stories of the past. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Forensic Anthropology: Skeletal Analysis. It is available to all students, of all academic backgrounds. Requirements Our Forensic Anthropology: Skeletal Analysis is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 38 lectures • 05:51:00 total length •Course outline: 00:05:00 •What is Anthropology?: 00:01:00 •Introduction to Anthropology: 01:08:00 •Forensic Anthropology: 00:01:00 •Role of Forensic Anthropology: 01:05:00 •Human Osteology: 00:01:00 •Supplemental bone identification video lecture: 00:02:00 •Comparative Osteology: 02:15:00 •Supplemental comparative osteology video lecture: 00:04:00 •Estimating sex from skeletal elements: 00:05:00 •Estimating sex from human remains PowerPoint: 03:00:00 •Estimating age at death from skeletal remains: 00:01:00 •Estimate age at death PowerPoint: 02:45:00 •Supplemental age estimation video lecture: 00:04:00 •Supplemental age estimation video lecture number 2: 00:02:00 •Estimating Stature, BMI, and MNI: 00:01:00 •Estimating stature, BMI, and MNI PowerPoint: 00:35:00 •Estimating ancestry: 00:02:00 •Estimating ancestry PowerPoint: 01:35:00 •Supplemental ancestry estimation video lecture: 00:04:00 •Analyzing trauma: 00:01:00 •How does trauma present on the skeleton; Projectile trauma: 03:05:00 •Sharp force trauma: 00:40:00 •Blunt force trauma: 01:05:00 •Supplemental trauma analysis video lecture: 00:05:00 •Writing it up! How to produce a professional report: 00:01:00 •Writing it up PowerPoint presentation: 00:45:00 •Ethical considerations: 00:01:00 •Physical anthropology code of ethics: 00:55:00 •Forensic anthropology code of ethics: 00:10:00 •Ethical code for human rights work: 07:55:00 •Sex estimation exercise key: 00:15:00 •Age estimation exercise key: 00:05:00 •Ancestry estimation exercise key: 00:15:00 •Bone identification exercise key: 00:15:00 •Trauma exercise key: 00:20:00 •Supplemental textbook recommendations video: 00:02:00 •Human Osteology and Skeletal Biology: 01:00:00
Course Overview Take your Microsoft Office skills to a new level and gain full proficiency in Word, Excel, PowerPoint, Access and Outlook. This complete Diploma in Microsoft Office will teach you how to automate tasks with macros, create powerful work presentations, write professional business documents, and much more. Through step-by-step audiovisual training, you will familiarise with the advanced tools and features of each program, taking you from beginner to expert in no time. In just a few days, you will be able to perform advanced tasks such as creating queries in Access, and will be able to work faster and much more efficiently when taking on day-to-day office tasks. By the end of this Advanced Microsoft Office Training course, you will have the skills and confidence to utilise key Microsoft Office features and tools to customise your work and enhance your documents and slides to your liking. Not only that, but you will be able to add this qualification to your resume to instantly stand out to prospective employers! Develop full proficiency in Microsoft Office and stand out to prospective employers! What You Will Learn In this Microsoft Office Diploma, you will develop full proficiency in Word, Excel, PowerPoint, Outlook and Access, guaranteeing your career prospects in any office-based role. Performing Advanced Editing & Formatting Tasks in Word Formatting Pictures and Adding SmartArt in Word Working With Illustrations in Word Adding Tables & Inserting Special Objects in Word Working With Document References in Word How to Automate Tasks With Macros In Excel Managing, Grouping & Outlining Data In Excel Inserting Text, Audio & Visual in PowerPoint Tips for Preparing Your PowerPoint Presentation Creating Queries, Reports & Reforms in Access Managing Junk Mail & Performing Advanced Calendar Tasks Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.