• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

4924 Courses delivered On Demand

HR Management and Team Management

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Management and Team Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The HR Management and Team Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Management and Team Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Management and Team Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:HR Management Level 3 Course 02:Employment Law Level 3 Course 03:Human Resources (HR) Audit Course 04:Payroll Management Course Course 05:Office Administration Certificate Course 06:Virtual Interviewing for HR Course 07:Office Skills and Administration Management Diploma Course 08:Payroll Management and Systems Diploma Course 09:Contract Management Course Course 10:Workplace Stress Management Course 11:Positive Psychology Masterclass Course 12:Dialectical Behaviour Therapy Course 13:Dealing With Difficult People Training Course Course 14:Delegation Skills Course 15:Interpersonal Skills in Management Course 16:Effective Listening Skills for Leaders Course 17:Personal and Networking Skills Course 18:Performance Centered Asset Management Course 19:HR - Crisis Communication Course 20:HR Assistant Skills Certification Course 21:Motivational Interviewing Course 22:Motivation Skills Course 23:People Management Skills Level 3 Course 24:Team Management Course 25:Virtual Training Masterclass Course 26:HR and Marketing Level 4 Course 27:Recruitment Officer Diploma Course 28:HR and Recruitment Consultant Training Course 29:HR Advisor and Recruitment Training Diploma Course 30:HR Practice Essentials Level 4 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made HR Management and Team Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Management and Team Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management and Team Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Management and Team Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

HR Management and Team Management
Delivered Online On Demand7 days
£279

Office Management and Delegation Skills

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Office Management and Delegation Skills bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Office Management and Delegation Skills related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Office Management and Delegation Skills bundle will help you build a solid foundation to become a proficient worker in the sector. This Office Management and Delegation Skills Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Office Management Course 02:Office Skills and Administration Level 3 Course 03:Office Admin and Reception Course 04:Stress Management Training Course 05:Positive Psychology Masterclass Course 06:Dialectical Behaviour Therapy Course 07:Motivation Skills Course 08:People Management Skills Level 3 Course 09:Team Management Course 10:Dealing With Difficult People Training Course Course 11:HR Management Level 3 Course 12:HR Management and Employment Law Diploma Course 13:HR Advisor and Recruitment Training Diploma Course 14:HR and Marketing Level 4 Course 15:HR Practice Essentials Level 4 Course 16:HR - Crisis Communication Course 17:HR Assistant Skills Certification Course 18:Motivational Interviewing Course 19:Emotional Intelligence and Human Behaviour Course 20:Contract Manager Diploma Course 21:Delegation Skills Course 22:Interpersonal Skills in Management Course 23:Effective Listening Skills for Leaders Course 24:Personal and Networking Skills Course 25:Performance Centered Asset Management Course 26:Advanced Excel Course (Formula, VLOOKUP & Power Query) Course 27:Virtual Interviewing for HR Course 28:Virtual Training Masterclass Course 29:Recruitment Officer Diploma Course 30:HR and Recruitment Consultant Training 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Office Management and Delegation Skills bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Management and Delegation Skills Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Management and Delegation Skills bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Management and Delegation Skills Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Office Management and Delegation Skills
Delivered Online On Demand7 days
£279

HR Management and Recruitment Skills

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Management and Recruitment Skills bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The HR Management and Recruitment Skills related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Management and Recruitment Skills bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Management and Recruitment Skills Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:HR Management Level 3 Course 02:Employment Law Level 3 Course 03:Human Resources (HR) Audit Course 04:Payroll Management Course Course 05:Office Administration Certificate Course 06:Virtual Interviewing for HR Course 07:Office Skills and Administration Management Diploma Course 08:Payroll Management and Systems Diploma Course 09:Contract Management Course Course 10:Workplace Stress Management Course 11:Positive Psychology Masterclass Course 12:Emotional Intelligence and Human Behaviour Course 13:Dealing With Difficult People Training Course Course 14:Delegation Skills Course 15:Interpersonal Skills in Management Course 16:Effective Listening Skills for Leaders Course 17:Personal and Networking Skills Course 18:Performance Centered Asset Management Course 19:HR Assistant Skills Certification Course 20:Motivational Interviewing Course 21:Motivation Skills Course 22:People Management Skills Level 3 Course 23:Team Management Course 24:Organizational Behaviour, HR and Leadership Course 25:Virtual Training Masterclass Course 26:Paralegal Course 27:HR and Marketing Level 4 Course 28:Recruitment Officer Diploma Course 29:HR and Recruitment Consultant Training Course 30:HR - Crisis Communication 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made HR Management and Recruitment Skills bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Management and Recruitment Skills Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management and Recruitment Skills bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Management and Recruitment Skills Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

HR Management and Recruitment Skills
Delivered Online On Demand7 days
£279

HR and Contract Management

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR and Contract Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The HR and Contract Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR and Contract Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR and Contract Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:HR Practice Essentials Level 4 Course 02:HR - Crisis Communication Course 03:HR Assistant Skills Certification Course 04:Motivational Interviewing Course 05:Motivation Skills Course 06:People Management Skills Level 3 Course 07:Interpersonal Skills in Management Course 08:Effective Listening Skills for Leaders Course 09:Personal and Networking Skills Course 10:Performance Centered Asset Management Course 11:Office Skills and Administration Management Diploma Course 12:Organizational Behaviour, HR and Leadership Course 13:Office Administration Certificate Course 14:Contract Management Course Course 15:Workplace Stress Management Course 16:Positive Psychology Masterclass Course 17:Emotional Intelligence and Human Behaviour Course 18:Delegation Skills Course 19:HR and Recruitment Consultant Training Course 20:HR Advisor and Recruitment Training Diploma Course 21:HR Management Level 3 Course 22:Employment Laws & Recruitment Process 2020 - Level 3 Course 23:Human Resources (HR) Audit Course 24:Payroll Administrator and UK Payroll System Training Course 25:Team Management Course 26:Dealing With Difficult People Training Course Course 27:Virtual Interviewing for HR Course 28:Virtual Training Masterclass Course 29:HR and Marketing Level 4 Course 30:Recruitment Officer Diploma 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made HR and Contract Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR and Contract Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR and Contract Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR and Contract Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

HR and Contract Management
Delivered Online On Demand7 days
£279

Customer Service and Relation Management Diploma

4.3(43)

By John Academy

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Relation Management Diploma
Delivered Online On Demand48 hours
£22

Hotel Management and Receptionist with Hospitality Management

By Online Training Academy

Are you passionate about creating unforgettable experiences for people? Do you dream of working in luxurious hotels and top-notch resorts? If yes, our Hotel Management and Receptionist with Hospitality Management Course is perfect for you! According to HubSpot Research, up to 93%of customers are likely to return to companies with excellent customer service. On the flip side, a bad experience can lead to churn, with 61% of customers switching to competitors after just one negative interaction. This number speaks volume and shows how good customer experience is key for a business to grow. And our course will teach you Hotel Management, how to improve your communication skills, handle difficult hotel guests, staying calm under pressure, computer skills, safety and many more. Don't miss out on the chance to build a rewarding career in hospitality. Enrol in our Hotel Management and Receptionist with Hospitality Management Course today and take the first step towards a brighter future. Key Features: CPD Certified Hotel Management and Receptionist with Hospitality Management Course Free Certificate from Reed CIQ Approved Hotel Management and Receptionist with Hospitality Management Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Hotel Management and Receptionist with Hospitality Management courseis a smart investment in your professional future. Our Hotel Management and Receptionist with Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Hotel Management and Receptionist with Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Hotel Management and Receptionist with Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Hotel Management and Receptionist with Hospitality Management Course Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments Module 11: Safety And Security In The Hotel Module 12: Sales And Marketing As A Hotel Receptionist Module 13: Dressing The Part: Creating The Professional Look In Hospitality Module 14: Keeping Stress Under Control On The Job Module 15: Legal Issues In Hospitality Module 16: The Future For Hotel Receptionists Learning Outcomes: Master hotel reception procedures, standards, and customer service techniques. Develop effective communication and telephone handling skills for hotel management environments. Acquire administrative, computer, and brand standard competencies in hospitality. Enhance hospitality, teamwork, safety, and sales abilities within hotel reception roles. Cultivate hospitality & professionalism through attire, stress management, and legal awareness. Anticipate future trends and advancements in the hotel receptionist profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Management and Receptionist with Hospitality Management 4:46:50 1: Module 01: An Overview Of Hotel Reception 21:28 2: Module 02: Hotel Reception Standard Procedures 15:08 3: Module 03: Customer Service In Hotel Reception 19:10 4: Module 04: Communication Skills Required For Hotel Reception 31:32 5: Module 05: Telephone Handling In A Hotel 26:56 6: Module 06: How To Handle Difficult Hotel Guests 20:22 7: Module 07: Administrative Skills As A Hotel Receptionist 14:11 8: Module 08: Brand Standards In The Hospitality World 14:19 9: Module 09: Being A Team Player: Working With Other Hotel Departments 10:15 10: Module 10: Safety And Security In The Hotel 31:31 11: Module 11: Sales And Marketing As A Hotel Receptionist 19:13 12: Module 12: Dressing The Part: Creating The Professional Look In Hospitality 08:37 13: Module 13: Keeping Stress Under Control On The Job 18:26 14: Module 14: Legal Issues In Hospitality 18:31 15: Module 15: The Future For Hotel Receptionists 15:11 16: CPD Certificate - Free 01:00 17: Leave A Review 01:00 Who is this course for? This Hotel Management and Receptionist with Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Management and Receptionist with Hospitality Management course. Moreover, this course is ideal for: Individuals aspiring to excel as a receptionist and in hospitality and hotel management roles. Hotel staff seeking to enhance hospitality, receptionist and administrative competencies. Professionals transitioning into hospitality, hotel management careers with a focus on reception. Students pursuing roles in hospitality, hotel management and guest services. Anyone passionate about delivering exceptional guest experiences in hotels through Hotel Management. Requirements There are no requirements needed to enrol into this Hotel Management and Receptionist with Hospitality Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Management and Receptionist with Hospitality Management course. Career path After finishing this Hotel Management and Receptionist with Hospitality Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Management and Receptionist with Hospitality Management are: Hotel Receptionist Guest Services Coordinator Front Office Manager Concierge Reservations Agent Revenue Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Hotel Management and Receptionist with Hospitality Management
Delivered Online On Demand5 minutes
£12

Lesson Planning for Teachers

By OnlineCoursesLearning.com

Exercise Planning for Teachers Exercise arranging is a troublesome yet significant piece of any educator's work. Without a strong arrangement set up, it very well may be difficult to catch and keep up the focal point of your group. It is likewise harder to guarantee that you have apportioned sufficient opportunity to the material that you need to convey. While exercise arranging is mind boggling, it is an ability that can be mastered actually like some other. This course gives you an outline of exercise arranging, telling you how to appropriately mastermind the material that you need to convey such that claims to however many understudies as could be expected under the circumstances. We partition this data across two modules. The primary module centers around what you need to know before you plunk down to draft your exercise plan, including a conversation of various learning styles. The subsequent module discusses how to execute your exercise plan and remembers a conversation for study hall innovation. Before the finish of the course, you ought to have the option to create and convey an exercise plan that effectively bids to your entire class. You Will Learn: Why exercise arranging is a significant ability that you ought to create The four fundamental learning techniques and how to engage every student How you can join innovation into the homeroom The particular reasons why youngsters make trouble in study hall settings Instructions to keep understudies occupied with the material Advantages of Taking This Course: Find out about the key factors that you need to consider prior to drafting your exercise plan See how to oversee study hall conduct In the event that you are at present concentrating to turn into an instructor, study getting ready incredible exercises currently to dazzle your managers In the event that you are an instructor, become familiar with how to all the more likely set up your exercises, so you can interest however many understudies as could be allowed On the off chance that you are a parent, study how your kid's educators plan their exercises

Lesson Planning for Teachers
Delivered Online On Demand
£50

Public Administration

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Public Administration bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Public Administration skills for your next job or elevate your skills for your next promotion, this Public Administration bundle will help you stay ahead of the pack. Throughout the Public Administration programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Public Administration course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Public Administration Bundle Consists of the following Premium courses: Course 01: People Management Skills Level 3 Course 02: Level 3- Public Relation Course Course 03: Equality and Diversity Course 04: UK Employment Law and Employee Rights Diploma Course 05: Media and Public Relations Course 06: Public Speaking and Presentation Skill Course Course 07: International Relations Course 08: Human Rights Course 09: Paralegal Course 10: Leadership & Management Diploma Course 11: Change Management Course 12: Dealing With Difficult People Training Course Course 13: Risk Assessment & Management Course 14: Crisis Management Course Course 15: Operations Management Course 16: Business Performance Management Course 17: Conflict Management Course 18: Public Health Course 19: Effective Communication Skills Diploma Course 20: Time Management Enrol now in Public Administration to advance your career, and use the premium study materials from Apex Learning. The Public Administration bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Administration expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Public Administration from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The People Management Skills Level 3 Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Administration bundle. Requirements This Public Administration course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course People Management Skills Level 3 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Public Administration
Delivered Online On Demand
£100

Facilitation Skills Course

4.3(43)

By John Academy

Description: Groups that need to make decisions or engage in a planning process often find that using a trained facilitator makes this process more efficient and easier for everyone involved. As a facilitator, you may need to call on a wide range of skills and tools, from problem solving and decision making, to team management and communicating. This Facilitation Skills Course has been designed to make a core facilitation skill better understood and readily available for your organization. You will learn how good facilitation can make the difference between success and failure. So, be a good facilitator by joining this course. Learning Outcomes: Learn how to differentiate facilitation from instruction and training Learn to recognise the eligibilities connected to proficient small group facilitation Know the distinction between content and process Get to know the stages of team development along with the ways to assist teams through every stage Learn about the common process tools to make meetings easier as well as pore fruitful Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Facilitation Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Facilitation Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Facilitation Skills Course - Updated Version Understanding Facilitation 00:15:00 Introduction to Facilities Management 00:26:00 Space Management 00:22:00 Managing Workplace Services 00:31:00 Process vs. Content 00:09:00 Laying the Groundwork 00:10:00 Building Consensus 00:13:00 Dealing with Difficult People 00:07:00 Addressing Group Dysfunction 00:10:00 About Intervention 00:10:00 Intervention Techniques 00:06:00 Health and Safety at Work 00:23:00 Facilitation Skills Course - Old Version Course Overview 00:05:00 Defining Your Role 00:10:00 How Facilitators Work 00:15:00 Establishing Ground Rules 00:10:00 Types of Thinking 00:15:00 Handling Controversial Issues 00:05:00 Common Facilitation Techniques 00:15:00 Providing Effective Feedback 00:30:00 The Language of Facilitation 00:15:00 Building Agendas 00:05:00 Dealing with Difficult Dynamics 00:15:00 Stages of Team Development 00:15:00 Analysis Tools 00:15:00 Mock Exam Mock Exam- Facilitation Skills Course 00:20:00 Final Exam Final Exam- Facilitation Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Facilitation Skills Course
Delivered Online On Demand6 hours 32 minutes
£18

Certificate in Teacher Training

4.7(47)

By Academy for Health and Fitness

Before entering the teaching profession, you need to develop core skills for the teaching industry. Teacher training will help you to be an effective teacher. The course will help you to prepare workshops, tackle tough topics, manage lessons, etc. After completion of this premium Teacher Training course, you will learn all the necessary skills that you should acquire as a teacher. This Certificate in Teacher Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Teacher Training substantial and easier than ever! The Teacher Training course is designed to take learners through each and every step to develop their teaching skills. Learners will get an overview of the entire lesson plan, including how to keep the lessons interactive, deliver tips and tricks, and how deal with difficult pupils. Key Topics to Be Covered by Teacher Training What is Teacher Training? What is Facilitation? Identifying Appropriate Situations Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Creating a Materials List Gathering Participant Information Setting Up the Physical Location The Power of Sticky Notes Challenges and Solutions Adjusting Your Material for a Sensitive Issue Upon successful completion of the Teacher Training course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Teacher Training course. With this comprehensive Teacher Training course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the Teacher Training course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. After completion of this Teacher Training course, you will be able to: Understand teacher training and facilitation Gather materials for lessons Create lesson plans and choose activities Deliver lectures in an effective way Prepare for the Workshop Tackle the difficult participants Start your learning journey straight away with this Teacher Training course and take a step toward a brighter future! Skills You Will Gain Teaching skill Effective delivery Lesson Completion Classroom management Lesson planning Time management Organisation Why Prefer This Certificate in Teacher Training? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Teacher Training course: Module One: Understanding Training and Facilitation What is Training? What is Facilitation? Identifying Appropriate Situations Module Two: Gathering Materials Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Module Three: Creating a Lesson Plan Planning for the Basics Adding Slack Time Creating a Plan B Module Four: Choosing Activities Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Module Five: Preparing for the Workshop Creating a Materials List Gathering Participant Information Setting Up the Physical Location Module Six: Getting Off on the Right Foot Greeting Participants Being Prepared Using Icebreakers and Energizers Module Seven: Delivery Tips and Tricks Using Visual Aids Creating Supporting Materials Break! Module Eight: Keeping it Interactive Encouraging Discussion Using Group Work The Power of Sticky Notes Module Nine: Dealing With Difficult Participants The Ground Rules Challenges and Solutions Handling Interruptions Module Ten: Tackling Tough Topics Tough Stuff to Watch Out For Adjusting Your Material for a Sensitive Issue Dealing With Sensitive Issues in the Workshop Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Teacher Training at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Teacher Training course is for you if you: Want to have a deeper insight into Certificate in Teacher Training Actively working on Certificate in Teacher Training and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Certificate in Teacher Training field. Requirements You will not need any prior background or expertise. All you need to take this Certificate in Teacher Training is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Teacher Training course is designed to lead you down the path to success as a Teacher. As a teacher, you will face many challenges in the institution. This course will help you in managing and support students to accomplish your lessons or tasks within the allocated time frame. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate in Teacher Training at QLS Level 3 Hard copy certificate - £89 After successfully completing this Certificate in Teacher Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Certificate in Teacher Training
Delivered Online On Demand7 days
£12