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Highlights of the Course Course Type: Online Learning Duration: 3 Hours 10 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hormone health & testosterone Understand the core competencies and principles of hormone health & testosterone Explore the various areas of hormone health & testosterone Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health coach Hormone Health & Testosterone Online Training Course Master the skills you need to propel your career forward in hormone health & testosterone. This course will equip you with the essential knowledge and skillset that will make you a confident health coach and take your career to the next level. This comprehensive hormone health & testosterone course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hormone health & testosterone course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hormone health & testosterone practice and equip you with the essential skills, confidence and competence to assist you in the hormone health & testosterone industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hormone health & testosterone. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for health coach or for people who are aspiring to specialise in hormone health & testosterone. Enrol in this hormone health & testosterone course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hormone health & testosterone course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hormone health & testosterone can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hormone health & testosterone course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hormone health & testosterone course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hormone health & testosterone course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Course Overview & What you will learn 00:02:00 The Endocrine System Explained Hormones Introduction 00:01:00 The 3 Types Of Hormones 00:03:00 The Endocrine System Explained 00:04:00 Cholesterol, Hormones And Heart Disease 00:03:00 Anabolic Steroids - Why You Should Avoid Them 00:03:00 Individual Hormones Explained Overview: Most Important Hormones 00:01:00 Insulin 00:04:00 Glucagon 00:02:00 Adrenaline 00:03:00 Cortisol 00:04:00 Ghrelin 00:02:00 Leptin 00:02:00 Thyroid Hormones 00:02:00 Estrogen 00:02:00 Growth Hormone 00:01:00 Testosterone 00:01:00 Optimizing Testosterone Levels: Introduction Testosterone Explained 00:03:00 Why Testosterone Is Also Important For Women 00:01:00 How To Check If You Suffer From Low Testosterone Levels 00:04:00 Diet Strategies To Boost Testosterone & Balance Hormones Diet Introduction 00:01:00 Calories & Testosterone 00:04:00 Carbohydrates & Testosterone 00:02:00 Fat & Testosterone 00:02:00 Protein & Testosterone 00:01:00 Meal Timing & Testosterone 00:03:00 Setting Up Your Diet Setting Up Your Diet Overview 00:01:00 How to determine your calorie maintenance level (TDEE) 00:03:00 How To Track Calories 00:05:00 Ideal Protein Intake 00:01:00 Ideal Carb Intake 00:01:00 Ideal Fat Intake 00:01:00 Quality Protein Foods 00:01:00 Adjusting Your Diet For Muscle Gains 00:04:00 Cheat Meals & Cheat Days 00:04:00 Testosterone Boosting Workout Workout Introduction 00:02:00 The Best Gym Exercises To Boost Testosterone 00:02:00 Muscle Building Formula 00:07:00 Progressive Overload 00:02:00 Your Gym Workout Routine 00:06:00 Bench Press 00:01:00 Squats 00:01:00 Military Press 00:01:00 Deadlift 00:01:00 Lat Pulldown 00:01:00 Underhand Grip Row 00:01:00 How To Design Your HIIT Workout 00:05:00 How To Progress With HIIT 00:01:00 Rest & Sleep Rest & Sleep Introduction 00:02:00 Sleeping Correctly 00:04:00 6 Tips To Fall Asleep Faster 00:03:00 Supplements For Better Sleep 00:02:00 Lifestyle Improvements Lifestyle Improvements Introduction 00:01:00 Body language 00:03:00 Managing Stress 00:05:00 The Right Foods To Reduce Stress 00:03:00 Work and life balance 00:04:00 Cold Showers 00:03:00 BPA 00:02:00 Sex 00:02:00 Alcohol 00:02:00 Supplements Testosterone Supplements Introduction 00:01:00 Maca 00:02:00 Tribulus 00:01:00 Vitamin D 00:01:00 Zinc 00:01:00 DHEA 00:01:00 Final Assessment Assessment - Hormone Health & Testosterone Online Training Course 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Course Overview Course Overview Video 00:05:00 Building Your Virtual Lab Environment Downloading ISO and OVA Fles for VirtualBox 00:08:00 Create Virtual Install of Server 2016 Full GUI Using VirtualBox 00:12:00 Video and Lab - Creating a Virtual Install of Server 2016 Core Using VirtualBox 00:11:00 Video and Lab - Creating a Virtual Install Of Windows 10 Pro Using Virtualbox 00:16:00 Take a Snapshot of Your Current Configuration 00:04:00 Building a Microsoft Server 2016 Domain Preparing Your Network for Active Directory 00:09:00 Prepare Server 2016 for Promotion to a Domain Controller 00:09:00 Video and Lab - Promote Server 2016 to a Domain Controller 00:09:00 Join Server 2016 Core to Windows 2016 Domain 00:08:00 Promote Server Core to a Domain Controller 00:14:00 Add a Windows 10 Workstation to a Microsoft Domain 00:15:00 Create a Server 2016 Replica Domain Controller 00:13:00 Domain Naming System (DNS) Installing the DNS Role Using Server Manager 00:05:00 Create a Secondary or Backup DNS Server 00:07:00 Create a Secondary or Backup DNS Server Using Server Core 00:08:00 Create a DNS Reverse lookup Zone in Server 2016 00:02:00 Create a New DNS Host Record 00:01:00 Create a New MX record in DNS 00:04:00 Dynamic Host Configuration Protocol (DHCP) Install and Configure DHCP Using PowerShell 00:08:00 Authorize a Windows 2016 DHCP Server 00:03:00 Server and Scope Options in Windows Server 2016 00:03:00 How to Edit the Default Gateway Settings in DHCP 00:02:00 How to Edit DNS Server List in DHCP 00:03:00 Use Filters in DHCP to Deny Clients DHCP Services 00:02:00 Use DHCP User Classes to assign alternate scope options 00:05:00 Edit a DHCP Scope 00:02:00 How to Backup and Restore the DHCP Database 00:03:00 Create Predefined Options in DHCP 00:06:00 Speed Learning Active Directory Administration Create a User in Active Directory 00:01:00 Create an Administrator User in Server 2016 00:04:00 Create a Distribution Group in Active Directory 00:02:00 Create and Use a Security Group 00:03:00 Create an Organizational Unit 00:02:00 Unlock a User account 00:01:00 Move an Object to a New Organizational Unit in Active Directory 00:02:00 Change the Domain Administrator Password 00:01:00 Fix Access Denied When deleting Active Directory objects 00:01:00 Speed Learning Group Policy Prevent Automatic Logoff Due to Inactivity 00:03:00 Create and Link a Group Policy Object to an OU 00:04:00 Edit Group Policy Objects to Affect a User 00:03:00 Edit a Group Policy Object to Affect a Computer 00:03:00 Backup and Restore Group Policy Objects 00:03:00 Force Screensaver and Timeouts Using Group Policy 00:06:00 Change Users Desktop Background Using Group Policy 00:09:00 Speed Learning Server 2016 Administration Overview of the New Start Menu for Server 2016 00:02:00 Working with Task View in Server 2016 00:02:00 Enable Remote Desktop Using PowerShell 00:10:00 Rearm the 180-day Evaluation Period for Wndows Server 00:02:00 Rearm the 30-day Evaluation Period for Windows 10 00:03:00 Create a Heads-up Display Using BgInfo 00:08:00 Change the Date, Time and Numbers Format in Server 2016. 00:02:00 Rename Windows Server 2016 Using PowerShell 00:02:00 Manage Files and Shares Setup Work Folders in a Windows Domain 00:15:00 Configure a Distributed File System Using Windows Server 00:16:00 Create a Shared Folder on a Windows Server 00:04:00 Create a Shared Folder Using Server Manager 00:06:00 Speed Learning Managing Printers Add a Network Printer in Windows Server 2016 00:04:00 Install and Use the Print Management role in Windows Server 2016 00:04:00 Deploy Printers Using Group Policy in Windows Server 2016 00:03:00 Speed Learning Server 2016 Firewall Turn the Firewall on or off in Windows 2016 Server 00:01:00 Allow an Inbound Port Through a Windows Firewall 00:02:00 Enable PING for Server 2016 and Windows 10 00:04:00 Using Netsh to Manage the Windows Firewall 00:04:00 Using Powershell to Gather Firewall Information 00:04:00 Disk Management Adding Additional Hard Disks Using VirtualBox 00:06:00 Shrink or Extend a Volume in Windows Server 00:04:00 Format a Volume with ReFS in Windows Server 00:03:00 Format a Volume With FAT32 in Windows Server 00:02:00 Troubleshooting NSLookup 00:05:00 Troubleshooting Internet Connectivity 00:16:00 Overview of Windows Sysinternal Tools 00:08:00 Overview of Sysinternal's Process Explorer 00:17:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

ey give a systematic method for explaining the operations of the business. This Accounting and Finance course is a great method to learn about different sectors of business while also obtaining a certificate that can help you establish, operate, and build a successful business career. Our Accounting and Finance course is one of the most effective methods to realise your ambition of becoming an accountant. We intend to provide you with the necessary abilities to excel in this field and improve your knowledge to shine as an accountant. So sign up for our fantastic course, and you will be one step closer to achieving your goal. However, we have expertly designed this Accounting and Finance course with some easy-to-digest sections that will teach you about accounting, the responsibilities of an accountant, and other accounting principles and standards. You will also learn about the various areas of accounting, such as bookkeeping, financial statements, cash flow statements, budgeting and planning, auditing, and much more. Thus, if you want to advance in your job and expand your business, enrol in our course and achieve your goals. Learning Outcomes Upon successful completion of the Accounting and Finance course, you will be able to, Learn everything you can about accounting. Learn accounting concepts and standards. Learn the concept of double-entry bookkeeping. Learn how to make a financial statement for a company account. Learn how to make a profit and loss statement for the business account. Learn about budgeting and financial planning by balancing your spending and income. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Diploma in Accounting and Finance at QLS Level 4 Module 01: Introduction to Accounting What Is It? Accounting and Bookkeeping Who Uses This Information? Accountability in Accounting Financial Statements How Different Business Entities Present Information Module 02: The Role of an Accountant What Is an Accountant? Roles and Responsibilities Important Skills Accounting Automation Transparency and Security Data Analysis Module 03: Accounting Concepts and Standards Introduction to Concepts Introduction to Standards Standards in the UK International Standards International Financial Reporting Standards Module 04: Double-Entry Bookkeeping Introduction of Double-Entry Bookkeeping What Does the Account Show? Account Name Debits and Credits Account Details Rules for Double-Entry Transactions Accounting for Inventory Double-Entry Transactions for Inventory Returns of Inventory Drawings Income and Expenses How Many Different Expense Accounts Should Be Opened? Balancing Accounts General Rules for Balancing Accounts Module 05: Balance Sheet Introduction of Balance Sheet The Components of a Balance Sheet Assets Liabilities Net Worth or Equity The Accounting Equation Understanding the Balance Sheet What Does the Date on the Balance Sheet Mean? Module 06: Income statement Understanding the Income Statement The Accrual Concept Revenue Expenses Net Income Interest and Income Taxes Bad Debt Expense Module 07: Financial statements Introduction of Financial Statements Trial Balance Statement of Comprehensive Income Calculation of Profit Difference between Gross and Net Profits Trading Account Profit and Loss Account Statement of Financial Position Non-Current Assets Current Assets Current Liabilities Non-Current Liabilities Capital Module 08: Cash Flow Statements What Is a Statement of Cash Flows? What Is the Purpose of the Cash Flow Statement? Cash and Cash Equivalents Operating Activities Investing Activities Financing Activities Module 09: Understanding Profit and Loss Statement Introduction of Profit and Loss Account Measurement of Income Relation Between Profit and Loss Account and Balance Sheet Preparation of Profit and Loss Account Module 10: Financial Budgeting and Planning What Is a Budget? Planning and Control Advantages of Budgeting Developing the Profit Strategy and Budgeted Profit and Loss Statement Budgeting Cash Flow from Profit for the Coming Year Capital Budgeting Module 11: Auditing What Is an Audit? Types of Audits External Audits Internal Audits Internal Revenue Service (IRS) Audits Why Audits? Who's Who in the World of Audits What's in an Auditor's Report Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Accounting and Finance course allows you to study at your speed and grow a quality skillset. Career path following careers. Managing Director Accounting Manager Finance Manager In the UK, the average salary of these professions ranges from £25,000 - £60,000 per annum.

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Highlights of the Food Safety Training Course Course Type: Self-paced online course Duration: 2 Hours 11 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Discover the importance of maintaining food safety Identify the potential hazards that threaten food safety Know how to prevent cross-contamination and microorganisms Master the skills to eliminate hazards through various process Understand the physical, chemical and microbiological spoilage in food Know how to control foodborne illnesses via food safety techniques Discover how to maintain food safety in all kinds of food businesses Understand how to apply the skills in a real-life context Food Safety Training Course  You will learn advanced food safety techniques and processes through this Food Hygiene Course, which will help you ensure that your food business complies with all applicable legal and regulatory standards of hygiene. You will receive instruction from expert instructors with practical expertise who impart the most current knowledge and best practices. Control physical, chemical and biological hazards Control cross-contamination and food poisoning Effective pest control and equipment maintenance Proper Preservation methods Implement effective cleaning and disinfection methods Ensure food safety in the kitchen, streets, restaurants and shopping Personal hygiene standards and techniques Prevent microorganisms and contamination This Food Safety Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Food Safety Training course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this Course for? Supervisors and managers who are in charge of planning, managing, or monitoring the health and safety processes in the food industry can take this course. This course is also open to anyone who works in an environment where food is prepared, cooked, or handled Chefs, kitchen assistants, teachers, care workers, baristas or nursery staff can also take this course to enhance their skills and knowledge of food hygiene This course is also open to business owners in the food sector who want to implement food safety procedures within their business This course will also aid beginners who have little to no prior expertise in food safety to increase their chances of getting recruited. This course is open to also everyone, regardless of profession, who wants to gain knowledge about food safety practices. Entry Requirements This Food Handlers Certificate Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Level 2 Food Safety Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Food Manager Certification Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Food Safety in Catering, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction Video 00:08:00 Food Safety What is food safety? 00:02:00 Hazards Threatening Food Safety Hazards Threatening Food Safety 00:05:00 Microorganisms What is microorganism? 00:02:00 How do bacteria multiply? 00:02:00 What do bacteria need to survive? 00:05:00 High and Low Risk Foods 00:01:00 Pathogen Bacteria3 00:02:00 What is Contamination and Cross-Contamination? 00:03:00 Prevention of Foods Prevention of Physical Hazards 00:03:00 Prevention of Chemical and Biological Hazards 00:04:00 Personal Hygiene 00:04:00 Correct Hand Washing Technique 00:03:00 Elimination of Hazards in Foods Elimination of Hazards 00:02:00 What is Pasteurization and Sterilization? 00:01:00 What is Cleaning and Disinfection? 00:02:00 Prevention of Foods Preservation methods of foods 00:03:00 Food Spoilage Physical, Chemical and Microbiological Spoilage in Food 00:03:00 Foodborne Diseases What is Food Poisoning? 00:03:00 Kitchen Hygiene at Home 4 principles of Kitchen Hygiene 00:03:00 How to Store Foods in a Fridge 00:07:00 Food Safety in Street, Restaurant, Shopping Preparation to Food Shopping 00:01:00 General Rules of Food Shopping 00:01:00 Fresh Food Shopping 00:02:00 Food Packaging 00:02:00 Carrying Foods Home 00:01:00 Eating in Restaurant and Street 00:02:00 Assessment Assessment - Food Safety at Home, Shopping, Street and Restaurant 00:10:00 Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Food Safety Level 3 Course Course Type: Self-paced online course Duration: 2 Hours 2 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the importance of maintaining food safety Gain knowledge about the prerequisites to maintain the premises Identify the critical control points and perform a hazard analysis Know how to implement the monitoring of CCP's Identify and control various hazards and contamination Demonstrate various food safety principles and laws Understand the supervisor's duties in ensuring food safety Explore the various areas of food safety. Know how to apply the skills in a real-life context. Food Safety Level 3  This Level 3 Food Safety and Hygiene course will help you acquire knowledge and skills about advanced food safety techniques and procedures to excel in your role as a supervisor. You will receive instruction from expert instructors with practical expertise who impart the most current knowledge and best practices. Comply with food safety legislation Effective pest control and equipment maintenance Proper cleaning and disinfection techniques HACCP and verification procedures Control food contamination and hazards Establish critical limits and corrective actions Supervisor's role and duties This Food Safety Level 3 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Food Safety Level 3 course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this Course for? Supervisors and managers who are in charge of planning, managing, or monitoring the health and safety processes in the food industry can take this course. This Level 3 Food Safety and Hygiene course is also open to anyone who works in an environment where food is prepared, cooked, or handled Chefs, kitchen assistants, teachers, care workers, baristas or nursery staff can also take this course to enhance their skills and knowledge of level 3 food safety This course is also open to business owners in the food sector who want to implement food safety procedures within their business This course will also aid beginners who have little to no prior expertise in food safety to increase their chances of getting recruited. This course is open to also everyone, regardless of profession, who wants to gain knowledge about food safety practices. Entry Requirements This Level 3 Food Safety and Hygiene for Supervisors course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Level 3 Food Safety Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Food Safety Level 3 UK Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Food Safety in Catering, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Prologue: The importance of food Prologue: The importance of food safety 00:02:00 Introduction Introduction 00:03:00 Prerequisites Pest Control 00:12:00 Structure and equipment 00:07:00 Cleaning and disinfection 00:06:00 Flow Diagrams Flow Diagrams 00:02:00 Hazard Analysis and Critical Control Points: and introduction INTRODUCTION TO HACCP 00:04:00 Principle 1: Identity Hazards and Controls Physical, allergenic and chemical contamination 00:06:00 Microbiological contamination 00:04:00 Microbiological multiplication 00:08:00 Microbiological survival 00:03:00 Principle 2: Identity Critical Control Points Identify Critical Control Points 00:03:00 Establish critical limits Establish critical limits 00:04:00 Principle 4: Implement monitoring of CCP's Principle 4: Implement monitoring of CCP's 00:02:00 Principle 5: Establish corrective actions Principle 5: Establish corrective actions 00:02:00 Principle 6: Verification An introduction to verification. 00:01:00 Verification: Monitoring complaints (food poisoning). 00:07:00 Verification: Internal Audits 00:09:00 Principle 7: Documentation Principle 7: Documentation 00:02:00 The Supervisors Role in Food Safety The Supervisors Role in Food Safety 00:01:00 Food Safety Law Food Safety Law 00:07:00 Course summary and revision Course summary and revision 00:17:00 Thank you and GoodBye A thank you from me 00:01:00 Bonus Lecture Bonus Lecture 00:02:00 Assessment Assessment - Food Safety Level 3 00:10:00 Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Diploma in Professional Chef Overview  If you find joy in trying out exotic spices and experimenting with new recipes, then becoming a chef can be the most satisfying profession for you. It will give you the opportunity to do what you love and earn a handsome amount at the same time. The Diploma in Professional Chef course will be the best place to start your training. It will give a walk through the culinary world and help you develop your knowledge of food. The Diploma in Professional Chef course will introduce you to the fundamental traits of a successful chef. In this course, you will learn about the essential tools and equipment required in every kitchen. From chopping skills to cooking different cuisine, you will be able to learn the essentials in this course. Here, the informative modules will elevate your knowledge of different cooking techniques. In addition, you will receive detailed lessons on how to open and run a food business. Along with valuable cooking skills, this Diploma in Professional Chef course will also provide you with a wide range of recipes. In addition, upon completing the course, you will receive a certificate; this certificate will help you pursue a promising career in the culinary industry. Learning Outcomes Learn the basic skills required to become a chef Familiarise yourself with the tools and equipment used in a kitchen Understand the mix of sweet, spicy and savoury Build your expertise in cooking different types of cuisines Grab valuable cooking tips and techniques Get introduced to the core principles of food business management Learn a wide range of cooking recipes Who is this Course for? This Diploma in Professional Chef course is the perfect training ground for aspiring chefs. It will provide them with the fundamentals of cooking. In addition, it will also assist them in becoming professional chefs. Why Choose this Diploma in Professional Chef Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT is required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Moreover, before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Diploma in Professional Chef course is a useful qualification to possess, especially to people with careers in: Chef Restaurant Owner Food and Restaurant Manager Caterer Becoming a Chef Can TV Chefs Teach You To Cook? 00:30:00 Improving Cooking And Food Preparation Skills 00:15:00 Catering To Unique Tastes 00:30:00 Qualities Of A Successful Chef 00:30:00 Achieve Perfection As A Saucier 00:30:00 Becoming The Perfect Chef 01:00:00 Equipment For Perfect Chefs 00:30:00 How To Become The Perfect Chef: Attending School 00:30:00 The Keys To Getting and Using Feedback 00:30:00 What Can You Do With A Culinary Degree 01:00:00 Knife Skills For The Perfect Chef 00:30:00 Making Meals Easy to Eat Healthy 00:30:00 Plating for the At Home Chef 00:30:00 Perfect Chefs Choose A Speciality 00:30:00 Finding Local Cooking Classes 00:30:00 How Can You Become a Professional Chef 00:30:00 The Physical Qualities of the Perfect Chef 00:15:00 The Importance of Testing Recipes 00:15:00 The Chefs Important Baking Tools 01:00:00 The Learning Curve To Becoming The Perfect Chef 00:15:00 The Job of a Professional Chef 00:30:00 The Mix of Sweet, Spicy and Savory 00:30:00 The Perfect At Home Chef 00:30:00 The Perfect Chef Opens A Restaurant 00:15:00 The Physical Demand of Being a Chef 00:15:00 Kitchen Management Buying Kitchen Equipment: Tips And Tricks To Save Money 01:00:00 The Well Equipped Kitchen 00:15:00 Take Inventory 01:00:00 Be Wary Of The Latest Trends 01:00:00 Inexpensive Vs. Cheap 00:15:00 Needing Vs. Wanting 01:00:00 Comparison Shopping 01:00:00 How To Find The Best Deals 01:00:00 Secrets Of Outdoor Cooking Recipes 01:00:00 Once A Month Cooking Recipes 00:15:00 Mother's Day Cooking Made Easy 01:00:00 Mardi Gras Cooking Cajun Style 00:30:00 Learn To Cook Italian Food On Vacation 01:00:00 Cooking With A Dutch Oven 01:00:00 Recipes Of Italian Vegetarian Cooking 01:00:00 Home Cooking Network: An Array Of Recipes 00:30:00 America's Home Cooking: The Television Program 01:00:00 A Wonderful Experience With Outdoor Cooking Burners 00:30:00 Cooking For Sunday Dinner 01:00:00 Healthy Cooking Oils 01:00:00 Cooking Cajun Food 01:00:00 Paula's Home Cooking Recipes 00:30:00 The Importance Of Eating A Healthful Vegetarian Diet 01:00:00 Italian Food On A Date 00:30:00 The History Of Pasta In Italian Food 01:00:00 Review Of Different Vegetarian Cooking Shows 00:30:00 Italian Cooking Brochutto 01:00:00 Cooking Christmas Cookies 01:00:00 Back To Beginning For President's Day Cooking 00:30:00 Microwave Bacon Cooking Equipment 00:30:00 Cheap Italian Food In Milan 01:00:00 Chinese Cooking Wok 01:00:00 7 Useful Cooking Tips And Hints 01:00:00 Down Home Cooking 00:30:00 Italian Cooking School 00:30:00 Cooking Games 00:30:00 Italian Cooking Recipes 00:30:00 French Cooking Holidays 00:30:00 Managing Restaurant Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Recipes Recipe - I 01:00:00 Recipe - II 01:00:00 Recipe - III 01:00:00 Recipe - IV 01:00:00 Recipe - V 01:00:00 Recipe - VI 01:00:00 Recipe - VII 01:00:00 Recipe - VIII 01:00:00 Recipe - IX 01:00:00 Recipe - X 01:00:00 Recipe - XI 00:30:00 Recipe - XII 00:30:00 Recipe - XIII 00:15:00 Recipe - XIV 00:30:00 Recipe - XV 00:30:00 Recipe - XVI 01:00:00 Recipe -XVII 01:00:00 Recipe -XVIII 01:00:00 Recipe -XIX 01:00:00 Recipe -XX 01:00:00 Recommended Reading Recommended Reading: Diploma in Professional Chef 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Professional Chef 00:30:00 Final Exam Final Exam- Diploma in Professional Chef 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

Course Overview: Starting a Business: Principles and Practice in the UK In the ever-evolving landscape of entrepreneurship, starting and sustaining a successful business demands a profound understanding of fundamental principles and practical strategies. 'Starting a Business: Principles and Practice in the UK' is a comprehensive course meticulously designed to equip aspiring entrepreneurs and seasoned professionals alike with the knowledge and skills necessary to navigate the complexities of launching and managing a business in the United Kingdom.   Module 1: The Basics of Starting a Business in the UK Embark on your entrepreneurial journey by laying a solid foundation with Module 1. Delve into the legal, financial, and logistical aspects of starting a business in the UK. From choosing the right business structure to registering with the appropriate authorities, this module provides essential insights into the procedural requirements and regulatory frameworks governing new ventures. Gain clarity on tax obligations, business licenses, and compliance standards, empowering you to navigate the initial stages of entrepreneurship with confidence and proficiency. Module 2: Running a Business in the UK Transition seamlessly from inception to operation with Module 2, which focuses on the practical intricacies of running a business in the UK. Explore topics such as business planning, resource allocation, and operational management to optimize efficiency and maximize productivity. Cultivate essential skills in team leadership, time management, and problem-solving, essential for sustaining long-term success in the competitive marketplace. Harness the power of technology and innovation to streamline processes, enhance customer experiences, and stay ahead of the curve in today's dynamic business landscape. Module 3: Market Analysis Unlock the secrets to market dominance with Module 3, where you'll master the art of market analysis. Learn how to conduct comprehensive research to identify target demographics, assess competitors, and uncover untapped opportunities. Explore market trends, consumer behavior, and demand dynamics to formulate strategic business decisions rooted in data-driven insights. Develop proficiency in market segmentation, positioning strategies, and product differentiation to carve out a distinctive niche and establish a competitive advantage in your industry. Module 4: Networking and Creating a Client Base Forge invaluable connections and cultivate a loyal clientele with Module 4, dedicated to networking and client acquisition strategies. Discover the power of networking events, industry conferences, and online platforms in expanding your professional network and fostering meaningful relationships with potential clients and collaborators. Master the art of effective communication, relationship-building, and customer engagement to nurture long-term partnerships and drive business growth. Explore innovative approaches to client acquisition, including referral programs, strategic alliances, and digital marketing tactics tailored to your target audience. Module 5: Sales and Marketing Elevate your sales and marketing prowess with Module 5, where you'll uncover the secrets to driving revenue and amplifying brand visibility. Dive into the fundamentals of sales psychology, persuasion techniques, and objection handling to close deals with confidence and finesse. Explore a myriad of marketing channels, including digital advertising, content marketing, and social media strategies, to reach and resonate with your target audience effectively. Develop strategic marketing plans, captivating campaigns, and compelling brand narratives to position your business for sustainable growth and long-term success in the UK market.   Conclusion 'Starting a Business: Principles and Practice in the UK' is more than just a course; it's your roadmap to entrepreneurial excellence in one of the world's most dynamic business environments. Whether you're a budding entrepreneur embarking on your maiden venture or a seasoned professional seeking to refine your skills and expand your horizons, this course offers unparalleled guidance, resources, and expertise to help you navigate the intricacies of entrepreneurship and achieve your business goals in the UK. Enroll today and embark on a transformative journey toward success and prosperity in the dynamic world of business. Course Curriculum Module 1 The Basics of Starting a Business in the UK The Basics of Starting a Business in the UK 00:00 Module 2 Running a Business in the UK Running a Business in the UK 00:00 Module 3 Market Analysis Market Analysis 00:00 Module 4 Networking and Creating a Client Base Networking and Creating a Client Base 00:00 Module 5 Sales and Marketing Sales and Marketing 00:00