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47182 Courses in Cardiff delivered On Demand

Customer Service Skills

4.7(160)

By Janets

If you want to improve your customer service skills, then this Customer Service Skills course will help you exceedingly. Initially, you will introduce to the concept of customer service, following with its importance for the company and understand customers' expectation. This course provides a comprehensive explanation of the fundamental aspects of customer service. Also, you will explore various methods to deal with the challenging situation and customers. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Delivering Excellent Service 00:20:00 Final Exam Final Exam- Customer Service Skills - Delivering Excellent Service 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Skills
Delivered Online On Demand1 hour 51 minutes
£25

Beat Information Overload

By Course Cloud

Course Overview Learn how to cope with the influx of messages and data that you get thrown at you on a daily basis by taking this innovative course on how to Beat Information Overload. Whether it's for personal or professional reasons, each one of us is regularly bombarded with requests, adverts, and updates across our digital inboxes and message apps. It makes it challenging to organise our time productively. However, this learning package is full of hints, tips, hacks, and techniques that will help you bin the bunkum and focus on the important business that needs taking care of. This Information Management tutorial contains ten expertly written modules, each one delivering a variety of ways in which a buildup of information can be handled and filtered for importance and relevance. You will be shown how to improve your memory, prevent spam messages, organise your work and personal communication links more effectively, and much more. If you feel that you are at your wits end with a deluge of data, then this is the course for you. Enrol now and realise your priorities. This best selling Beat Information Overload has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Beat Information Overload is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Beat Information Overload is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Beat Information Overload is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Beat Information Overload, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Beat Information Overload will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Beat Information Overload to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. 

Beat Information Overload
Delivered Online On Demand
£25

Information Management Course

By Compete High

💻 Unlock the Power of Information: Information Management Course! 🌐 Ready to harness the full potential of information for organizational success? Enroll in our Information Management Course, a comprehensive program designed to empower you with the skills and knowledge needed to become a proficient information manager. Join us on a transformative journey where data meets strategy, and turn your passion for organized information into a dynamic career. 🌟 Module 1: Introduction to Information Management Embark on your information journey with Module 1, offering a comprehensive introduction to the dynamic world of information management. Explore the fundamental principles, practices, and the critical role information plays in organizational success. Lay the foundation for your career as an information management expert. 📜 Module 2: Information Governance Navigate the complex landscape of information governance with Module 2. Learn to establish policies, standards, and procedures that ensure the effective and secure use of information. Explore compliance, risk management, and ethical considerations, laying the groundwork for robust information governance practices. 🏰 Module 3: Information Architecture Build the foundation of organized information with Module 3, dedicated to information architecture. Explore the design and organization of information structures, ensuring accessibility, usability, and findability. Learn to create taxonomies, metadata frameworks, and user-centered information architectures for efficient data retrieval. 📊 Module 4: Data Management Master the art of data with Module 4, focusing on data management. Explore the lifecycle of data, from acquisition and storage to processing and analysis. Learn database management, data quality assurance, and the implementation of effective data governance practices. 📚 Module 5: Knowledge Management Transform information into organizational wisdom with Module 5, dedicated to knowledge management. Explore strategies for capturing, storing, and sharing organizational knowledge. Learn to foster a knowledge-sharing culture, leverage technology for collaboration, and enhance decision-making processes. 🌟 Why Choose Our Information Management Course? Industry-Experienced Instructors: Learn from seasoned information management professionals with a wealth of hands-on experience. Practical Learning: Engage in real-world projects, case studies, and simulations to apply your knowledge in a practical setting. Cutting-Edge Technologies: Familiarize yourself with the latest information management tools and technologies used in the industry. Career-Ready Skills: Graduate with skills that align with the demands of the evolving information management landscape. Don't miss the opportunity to become a steward of information excellence! Enroll now in the Information Management Course and position yourself for success in a field where your organizational skills and strategic thinking will shine. Your journey into the world of information management brilliance begins here! 💻✨🎓 Course Curriculum Module 1_ Introduction to Information Management. Introduction to Information Management. 00:00 Module 2_ Information Governance. Information Governance. 00:00 Module 3_ Information Architecture. Information Architecture. 00:00 Module 4_ Data Management. Data Management. 00:00 Module 5_ Knowledge Management. Knowledge Management. 00:00

Information Management Course
Delivered Online On Demand5 hours
£4.99

Introduction To Twitch TV Video Game Live Streaming

4.7(160)

By Janets

Register on the Introduction To Twitch TV Video Game Live Streaming today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Introduction To Twitch TV Video Game Live Streaming is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Introduction To Twitch TV Video Game Live Streaming Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Introduction To Twitch TV Video Game Live Streaming, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction To Twitch TV Video Game Live Streaming Thank you for taking the course! What do you get out of it? 00:03:00 Introduction with John Shea. 00:03:00 Overview of Twitch.TV 00:06:00 Why do you want to stream on Twitch? 00:03:00 Partner Program, Subscriptions & Ways To Earn Revenue Streaming 00:03:00 Case studies of success on twich. Noahj456 used YouTube to build a large Twitch audience. 00:06:00 Syndicate has the most Twitch followers and built from YouTube. 00:04:00 Socialblade has hundreds more case studies you can view. 00:03:00 Which game to play? What are people watching? League of Legends is the top game on Twitch. 00:02:00 Looking deep into the browse features will show you a lot about streaming. 00:08:00 Play Anything You Want - But Keep Sight Of What's Trending 00:03:00 The opportunity is to find a game you like where people will watch. 00:04:00 New games on release day provide a great opportunity to get new viewers. 00:03:00 Hardware Setup and Picking a Streaming Platform To stream you need hardware to stream and software to manage it. 00:05:00 Simple getting started streaming solution: direct from the console with Twitch. 00:03:00 Entry level streaming solution: BenQ monitor and Elgato HD capture card. 00:04:00 The microphone is one of the most important pieces of equipment. 00:03:00 Wirecast is what I use to stream on my iMac with a green screen. 00:05:00 Open Broadcaster Software (OBS) 00:03:00 GameShow 00:01:00 Xsplit 00:04:00 Setting Up Your Channel Setting Up Your Channel 00:03:00 Getting High Quality Artwork For Your Channel 00:03:00 Adding a Greenscreen 00:02:00 Consistency & Your Personality Doing a little bit every day is the most effective way to do anything. 00:03:00 Being Entertaining On Your Stream 00:02:00 Playing Games Consistently For an Audience 00:02:00 Giving back to your streamers will ensure they come back. 00:04:00 Building a Following Uploading videos to Facebook works great for me to get people watching me game. 00:03:00 Uploading videos to YouTube works great to get organic traffic over time. 00:03:00 Follow for follow Facebook groups help to get your initial following fast. 00:03:00 Making Friends With Other Streamers 00:02:00 Receiving Donations While You Stream 00:03:00 How I handle haters and negative comments. 00:05:00 Conclusion The Conclusion To The Course 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Introduction To Twitch TV Video Game Live Streaming
Delivered Online On Demand1 hour 58 minutes
£25

STEP Starter Package Step-Pass Course (one month) الدورة التدريبية لاجتياز اختبار ستيب (شهر واحد)

5.0(5)

By TEFL Wonderland - Brilliant Minds

STEP Starter Package Step-Pass Course (one month) الدورة التدريبية لاجتياز اختبار ستيب (شهر واحد)

STEP Starter Package Step-Pass Course (one month)
الدورة التدريبية لاجتياز اختبار ستيب  (شهر واحد)
Delivered Online On Demand
£75

Inventory Management Training

4.7(160)

By Janets

Register on the Inventory Management Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Inventory Management Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Inventory Management Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Inventory Management Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Meaning & Objective Introduction to Inventory Management 00:04:00 Introduction to Inventory Management Continues 00:10:00 Objective of Inventory Management 00:11:00 Section 02: Level For Inventory Level For Inventory 00:12:00 Maximum Stock Level 00:06:00 Example of Maximum Stock Level 00:07:00 Example of Maximum Stock Level Continues 00:08:00 Minimum Stock Level 00:11:00 Example of Minimum Stock Level 00:12:00 Ordering Level 00:06:00 Example Ordering Level 00:08:00 Danger Or Safety Stock Level 00:12:00 Section 03: Economic Order Quantity Economic Order Quantity 00:07:00 Cost Of Inventory 00:07:00 Optimal Quantity to Order 00:08:00 Optimal Quantity to Order Continues 00:06:00 Section 04: Example of EOQ EOQ 00:07:00 Example of EOQ 00:10:00 Price Discount and EOQ Example 00:09:00 Price Discount and EOQ Example Continues 00:07:00 EOQ Lead Time 00:10:00 Section 05: ABC Analysis ABC Analysis 00:07:00 Illustration 00:06:00 Section 06: Procurement Process Procurement Process 00:07:00 Procurement Process Continues 00:07:00 Section 07: Pricing Of Stores Receipts Pricing Of Stores Receipts 00:04:00 Illustration Pricing Of Stores 00:10:00 Methods of Inventory Valuations 00:11:00 FIFO Inventory Valuation 00:09:00 FIFO Inventory Valuation Continues 00:07:00 LIFO Inventory Valuation Continues 00:08:00 Average Cost Methods 00:07:00 Just In Time Inventory 00:08:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Inventory Management Training
Delivered Online On Demand4 hours 29 minutes
£25

Fitness and Nutrition Online Course

4.3(43)

By John Academy

This is an extensive course designed to provide an in-depth understanding of fitness and nutrition. The course is structured into eight modules, each focusing on different aspects of health and wellness.

Fitness and Nutrition Online Course
Delivered Online On Demand
£23.99

ICA Certificate in Managing Sanctions Risk

By International Compliance Association

ICA Certificate in Managing Sanctions Risk Sanctions can be complex, and dealing with sanctioned parties can be risky. National or international sanctions may be issued against individuals, entities, groups or nations; or even trading activities/particular sectors. Those bodies charged with enforcing sanctions compliance are particularly active at the moment, with multiple fines for firms in recent years stretching into billions of dollars. Suitable for those working in financial crime and regulatory compliance, this could help you: understand sanctions and the international context discover the screening systems and controls define a sanctions governance framework manage alert investigations learn the challenges of change and the cost of getting it wrong This course is awarded in association with Alliance Manchester Business School, the University of Manchester. There are many benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Students who successfully complete the course will be awarded the ICA Certificate in Managing Sanctions Risk and will be entitled to use the designation- Spec.Cert(Sanctions) This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. This course provides Participants with a detailed understanding of the following topics: Understanding sanctions The international context Defining a sanctions governance framework Sanctions lists and screening Managing alert investigations The cost of getting it wrong The challenges of change

ICA Certificate in Managing Sanctions Risk
Delivered Online On Demand13 weeks
£675

ISO 17043:2010 Awareness Training

3.8(4)

By Traibcert Ltd- Iso 9001 Certification In Middlesex, Uk

Traibcert Awareness online course is a comprehensive package that delves into every nook and corner you deserve to know about ISO 17043 & ISO 19011, including all the erstwhile requirements and pragmatic impeccability for compliance. The course is durably defined for novices who exhibit great affinity towards Proficiency testing management and ISO standards.

ISO 17043:2010 Awareness Training
Delivered Online On Demand
£362

Business Start-Up Diploma

By Training Tale

Business Start-Up With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Business Start-Up course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a , as well as knowledge of the first steps in course, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Business Start-Up course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Business Start-Up Bundle Course Course 01: Business Start-Up Course 02: Level 5 Diploma in Business Analysis Course 03: Level 7 Diploma in Facilities Management Course Course 04: Minute Taking Course Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 7 Business Management Course Course 07: Level 7 Diploma in Leadership and Management Course ***Others Included in this Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Business Start-Up Detailed course curriculum Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan Assessment Method After completing each module of the Business Start-Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Business Start-Up This Business Start-Up course is ideal for anyone who wants to start up his own business. Requirements Business Start-Up Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business Start-Up Upon successful completion of this Business Start-Up course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Business Start-Up Diploma
Delivered Online On Demand3 days
£39