Free Level 5 QLS Endorsed Certificate | CPD Certified | Free 2 Premium Courses | Audio Visual Training | Lifetime Access
Our twice-weekly sessions help take the stress away from Kent Test (11+) preparation. With each group led by a dedicated, fully-qualified primary school teacher, you can be safe in the knowledge that your child is receiving expert tuition as well as relevant test-style questioning. Our bespoke curriculum is designed to cover English, maths and reasoning, guaranteeing complete coverage that gives your child all the familiarisation they need before test day.
The Level 5 Diploma in Leadership & Management for Adult Care is designed to equip you with essential skills in leadership & management within the care sector. This comprehensive course covers vital principles of effective leadership & management, helping you develop the knowledge needed to lead teams and improve care delivery. You will explore key topics such as communication, decision-making, and the importance of ethical leadership, all tailored to the unique challenges of adult care. Throughout the diploma, you will enhance your leadership & management skills by focusing on people management and performance evaluation. The course will provide practical insights into motivating staff and fostering a positive work environment, ensuring you can effectively support your team. Additionally, you will learn about conflict resolution and how to create strategies that align with organizational goals in the adult care setting. By completing this diploma, you will be well-prepared to take on leadership roles and make a significant impact in adult care services. With a strong emphasis on both leadership & management skills and practical application, this course will enhance your career prospects and empower you to drive positive change in your organization. Enrol today to advance your skills in leadership & management and excel in the adult care sector. Along with this Diploma In Leadership & Management For Adult Care course, you will get 14 premium courses, an original hardcopy, 14 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Diploma In Leadership & Management For Adult Care Bundle Consists of the following Premium courses: Course 01: Leadership and Management Training Course Course 02: Adult Safeguarding and First Aid Training Course 03: Conflict Resolution Course 04: Emotional Intelligence and Human Behaviour Course 05: Team Building Masterclass Course 06: Coaching & Mentoring Course 07: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 08: Problem Solving and Decision Making Course 09: Strategic Planning and Analysis for Marketing Course 10: Project Management Course Course 11: Diploma in Lean Leadership and Change Management Course 12: Financial Management Course 13: Time Management Course 14: Effective Communication Skills Diploma Enrol now in Diploma In Leadership & Management For Adult Care to advance your career, and use the premium study materials from Apex Learning. Key Features of the Course: FREE Level 5 Diploma In Leadership & Management For Adult Care CPD-accredited certificate Get a free student ID card with Level 5 Diploma In Leadership & Management For Adult Care training (£10 applicable for international delivery) Lifetime access to the Level 5 Diploma In Leadership & Management For Adult Care course materials The Level 5 Diploma In Leadership & Management For Adult Care program comes with 24/7 tutor support Get instant access to this Level 5 Diploma In Leadership & Management For Adult Care course Learn Level 5 Diploma In Leadership & Management For Adult Care training from anywhere in the world The Level 5 Diploma In Leadership & Management For Adult Care training is affordable and simple to understand The Level 5 Diploma In Leadership & Management For Adult Care training is entirely online Learning Outcomes: Understand the core principles of leadership & management in adult care settings. Develop effective communication skills to enhance team collaboration and engagement. Apply leadership strategies to motivate and manage care staff effectively. Implement performance management techniques to ensure high-quality service delivery. Evaluate ethical considerations in decision-making within management practices. Address and resolve conflicts to maintain a positive work environment. Foster a culture of continuous improvement through effective leadership & management practices. Description The Level 5 Diploma in Leadership & Management for Adult Care provides a comprehensive framework for developing essential leadership and management skills specifically tailored to the care sector. This course equips you with the knowledge to effectively motivate teams, enhance communication, and implement performance management strategies that improve service delivery in adult care environments. You'll learn to navigate ethical challenges in management and foster a positive work environment, ensuring that you are well-prepared for leadership roles in adult care. By the end of the program, you will possess the expertise needed to drive positive change and achieve outstanding outcomes in your organization, enhancing your effectiveness as a leader in adult care. Course Curriculum of Diploma In Leadership & Management For Adult Care Bundle: Course 01: Leadership and Management Training Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training =========>>>>> And 13 More Courses <<<<<========= Certificate: PDF Certificate: Free for all 14 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enrol in the Diploma In Leadership & Management For Adult Care Bundle today and take your career to the next level! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma In Leadership & Management For Adult Care bundle: Care workers who want to develop their leadership and management skills. Managers who want to improve their team-building and communication skills. Anyone who wants to learn more about leadership and management in the adult care sector. Requirements This Diploma In Leadership & Management For Adult Care course has been designed to be fully compatible with tablets and smartphones. Career path Having this Diploma In Leadership & Management For Adult Care Bundle course, will increase the value of your CV and open you up to multiple job sectors. Care manager: £25,000 - £35,000 Team leader: £20,000 - £25,000 Supervisor: £18,000 - £20,000 Social worker: £25,000 - £35,000 Nurse: £25,000 - £35,000 Occupational therapist: £30,000 - £40,000 Head of care: £40,000 - £50,000 Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the title course (Title Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Discover Microsoft Fabric's architecture, master Data Engineering with OneLake and Spark, and elevate your skills in data warehousing and real-time processing. Compare SQL and KQL for better insights, and improve storytelling using Power BI. Finally, you will end with practical data science techniques and data management methods.
Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you. Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it’s being recommended by a friend. So if you know that a trusted friend likes a particular brand, you’re much more likely to engage with that brand. Facebook is essentially a platform designed to facilitate social interaction between people with whom you’ve already established some mutual recognition.
A collection of my most popular courses and webinars to help you figure out how best to manage your fatigue challenge and move forwards towards a better level of wellness. Help for all stages of your journey - from the initial basics, to returning to work and figuring out when it's time to incorporate more movement and exercise. It also contains a webinar to share with your loved ones, so that they can better understand what you're going through. Contents £10 Communicating with others when you've got fatigue Course 4 Lessons Fatigue journeys vary from person to person - no two experiences are the same. But there's one challenging topic that seems to feature in most people's journeys at one time or another... communication! In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £75 Fatigue Reset: Crack pacing once and for all Course 32 Lessons View product £10 How to achieve a successful return to work Course 1 Lesson If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! View product £10 How to cope better with fatigue Course 2 Lessons A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery. View product £10 How to start exercising when you have fatigue Course 3 Lessons We hear how helpful it is to exercise for health and wellbeing. But when you have fatigue it can be difficult to know if this is going to help or hinder. When *is* it the right time to start to feel confident about moving more and starting to exercise?In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £10 When a Loved One has fatigue...how to help them, and yourself. Course 5 Lessons A fatigue-related condition doesn’t only impact the life of the person who's ill, it often changes things for you, their loved ones. Adjusting to this can be tough for you, and it can be difficult to know how to best help them.This webinar will increase your understanding of what life feels like for your loved one, and help you know how to support them on their recovery journey, while looking after yourself too.View product
ð¿ð§ Master Safety Protocols with Safety Showers & Eye Washes Training! ð¼ð©âð¬ Are you ready to ensure workplace safety and emergency preparedness? Enroll in our comprehensive Safety Showers & Eye Washes Training course today! This text-based course is meticulously designed to equip you with the essential knowledge and skills needed to handle emergency situations involving hazardous materials and chemicals. With our expert-led training, you'll gain the confidence and competence to respond effectively to emergencies, ensuring the well-being of yourself and your colleagues. Why Take Our Safety Showers & Eye Washes Training Course? ð Learn Essential Safety Protocols: Gain a thorough understanding of safety protocols and procedures related to safety showers and eye washes. From activation to decontamination, you'll learn the critical steps to take in emergency situations. ð¡ï¸ Ensure Workplace Safety: Enhance workplace safety by equipping yourself with the knowledge to effectively handle hazardous materials and chemicals. By being prepared for emergencies, you can minimize the risk of injury and promote a safer work environment. ð¼ Meet Regulatory Requirements: Our course covers regulatory requirements and industry standards related to safety showers and eye washes. By staying compliant with regulations, you can avoid fines and legal liabilities while prioritizing employee safety. ð Boost Confidence and Competence: With our expert-led training, you'll boost your confidence and competence in responding to emergency situations. Whether you're a new employee or a seasoned professional, our course provides valuable insights and practical skills. ð Who is This For? ð©âð¬ Laboratory Technicians: Laboratory technicians working with hazardous materials and chemicals can benefit from our Safety Showers & Eye Washes Training course to ensure their safety and the safety of their colleagues. ð¢ Facility Managers: Facility managers responsible for workplace safety can enhance their knowledge and skills by enrolling in our course. By understanding safety protocols related to safety showers and eye washes, they can better protect employees and comply with regulations. ð¨âð¬ Chemical Engineers: Chemical engineers working in manufacturing or research facilities can benefit from our course to ensure they are prepared to handle emergency situations involving hazardous materials. ð·âï¸ Safety Officers: Safety officers tasked with implementing safety protocols and procedures can enhance their expertise with our comprehensive training course. By staying informed and trained, they can effectively manage workplace safety initiatives. Career Path ð¬ Laboratory Safety Specialist: With advanced training and experience in safety protocols, you could pursue a career as a laboratory safety specialist, ensuring the safe handling of hazardous materials and chemicals in laboratory settings. ð Safety Manager: By demonstrating expertise in workplace safety, you could advance into a role as a safety manager overseeing safety initiatives and protocols within a company or organization. ð Regulatory Compliance Officer: With in-depth knowledge of regulatory requirements, you could pursue a career as a regulatory compliance officer, ensuring that organizations adhere to safety standards and regulations. FAQs Q: Is this course suitable for beginners? A: Yes, our Safety Showers & Eye Washes Training course is designed to accommodate learners of all levels, including beginners. Our comprehensive curriculum covers essential safety protocols and procedures, making it accessible to individuals with varying levels of experience. Q: How long does the course take to complete? A: The duration of the course may vary depending on your learning pace and schedule. On average, learners typically complete the course within a few hours to a few days, but you can progress through the material at your own pace. Q: Is there an assessment or certification upon completion? A: Yes, upon successful completion of the course, you will receive a certificate of completion, validating your knowledge and skills in safety showers and eye washes protocols. This certification can be a valuable addition to your professional portfolio. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in our Safety Showers & Eye Washes Training course. However, a basic understanding of workplace safety concepts may be beneficial. Course Curriculum Module 1 Introduction to Safety Showers and Eye Washes Introduction to Safety Showers and Eye Washes 00:00 Module 2 Types of Safety Showers and Eye Washes Types of Safety Showers and Eye Washes 00:00 Module 3 Installation and Maintenance of Safety Showers and Eye Washes Installation and Maintenance of Safety Showers and Eye Washes 00:00 Module 4 Using Safety Showers and Eye Washes Using Safety Showers and Eye Washes 00:00 Module 5 Testing and Inspecting Safety Showers and Eye Washes Testing and Inspecting Safety Showers and Eye Washes 00:00 Module 6 Emergency Procedures Emergency Procedures 00:00 Module 7 Chemical Handling Safety Chemical Handling Safety 00:00 Module 8 Fire Safety Fire Safety 00:00
ð Unlock the Secrets of AML in UK: Your Path to Compliance and Success! ð¬ð§ Are you ready to navigate the complex landscape of Anti-Money Laundering (AML) regulations in the United Kingdom? Enroll in our comprehensive 'AML in UK' text course and gain the knowledge and skills needed to ensure compliance and protect your business from financial crime. ð¡ï¸ ð Why Choose 'AML in UK' Course? In today's global economy, combating money laundering and terrorist financing is more critical than ever. Our 'AML in UK' course provides essential insights and practical guidance on navigating AML regulations specific to the UK, empowering you to safeguard your organization and uphold the integrity of the financial system. Here's what you'll gain by enrolling: Comprehensive Understanding: Dive deep into the fundamentals of AML regulations in the UK, including key legislation, regulatory bodies, and reporting requirements. Practical Strategies: Learn proven strategies and best practices for implementing robust AML policies, procedures, and controls within your organization. Risk Assessment: Master the art of risk assessment and mitigation, identifying potential vulnerabilities and devising effective countermeasures to mitigate financial crime risks. Case Studies: Explore real-world case studies and examples, gaining insights into common AML challenges and successful compliance strategies employed by leading organizations. Expert Guidance: Benefit from expert insights and practical advice from seasoned AML professionals with extensive experience in the UK financial sector. ð Who is this for? Compliance Officers: Enhance your expertise in AML compliance and strengthen your organization's risk management framework. Financial Professionals: Stay ahead of regulatory changes and ensure compliance with AML laws and regulations in the UK. Business Owners: Safeguard your business from financial crime risks and protect your reputation by implementing robust AML measures. Legal Professionals: Deepen your understanding of AML regulations and provide valuable guidance to clients in navigating compliance challenges. ð Career Path Completing the 'AML in UK' course opens doors to a wide range of career opportunities in the financial sector, including: AML Compliance Officer Financial Crime Investigator Risk Manager Regulatory Compliance Analyst Legal Counsel specializing in AML With the demand for AML professionals on the rise, acquiring specialized knowledge and skills in AML compliance can significantly enhance your career prospects and earning potential. ð FAQs (Frequently Asked Questions) Q: Is this course suitable for beginners? A: Yes, 'AML in UK' course is designed to cater to learners of all levels, from beginners to experienced professionals. Our comprehensive curriculum covers foundational concepts as well as advanced topics in AML compliance. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your pace of learning and prior knowledge. On average, learners complete the course within 4 to 6 weeks, dedicating a few hours each week to study and coursework. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the course requirements and assessments, you will receive a certificate of completion, showcasing your newfound expertise in AML compliance. Q: Can I access the course materials after completing the course? A: Yes, you will have continued access to the course materials and resources even after completing the course, allowing you to review and revisit the content as needed. Q: Is there any prerequisite knowledge required to enroll in the course? A: While prior knowledge of AML regulations may be beneficial, it is not required to enroll in the course. Our curriculum is designed to accommodate learners of all backgrounds and levels of expertise. Q: Are there any interactive elements in the course? A: Yes, the 'AML in UK' course includes interactive quizzes, case studies, and practical exercises to reinforce learning and engage learners in active participation. ð Start Your Journey to AML Compliance Today! Don't let regulatory challenges stand in the way of your success. Enroll now in the 'AML in UK' course and equip yourself with the knowledge and skills needed to navigate AML regulations with confidence and competence. Your path to compliance and success starts here! ð¼ðð Course Curriculum Module 1 Introduction to AML in the UK Introduction to AML in the UK 00:00 Module 2 Implementing Effective AML Measures Implementing Effective AML Measures 00:00 Module 3 Regulatory Oversight, Enforcement, and International Cooperation Regulatory Oversight, Enforcement, and International Cooperation 00:00 Module 4 Ethical Considerations and Professional Responsibility in AML Ethical Considerations and Professional Responsibility in AML 00:00 Module 5 Technology and Innovations in AML Technology and Innovations in AML 00:00 Module 6 Continuous Monitoring and Risk Assessment in AML Continuous Monitoring and Risk Assessment in AML 00:00
------------------------NEW YEAR SALE ENDS TODAY------------------------ Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Are you ready to be an accountant but don't know where to start? If so, you're in luck. We've got you covered with our 15-in-1 Accountancy:Accounting Training bundle! Accounting is one of the most critical skills for business. It's also one of the most misunderstood. But don't worry; we're here to help you understand what accounting is and how it can help your business succeed. This Accountancy: Accounting Training bundle is designed to teach you everything you need to know about accounting and how it applies to your day-to-day life. By the end of this course, you'll have a solid understanding of the basics, including: -How much money do I make? -How can I increase my salary? -How do I get promoted? -What is a budget? And much more! The Accountancy: Accounting Training bundle is designed to help you learn everything you need in one place: from how to solve problems with spreadsheets through the basics of accounting knowledge and understanding, all the way up through advanced topics like audit procedures and tax law compliance. You and other future accountants will benefit from this course by improving your foundational accounting knowledge. In addition, it will increase your chances of success and keep you one step ahead of the competition. This Accounting: Accountancy Training Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Diploma in Quickbooks Bookkeeping Course 03: Level 3 Tax Accounting Course 04: Payroll Management - Diploma Course 05: Level 3 Xero Training Course 06: Theory of Constraints, Throughput Accounting and Lean Accounting Course 07: Internal Audit Training Diploma Course 08: Team Management Course 09: Business Analysis Level 3 Course 10: Diploma in Sage 50 Accounts Course 11: Positive Psychology Masterclass Course 12: Microsoft Excel Training: Depreciation Accounting Course 13: GDPR Data Protection Level 5 Course 14: Microsoft Excel Level 3 Key Features of the Course FREE Accounting: Accountancy Training CPD-accredited certificate Get a free student ID card with Accounting: Accountancy Training training (£10 applicable for international delivery) Lifetime access to the Accounting: Accountancy Training course materials The Accounting: Accountancy Training program comes with 24/7 tutor support Get instant access to this Accounting: Accountancy Training course Learn Accounting: Accountancy Training training from anywhere in the world The Accounting: Accountancy Training training is affordable and simple to understand The Accounting: Accountancy Training training is entirely online Learning Outcomes After completing this course, you will be able to: Understand and apply core accounting principles to manage financial transactions and records effectively. Perform accurate bookkeeping and maintain detailed financial records using industry-standard accounting software. Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements. Develop and manage budgets, and conduct financial forecasting to support strategic decision-making. Implement best practices in financial reporting and ensure compliance with relevant accounting standards and regulations. Utilize advanced financial analysis techniques to assess business performance and guide financial planning. So why wait? Enrol right now! Description Enhance your financial expertise with the Accounting: Accountancy Training course. This comprehensive program provides a solid foundation in accountancy, covering everything from basic accounting principles to advanced financial analysis. You'll gain essential skills in bookkeeping, budget management, and financial forecasting, and become proficient in using accounting software. Whether you're starting a career or aiming for advancement, this course offers the practical knowledge and confidence needed to excel in the dynamic field of accounting. Enrol today to master the skills required for effective financial management and decision-making. Curriculum ofAccountancy: Accounting Bundle Course 01: Accountancy Introduction The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement How will I get my Certificate? After successfully completing the Accountancy: Accounting course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accountancy: Accounting Training bundle is ideal for anyone interested in the Accounting and Finance discipline or who wishes to pursue a successful career in this field of study, such as; Aspiring Accountants and Financial Analysts Aspiring Investment Bankers Aspiring Financial Controllers Business Owners Accounting Students Anyone wishing to understand a company's financials Anyone hoping to be successful in the world of Business & Finance Requirements Our Accountancy: Accounting is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Accountant Financial Advisor Financial Supervisor Financial Clerk Bookkeeper In the United Kingdom, the typical annual income for these professionals ranges from £25,000 to £70,000. Certificates Certificate of completion Digital certificate - Included
Overview The Child Care industry plays a pivotal role in shaping the growth and development of children. With the UK seeing a growing demand for qualified Child Care professionals, this CPD-certified course is designed to equip you with the essential skills and knowledge required to excel in this rewarding field. Whether you are looking to enhance your expertise in Child Care, gain insights into child psychology, or learn about safeguarding, this comprehensive course provides the tools needed to support children's physical, emotional, and educational needs. Our Child Care course covers everything from child psychology and neurodevelopment to safeguarding and first aid. With the UK childcare sector supporting over 2 million children each year, and professionals in high demand, this course prepares you for a thriving career in Child Care. You’ll develop the skills necessary to provide exceptional care for children, ensuring their safety, well-being, and development. This CPD-certified course is ideal for those looking to start or advance their career in Child Care, and it provides a strong foundation for working in various childcare settings, including nurseries, schools, and private care facilities. Learning Outcomes of the Child Care CPD-Certified Course: Gain in-depth knowledge of Child Care practices, including child psychology, nutrition, and first aid. Understand the developmental stages of children and how to support their growth in Child Care settings. Learn about safeguarding and the importance of maintaining a safe environment for children in Child Care. Develop key skills in addressing the needs of children with special needs, such as autism and cerebral palsy. Enhance your understanding of nutrition and healthy eating, promoting well-being in Child Care environments. Why Choose this Child Care CPD-Certified Course? This Child Care course offers a comprehensive curriculum that equips you with essential skills for the childcare sector. With a wide array of topics covered, including child psychology, safeguarding, and paediatric first aid, this course ensures you are well-prepared for a career in Child Care. Whether you are new to the field or looking to expand your knowledge, this course offers valuable insights into critical areas of Child Care. With UK-based standards and certifications, this course ensures that you are up to date with the latest regulations and best practices in the industry. By completing this Child Care CPD-certified course, you will gain the skills and confidence to provide exceptional care for children, ensuring their safety, health, and happiness. Course Description The Child Care CPD-Certified Course consists of the following premium modules: Childcare Level 3 Nutrition and Hydration Child Psychology Child Development Neuropsychology and Development of Children Child Neglect Awareness Certificate Course Parenting Skills Training Safeguarding Children Level 3 Safeguarding Children: Internet Safety Course Understanding Autism Awareness and Diagnosis Level 2 Cerebral Palsy Awareness Play Therapy Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Paediatric First Aid Level 3 Personal Hygiene Who is This Course For? This Child Care CPD-certified course is perfect for those looking to start or enhance their career in Child Care. It is designed for: Aspiring Child Care professionals Nursery workers Childcare providers Parents seeking to enhance their childcare skills School support staff Special needs educators Child psychologists Requirements: No prior experience is required to enrol in this Child Care CPD-certified course. All modules are designed to build your knowledge of Child Care, from foundational concepts to advanced techniques. Career Path: This Child Care CPD-certified course opens up numerous career opportunities, including: Childcare Worker – £17,000 to £23,000 annually Nursery Assistant – £15,000 to £20,000 annually Child Psychologist – £30,000 to £45,000 annually Safeguarding Officer – £25,000 to £35,000 annually Special Needs Educator – £25,000 to £40,000 annually Paediatric First Aider – £18,000 to £28,000 annually By completing this Child Care CPD-certified course, you will be well-equipped to pursue a fulfilling and impactful career in the childcare industry, helping children to thrive in safe, supportive environments. Certificates Certificate of completion Digital certificate - Included Hard Copy Certificate - Included