1626 Courses in Cardiff delivered On Demand

In a trade where precision, compliance, and technical fluency matter, the Vehicle Technician Mini Bundle is built to get you hired. This career-focused bundle includes Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing—an ideal blend for technician roles across garages, service centres, and regulated engineering workshops. Employers today want more than hands-on skill. They want documentation, regulation awareness, and adaptability. This bundle brings all of that together—Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing—in one efficient training route. Description Being a vehicle technician isn’t just about repair—it's about responsibility. The Vehicle Technician Mini Bundle empowers you to showcase not only your mechanical skills in Car Maintenance and Bike Maintenance, but also your safety and regulatory fluency through PUWER and Electrician training. Pair that with professional Report Writing, and you have a complete profile that speaks volumes to employers. Whether you're servicing standard vehicles or specialised electrical units, Car Maintenance and Bike Maintenance give you technical depth. PUWER proves you’re safety-aware, and Electrician qualifications give you access to hybrid and electric system work. Add Report Writing, and you're ready to document, communicate, and escalate professionally. No more guesswork on what to train in. Choose the Vehicle Technician Mini Bundle and check off every requirement hiring managers look for: Car Maintenance, Bike Maintenance, PUWER, Electrician, Report Writing—all in one. FAQ Q: What industries can I apply to with this bundle? A: Automotive repair, vehicle engineering, regulated workshops, and service centres needing Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing skills. Q: Why is PUWER included? A: PUWER ensures you're legally compliant for operating and maintaining equipment—crucial in technician roles. Q: Can I work on hybrid or electric vehicles with this? A: Yes. Electrician training adds credibility when working with modern systems alongside Car Maintenance. Q: Why is Report Writing necessary for a technician? A: Report Writing shows you can professionally document diagnostics, safety checks, and repair logs—critical in regulated environments. Q: Will this bundle help me secure interviews faster? A: Absolutely. Employers actively seek candidates with Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing credentials. Q: Is this more affordable than standalone courses? A: Yes. This bundle offers all five—Car Maintenance, Bike Maintenance, PUWER, Electrician, and Report Writing—at unmatched value.

The Minute Taker / Audio Typist Mini Bundle is your golden ticket to high-trust, high-responsibility office roles. From legal and medical transcription to executive meeting support, these are the in-demand skills recruiters expect—and this bundle delivers: Audio Typing, Minute Taking, English Grammar, Microsoft Word, and Touch Typing. Don’t get left behind by applicants who already have Minute Taking and Audio Typing training. With these keywords dominating modern job descriptions, it’s your turn to shine. Enrol now and make your next job application the one that sticks. Description Hiring managers across the UK are actively searching for candidates who can deliver accurate documentation, polished reports, and clean copy. That’s where the Minute Taker / Audio Typist Mini Bundle comes in. With Minute Taking, Audio Typing, and Touch Typing training, you’re already in high demand. English Grammar and Microsoft Word polish your output and prove you’re capable of more than just note-taking—you’re a professional communicator. From boardrooms to virtual meetings, you’ll be trusted to deliver precision and quality. These aren’t just nice-to-have skills. They’re deal-makers. Make sure Minute Taking, Touch Typing, Microsoft Word, English Grammar, and Audio Typing are on your CV—before someone else’s is chosen. FAQ Is this bundle right for office jobs? Yes—Minute Taking, Touch Typing, and Microsoft Word are essential in administrative and secretarial roles. Can I work remotely with these skills? Absolutely. Audio Typing, Minute Taking, and Microsoft Word are perfect for remote admin support. How does English Grammar help me? English Grammar ensures your reports and communications are professional and clear—no typos, no confusion. Is this useful for executive support roles? Yes—Minute Taking and Audio Typing are highly valued by executives and board-level professionals. Do I need prior experience? Not at all—Touch Typing, Minute Taking, and the rest can be learned step-by-step. Is this bundle good for career changers? Definitely. These are cross-sector skills that make you employable in nearly every industry. Why enrol right now? Because jobs asking for Minute Taking, Touch Typing, and Audio Typing skills are filling every day—and this bundle puts you ahead. Does this really improve my CV? Yes. Recruiters look for Microsoft Word, Audio Typing, and Minute Taking—get noticed, fast.

The Equality, Diversity & Inclusion (EDI) Mini Bundle isn’t just good for your CV—it’s critical. Today’s workplaces are built around compliance, compassion, and communication. This bundle ensures you’re fluent in all three. From Equality and Diversity and Employment Law, to handling Difficult Workplace Conversations, supporting Learning Disabilities, and embracing Mindfulness, you’ll be fully prepared for roles where inclusion isn’t optional—it’s a priority. Hiring trends don’t lie. The demand for professionals who understand Equality and Diversity and Employment Law has never been higher. Don’t fall behind—enrol today and put these high-value skills front and centre on your job applications. Description Companies are investing more than ever in workplace wellbeing and inclusive practices. That means candidates trained in Equality and Diversity, Learning Disabilities, and Mindfulness are moving to the top of the hiring pile. Add in legally critical topics like Employment Law and conflict-resolution skills from Difficult Workplace Conversations, and you’re no longer a generic applicant—you’re essential. The Equality, Diversity & Inclusion (EDI) Mini Bundle is ideal for careers in HR, education, social care, management, and customer-facing services. Your ability to confidently navigate Difficult Workplace Conversations and demonstrate awareness of Learning Disabilities shows leadership, empathy, and professional responsibility. If you don’t step up, someone else will. Equality and Diversity, Mindfulness, Employment Law, and Learning Disabilities are what modern workplaces demand—and they’re what you’ll be equipped with. FAQ Is this bundle job-ready? Yes—Equality and Diversity, Employment Law, and Learning Disabilities are hot skills in every HR and leadership role. What sectors need this training? Education, government, healthcare, corporate HR, customer service, and management all value Mindfulness and Difficult Workplace Conversations skills. Is this relevant to entry-level jobs? Absolutely. Understanding Equality and Diversity and Learning Disabilities can differentiate you from other candidates immediately. Will I stand out more to recruiters? Definitely—keywords like Employment Law, Equality and Diversity, and Mindfulness make your CV searchable and relevant. Is it applicable for people management roles? Yes. Leading teams requires training in Difficult Workplace Conversations and Equality and Diversity. Is it flexible and online? Yes—work through Mindfulness, Learning Disabilities, and the rest at your own pace. Does it help in compliance roles? Yes—Employment Law and Equality and Diversity are foundational for regulatory and HR careers. Why act now? Delaying only puts you behind. With skills in Learning Disabilities, Mindfulness, and Employment Law, you're already ahead.

Designed for career starters, career changers, and career climbers alike, the Level 3 Diploma in Skills for Business: Finance Mini Bundle delivers an unbeatable set of hire-ready skills. Focused on job relevance, this bundle includes Finance, AML, Xero, Business Development, and Business Law—five critical areas that make up the backbone of employability across the finance and business sectors. This isn't just training—this is your future-proof CV upgrade. Don't get left behind. Description Finance is the lifeblood of business—and mastering it can open countless career doors. With this mini bundle, Finance is front and centre, but it’s only the beginning. AML (Anti-Money Laundering) is now a must-have in financial services, compliance roles, fintech, and investment firms. Whether you’re targeting banking or e-commerce, AML is a signal to employers that you understand regulatory responsibility. Xero, a globally recognised accounting software, is in thousands of job descriptions for SMEs and startups. With Xero on your CV, you’re automatically relevant to employers who want fast onboarding. Business Development is key to growth-focused roles and adds commercial appeal to your profile. Combined with Business Law—one of the most overlooked yet high-value skill areas—you’ll be ready to navigate contracts, compliance, and risk across virtually any business environment. Finance, AML, Xero, Business Development, and Business Law are keywords that recur across accounting, operations, fintech, consulting, and legal finance roles. Master them now—or risk being passed over by employers who expect these as the new minimum. FAQ Q: What roles is this bundle ideal for? A: Finance Assistant, AML Officer, Bookkeeper, Business Development Executive, Legal Support Analyst, and Finance Administrator. Q: Is Xero still widely used? A: Yes. Xero is one of the top tools for finance jobs in small to mid-sized businesses. Q: How valuable is AML on my CV? A: Extremely. AML is now a legal requirement in finance, law, and online platforms. Q: Why include Business Development in a finance bundle? A: Because it helps you contribute to company growth—a major plus for employers. Q: Where is Business Law useful? A: Every business needs contract-savvy professionals—especially in HR, sales, and compliance. Q: Is this bundle beginner-friendly? A: Yes. Whether you’re new to Finance or upskilling, the bundle meets you where you are. Q: Is this bundle better than separate courses? A: Without a doubt. You get Finance, AML, Xero, Business Development, and Business Law in one concise, cost-effective package. Q: Will this help me apply for roles in regulated sectors? A: Absolutely. With AML and Business Law included, it’s ideal for compliance-heavy environments.

The Quantity Surveying & Building Surveying Mini Bundle is the career starter—or career accelerator—for job seekers ready to compete in construction, compliance, legal administration, and public sector roles. With a focus on Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law, this bundle was built to open doors. Whether you’re applying for consultancy firms, estate services, construction management, compliance auditing, or procurement roles—this collection makes your CV irresistible. It shows employers you’ve prepared for the realities of real-world roles, including Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law. Description Jobs today demand hybrid skills. That’s exactly what you gain with the Quantity Surveying & Building Surveying Mini Bundle. Not only are you tackling the cost analysis side of Quantity Surveying, you're also becoming fluent in the safety regulations governed by Riddor, the process clarity needed for Purchasing and Procurement, the digital responsibility required by GDPR, and the operational awareness demanded in Business Law. Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law—these are five of the most sought-after keywords in job listings across construction, real estate, finance, and local government. And now, they’re all on your resume. Firms don’t just want technical talent—they want team members who understand legal frameworks like Business Law, data handling compliance under GDPR, and efficient sourcing with Purchasing and Procurement. Add to that Riddor knowledge and Quantity Surveying fluency, and you’ve got a five-star combination. If you wait, someone else will grab that position in compliance, auditing, or surveying—armed with just the sort of skills you could showcase right now with Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law. FAQ Q: Why this bundle? A: Because Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law are high-impact skills across construction, property, logistics, and administration. The demand is high. The competition is real. Q: Will this help me stand out? A: Yes. Hiring managers search for applicants with exposure to Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law. If those words are missing from your application, you’re invisible. Q: Can I use this if I’m pivoting careers? A: Definitely. Whether you’re moving into surveying, legal support, or compliance-heavy roles, Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law help you make the leap. Q: How soon should I enroll? A: The sooner you can show proficiency in Quantity Surveying, Riddor, Purchasing and Procurement, GDPR, and Business Law, the sooner you can apply—and win—better jobs. Don’t delay.

The Dermatology and Cosmetic Skin Care Mini Bundle is your ultimate toolkit for breaking into the booming beauty, healthcare, and cosmetic services industries. Packed with career-defining skills in dermatology, data entry, beauty, time management, and GDPR, this bundle was engineered with one goal in mind: to make you more hireable, faster. With opportunities expanding in clinics, spas, remote services, and more—this is your moment to shine. Description It’s a competitive world in cosmetic skincare—but the right skill set changes everything. With the Dermatology and Cosmetic Skin Care Mini Bundle, you’ll walk into interviews with the exact strengths employers are scanning for: dermatology, data entry, beauty, time management, and GDPR knowledge. Dermatology is the cornerstone of any skincare-related role, from in-clinic treatments to retail consultations. A strong understanding of dermatology makes you a go-to resource and a trusted candidate. Employers love that. Paired with data entry accuracy—essential for appointment systems, inventory tracking, and client documentation—you become instantly more valuable to clinics and salons alike. In the booming beauty sector, success is all about balancing precision and creativity. That’s why beauty experience combined with time management skills is such a powerful combo. Whether managing appointments or juggling client expectations, great time management turns a good beauty practitioner into a great one. And don’t forget compliance: GDPR isn’t just a buzzword—it’s a legal requirement. Businesses that handle client data, especially in beauty and wellness sectors, must hire staff who understand GDPR. By adding GDPR familiarity to your portfolio, you demonstrate responsibility and professionalism—key traits employers look for. From luxury salons and aesthetic clinics to data-driven beauty platforms, this bundle gives you the high-demand edge across all fronts: dermatology, data entry, beauty, time management, and GDPR. FAQ Q: Who is this bundle best for? Anyone serious about working in dermatology, data entry, beauty, or client-focused roles that demand time management and GDPR compliance. Q: Will I become more employable after completing it? Without question. Roles in skincare, aesthetic support, beauty consultancy, and admin-heavy positions value dermatology, data entry, beauty, time management, and GDPR awareness highly. Q: What kind of jobs could I go into? This bundle supports careers in skincare clinics, digital beauty services, cosmetic sales, GDPR-compliant roles, and even freelance beauty work. Q: Why enroll now? Demand for professionals trained in dermatology, data entry, beauty, time management, and GDPR is surging. Those without the right mix of skills risk being left behind.

With the HMRC estimating that around £40 billion is laundered every year in the UK, businesses must be prepared to protect themselves from this sort of crime. The AML and Criminal Intelligence Analysis Course teaches you how businesses can prevent money laundering. Money laundering not only has a negative effect on businesses, but also the economy as a whole, and that's why it's vital to know how to spot it and prevent it from taking place. Having these skills will allow you to impress potential employers and stand out as an expert in your field. What You Will Learn From the AML and Criminal Intelligence Analysis Course: Understand the core concepts of money laundering, including turning 'bad' money into 'legitimate' money, how money is laundered, and the three stages of money laundering. Study the Proceeds of Crime Act 2002. Learn about the developments involved in anti-money laundering regulations. Discover the core responsibilities of a Money Laundering Reporting Officer. Look at the risk-based approach and how to conduct a client risk assessment. Get to know how to spot suspicious conduct and transactions. Explore customer due diligence. Gain an understanding of criminal psychology. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £79.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

Leadership & Management: Leadership & Management Online Successful leadership begins with the power of storytelling and understanding how to connect with your audience. Having great leadership and communication abilities is essential for developing long-term commercial partnerships that drive your professional success. Our Leadership & Management: Leadership & Management course Bundle provides participants with the skills and strategies they need to reflect on and build their own management style. This Leadership & Management: Leadership & Management course training may teach you the abilities you need to lead successfully, including the often-difficult talents required to convince and influence others — even those over whom you have little direct responsibility. Leadership & management: Leadership & Management training broadens thinking abilities, allowing leaders to think in new and creative ways. Courses you will get: Course 01: Leadership & Management Course 02: Level 7 Project Management Special Offers of this Leadership & Management: Leadership & Management Course: This Leadership & Management: Leadership & Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership & Management: Leadership & Management Course Instant access to this Leadership & Management: Leadership & Management Course 24/7 Support Available to this Leadership & Management: Leadership & Management Course [ Note: Free PDF certificate as soon as completing Leadership & Management: Leadership & Management course] Leadership & Management: Leadership & Management Online This Level 7 Leadership & Management Consists of 10 Modules. Course Curriculum Level 7 Diploma in Leadership & Management: Leadership & Management Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Who is this course for? Leadership & Management: Leadership & Management Online This Leadership & Management: Leadership & Management bundle package is suitable for anybody who enjoys learning new skills. Requirements Leadership & Management: Leadership & Management Online To enrol in this Leadership & Management: Leadership & Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Leadership & Management: Leadership & Management Course. Be energetic and self-motivated to complete our Leadership & Management: Leadership & Management Course. Basic computer Skill is required to complete our Leadership & Management: Leadership & Management Course. If you want to enrol in our Leadership & Management: Leadership & Management Course, you must be at least 15 years old. Career path Leadership & Management: Leadership & Management Online After completing this Leadership & Management: Leadership & Management bundle Course, you will begin your career or the next phase of your career in this field

Start your Journey to Becoming a Successful Project Manager, without waiting for other People to See your Potential

Overview of ISO 9001: Quality Management System In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, the UK thrives on ISO 9001: Quality Management Systems, ensuring business processes meet global standards. Embracing this ISO 9001: Quality Management Systems course unlocks opportunities in a dynamic environment that values quality. The demand for ISO 9001 expertise is robust and ever-growing, from major corporate giants to rising start-ups. Dive into this immersive ISO 9001: Quality Management Systems course and become a beacon of excellence in the realm of quality management. Unlock the potential of businesses and elevate your career trajectory. Get a quick look at the course content: This ISO 9001: Quality Management System Course will help you to learn: Understand ISO 9001's structure and key definitions. Identify roles and responsibilities in quality management. Recognise quality management principles and their applications. Analyse major alterations and updates to the ISO 9001. Evaluate organisational performance through set objectives. Use tools for efficient quality management system application. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ISO 9001: Quality Management System. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ISO 9001: Quality Management System course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals aiming to delve into the world of quality management using ISO 9001: Quality Management Systems. Whether you're a budding manager keen to streamline processes, a business owner wanting to understand and implement quality standards, or a consultant looking to advise organisations, this ISO 9001: Quality Management Systems course offers comprehensive insights. Delving into pivotal definitions, major changes, and quality objectives, attendees will leave equipped with the knowledge to assess and bolster organisational performance. Moreover, this ISO 9001: Quality Management Systems course curriculum serves those interested in setting up or refining quality management systems in alignment with ISO standards. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ISO 9001: Quality Management System course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Quality Assurance Manager - £35K to £50K/year. ISO 9001 Auditor - £30K to £45K/year. Quality Systems Coordinator - £28K to £42K/year. Quality Improvement Specialist - £32K to £48K/year. Compliance Officer (Quality) - £27K to £40K/year. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. Will I receive certificate after completing the course? Yes, you will receive a free Digital Certificate after completing the course. If you want, you can order the Digital Transcript, Hardcopy Certificate & Transcript as well, for which you need to pay an additional fee. The fees of Digital Transcript, Hard Copy Certificate & Transcript are given in the certificate ordering page: Ordering page link: https://www.iomh.co.uk/certificate/ Q. Can I gift a course, and if so, how can I do that? Yes, you can gift a course to anyone you wish. After you find the course that you want to gift, please click on the GIFT THIS COURSE option and enter your email and the student's email address. After that, enter the learner's full name. Once you are done with these, click on the Send as Gift option, and you will be directed to the Cart page. You can now make the payment from the Checkout option. The learner will receive the course access details within 24 hours if the payment is successful. Q. Can I do the courses using mobile phone? Our courses are conducted online and you can access them using any internet connected smart device. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. I wanted to ask what is the age limit to do the courses. The age limit to enrol on our courses is 16 years. However, learners below 16 years can enrol in the course with parental consent. Q. What happens if I fail the exam, can I retake? If you fail in the exam then you can retake the exam for a maximum of 3 times. Q. What is the duration of the course please? The course can be accessed for 1 year. The specific course duration varies from course to course. You can find the course duration on the course page. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. Can I revisit my course even after completing it? Yes, you can revisit your course even after completing the course as long as you have access to the course. Q. Where can I use the certificate I will receive after completing my course? You can use the certificate in applying for a job in the relevant sector. Q. I have received the course login details but the video does not play. It says the course access details will be sent. Yes, it should have been sent. Please check your Spam/Junk folders. For further inquiries please contact our Customer Support team. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Q. I haven't received my course yet? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. Can I make the payment over the phone? Yes, you can make the payment over the phone. Our Customer Support team is always available to assist you.  Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - ISO 9001: Quality Management System 00:00:00