23347 Courses in Cardiff delivered On Demand

Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Our Business Management - Level 2 course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management - Level 2 course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management - Level 2 course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management - Level 2 course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management - Level 2 Bundle Course Course 01: Level 7 Life Coaching Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 7 Diploma in Operations Management Course 05: Level 4 Time Management Course Course 06: Level 5 Negotiation Skills Course Course 07: Level 7 Diploma in Facilities Management Course ***Other Benefits of this Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management - Level 2 course] ***Business Management - Level 2*** Detailed course curriculum of Business Management - Level 2 Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Business Management - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management - Level 2 The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements *Business Management - Level 2 There are no specific requirements for this Level 2 Certificate in Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

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Any business and product's success depends on the demand and need of the stakeholders. Learn how the stakeholders affect the future and success of a business from this Stakeholder Management course and be able to manage stakeholders. Our Stakeholder Management course is the most effective way to obtain a thorough understanding of this subject. This stakeholder management course will familiarise you with various techniques to understand and communicate with stakeholders effectively. This comprehensive Stakeholder Management course is developed by Industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. After completing the Stakeholder Management Course, you will build up accurate knowledge and skills with proper confidence. This course will enrich you and brighten up your career in the relevant job market. Get a certificate fast and boost your career as a product manager or other relevant job sectors with our Stakeholder Management course prepared by qualified professionals. You will receive an e-certificate immediately after completing the Stakeholder Management course, which will help you find work in the sector and will boost your CV. Enrol in this Stakeholder Management from Course Gate if you want to learn more about this skill and become competent in this area. Learning Objectives Understand the roles and responsibilities of the stakeholders Learn about the effect of stakeholders on the product marketing and designing Be able to understand what the stakeholders want Learn how to promote your product among the stakeholders Grasp various customer management techniques Understand how to deal with complaints Who is this Course for? This Stakeholder Management course is ideal for aspiring managers who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Stakeholder Management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. A good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Stakeholder Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Business Owners Marketing Professionals Stakeholders Managers Product Designers Course Curriculum Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:16:00 Module 02: Stakeholder Theories Stakeholder Theories 00:18:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:17:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:16:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:14:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:27:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:16:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: This Diploma in Retail Management course is designed to provide you with the latest retail management techniques, trends, and skills from operations. Retail management is a type of management that promotes greater sales and customer satisfaction by gaining a better understanding of the consumers of goods. It deals with overseeing the distribution and selling of products directly to consumers, in specific vending points such as shops, chain stores, markets and malls. A retail manager is in charge of everyday operations within a retail store or department. The course teaches you the techniques how a retail manager manages everything including merchandising promotion, organising employees, managing customer services, supervise inventories, etc. instead of these, a retail manager needs to understand client profiles and their needs to adjust product supply and to anticipate demand to increase profits. In the course, you will learn all these things. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Retail Management Course for? Diploma in Retail Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Retail Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Diploma in Retail Management Introduction to Retail Management 00:30:00 Handling Merchandise in Retail Management 00:30:00 Structure of Your Business 01:00:00 The Sales Process and Checkout 00:30:00 POS (Point of Sale) Retail System 00:15:00 Importance of Consumer Behaviour 00:30:00 Importance of Communication in Retail Industry 00:15:00 Effective Inventory Management 01:00:00 Choosing a Retail Store Location 00:30:00 Retail Psychology 00:30:00 Manage Your Suppliers 00:30:00 Negotiate The Right Deal With Suppliers 00:30:00 Develop Store Security Procedures 00:15:00 Management Skills For Leading Your Team 00:15:00 Retail Marketing 00:15:00 Role of Coupons in Retail Marketing 00:15:00 Retail Brand Management 00:15:00 Health And Safety Obligations For Retailers 00:15:00 Consumer Rights Act 00:30:00 Mock Exam Mock Exam- Diploma in Retail Management 00:20:00 Final Exam Final Exam- Diploma in Retail Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on Line Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Line Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Line Management. It is available to all students, of all academic backgrounds. Requirements Our Line Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:48:00 total length •Introduction to Line Management: 00:15:00 •Coaching and Mentoring: 00:26:00 •Supervising, Motivating and Counselling: 00:16:00 •Talent Management: 00:20:00 •Effective Communication Skills: 00:15:00 •Performance Appraisal Management: 00:15:00 •Stress Management: 00:22:00 •Prioritising and Time Management: 00:40:00 •Employee Relations: 00:18:00 •Handling Conflict: 00:15:00 •Employment Law for Line Managers: 00:26:00 •Assignment - Line Management: 00:00:00

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Course Description Get instant knowledge from this bite-sized Retail Management Diploma Part - 4 course. This course is very short and you can complete it within a very short time. In this Retail Management Diploma Part - 4 course you will get fundamental ideas of retail management, the key strategy of management skills for leading your team, the consumer rights act and so on. Enrol in this course today and start your instant first step towards management skills for leading your team. Learn faster for instant implementation. Learning Outcome Familiarise with management skills for leading your team Understand consumer rights act Deepen your understanding of health & safety for retail stores Strengthen retail brand management Know how to sell in multiple channels How Much Do Retail Managers Earn? Senior - £52,000 (Apprx.) Average - £34,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Retail Management Diploma Part - 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Diploma Part - 4 Module 01: Management Skills for Leading Your Team 00:17:00 Module 02: Selling in Multiple Channels 00:21:00 Module 03: Retail Brand Management 00:16:00 Module 04: Health & Safety for Retail Stores 00:21:00 Module 05: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Diploma Part - 4 00:00:00

***24 Hour Limited Time Flash Sale*** Level 7 Diploma in Human Resource Management & Recruitment Resourcing Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 7 Diploma in Human Resource Management & Recruitment Resourcing Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 7 Diploma in Human Resource Management & Recruitment Resourcing bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 7 Diploma in Human Resource Management & Recruitment Resourcing Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 7 Diploma in Human Resource Management & Recruitment Resourcing Career Bundle: Course 01: Level 7 Diploma in Human Resource Management Course 02: Recruitment Resourcing Course 03: HR Assistant Course 04: Complete Guide to HR systems Course 05: HR Audit Advanced Certificate Course 06: HR Training: Civility Course 07: HR Training: Handling Violence in Workplace Course 08: HR and Payroll Masterclass Course 09: Strategies & Skills for Recruitment Course 10: Recruitment and Virtual Interview Course 11: Recruitment Business Course 12: Principles of Motivational Interviewing Course 13: Diploma in Employee Management Course 14: Diploma In UK Employment Law Course 15: Key Performance Indicators Professional Course 16: Office Administration & Skills Diploma Course 17: Team Building & Management Diploma Course 18: Diploma in Meeting Management Course 19: Negotiation Skills Certificate Course 20: Workplace Productivity Course Course 21: Diploma in Performance Management Course 22: Workplace Communication Management Course 23: Workplace Performance Management Course 24: Cross-Cultural Awareness Training Course 25: Corporate Risk And Crisis Management With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Level 7 Diploma in Human Resource Management & Recruitment Resourcing today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Level 7 Diploma in Human Resource Management & Recruitment Resourcing course materials Get instant access to this Level 7 Diploma in Human Resource Management & Recruitment Resourcing course Learn Level 7 Diploma in Human Resource Management & Recruitment Resourcing from anywhere in the world 24/7 tutor support with the Level 7 Diploma in Human Resource Management & Recruitment Resourcing course. Start your learning journey straightaway with our Level 7 Diploma in Human Resource Management & Recruitment Resourcing Training! Level 7 Diploma in Human Resource Management & Recruitment Resourcing premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 7 Diploma in Human Resource Management & Recruitment Resourcing is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 7 Diploma in Human Resource Management & Recruitment Resourcing course. After passing the Level 7 Diploma in Human Resource Management & Recruitment Resourcing exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 7 Diploma in Human Resource Management & Recruitment Resourcing course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Level 7 Diploma in Human Resource Management & Recruitment Resourcing skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Level 7 Diploma in Human Resource Management & Recruitment Resourcing doesn't require prior experience and is suitable for diverse learners. Career path This Level 7 Diploma in Human Resource Management & Recruitment Resourcing bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

This fast track Diploma in Occupational Health and Safety Management - Level 6 (Accredited by Qualifi, UK) is a qualification for aspiring health and safety professionals. It is aimed at learners who are responsible for developing and applying health and safety procedures day-to-day in an organisation. They are likely to be managers looking to improve their knowledge and skills. This fast track Level 6 Diploma in Occupational Health and Safety Management is designed to provide learners with the expertise required to undertake a career as a health and safety practitioner and it also provides a sound basis for progression to postgraduate study. Program Overview: Diploma in Occupational Health and Safety Management - Level 6 (fast track) Key Highlights of fast track Diploma in Occupational Health and Safety Management - Level 6 qualification are: Program Duration: 3 Months (Regular Mode Available) Program Credits: 45 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. Alumni Status No Cost EMI Option Rationale for this fast track Level 6 Diploma in Occupational Health and Safety Management qualification The rationale of the programme is to provide a career path for learners who wish to develop their practice capabilities within the health and safety sector. The expected outcome of the Diploma, which is the achievement of a recognised UK qualification, is for learners to develop the skills required by organisations and the industry globally.This qualification will: prepare learners for employment; and support a range of roles in the workplace. This qualification is suitable for part-time learners in the workplace but is equally appropriate for full-time learners who can also participate in formal work placements or part-time employment. Learners can progress into or within employment in the health and safety sector. Career ProgressionLearners completing this fast track Level 6 Diploma in Occupational Health and Safety management can progress to: Level 7 Diploma, or Directly into employment in an associated profession, or An appropriate membership level with IOSH and/or IIRSM at Graduate/Full Member grade respectively. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing. Requirements The rationale of the programme is to provide a career path for learners who wish to develop their practice capabilities within the health and safety sector. The expected outcome of the Diploma, which is the achievement of a recognised UK qualification, is for learners to develop the skills required by organisations and the industry globally. Career path Learners completing this fast track Level 6 Diploma in Occupational Health and Safety management can progress to: Level 7 Diploma, or Directly into employment in an associated profession