74 Courses in Cardiff delivered Live Online

This course starts with the basics then moves seamlessly to an intermediate level. It includes a comprehensive yet balanced look at the four main components that make up Power BI Desktop: Report view, Data view, Model view, and the Power Query Editor. It also demonstrates how to use the online Power BI service. It looks at authoring tools that enables you to connect to and transform data from a variety of sources, allowing you to produce dynamic reports using a library of visualisations. Once you have those reports, the course looks at the seamless process of sharing those with your colleagues by publishing to the online Power BI service. The aim of this course is to provide a strong understanding of the Power BI analysis process, by working with real-world examples that will equip you with the necessary skills to start applying your knowledge straight away. 1 Getting started The Power BI process Launching Power BI Desktop The four views of Power BI Dashboard visuals 2 Connecting to files Connect to data sources Connect to an Excel file Connect to a CSV file Connect to a database Import vs. DirectQuery Connect to a web source Create a data table 3 Transforming data The process of cleaning data Column data types Remove rows with filters Add a custom column Append data to a table Fix error issues Basic maths operations 4 Build a data model Table relationships Manage table relationships 5 Merge queries Table join kinds Merging tables 6 Create report visualisations Creating map visuals Formatting maps Creating chart visuals Formatting chart Tables, matrixes, and cards Control formatting with themes Filter reports with slicers Reports for mobile devices Custom online visuals Export report data to Excel 7 The power query editor Fill data up and down Split columns by delimiter Add conditional columns Merging columns 8 The M formula Creating M functions Create an IF function Create a query group 9 Pivot and unpivot tables Pivot tables in the query editor Pivot and append tables Pivot but don't summarise Unpivot tables Append mismatched headers 10 Data modelling revisited Data model relationships Mark a calendar as a date table 11 Introduction to calculated columns New columns vs. measures Creating a new column calculation The SWITCH function 12 Introduction to DAX measures Common measure categories The SUM measure Adding measures to visuals COUNTROWS and DISINCTCOUNT functions DAX rules 13 The CALCULATE measure The syntax of CALCULATE Things of note about CALCULATE 14 The SUMX measure The SUMX measure X iterator functions Anatomy of SUMX 15 Introduction to time intelligence Importance of a calendar table A special lookup table The TOTALYTD measure Change year end in TOTALYTD 16 Hierarchy, groups and formatting Create a hierarchy to drill data Compare data in groups Add conditional formatting 17 Share reports on the web Publish to the BI online service Get quick insights Upload reports from BI service Exporting report data What is Q&A? Sharing your reports 18 Apply your learning Post training recap lesson

Duration 5 Days 30 CPD hours This course is intended for This course is primarily intended for existing IT professionals who have some AD DS knowledge and experience and who aim to develop knowledge about identity and access technologies in Windows Server 2016. The secondary audience for this course includes IT professionals who are looking to consolidate their knowledge about AD DS and related technologies, in addition to IT professionals who want to prepare for the 70-742 exam. Overview After completing this course, students will be able to: Install and configure domain controllers. Manage objects in AD DS by using graphical tools and Windows PowerShell. Implement AD DS in complex environments. Implement AD DS sites, and configure and manage replication. Implement and manage Group Policy Objects (GPOs). Manage user settings by using GPOs. Secure AD DS and user accounts. Implement and manage a certificate authority (CA) hierarchy with AD CS. Deploy and manage certificates. Implement and administer AD FS. Implement and administer Active Directory Rights Management Services (AD RMS). Implement synchronization between AD DS and Azure AD. Monitor, troubleshoot, and establish business continuity for AD DS services. This course teaches IT Pros how to deploy and configure Active Directory Domain Services in a distributed environment, how to implement Group Policy, how to perform backup & restore, & how to troubleshoot Active Directory?related issues. Installing & Configuring DCs Overview of AD DS Overview of AD DS DCs Deploying DCs Lab: Deploying and administering AD DS Managing Objects in AD DS Managing user accounts Managing groups in AD DS Managing computer accounts Using Windows PowerShell for AD DS administration Implementing and managing organizational units Lab: Deploying and administering AD DS Lab: Administering AD DS Advanced AD DS Infrastructure Management Overview of advanced AD DS deployments Deploying a distributed AD DS environment Configuring AD DS trusts Lab: Domain and trust management in AD DS Implementing & Administering AD DS Sites & Replication Overview of AD DS replication Configuring AD DS sites Configuring and monitoring AD DS replication Lab: Managing and implementing AD DS sites and replication Implementing Group Policy Introducing Group Policy Implementing and administering GPOs Group Policy scope and Group Policy processing Troubleshooting the application of GPOs Lab: Implementing a Group Policy infrastructure Lab: Troubleshooting a Group Policy Infrastructure Managing User Settings with GPOs Implementing administrative templates Configuring Folder Redirection and scripts Configuring Group Policy preferences Lab: Managing user settings with GPOs Securing AD DS Securing domain controllers Implementing account security Audit authentication Configuring managed service accounts (MSAs) Lab: Securing AD DS Deploying & Managing AD CS Deploying CAs Administering CAs Troubleshooting and maintaining CAs Lab: Deploying and configuring a two-tier CA hierarchy Deploying & Managing Certificates Deploying and managing certificate templates Managing certificate deployment, revocation, and recovery Using certificates in a business environment Implementing and managing smart cards Lab: Deploying certificates Implementing & Administering AD FS Overview of AD FS AD FS requirements and planning Deploying and configuring AD FS Overview of Web Application Proxy Lab: Implementing AD FS Implementing & Administering AD RMS Overview of AD RMS Deploying and managing an AD RMS infrastructure Configuring AD RMS content protection Lab: Implementing an AD RMS infrastructure Implementing AD DS Synchronization with Azure AD Planning and preparing for directory synchronization Implementing directory synchronization by using Azure AD Connect Managing identities with directory synchronization Lab: Configuring directory synchronization Monitoring, Managing, & Recovering AD DS Monitoring AD DS Managing the AD DS database Recovering AD DS objects Lab: Recovering objects in AD DS

Duration 5 Days 30 CPD hours This course is intended for This course is primarily intended for existing IT professionals who have some AD DS knowledge and experience and who aim to develop knowledge about identity and access technologies in Windows Server 2016. The secondary audience for this course includes IT professionals who are looking to consolidate their knowledge about AD DS and related technologies, in addition to IT professionals who want to prepare for the 70-742 exam. Overview After completing this course, students will be able to:Install and configure domain controllers.Manage objects in AD DS by using graphical tools and Windows PowerShell.Implement AD DS in complex environments.Implement AD DS sites, and configure and manage replication.Implement and manage Group Policy Objects (GPOs).Manage user settings by using GPOs.Secure AD DS and user accounts.Implement and manage a certificate authority (CA) hierarchy with AD CS.Deploy and manage certificates.Implement and administer AD FS.Implement and administer Active Directory Rights Management Services (AD RMS).Implement synchronization between AD DS and Azure AD.Monitor, troubleshoot, and establish business continuity for AD DS services. This course teaches IT Pros how to deploy and configure Active Directory Domain Services in a distributed environment, how to implement Group Policy, how to perform backup & restore, & how to troubleshoot Active Directory?related issues. Installing & Configuring DCs Overview of AD DS Overview of AD DS DCs Deploying DCs Lab: Deploying and administering AD DS Managing Objects in AD DS Managing user accounts Managing groups in AD DS Managing computer accounts Using Windows PowerShell for AD DS administration Implementing and managing organizational units Lab: Deploying and administering AD DS Lab: Administering AD DS Advanced AD DS Infrastructure Management Overview of advanced AD DS deployments Deploying a distributed AD DS environment Configuring AD DS trusts Lab: Domain and trust management in AD DS Implementing & Administering AD DS Sites & Replication Overview of AD DS replication Configuring AD DS sites Configuring and monitoring AD DS replication Lab: Managing and implementing AD DS sites and replication Implementing Group Policy Introducing Group Policy Implementing and administering GPOs Group Policy scope and Group Policy processing Troubleshooting the application of GPOs Lab: Implementing a Group Policy infrastructure Lab: Troubleshooting a Group Policy Infrastructure Managing User Settings with GPOs Implementing administrative templates Configuring Folder Redirection and scripts Configuring Group Policy preferences Lab: Managing user settings with GPOs Securing AD DS Securing domain controllers Implementing account security Audit authentication Configuring managed service accounts (MSAs) Lab: Securing AD DS Deploying & Managing AD CS Deploying CAs Administering CAs Troubleshooting and maintaining CAs Lab: Deploying and configuring a two-tier CA hierarchy Deploying & Managing Certificates Deploying and managing certificate templates Managing certificate deployment, revocation, and recovery Using certificates in a business environment Implementing and managing smart cards Lab: Deploying certificates Implementing & Administering AD FS Overview of AD FS AD FS requirements and planning Deploying and configuring AD FS Overview of Web Application Proxy Lab: Implementing AD FS Implementing & Administering AD RMS Overview of AD RMS Deploying and managing an AD RMS infrastructure Configuring AD RMS content protection Lab: Implementing an AD RMS infrastructure Implementing AD DS Synchronization with Azure AD Planning and preparing for directory synchronization Implementing directory synchronization by using Azure AD Connect Managing identities with directory synchronization Lab: Configuring directory synchronization Monitoring, Managing, & Recovering AD DS Monitoring AD DS Managing the AD DS database Recovering AD DS objects Lab: Recovering objects in AD DS

ITIL® 4 Foundation: Virtual In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

SoulCollage® is about deepening our contact and connection with our life force energy and the world around us. This offering is for new and experienced SoulCollagers alike. We will explore imagery through our somatic felt sensing, make and let it really move through us into language and collage that connects our curious minds, open hearts, and instinctual knowing. We'll take inspiration from our connection with nature, with our own square miles of belonging, and from poets who connect us with the moment in exciting ways. No expertise or experience needed in anything apart from in being you. Overseas friends: Collact a stash of old magazines and greetings cards in advance! Free download of images available to you to print off before the session, plus details on what else you will need. Add on a collaging pack if you book from the UK before August to make sure it is with you in time. SoulCollage® is about deepening our contact and connection with our life force energy and the world around us. This offering is for new and experienced SoulCollagers alike. We will explore imagery through our somatic felt sensing, make and let it really move through us into language and collage that connects our curious minds, open hearts, and instinctual knowing. We'll take inspiration from our connection with nature, with our own square miles of belonging, and from poets who connect us with the moment in exciting ways. No expertise or experience needed in anything apart from in being you. Overseas friends: Collact a stash of old magazines and greetings cards in advance! Free download of images available to you to print off before the session, plus details on what else you will need. Add on a collaging pack if you book from the UK before August to make sure it is with you in time.

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues

Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues Additional course details: Nexus Humans Managing and Troubleshooting PCs - Part 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing and Troubleshooting PCs - Part 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback

Duration 5 Days 30 CPD hours This course is intended for This course is targeted towards the information technology (IT) professional that has a minimum 1 year IT Security and Networking experience. This course would be ideal for Information System Owners, Security Officers, Ethical Hackers, Information Owners, Penetration Testers, System Owner and Managers as well as Cyber Security Engineers. Overview Upon completion, the Certified Professional Ethical Hacker candidate will be able to competently take the CPEH exam. The CPEH certification training enables students to understand the importance of vulnerability assessments and how to implement counter response along with preventative measures when it comes to a network hack. Security Fundamentals Overview The Growth of Environments and Security Our Motivation? The Goal: Protecting Information! CIA Triad in Detail Approach Security Holistically Security Definitions Definitions Relationships Method: Ping The TCP/IP Stack Which Services Use Which Ports? TCP 3-Way Handshake TCP Flags Malware Types of Malware Types of Malware Cont... Types of Viruses More Malware: Spyware Trojan Horses Back Doors DoS DDoS Packet Sniffers Passive Sniffing Active Sniffing Firewalls, IDS and IPS Firewall ? First Line of Defense IDS ? Second Line of Defense IPS ? Last Line of Defense? Firewalls Firewall Types: (1) Packet Filtering Firewall Types: (2) Proxy Firewalls Firewall Types ? Circuit-Level Proxy Firewall Type of Circuit- Level Proxy ? SOCKS Firewall Types ? Application-Layer Proxy Firewall Types: (3) Stateful Firewall Types: (4) Dynamic Packet-Filtering Firewall Types: (5) Kernel Proxies Firewall Placement Firewall Architecture Types ? Screened Host Multi- or Dual-Homed Screened Subnet Wi-Fi Network Types Wi-Fi Network Types Widely Deployed Standards Standards Comparison 802.11n - MIMO Overview of Database Server Review Access Controls Overview Role of Access Control Definitions More Definitions Categories of Access Controls Physical Controls Logical Controls ?Soft? Controls Security Roles Steps to Granting Access Access Criteria Physical Access Control Mechanisms Biometric System Types Synchronous Token Asynchronous Token Device Memory Cards Smart Card Cryptographic Keys Logical Access Controls OS Access Controls Linux Access Controls Accounts and Groups Password & Shadow File Formats Accounts and Groups Linux and UNIX Permissions Set UID Programs Trust Relationships Review Protocols Protocols Overview OSI ? Application Layer OSI ? Presentation Layer OSI ? Session Layer Transport Layer OSI ? Network Layer OSI ? Data Link OSI ? Physical Layer Protocols at Each OSI Model Layer TCP/IP Suite Port and Protocol Relationship Conceptual Use of Ports UDP versus TCP Protocols ? ARP Protocols ? ICMP Network Service ? DNS SSH Security Protocol SSH Protocols ? SNMP Protocols ? SMTP Packet Sniffers Example Packet Sniffers Review Cryptography Overview Introduction Encryption Cryptographic Definitions Encryption Algorithm Implementation Symmetric Encryption Symmetric Downfalls Symmetric Algorithms Crack Times Asymmetric Encryption Public Key Cryptography Advantages Asymmetric Algorithm Disadvantages Asymmetric Algorithm Examples Key Exchange Symmetric versus Asymmetric Using the Algorithm Types Together Instructor Demonstration Hashing Common Hash Algorithms Birthday Attack Example of a Birthday Attack Generic Hash Demo Instructor Demonstration Security Issues in Hashing Hash Collisions MD5 Collision Creates Rogue Certificate Authority Hybrid Encryption Digital Signatures SSL/TLS SSL Connection Setup SSL Hybrid Encryption SSH IPSec - Network Layer Protection IPSec IPSec Public Key Infrastructure Quantum Cryptography Attack Vectors Network Attacks More Attacks (Cryptanalysis) Review Why Vulnerability Assessments? Overview What is a Vulnerability Assessment? Vulnerability Assessment Benefits of a Vulnerability Assessment What are Vulnerabilities? Security Vulnerability Life Cycle Compliance and Project Scoping The Project Overview Statement Project Overview Statement Assessing Current Network Concerns Vulnerabilities in Networks More Concerns Network Vulnerability Assessment Methodology Network Vulnerability Assessment Methodology Phase I: Data Collection Phase II: Interviews, Information Reviews, and Hands-On Investigation Phase III: Analysis Analysis cont. Risk Management Why Is Risk Management Difficult? Risk Analysis Objectives Putting Together the Team and Components What Is the Value of an Asset? Examples of Some Vulnerabilities that Are Not Always Obvious Categorizing Risks Some Examples of Types of Losses Different Approaches to Analysis Who Uses What? Qualitative Analysis Steps Quantitative Analysis ALE Values Uses ALE Example ARO Values and Their Meaning ALE Calculation Can a Purely Quantitative Analysis Be Accomplished? Comparing Cost and Benefit Countermeasure Criteria Calculating Cost/Benefit Cost of a Countermeasure Can You Get Rid of All Risk? Management?s Response to Identified Risks Liability of Actions Policy Review (Top-Down) Methodology Definitions Policy Types Policies with Different Goals Industry Best Practice Standards Components that Support the Security Policy Policy Contents When Critiquing a Policy Technical (Bottom-Up) Methodology Review Vulnerability Tools of the Trade Vulnerability Scanners Nessus SAINT ? Sample Report Tool: Retina Qualys Guard http://www.qualys.com/products/overview/ Tool: LANguard Microsoft Baseline Analyzer MBSA Scan Report Dealing with Assessment Results Patch Management Options Review Output Analysis and Reports Overview Staying Abreast: Security Alerts Vulnerability Research Sites Nessus SAINT SAINT Reports GFI Languard GFI Reports MBSA MBSA Reports Review Reconnaissance, Enumeration & Scanning Reconnaissance Overview Step One in the Hacking ?Life-Cycle? What Information is Gathered by the Hacker? Passive vs. Active Reconnaissance Footprinting Defined Social Access Social Engineering Techniques Social Networking Sites People Search Engines Internet Archive: The WayBack Machine Footprinting Tools Overview Maltego GUI Johnny.Ihackstuff.com Google (cont.) Domain Name Registration WHOIS Output DNS Databases Using Nslookup Traceroute Operation Web Server Info Tool: Netcraft Introduction to Port Scanning Which Services use Which Ports? Port Scan Tips Port Scans Shou

Duration 5 Days 30 CPD hours This course is intended for IT professionals with five to eight years of experience in these roles: Data center engineers Network designers Network administrators Network engineers Systems engineers System administrator Consulting systems engineers Technical solutions architects Server administrators Network managers Cisco integrators or partners Overview After taking this course, you should be able to: Describe the Layer 2 and Layer 3 forwarding options and protocols used in a data center Describe the rack design options, traffic patterns, and data center switching layer access, aggregation, and core Describe the Cisco Overlay Transport Virtualization (OTV) technology that is used to interconnect data centers Describe Locator/ID separation protocol Design a solution that uses Virtual Extensible LAN (VXLAN) for traffic forwarding Describe hardware redundancy options; how to virtualize the network, compute, and storage functions; and virtual networking in the data center Describe solutions that use fabric extenders and compare Cisco Adapter Fabric Extender (FEX) with single root input/output virtualization (SR-IOV) Describe security threats and solutions in the data center Describe advanced data center security technologies and best practices Describe device management and orchestration in the data center Describe the storage options for compute function and different Redundant Array of Independent Disks (RAID) levels from a high-availability and performance perspective Describe Fibre Channel concepts, topologies, architecture, and industry terms Describe Fibre Channel over Ethernet (FCoE) Describe security options in the storage network Describe management and automation options for storage networking infrastructure Describe Cisco UCS servers and use cases for various Cisco UCS platforms Explain the connectivity options for fabric interconnects for southbound and northbound connections Describe the hyperconverged solution and integrated systems Describe the systemwide parameters for setting up a Cisco UCS domain Describe role-based access control (RBAC) and integration with directory servers to control access rights on Cisco UCS Manager Describe the pools that may be used in service profiles or service profile templates on Cisco UCS Manager Describe the different policies in the service profile Describe the Ethernet and Fibre Channel interface policies and additional network technologies Describe the advantages of templates and the difference between initial and updated templates Describe data center automation tools The Designing Cisco Data Center Infrastructure (DCID) v7.0 course helps you master design and deployment options focused on Cisco© data center solutions and technologies across network, compute, virtualization, storage area networks, automation, and security. You will learn design practices for the Cisco Unified Computing System? (Cisco UCS©) solution based on Cisco UCS B-Series and C-Series servers, Cisco UCS Manager, and Cisco Unified Fabric. You will also gain design experience with network management technologies including Cisco UCS Manager, Cisco Data Center Network Manager (DCNM), and Cisco UCS Director. This course helps you prepare to take the exam, Designing Cisco Data Center Infrastructure (300-610 DCID) Describing High Availability on Layer 2 Overview of Layer 2 High-Availability Mechanisms Virtual Port Channels Cisco Fabric Path Virtual Port Channel+ Designing Layer 3 Connectivity First Hop Redundancy Protocols Improve Routing Protocol Performance and Security Enhance Layer 3 Scalability and Robustness Designing Data Center Topologies Data Center Traffic Flows Cabling Challenges Access Layer Aggregation Layer Core Layer Spine-and-Leaf Topology Redundancy Options Designing Data Center Interconnects with Cisco OTV Cisco OTV Overview Cisco OTV Control and Data Planes Failure Isolation Cisco OTV Features Optimize Cisco OTV Evaluate Cisco OTV Describing Locator/ID Separation Protocol Locator/ID Separation Protocol Location Identifier Separation Protocol (LISP) Virtual Machine (VM) Mobility LISP Extended Subnet Mode (ESM) Multihop Mobility LISP VPN Virtualization Describing VXLAN Overlay Networks Describe VXLAN Benefits over VLAN Layer 2 and Layer 3 VXLAN Overlay Multiprotocol Border Gateway Protocol (MP-BGP) Ethernet VPN (EVPN) Control Plane Overview VXLAN Data Plane Describing Hardware and Device Virtualization Hardware-Based High Availability Device Virtualization Cisco UCS Hardware Virtualization Server Virtualization SAN Virtualization N-Port ID Virtualization Describing Cisco FEX Options Cisco Adapter FEX Access Layer with Cisco FEX Cisco FEX Topologies Virtualization-Aware Networking Single Root I/O Virtualization Cisco FEX Evaluation Describing Basic Data Center Security Threat Mitigation Attack and Countermeasure Examples Secure the Management Plane Protect the Control Plane RBAC and Authentication, Authorization, and Accounting (AAA) Describing Advanced Data Center Security Cisco TrustSec in Cisco Secure Enclaves Architecture Cisco TrustSec Operation Firewalling Positioning the Firewall Within Data Center Networks Cisco Firepower© Portfolio Firewall Virtualization Design for Threat Mitigation Describing Management and Orchestration Network and License Management Cisco UCS Manager Cisco UCS Director Cisco Intersight Cisco DCNM Overview Describing Storage and RAID Options Position DAS in Storage Technologies Network-Attached Storage Fibre Channel, FCoE, and Internet Small Computer System Interface (iSCSI) Evaluate Storage Technologies Describing Fibre Channel Concepts Fibre Channel Connections, Layers, and Addresses Fibre Channel Communication Virtualization in Fibre Channel SAN Describing Fibre Channel Topologies SAN Parameterization SAN Design Options Choosing a Fibre Channel Design Solution Describing FCoE FCoE Protocol Characteristics FCoE Communication Data Center Bridging FCoE Initialization Protocol FCoE Design Options Describing Storage Security Common SAN Security Features Zones SAN Security Enhancements Cryptography in SAN Describing SAN Management and Orchestration Cisco DCNM for SAN Cisco DCNM Analytics and Streaming Telemetry Cisco UCS Director in the SAN Cisco UCS Director Workflows Describing Cisco UCS Servers and Use Cases Cisco UCS C-Series Servers Fabric Interconnects and Blade Chassis Cisco UCS B-Series Server Adapter Cards Stateless Computing Cisco UCS Mini Describing Fabric Interconnect Connectivity Use of Fabric Interconnect Interfaces VLANs and VSANs in a Cisco UCS Domain Southbound Connections Northbound Connections Disjoint Layer 2 Networks Fabric Interconnect High Availability and Redundancy Describing Hyperconverged and Integrated Systems Hyperconverged and Integrated Systems Overview Cisco HyperFlex? Solution Cisco HyperFlex Scalability and Robustness Cisco HyperFlex Clusters Cluster Capacity and Multiple Clusters on One Cisco UCS Domain External Storage and Graphical Processing Units on Cisco HyperFlex Cisco HyperFlex Positioning Describing Cisco UCS Manager Systemwide Parameters Cisco UCS Setup and Management Cisco UCS Traffic Management Describing Cisco UCS RBAC Roles and Privileges Organizations in Cisco UCS Manager Locales and Effective Rights Authentication, Authorization, and Accounting Two-Factor Authentication Describing Pools for Service Profiles Global and Local Pools Universally Unique Identifier (UUID) Suffix and Media Access Control (MAC) Address Pools World Wide Name (WWN) Pools Server and iSCSI Initiator IP Pools Describing Policies for Service Profiles Global vs. Local Policies Storage and Basic Input/Output System (BIOS) Policies Boot and Scrub Policies Intelligent Platform Management Interface (IPMI) and Maintenance Policies Describing Network-Specific Adapters and Policies LAN Connectivity Controls SAN Connectivity Controls Virtual Access Layer Connectivity Enhancements Describing Templates in Cisco UCS Manager Cisco UCS Templates Service Profile Templates Network Templates Designing Data Center Automation Model-Driven Programmability Cisco NX-API Overview Programmability Using Python Cisco Ansible Module Use the Puppet Agent Additional course details: Nexus Humans Cisco Designing Cisco Data Center Infrastructure v7.0 (DCID) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Designing Cisco Data Center Infrastructure v7.0 (DCID) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.