342 Courses in Cardiff delivered Live Online

PMI Agile Certified Practitioner (PMI-ACP)® Exam Preparation Course Course Overview The PMI Agile Certified Practitioner (PMI-ACP)® Exam Preparation Course is designed to provide learners with the essential knowledge and tools to successfully prepare for the PMI-ACP® exam. This course focuses on the core concepts of agile methodologies, including Scrum, Kanban, Lean, and XP. Learners will engage with real-world scenarios and case studies to deepen their understanding of agile practices and principles. By completing this course, learners will develop the competencies required to become agile practitioners, improve project delivery, and excel in the PMI-ACP® certification exam. Course Description This course is specifically tailored to help learners grasp agile project management principles and pass the PMI-ACP® exam. It covers a wide range of topics, including agile frameworks, value-driven delivery, stakeholder engagement, adaptive planning, and continuous improvement. Learners will explore various agile approaches, methodologies, and tools, with a strong focus on team collaboration and delivering high-quality results. The course includes interactive lessons, quizzes, and self-assessment opportunities, ensuring a thorough understanding of the subject. Upon completion, learners will gain the confidence and expertise necessary to apply agile practices and pass the PMI-ACP® exam, enhancing their professional credentials in the field of agile project management. PMI Agile Certified Practitioner (PMI-ACP)® Exam Preparation Course Curriculum Module 01: Module 02: Module 03: Module 04: Module 05: Module 06: Module 07: Module 08: Module 09: (See full curriculum) Who is this course for? Individuals seeking to pass the PMI-ACP® exam and gain certification. Professionals aiming to advance their career in agile project management. Beginners with an interest in learning agile practices and methodologies. Project managers and team leaders seeking to enhance their agile knowledge. Career Path Agile Project Manager Scrum Master Agile Coach Project Management Consultant Agile Team Leader PMI-ACP® Certified Practitioner

Hospitality - Concierge Course Overview: This comprehensive course on Concierge Services equips learners with the essential skills and knowledge required to excel in the hospitality industry. Covering a range of concierge services, from customer care to handling emergency situations, it offers valuable insights into the role of a concierge within various service sectors. Learners will gain a thorough understanding of the necessary skills and principles to provide high-quality service, helping them build a solid foundation for a career in hospitality. By the end of the course, learners will have developed the competencies needed to operate efficiently and professionally within the dynamic environment of hotel and hospitality services. Course Description: The "Hospitality - Concierge" course provides a thorough exploration of the concierge service industry. It covers essential topics, including the various types of services offered by concierges, the required skills for success, and key principles for running a concierge service business. Learners will gain a deep understanding of customer service and the etiquettes required in a professional concierge environment. The course also prepares learners for managing emergency situations in the hospitality industry, ensuring they are well-equipped to handle any challenges that may arise. By completing this course, learners will be prepared for roles in customer service, hotel management, and other areas within hospitality, ensuring a high standard of service in their future careers. Hospitality - Concierge Curriculum: Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality. Professionals aiming to develop customer service and management skills. Beginners with an interest in concierge services or hotel management. Anyone looking to enhance their understanding of the hospitality sector. Career Path: Hotel Concierge Hospitality Customer Service Representative Front Desk Supervisor Concierge Manager Event Coordinator Travel and Tourism Industry Professional

Marketing Secrets for High Sales Course Overview "Marketing Secrets for High Sales" is a dynamic course designed to equip learners with advanced strategies for driving sales success. Throughout the course, participants will explore cutting-edge marketing techniques, tools, and insights that have proven effective in boosting sales across various industries. By the end of the course, learners will understand how to craft compelling marketing strategies, leverage customer psychology, and implement tactics that consistently lead to high sales conversions. The course is structured to provide learners with both the theoretical knowledge and actionable skills needed to excel in a competitive market. Course Description This course delves into a wide range of topics including sales funnel optimisation, creating persuasive marketing messages, targeting the right audience, and leveraging digital platforms for maximum impact. Learners will explore the intricacies of consumer behaviour, the role of brand positioning, and the importance of data-driven decision-making. By engaging with the course materials, participants will gain in-depth insights into the strategies that fuel high sales numbers and discover how to adapt these methods to suit their unique business goals. The course is designed to offer a structured learning experience, ensuring that all essential concepts are covered and applicable to real-world scenarios. Marketing Secrets for High Sales Curriculum Module 01: Understanding Sales Psychology Module 02: Crafting Compelling Marketing Campaigns Module 03: Leveraging Social Media for High Sales Module 04: Data-Driven Marketing Techniques Module 05: Email Marketing for Conversion Optimisation Module 06: Building Brand Loyalty to Drive Long-Term Sales Module 07: Advanced Sales Funnel Strategies (See full curriculum) Who is this course for? Individuals seeking to enhance their marketing knowledge and skills. Professionals aiming to boost their sales strategies and performance. Beginners with an interest in learning the principles of high sales. Entrepreneurs and business owners looking to optimise their marketing efforts. Career Path Marketing Manager Sales Director Digital Marketing Specialist Brand Strategist Sales Consultant

Sterile Compounding Preparations Course Overview: This Sterile Compounding Preparations course offers in-depth training on the procedures and techniques required for preparing sterile compounds. Covering essential topics such as universal precautions, the proper use of the Laminar Air Flow Hood (LAF), and the critical role of pharmacy math in compounding, the course provides learners with the foundational knowledge to excel in this specialised field. Emphasising safety, precision, and regulatory compliance, the course ensures that participants are equipped with the necessary skills to meet industry standards. Upon completion, learners will gain confidence in performing sterile compounding tasks and understanding the necessary processes, setting them on the path to a successful career in pharmaceutical preparation. Course Description: This comprehensive course dives deep into the science and procedures behind sterile compounding. Learners will explore critical topics such as universal precautions and the operation of the Laminar Air Flow Hood (LAF), understanding their role in preventing contamination. The course also covers the essential pharmacy math skills required for accurate measurements and compounding. A review of the entire sterile compounding process is included to reinforce the concepts taught throughout the course. Students will gain the knowledge and confidence to apply these practices in real-world settings, enhancing their ability to contribute to the pharmaceutical industry. This course is designed for those looking to specialise in sterile compounding and gain an essential understanding of the industry protocols and safety measures involved. Sterile Compounding Preparations Curriculum Module 01: Introduction Module 02: Universal Precautions Module 03: The Laminar Air Flow Hood (LAF) - 3 Lectures Module 04: Sterile Compounding Pharmaceuticals Demonstrations Module 05: Compounding Pharmacy Math BONUS: REVIEW OF THE STERILE COMPOUNDING PROCESS (See full curriculum) Who is this course for? Individuals seeking to specialise in pharmaceutical compounding. Professionals aiming to advance their skills in sterile compounding. Beginners with an interest in pharmaceutical preparation and safety. Pharmacy technicians or assistants looking to enhance their expertise. Career Path: Sterile Compounding Technician Pharmacy Technician in sterile compounding settings Pharmaceutical Manufacturing Specialist Healthcare Practitioner in clinical settings requiring compounding Pharmaceutical Researcher

Hotel Cleaner Course Overview: This Hotel Cleaner course is designed to equip learners with the knowledge and skills needed to excel in the hospitality cleaning industry. Covering a broad range of topics, it includes essential cleaning techniques, health and safety practices, and customer service skills tailored for hotel environments. Learners will gain an understanding of the importance of cleanliness and organisation in guest satisfaction. Upon completing the course, learners will be able to confidently perform cleaning duties in various hotel areas, ensuring a safe and welcoming environment for guests. Course Description: The Hotel Cleaner course delves into a variety of topics crucial to maintaining cleanliness and hygiene in hotels. Learners will explore techniques for cleaning guest rooms, public spaces, and facilities while adhering to industry standards. Topics include understanding cleaning equipment, handling chemicals safely, time management, and effective communication with hotel staff and guests. Learners will gain knowledge of the importance of attention to detail, a strong work ethic, and maintaining high cleanliness standards to enhance the guest experience. The course offers a comprehensive overview of the expectations and requirements within the hotel cleaning industry, preparing learners for roles in this sector. Hotel Cleaner Curriculum: Module 01: Introduction to Hotel Cleaning Module 02: Cleaning Techniques for Guest Rooms Module 03: Cleaning Public Spaces and Facilities Module 04: Health and Safety in Hotel Cleaning Module 05: Chemical Handling and Equipment Use Module 06: Time Management and Efficiency Module 07: Customer Service and Communication in Hotel Cleaning Module 08: Maintaining Cleanliness Standards and Best Practices (See full curriculum) Who is this course for? Individuals seeking to work in the hotel cleaning industry. Professionals aiming to improve cleaning and organisational skills. Beginners with an interest in hospitality services. Those looking to develop a career in hotel management or facilities maintenance. Career Path: Hotel Cleaner Housekeeping Assistant Facilities Maintenance Worker Hotel Housekeeping Supervisor Hospitality Industry Cleaner

Content Creation and Content Marketing Certificate Course Overview: The "Content Creation and Content Marketing Certificate" is designed to provide learners with the essential knowledge and skills needed to excel in content creation and marketing. This course covers key areas such as content generation, creation techniques, and the strategic role of content marketing in modern business. Learners will develop the expertise required to create compelling content and effectively market it to target audiences. By the end of the course, learners will have a comprehensive understanding of content creation strategies and the ability to optimise content marketing efforts to drive business success. Course Description: This course delves into a range of topics crucial for those looking to succeed in content creation and marketing. It begins with the fundamentals of content creation, followed by strategies for generating creative content ideas. Learners will explore techniques to craft high-impact content and understand the role of content marketing in enhancing brand visibility. The course covers content marketing strategy development, search engine optimisation (SEO), and effective metrics for measuring marketing success. Participants will gain the skills to create engaging content that resonates with audiences and enhances digital marketing efforts. Content Creation and Content Marketing Certificate Curriculum: Module 01: Introduction to Content Creation Module 02: How to Generate Ideas for Your Content Module 03: How to Create High-Impact Content Module 04: Introduction to Content Marketing Module 05: The Benefits of Content Marketing Module 06: Content Marketing Strategy Development Module 07: Search Engine Optimisation Module 08: Measuring the Success of Your Content Marketing (See full curriculum) Who is this course for? Individuals seeking to enhance their content creation skills. Professionals aiming to advance in content marketing. Beginners with an interest in digital marketing and content strategies. Those wanting to improve their ability to engage audiences through content. Career Path Content Creator Content Marketing Manager Digital Marketing Specialist SEO Specialist Social Media Manager Marketing Strategist

Course Overview The Complete Front-End Web Development Course! offers a comprehensive journey through the essential skills and knowledge required to excel in the field of web development. Covering foundational and advanced topics in HTML, CSS, JavaScript, jQuery, and Bootstrap, this course is designed to equip learners with a strong understanding of front-end technologies. Through structured learning and carefully crafted projects, participants will build confidence in creating dynamic and visually appealing websites. By the end of the course, learners will possess the technical skills and creative insight needed to produce professional-grade web interfaces and interactive experiences. Whether aiming to launch a new career, enhance existing knowledge, or develop a portfolio of work, students will emerge with capabilities that are highly valued in the modern digital landscape. Course Description This course delves deeply into the fundamentals and advanced aspects of front-end web development, starting with the core principles of HTML and CSS before progressing into JavaScript, jQuery, and Bootstrap frameworks. Learners will explore how to structure web pages, style them effectively, and implement interactivity to enhance user experience. Throughout the modules, participants will engage with real-world concepts, build functional projects, and understand the relationships between various web technologies. The curriculum has been thoughtfully curated to ensure a progressive learning journey, empowering students with the ability to create responsive, accessible, and modern websites. From coding basic layouts to constructing browser extensions, each step is designed to broaden technical fluency and creative problem-solving skills. Upon completion, learners will have acquired a robust skill set applicable to numerous roles within the technology and design sectors. Course Modules Module 01: Welcome to the course! Module 02: Web Development Basics - HTML Module 03: Advanced HTML Concepts Module 04: Introduction to Cascading Style Sheets (CSS) Module 05: Advanced CSS Module 06: JavaScript for Beginners Module 07: More JavaScript Concepts Module 08: Getting Started with jQuery Module 09: More jQuery Module 10: Bootstrap Basics Module 11: Project #2 - Pipboy from Fallout 4 Module 12: Project #3 - Google Chrome Extension Module 13: Final Thoughts Module 14: BONUS - Coding Another Google Chrome Extension (See full curriculum) Who is this course for? Individuals seeking to build a strong foundation in web development. Professionals aiming to enhance their career prospects in the digital industry. Beginners with an interest in web design and front-end technologies. Career changers looking to enter the field of web development. Students wishing to expand their technical skill set for future opportunities. Career Path Front-End Web Developer Junior Web Developer UI/UX Developer HTML/CSS Developer JavaScript Developer Web Designer Technical Assistant within a digital agency Freelance Web Developer

Learn how to create a mail merge in Word to allow you to send personalized emails to groups of people. Course overview Duration: 2 hours This course looks at how you can create a list of contacts with emails and then build a document to email out to everyone. This ensures that everyone gets a personal email but no one else sees the recipients. Objectives  By the end of the course you will be able to: Create source data to use in a merge Create a document to email out Attach source data contacts Filter recipients Send out emails to all Content Creating source contact data Creating your source data in Excel Creating a Word mail merge document Starting a mail merge document Attaching your source contact data Building the document Emailing your document Previewing the results Running a test to a document Setting up any filters Sending your document to emails

R&D work is often carried out in entrepreneurial companies with the aim of developing solutions to scientific or technological problems for a wide range of customers. Projects can include longer term 'frontiers of science' research, medium term product development/manufacturing or more immediate troubleshooting or contract research assignments. In all these contexts, the ability to create innovative solutions in a timely and cost-effective manner is the essence of successful R&D. Whilst R&D groups typically excel in technical expertise, those involved often recognise that there is scope for improving the way that projects are managed. The aim of this training programme is to address this need whilst ensuring that the creative, entrepreneurial spirit that is fundamental to good R&D continues to flourish. MODULE 1: Creating the foundations for success Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Making the most of project management in R&D Characterising R&D projects Applying project management to R&D work Exploiting the potential of project management in R&D Video 2: Promoting success in R&D project management Modelling successful project management Evaluating performance and promoting success The role and skills of the project manager/leader MODULE 2: Initiating and defining R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Selecting and initiating projects Recognising worthwhile opportunities; initiating projects Identifying stakeholders and their goals Characterising and engaging stakeholders Session 2: Defining goals and agreeing deliverables Establishing the full scope of the project Clarifying and prioritising project deliverables Defining and agreeing deliverable specifications MODULE 3: Planning R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Identifying and organising activities Creating effective plans; avoiding planning pitfalls Identifying tasks and assigning responsibilities Sequencing tasks and estimating durations Session 2: Developing the timeline and resource plan Identifying the 'critical path'; creating a resource plan Dealing with estimating uncertainty Accelerating the programme MODULE 4: Leadership and teamwork in R&D projects Off-line video tutorials and exercises Total time ~ 1 - 1.5 hours Video 1: Working effectively in project teams Building teamwork in contemporary organisations Recognising each other's skills; building synergy Building good working relationships; handling conflict Video 2: The role of the R&D project team leader Building teamwork: the role of leadership Creating an effective team culture Delegating work and motivating team members MODULE 5: Managing uncertainty in R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Characterising uncertainty; identifying risks Exploring uncertainty; applying risk management Focusing the risk management process Identifying and defining risk events Session 2: Managing and controlling risks to the project Evaluating risk events Selecting between risk strategies; setting contingencies Updating and controlling exposure to risk MODULE 6: Implementing and controlling R&D projects Live interactive sessions (via Zoom): Session 1: 10:00 - 12:00 Session 2: 14:00 - 15:30 Session 1: Initiating assignments and managing changes Creating a pro-active implementation and control culture Establishing effective implementation and control procedures Assigning work and managing changes Session 2: Monitoring, managing and developing performance Adopting meaningful monitoring techniques Responding to problems; building performance Managing and controlling multiple project assignments

Master Emotional Intelligence for Crucial Moments Course Overview: "Master Emotional Intelligence for Crucial Moments" is an in-depth course designed to enhance your emotional intelligence (EQ) to handle critical situations with clarity and confidence. Throughout this course, you will develop the skills to manage your emotions effectively, understand others’ emotions, and use these insights to navigate complex interactions. Learners will explore key emotional intelligence concepts, gaining the ability to apply them during high-pressure moments. This course equips you with the tools to improve decision-making, strengthen leadership qualities, and handle crises with emotional composure. By the end, you’ll be able to influence outcomes positively in both personal and professional settings, enhancing your overall interpersonal effectiveness. Course Description: This course offers comprehensive insights into mastering emotional intelligence, focusing on its application during crucial moments. You will explore how EQ can be used to pause and reflect, understand emotional triggers, and manage stress in critical situations. Topics such as taming emotional responses, using EQ in leadership, and emotional regulation in times of crisis are central to the course. Learners will engage with various tools and strategies that support emotional self-awareness, empathy, and leadership. By developing these skills, learners will gain an enhanced ability to maintain composure, inspire others, and lead with emotional intelligence in high-stakes environments. This course provides essential skills for those aiming to excel in leadership, communication, and conflict resolution, ensuring they remain calm and focused in the most challenging moments. Master Emotional Intelligence for Crucial Moments Curriculum: Module 01: The Crucial EQ Moment - It's In The Pause Module 02: Use Emotional Intelligence To Tame Your Brain And Cope During Crises Module 03: Emotionally Intelligent Leadership In Action (See full curriculum) Who is this course for? Individuals seeking to enhance their emotional intelligence for career growth. Professionals aiming to improve leadership and crisis management skills. Beginners with an interest in emotional intelligence and personal development. Anyone looking to strengthen their interpersonal skills in high-pressure situations. Career Path: Leadership Roles Conflict Resolution Specialist Human Resources Manager Executive Coach Organisational Development Consultant Crisis Management Advisor