376 Dealing With Difficult Customers courses delivered Online

Through the Self Esteem and Assertiveness Skills you will learn techniques to build self-esteem, think positive thoughts and ignore negative ones. This course teaches how to set goals, stick to them and enjoy the rewards. You'll learn to recognise the signs of unhelpful, unreal thoughts that undermine your confidence. As you recognise them, you'll also learn ways to replace them with thoughts and actions that support you in getting what you really want. This course will teach you to discover your own personal worth, how to use effective body language, how to express disagreement in a positive manner, how to speak with confidence, how to say 'no' without offending and much more. Who is this course for? Self Esteem and Assertiveness Skills is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Self Esteem and Assertiveness Skills is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Self Esteem and Assertiveness Skills Course Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Final Exam Final Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Equip yourself with essential skills in teacher training and teaching assistance with this comprehensive course. Learn about effective communication, safeguarding, teaching methodologies, and supporting children with special educational needs. Perfect for aspiring teaching assistants and those interested in education fundamentals.

The demand for highly skilled educators has never been higher in the United Kingdom. To excel in the dynamic world of education, teachers need more than just subject knowledge – they require a holistic set of management skills to foster an enriching learning environment. That's where our Management Skills Bundle Course for Teachers comes into play!

Teacher Training Diploma Level 5 course equips learners with essential teaching skills and knowledge to excel in the education sector. It provides comprehensive insights into effective teaching methodologies, psychology in teaching, and strategies for managing diverse classroom situations.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This 20 Keys for Leading a Happy Life course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The 20 Keys for Leading a Happy Life course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to 20 Keys for Leading a Happy Life and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited 20 Keys for Leading a Happy Life course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this 20 Keys for Leading a Happy Life course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The 20 Keys for Leading a Happy Life will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:01:00 My Promise to You 00:03:00 Section 02: Key to Happiness Key 1 - Environment 00:10:00 Key 2 - Choices 00:07:00 Key 3 - Disappointments 00:11:00 Key 4 - Other People's Opinion 00:05:00 Key 5 - Perfectionism 00:06:00 Key 6 - Be Positive 00:12:00 Key 7 - Perspective 00:07:00 Key 8 - The World Moves On 00:08:00 Key 9 - Scenarios 00:13:00 Key 10 - The '3 Questions' Method 00:04:00 Key 11 - World Ranking 00:05:00 Key 12 - Social Media, Bullying & Dealing With Difficult People 00:11:00 Key 13 - Work 00:16:00 Key 14 - Variety 00:04:00 Key 15- Block Scheme of Happiness 00:02:00 Key 16- Take Care of Your Home 00:04:00 Key 17- Health 00:07:00 Key 18- Dealing With Complainers 00:04:00 Key 19 - People Like to Talk 00:06:00 Key 20 - Comparing Yourself to Others 00:08:00 Section 03: End Thank You 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Do you know about Type -1 diabetes and Type - 2 diabetes? What is the difference between them? What are the symptoms? Well, get enrolled in this Diabetes Care course and learn everything about diabetes so that you can manage your diabetes and lead a healthy and happy life. Diabetes is a lifelong condition when your body can't use insulin properly or doesn't produce enough of it. Too much blood sugar remains in your bloodstream when there is insufficient insulin or when cells cease reacting to insulin. That can eventually lead to major health issues like renal disease, eyesight loss, and heart disease. This course is designed to provide you with all the necessary knowledge you need to live a healthier and happier life with diabetes. You will learn how to manage your diet, exercise, and medications to live the life you want. The information and knowledge delivered in the course will also help you consult anyone dealing with diabetes, thus helping others and creating an opportunity to build a career in the relevant field. Learning Outcome Get acquainted with diabetes and its symptoms know more about who is at risk of developing diabetes learn about the types of diabetes deepen your knowledge of treatment plans for diabetes learn how to manage diabetes and its care Benefits you will enjoy with the course Opportunity to earn a certificate accredited by CPDQS Free Assessments 24/7 Tutor Support This course offers you the necessary information and knowledge you need to learn, delivered via 12 audio-visual modules in a very engaging way. Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Diabetes Care course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Learning Enthusiast Anyone interested in learning about diabetes care Anyone who wants to enhance their knowledge Diabetes Patients Requirements You will not need any prior background or expertise to enrol in this course. Career path Having knowledge about diabetes care will create various opportunities to build your career in the relevant fields. Diabetes care consultant Nurse Health Care Supporter In the UK, the annual salary for these job opportunities is ranging from £35,000 - £40,000 per annum.

Psychological wellbeing practitioners (PWPs) offer counselling and low-intensity therapy to people suffering from common mental health issues. Learn everything you need to know about Psychological Wellbeing Practitioners in this course and unlock your full potential in this profession. Psychological wellbeing practitioner job is suitable for persons who enjoy dealing with people and want a career that entails assisting others in overcoming adversity. If you wish to work as a PWP, enrol now to learn more about the requirements. Throughout the course, you will learn about the required skills for becoming psychological wellbeing practitioner, different types of therapies as well as common mental health difficulties and the way of engaging with the patients. Moreover, you will also understand how to assess the severity of a patient's symptoms, refer them to relevant healthcare practitioners, and provide a number of low-intensity therapy methods to help patients in recovering. Learning Outcomes This course will enable you to: Define the Role of a Psychological Wellbeing Practitioner Understand the concept of behavioural and cognitive behavioural therapy Identify a range of assessment strategies Discuss the proper way of recording the information of patients Describe the way of dealing with distressed clients Why Choose Psychological Wellbeing Practitioner? Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Please note that this online training does not entitle you to practise as a registered practitioner psychologist. If you are looking for a course to comply with HCPC's requirements, please contact the HCPC or the RCSLT. The Psychological wellbeing practitioner consists of eight modules which will help you to learn the necessary information to become a psychological wellbeing practitioner. At first you will get to know the basic concept of psychotherapy. In addition, this course will also discuss the use of standardised assessment tools. Also you will get to know about the Low Intensity CBT Treatment. Finally, this course will discuss the crisis that a client can face. ****Course Curriculum**** Module-1: Introduction to Psychotherapy Module-2: Skills of a Psychological Wellbeing Practitioner Module-3: Types of Therapies Module-4: Engaging and Assessing the Patients Module-5: Low Intensity CBT Treatment Module-6: Forms of Psychotherapy Module-7: Helping the Client in Crisis Module-8: Crisis Intervention CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in Psychology Anyone who wants to gain knowledge Students Doctors Requirements Enrol on the Psychological Wellbeing Practitioner with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Psychological Wellbeing Practitioner without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Psychological Wellbeing Practitioner online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path Psychological Wellbeing Practitioner Sonographer Careers adviser Medical herbalist The average salary of a Psychological Wellbeing Practitioner is £23,949 to £32,934 per year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Deal Price is Active! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Production Manager Course might help you get there! Expand your expertise with high-quality training - study the Production Manager and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Production Manager online training course. This Diploma in Production Manager at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Production Manager course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive Production Manager course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. This Production Manager training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Production Manager course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This Production Manager Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Production Manager course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Experts created the Production Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Production Manager course and take a step toward a brighter future! *** Course Curriculum *** Module One: Understanding Facilitation Module Two: Process vs. Content Module Three: Laying the Groundwork Module Four: Tuckman and Jensen's Model of Team Development Module Five: Building Consensus Module Six: Reaching a Decision Point Module Seven: Dealing with Difficult People Module Eight: Addressing Group Dysfunction Module Nine: About Intervention Module Ten: Intervention Techniques Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Production Manager at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements Production Manager course You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Production Manager at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Production Manager at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Before entering the teaching profession, you need to develop core skills for the teaching industry. Teacher training will help you to be an effective teacher. The course will help you to prepare workshops, tackle tough topics, manage lessons, etc. After completion of this premium Teacher Training course, you will learn all the necessary skills that you should acquire as a teacher. This Certificate in Teacher Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Teacher Training substantial and easier than ever! The Teacher Training course is designed to take learners through each and every step to develop their teaching skills. Learners will get an overview of the entire lesson plan, including how to keep the lessons interactive, deliver tips and tricks, and how deal with difficult pupils. Key Topics to Be Covered by Teacher Training What is Teacher Training? What is Facilitation? Identifying Appropriate Situations Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Creating a Materials List Gathering Participant Information Setting Up the Physical Location The Power of Sticky Notes Challenges and Solutions Adjusting Your Material for a Sensitive Issue Upon successful completion of the Teacher Training course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Teacher Training course. With this comprehensive Teacher Training course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the Teacher Training course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. After completion of this Teacher Training course, you will be able to: Understand teacher training and facilitation Gather materials for lessons Create lesson plans and choose activities Deliver lectures in an effective way Prepare for the Workshop Tackle the difficult participants Start your learning journey straight away with this Teacher Training course and take a step toward a brighter future! Skills You Will Gain Teaching skill Effective delivery Lesson Completion Classroom management Lesson planning Time management Organisation Why Prefer This Certificate in Teacher Training? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Teacher Training course: Module One: Understanding Training and Facilitation What is Training? What is Facilitation? Identifying Appropriate Situations Module Two: Gathering Materials Identifying Participants' Needs Reviewing the Materials Identifying and Resolving Gaps Module Three: Creating a Lesson Plan Planning for the Basics Adding Slack Time Creating a Plan B Module Four: Choosing Activities Types of Activities Preparing for Emergencies What to Do When Activities Go Wrong Module Five: Preparing for the Workshop Creating a Materials List Gathering Participant Information Setting Up the Physical Location Module Six: Getting Off on the Right Foot Greeting Participants Being Prepared Using Icebreakers and Energizers Module Seven: Delivery Tips and Tricks Using Visual Aids Creating Supporting Materials Break! Module Eight: Keeping it Interactive Encouraging Discussion Using Group Work The Power of Sticky Notes Module Nine: Dealing With Difficult Participants The Ground Rules Challenges and Solutions Handling Interruptions Module Ten: Tackling Tough Topics Tough Stuff to Watch Out For Adjusting Your Material for a Sensitive Issue Dealing With Sensitive Issues in the Workshop Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Teacher Training at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Teacher Training course is for you if you: Want to have a deeper insight into Certificate in Teacher Training Actively working on Certificate in Teacher Training and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Certificate in Teacher Training field. Requirements You will not need any prior background or expertise. All you need to take this Certificate in Teacher Training is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Teacher Training course is designed to lead you down the path to success as a Teacher. As a teacher, you will face many challenges in the institution. This course will help you in managing and support students to accomplish your lessons or tasks within the allocated time frame. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate in Teacher Training at QLS Level 3 Hard copy certificate - £89 After successfully completing this Certificate in Teacher Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.