391 Dealing With Difficult Customers courses in Coventry delivered Online

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Master the art of wildlife rescue and rehabilitation. This course covers safety, health, injuries, and effective interaction with animals.

Interview Skills Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Special Offers of this Interview Skills Course This Interview Skills Course includes a FREE PDF Certificate. Lifetime access to this Interview Skills Course Instant access to this Interview Skills: Interview Skills Course Get FREE Tutor Support from Monday to Friday in this Interview Skills: Interview Skills Course ***Interview Skills Bundle Course Course 01: Interview Skills Course 02: Dealing With Difficult People Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Interview Skills course] Interview Skills Course Curriculum of Interview Skills Industry Experts Designed this Interview course into 2 detailed modules. Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview --------------------- Assessment Method of Interview Skills After completing each module of the Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Interview Skills After completing the MCQ/Assignment assessment for this Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Interview: Interview Skills The Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements Interview: Interview Skills There are no specific requirements for this Interview Skills Course because it does not require any advanced knowledge or skills. Career path Interview: Interview Skills Certificates Certificate of completion Digital certificate - Included

Family Support Worker Training Learn new skills and expand your professional knowledge with our Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Family Support Worker will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Family Support Worker Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Free Courses Course 01: Adults Support Worker Course 02: Level 6 Diploma in Health and Social Care Management Family Support Worker Online Learning Outcomes After completing theFamily Support Workercourse, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Family Support Worker course. Family Support Worker 2:47:00 1: Family Support Worker 2:47:00 PDF Who is this course for? Family Support Worker The Family Support Worker course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Family Support Worker Training There are no specific requirements for this Family Support Worker course because it does not require any advanced knowledge or skills. Students who intend to enrol in thisFamily Support Workercourse must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Family Support Worker Training Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Professional Barista, Coffee Brewing and waiter Training With Restaurant Management Course Do you want to get into the waiter profession or enhance your waiter abilities? Our waiter training course will assist you in developing the knowledge and skills required to work as a waiter. The goal of the Waiter Training course is to provide participants with a solid understanding of the server. Sanitation, cleanliness, and food serving practices are covered in this Waiter Training course. This Waiter Training course is also excellent for improving your position, honing your communication abilities, and forging connections with customers. Additionally, this waiter training course will assist you in understanding food handling, waiter maintenance, and VIP service. The Waiter Training course encourages good problem-solving while dealing with difficult situations.Join our Waiter Training course to boost productivity and improve organization and effectiveness at work! Main Course: Waiter Training Course Free Courses included with Waiter Training: Waiter Training Course Waiter Traing Course offers free Barista & Coffee Making Course. Waiter Traing Course offers free Restaurant Management Course. Others offer Included with Waiter Training: Waiter Training course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Waiter Training: Waiter Training With Restaurant Management Course ] Professional Barista, Coffee Brewing, and waiter Training With a Restaurant Management Course Course Curriculum of Waiter Training Course Industry Experts designed this Waiter Training Course into 11 Detailed Modules. Assessment Method of Waiter Training: Waiter Training Online After completing each module of the waiter training: Waiter Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Waiter Training: Waiter Training Online After completing the MCQ/Assignment assessment for this waiter training: Waiter Training course, you will be entitled to a Certificate of Completion from the Training Tale. Who is this course for? Waiter Training: Waiter Training Online This waiter training: Waiter Training course is accessible to learners with no prior waiter experience. Requirements Waiter Training: Waiter Training Online Students who intend to enrol in this Waiter Training: Waiter Training Online course must meet the following requirements: Waiter Training: Good command of the English language Waiter Training: Must be vivacious and self-driven Waiter Training: Basic computer knowledge Waiter Training: A minimum of 16 years of age is required Career path Waiter Training: Waiter Training Online This Waiter Training: Waiter Training Online course will give UK citizens new chances in a variety of companies Certificates Certificate of completion Digital certificate - Included

Public Speaking: Public Speaking Online Transform your communication prowess with our dynamic Public Speaking course. Dive deep into the Public Speaking program, mastering essential Public Speaking techniques and gaining invaluable Public Speaking knowledge. Enroll today to shine in any speaking scenario. Don't miss this opportunity to excel in Public Speaking. Unlock the power of effective communication with our Public Speaking course. Master essential Public Speaking skills, gain confidence, and captivate your audience. Enroll today to elevate your presentation abilities and become a skilled Public Speaking professional. Don't miss this opportunity to excel in Public Speaking. Elevate your confidence and communication skills with our Public Speaking course. Master essential techniques to excel in Public Speaking. Join us today to unlock the secrets of impactful Public Speaking and boost your career. Don't miss out on this chance to become a Public Speaking expert. Enroll now! Special Offers of this Public Speaking: Public Speaking Course This Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support from Monday to Friday in this Public Speaking: Public Speaking Course Main Course: Public Speaking Free Courses: Course 01: Level 5 Personal Development Course 02: Dealing with Difficult People Course 03: Communication Skills [ Note: Free PDF certificate as soon as completing the Public Speaking: Public Speaking course] Public Speaking: Public Speaking Course Curriculum of Public Speaking Industry Experts Designed this Public Speaking: Public Speaking course into 05 detailed modules. Module 1: Introduction Module 2: Understanding Storytelling Module 3: Better Speech Module 4: Deliver your speech Module 5: Overcome your anxiety, and fear Assessment Method of Public Speaking After completing each module of the Public Speaking: Public Speaking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Public Speaking After completing the MCQ/Assignment assessment for this Public Speaking: Public Speaking course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Public Speaking: Public Speaking This Public Speaking Course is suitable for anyone Requirements Public Speaking: Public Speaking Students who intend to enrol in this Public Speaking: Public Speaking course must meet the following requirements: Public Speaking: Good command of the English language Public Speaking: Must be vivacious and self-driven Public Speaking: Basic computer knowledge Public Speaking: A minimum of 16 years of age is required Career path Public Speaking: Public Speaking Certificates Digital Certificate Digital certificate - Included

Self Esteem: Self Esteem And Self Confidence Empower yourself with our life-changing Self Esteem course. Dive deep into the Self Esteem program, mastering key Self Esteem principles and techniques. Enroll today to boost your confidence and gain invaluable Self Esteem knowledge and skills. Don't miss this opportunity to transform your life through our Self Esteem course. Join us now! Unlock your full potential with our transformative Self Esteem course. Dive deep into the Self Esteem program, mastering essential Self Esteem principles and techniques. Enroll today to boost your confidence and gain invaluable Self Esteem knowledge and skills. Don't miss this opportunity to elevate your self-esteem and achieve your goals. Special Offers of this Self Esteem Course This Self Esteem Course includes a FREE PDF Certificate. Lifetime access to this Self Esteem Course Instant access to this Self Esteem: Self Esteem Course Get FREE Tutor Support from Monday to Friday in this Self Esteem: Self Esteem Course Courses are included in this Self Esteem: Self Esteem Course Course 01: Self Esteem & Assertiveness Skill Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People Course 04: Level 4 Time Management Course 05: Level 2 Certificate in Employability Skills [ Note: Free PDF certificate will provide as soon as completing the Self Esteem: Self Esteem course ] Self Esteem: Self Esteem And Self Confidence Course Curriculum of Self Esteem: Self Esteem Course Module 01: Understanding Self Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in Workplace Assessment Method of Self Esteem After completing each module of the Self Esteem: Self Esteem, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Self Esteem After completing the MCQ/Assignment assessment for this Self Esteem: Self Esteem, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Self Esteem: Self Esteem And Self Confidence This Self Esteem is ideal for anyone who wants to understand why Self Esteem skills are important, how to develop and improve them, and how to advance their career. Requirements Self Esteem: Self Esteem And Self Confidence Students who intend to enrol in this Self Esteem course must meet the following requirements: Self Esteem: Good command of the English language Self Esteem: Must be vivacious and self-driven Self Esteem: Basic computer knowledge Self Esteem: A minimum of 16 years of age is required Career path Self Esteem: Self Esteem And Self Confidence Certificates Certificate of completion Digital certificate - Included

Tourism Management Online Would you like to increase your knowledge to start a successful business in your personal or professional life? Our tourism management course is designed to provide every up to date details about the travel and tourism industry. This extensive course on tourism management is separated into a number of modules that cover the subject's introduction to law, ethics, strategy, and many other topics. You can comprehend how the tourism management industries handle finances, sell their products, and employ technology. The tourism management course includes brief descriptions of Tourism Management, flight-related information, and location selection. This tourism management course includes lessons on managing challenges and dealing with disasters. Enrol in Our Tourism Management course if you want to learn more about the travel and tourism sector! Learning Outcomes of Tourism Management course After completing the Tourism Management course, the learner will be able to - Know more about the travel and tourism industry. Tourism Management helps to understand the accommodation sector. You can gain an in-depth knowledge of representatives from the Tourism Management course. Tourism Management describes how to execute tour management. Tourism Management explains how to manage tourism. You can learn more about tourism industry principles in this Tourism Management course. Tourism Management helps to understand its marketing and the rules and regulations of travel. Special Offers of this Tourism Management Course This Tourism Management Course includes a FREE PDF Certificate. Lifetime access to this Tourism Management Course Instant access to this Tourism Management Course Get FREE Tutor Support from Monday to Friday in this Tourism Management Course Main Course: Level 5 Diploma in Travel & Tourism Free Courses Course 01. Level 4 Time Management Course 02. Communication Skills Course Course 03. Event Management [ Note: Free PDF certificate as soon as completing the Tourism Management : Tourism Management course] Tourism Management Course Industry Experts Designed this Tourism Management course into 18 detailed modules. Assessment Method of Tourism Management After completing each module of the Tourism Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Tourism Management After completing the MCQ/Assignment assessment for this Tourism Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Tourism Management This Tourism Management : Tourism Management Course is ideal for anyone looking to begin or further an existing career in the Travel and Tourism sector. Requirements Tourism Management Course There are no specific requirements for Tourism Management : Tourism Management Course does not require any advanced knowledge or skills. Career path Tourism Management Course Certificates Certificate of completion Digital certificate - Included

Conflict Management and Mediator Training is crucial for fostering peaceful resolutions in diverse settings. In the UK, this sector offers lucrative opportunities, with a median salary of £40,000 per year. Trained professionals find employment in legal, corporate, and government sectors, addressing disputes effectively. With a rising demand for mediation services, job seekers can enter a rewarding field that not only promotes harmony but also provides financial stability. Step into a transformative experience with our "Conflict Management and Mediator Training" course. Uncover the nuances of mediation across seven comprehensive modules, delving into foundational principles, role mastery, and ethical considerations. Develop practical conflict resolution skills, strategically analyze disputes, and explore specialized mediation areas. Immerse yourself in real-world case studies, refining your abilities for diverse contexts. Tailored for professionals, legal practitioners, and HR enthusiasts, this course not only offers certification but also provides a strategic edge in conflict resolution. Elevate your career, navigate legal intricacies, and emerge as a skilled mediator adept at fostering harmony in various settings. Learning Outcomes: Identify mediation principles and practices. Develop effective conflict resolution skills. Navigate legal and ethical considerations. Analyse conflicts for strategic mediation. Apply mediation techniques in specialised areas. Demonstrate mediation proficiency through case studies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 11:53 1: Introduction to Mediation 11:53 Mediator Roles and Skills 10:47 2: Mediator Roles and Skills 10:47 Mediation Process 10:41 3: Mediation Process 10:41 Conflict Analysis 13:28 4: Conflict Analysis 13:28 Specialised Areas of Mediation 09:22 5: Specialised Areas of Mediation 09:22 Legal and Ethical Considerations 09:22 6: Legal and Ethical Considerations 09:22 Case Studies and Best Practices 11:59 7: Case Studies and Best Practices 11:59 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Course Target Audience: Professionals seeking conflict resolution skills. Legal practitioners enhancing mediation expertise. HR personnel interested in conflict management. Individuals pursuing mediation certification. Government officials dealing with disputes. Anyone keen on mastering mediation techniques. Career path Mediation Specialist: £30K to £60K per year Conflict Resolution Consultant: £35K to £65K per year Legal Mediator: £40K to £70K per year HR Mediation Advisor: £30K to £50K per year Government Dispute Resolution Officer: £35K to £55K per year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Diversity and Cultural Competency Training. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Diversity and Cultural Competency Training course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Diversity and Cultural Competency Training course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Diversity and Cultural Competency Training online course, you will gain: CPD QS Accredited Proficiency After successfully completing the course, you will be eligible to order your certificate. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Diversity and Cultural Competency Training Module 01: Introduction to Diversity Module 02: Factors that Create Diversity Module 03: Prejudice, Stereotyping & Discrimination Module 04: Unconscious Biases Module 05: Avoiding Unconscious Biases at the Workplace Module 06: New Paradigms in Workplace Diversity Module 07: Diversity Training & Its Limitations Module 08: Dealing with Diversity Show off your new skills with a certificate of completion - Digital Certificate: CPD Accredited : £4.99 Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Diversity and Cultural Competency Training course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Diversity and Cultural Competency Training course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path Complete this course and enhance your skills to explore opportunities in relevant areas: HR & EDI Manager: £42,000 - £45,000 per annum Team Leader Facilities: £30,151 - £32,020 per annum Equality, Diversity and Inclusion Advisor: £25,000 - £35,000 per annum Diversity & Inclusion Manager: £24.04 - £46.17 per hour