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2433 Customer Service courses

Professional Certificate Course in Inventory Control And Management Approaches in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Inventory Control and Management Approaches course offers a comprehensive exploration of inventory concepts, structures, and decision-making processes. Participants will delve into performance metrics, customer service levels, and problem-solving techniques, gaining insights into the Newsvendor Problem and general inventory control methods. The course also highlights the pivotal role of Information Technology (IT) in modern inventory management practices.After the successful completion of the course, you will be able to learn about the following, Understand the Concept, Types, and Importance of Inventory and Inventory Control. Grasp the Concept and Structure of Inventory Management. Analyze the Components Involved in Inventory Control Decision-Making. Evaluate Inventory Management Performance Metrics for Effective Assessment. Comprehend the Concept of the Inventory Management System. Understand the Concept of Customer Service Levels in the Context of Inventory Management. Solve Problems Related to Inventory Management using the Concept of the Newsvendor Problem. Apply General Inventory Control Techniques, including the Square Root Law. Recognize the Role of Information Technology (IT) in Inventory Management. This course delves into the core concepts of inventory and inventory control, covering topics such as inventory types, management structures, and decision-making components. Participants will learn to evaluate inventory management performance metrics and understand customer service levels in inventory contexts. Inventory Control and Management Approaches course equips individuals with comprehensive knowledge and practical skills in managing inventories effectively. From understanding inventory types to evaluating performance metrics, participants will gain insights into optimizing inventory systems for enhanced organizational efficiency. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Inventory Control And Management Approaches Self-paced pre-recorded learning content on this topic. Inventory Control And Management Approaches Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. Inventory Manager Supply Chain Analyst Logistics Coordinator Warehouse Supervisor Inventory Control Specialist Procurement Manager Operations Planner Inventory Systems Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Inventory Control And Management Approaches in London 2024
Delivered Online On Demand14 days
£57

Airport Management: Part 1

By iStudy UK

Course Description If you are someone who is looking to gather knowledge about airport management, this Airport Management: Part 1 course is the right choice for you to begin with. In this course, you will get an understanding of airport management and the different ways airports operate. You will learn why high-quality customer service is essential to airport management. This Airport Management: Part 1 course will make you familiar with airport terminal buildings and the management priorities of overseeing terminals. You will also learn how airports operate efficiently and handle baggage. This bite-size course will teach you about peak times in airport operations and the complex considerations involved in airline schedules. If all these sound good to you, what are you waiting for? Enrol today and start learning!  Learning outcome  Understand airport management and the different ways airports operate Learn why high-quality customer service is essential to airport management Familiarise yourself with airport terminal buildings Learn how airports operate efficiently and handle baggage Get to know the peak times in airport operations How Much Do Airport Managers Earn? Senior - £45,000(Appx.) Average - £34,000(Appx.) Starting - £32,000(Appx.) Requirement Our Airport Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Airport Management: Part 1 Module 01: Introduction to Airport Management 00:14:00 Module 02: Airport Customer Service 00:10:00 Module 03: Passenger Terminal Management 00:14:00 Module 04: Airport Components 00:15:00 Module 05: Airport Peaks and Airline Scheduling 00:16:00 Assignment Assignment - Airport Management: Part 1 00:00:00

Airport Management: Part 1
Delivered Online On Demand1 hour 9 minutes
£25

Banking, Monetary Policy with Bank Teller

By NextGen Learning

Are you ready to dive into the exciting banking world and embark on a rewarding career as a bank teller? In the United Kingdom, the banking industry offers many opportunities for personal growth and financial stability. With an average salary of £25,000 per year for entry-level bank tellers, this field presents a promising path for those seeking a stable and financially rewarding profession. Introducing our captivating bundle, "Banking, Monetary Policy with Bank Teller." This comprehensive collection of three courses will equip you with the essential knowledge and skills to excel in the dynamic banking sector. Whether you're just starting your journey or seeking to enhance your existing expertise, this bundle provides a valuable foundation for a successful career in banking. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education, but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Introduction to Banking Central Banking Monetary Policy Bank Teller Learning Outcomes: Develop a comprehensive understanding of the banking industry, including its functions, products, and services. Gain knowledge of monetary policy and the role of central banks in shaping economic stability. Understand the principles and practices of effective bank teller operations, including cash handling, customer service, and transaction processing. Acquire skills in risk management, financial regulations, and compliance within the banking sector. Learn central banks' tools and strategies to manage monetary policy and maintain financial stability. Enhance customer relationship management skills, fostering strong relationships with bank customers and providing exceptional service. Introducing our captivating bundle, "Banking, Monetary Policy with Bank Teller." This exclusive collection of three comprehensive courses will equip you with the essential knowledge and skills to thrive in the banking sector. "Introduction to Banking," where you will gain a solid foundation in the principles and practices of banking. Explore key concepts such as financial markets, banking regulations, customer service, and risk management. Understand the intricacies of different banking products and services, including loans, savings accounts, and investments. By the end of this course, you will have a comprehensive understanding of the banking industry and be ready to dive into more specialised areas. Next, dive into the fascinating world of "Central Banking Monetary Policy." Explore the functions and roles of central banks in the economy, including the management of monetary policy. Learn about interest rates, inflation targeting, and central banks' tools to regulate the money supply. Understand the impact of monetary policy on the overall economy, financial markets, and banking institutions. This course will provide you with the insights needed to navigate the complex landscape of monetary policy and its implications for the banking industry. Finally, master the skills of a "Bank Teller." This course will equip you with the practical knowledge and expertise required to excel in a bank teller role. Learn the art of cash handling, customer service, and transaction processing. Understand the importance of accuracy, security, and compliance in daily banking operations. Gain insights into effective communication and problem-solving, essential skills for exceptional customer service. By the end of this course, you will be well-prepared to embark on a successful career as a bank teller. Take advantage of this incredible opportunity to kickstart your banking career. Enrol in our "Banking, Monetary Policy with Bank Teller" bundle today and unlock a world of possibilities in the financial industry. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People tend to pursue these career paths in this sector: Individuals aspiring to pursue a career in the banking industry, specifically in customer service or bank teller roles. Professionals seeking to expand their banking operations, monetary policy, and customer relationship management knowledge. Students or graduates are interested in entering the financial industry and want to understand the banking sector comprehensively. Bank employees want to enhance their skills and knowledge to advance their careers within the banking industry. Entrepreneurs or business owners seeking insights into banking operations and financial regulations. Career path Bank Teller: £18,000 - £25,000 per year Customer Service Representative: £18,000 - £30,000 per year Relationship Manager: £25,000 - £40,000 per year Assistant Branch Manager: £25,000 - £45,000 per year Operations Manager: £35,000 - £60,000 per year Compliance Officer: £30,000 - £50,000 per year Financial Analyst: £30,000 - £60,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Introduction to Banking absolutely free! Upon finishing Central Banking Monetary Policy and Bank Teller, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Banking, Monetary Policy with Bank Teller
Delivered Online On Demand8 hours
£21

Business English and Communication: Sharpen Your Skills for Success

By Kingston Open College

FREE Certification:QLS Endorsed + CPD Accredited | Instant Access | Round-the-Clock Tutor Support | All-Inclusive Cost

Business English and Communication: Sharpen Your Skills for Success
Delivered Online On Demand3 weeks
£105

Highfield Level 2 Award in Conflict Management (RQF)

5.0(5)

By Wimbledon Training Services

This qualification is aimed at individuals who require training in conflict management. It is appropriate for a wide range of sectors, including Security, Healthcare Services, Event Organisers, Customer Service, Teachers and is suitable for anyone who has a customer-facing role, deals with service users or the public.

Highfield Level 2 Award in Conflict Management (RQF)
Delivered In-Person in WimbledonFlexible Dates
£180

Receptionist Excellence: Essential Skills for Front Desk Professionals

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Receptionist Excellence: Essential Skills for Front Desk Professionals Mega Bundle** Receptionist Excellence: Essential Skills for Front Desk Professionals Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Receptionist Excellence: Essential Skills for Front Desk Professionals package online with Studyhub through our online learning platform. The Receptionist Excellence: Essential Skills for Front Desk Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Receptionist Excellence: Essential Skills for Front Desk Professionals course provides complete 360-degree training on Receptionist Excellence: Essential Skills for Front Desk Professionals. You'll get not one, not two, not three, but twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Receptionist Excellence: Essential Skills for Front Desk Professionals courses are yours for as long as you want them once you enrol in this course This Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle consists the following career oriented courses: Course 01: Receptionist Diploma Course 02: Medical Receptionist Course 03: School Receptionist Course 04: Hotel Front Desk Operations Course 05: Customer Service Manager Training and Front Desk Certification Course 06: Effective Communication Skills Diploma Course 07: Telephone Etiquette Online Training Course 08: Telephone Customer Service Training Course 09: Time Management Course 10: Email Writing Training Course 11: Conflict Resolution Course 12: Stress Management Training Course 13: Creative Problem Solving Course 14: Positive Psychology Course Course 15: Dealing With Difficult People - Diploma Course 16: Hotel Management with Hotel Receptionist and Hospitality Management Course 17: Emotional Intelligence and Social Management Diploma Course 18: Diversity Training Course 19: Workplace Confidentiality Course 20: Customer Service Management: Recovering Difficult Customers Course 21: Professional Crisis Management Certificate Course 22: Data Documentation and Record Keeping Best Practices Course 23: Principles of Team Leading Course 24: Health and Safety at Workplace Course 25: Decision Making and Critical Thinking Online Course The Receptionist Excellence: Essential Skills for Front Desk Professionals course has been prepared by focusing largely on Receptionist Excellence: Essential Skills for Front Desk Professionals career readiness. It has been designed by our Receptionist Excellence: Essential Skills for Front Desk Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Receptionist Excellence: Essential Skills for Front Desk Professionals bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Receptionist Excellence: Essential Skills for Front Desk Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Receptionist Excellence: Essential Skills for Front Desk Professionals Elementary modules, allowing our students to grasp each lesson quickly. The Receptionist Excellence: Essential Skills for Front Desk Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Receptionist Excellence: Essential Skills for Front Desk Professionals bundle, you really hit the jackpot. Here's what you get: Step by step Receptionist Excellence: Essential Skills for Front Desk Professionals lessons One to one assistance from Receptionist Excellence: Essential Skills for Front Desk Professionalsprofessionals if you need it Innovative exams to test your knowledge after the Receptionist Excellence: Essential Skills for Front Desk Professionalscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Receptionist Excellence: Essential Skills for Front Desk Professionals certificate and transcript on the next working day Easily learn the Receptionist Excellence: Essential Skills for Front Desk Professionals skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Receptionist Excellence: Essential Skills for Front Desk Professionals training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Receptionist Excellence: Essential Skills for Front Desk Professionals Requirements To participate in this Receptionist Excellence: Essential Skills for Front Desk Professionals course, all you need is - A smart device A secure internet connection And a keen interest in Receptionist Excellence: Essential Skills for Front Desk Professionals Career path You will be able to kickstart your Receptionist Excellence: Essential Skills for Front Desk Professionals career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Receptionist Excellence: Essential Skills for Front Desk Professionals career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Receptionist Excellence: Essential Skills for Front Desk Professionals
Delivered Online On Demand6 days
£279

Medical Receptionist Training

5.0(10)

By Apex Learning

Fall into Savings. Enjoy the biggest price fall this Season! 14 in 1 Bundle only at £100 Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Medical Receptionist Training bundle that has everything you need to succeed in Medical Receptionist and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Medical Receptionist bundle has been designed by Medical Receptionist Training industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Medical Receptionist course that will enhance your skills and prepare you for the competitive job market. Also, our Medical Receptionist experts are available for answering your queries and help you along your learning journey. Advanced Medical Receptionist Training audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Medical Receptionist, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Clinical Coding Course 03: Medical Transcription Course 04: GDPR in Healthcare Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Effective Communication Skills Diploma Course 10: Touch Typing Essentials Course 11: Level 2 Microsoft Office Essentials Course 12: Personal Hygiene Course 13: Stress Management Training Course 14: Time Management Training Enrol now in Medical Receptionist Training to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of the Bundle Course 01: Responsibilities and Skills Introduction to Medical and Clinical Administration Introduction to Healthcare and Receptionists Organise Schedules Maintaining Medical Records Effective Filing Systems in Medical Offices Confidentiality in a Medical Environment Medical Jargon and Terminology Controlling Stocks and Supplies Medical (Clinical) Coding and Billing Information Technology in Health Care Legal aspects and Ethics Maintaining Workplace Safety Time Management Course 02: Clinical Coding Introduction PCS 3M Workshop PCS 3M Workshop And much more... Course 03: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports And much more... Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained And much more... Course 05: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle And much more... Course 06: Electronic Document Management System Step Introduction Role and Important of Document Controller Document and Record management And much more... Course 08: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management And much more... Course 09: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication And much more... Course 10: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and And much more... Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint2016 Access 2016 Course 12: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health And much more... Course 13: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies And much more... Course 14: Time Management Training Importance and Benefits of Time Management Assess Your Current Work Practice Identifying the Priorities Say 'No' to Procrastination And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Medical Receptionist Training
Delivered Online On Demand
£100

Complaints Handling for Customer Care

4.3(43)

By John Academy

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Complaints Handling for Customer Care
Delivered Online On Demand2 hours
£23.99

Airport Management

4.5(3)

By Studyhub UK

Embark on an exhilarating journey through the intricate world of 'Airport Management'. Unveil the secrets behind effective customer service at bustling terminals and the nuances of passenger terminal management. Our meticulously curated modules will guide you through the various components of an airport, from ensuring efficient cargo management to mastering the art of security management. The course concludes with an in-depth exploration into sustainable airport management, ensuring a future where airports thrive, innovate, and grow sustainably. Learning Outcomes Understand the foundational principles of airport management. Deliver impeccable airport customer service and terminal management. Grasp the significance of airline scheduling during airport peaks. Implement effective security measures and manage aviation noise. Delve into the realms of sustainable airport management and its future trajectory. Why choose this Airport Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Airport Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Airport Management course for? Aspiring airport managers and executives. Aviation enthusiasts keen to understand airport operations. Individuals aiming for roles in airport customer service. Graduates pursuing a career in aviation management. Environmental advocates interested in sustainable airport practices. Career path Airport Operations Manager: £40,000 - £60,000 Passenger Service Agent: £18,000 - £30,000 Cargo Handling Supervisor: £25,000 - £40,000 Airport Security Manager: £35,000 - £55,000 Terminal Manager: £50,000 - £70,000 Airport Innovation Strategist: £45,000 - £65,000 Prerequisites This Airport Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Airport Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Airport Management Introduction to Airport Management 00:17:00 Module 2: Airport Customer Service Airport Customer Service 00:20:00 Module 3: Passenger Terminal Management Passenger Terminal Management 00:16:00 Module 4: Airport Components Airport Components 00:18:00 Module 5: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:19:00 Module 6: Cargo Management Cargo Management 00:20:00 Module 7: Aviation Noise Control Aviation Noise Control 00:12:00 Module 8: Weather Control Weather Control 00:16:00 Module 9: Sustainable Airport Management Sustainable Airport Management 00:18:00 Module 10: Security Management Security Management 00:18:00 Module 11: Innovation and Growth Innovation and Growth 00:17:00

Airport Management
Delivered Online On Demand3 hours 11 minutes
£10.99

Real Estate Agent Diploma - QLS Level 5

By Imperial Academy

Level 5 Diploma | FREE QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 155 CPD Points | CPD Accredited

Real Estate Agent Diploma - QLS Level 5
Delivered Online On Demand
£119