2417 Customer Service courses

Gain the essential skills needed to handle any canine emergency with confidence through our comprehensive Dog First Aid Training. From CPR techniques to wound care and managing medical conditions, this course equips pet owners, dog walkers, and professionals alike with the knowledge and expertise to provide vital care to their furry companions. Enroll today and become a trusted guardian for the dogs in your life.

No more scrambling around, wondering how to navigate the HMRC system. This course walks you through the entire process, step-by-step. From logging in to understanding what information needs to be filled out, you'll gain the knowledge to complete your return accurately.

Master home hydroponic farming with our course. Learn the foundations of hydroponic farming, including how to design and manage your own system. Beginners, botany enthusiasts, students, and gardeners will all benefit from this. There are no requirements, and materials are easily accessible. A CPD certificate is also available. Get certified and begin your journey into sustainable farming now!

Learn how to use Microsoft Excel like a pro with our comprehensive Microsoft Excel Complete Diploma course. You will discover the latest features and functions, from basic calculations to advanced data analysis and visualization techniques. Whether you are an office worker, a business professional, or a student, this course will provide you with flexible learning options and expert guidance to help you excel in your career. Earn your certification and enhance your credentials with this course.

Overview This PA - Personal Assistant course will unlock your full potential and will show you how to excel in a career in PA - Personal Assistant. So upskill now and reach your full potential. Everything you need to get started in PA - Personal Assistant is available in this course. Learning and progressing are the hallmarks of personal development. This PA - Personal Assistant will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your PA - Personal Assistant skills to help you advance your career. Acquire a comprehensive understanding of various PA - Personal Assistant topics and tips from industry experts. Learn in-demand PA - Personal Assistant skills that are in high demand among UK employers, which will help you to kickstart your career. This PA - Personal Assistant course covers everything you must know to stand against the tough competition in the PA - Personal Assistant field.  The future is truly yours to seize with this PA - Personal Assistant. Enrol today and complete the course to achieve a PA - Personal Assistant certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the PA - Personal Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the PA - Personal Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the PA - Personal Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This PA - Personal Assistant is suitable for anyone aspiring to start a career in PA - Personal Assistant; even if you are new to this and have no prior knowledge on PA - Personal Assistant, this course is going to be very easy for you to understand.  And if you are already working in the PA - Personal Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this PA - Personal Assistant course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This PA - Personal Assistant course has no prerequisite.  You don't need any educational qualification or experience to enrol in the PA - Personal Assistant course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online PA - Personal Assistant course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum PA - Personal Assistant Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Sports Agent will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Sports Agent will help you keep ahead of the pack. The Sports Agent incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Sports Agent will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Sports Agent, you can equip yourself with the essentials to keep you afloat in the competition. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Sports Agent Bundle Consists of the following Premium courses: Course 01: Football/Sports Agent Course 02: English Law and Legal System Level 3 Course 03: Law and Contracts - Level 2 Course 04: Level 3- Public Relation Course Course 05: Stakeholder Management Course 06: Facilities Management Level 3 Course 07: Business Management Advanced Diploma Course 08: Investment Course 09: Basic Business Finance Course 10: Level 3 Tax Accounting Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Course: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Football/Sports Agent Introduction to Sports Agent Industry Duties and Functions of Sports Agent Characteristics, Types and Socio-Economic Aspects of Sports Agents Sports Agency Model and Regulations Representative Bodies and Brand Building Networking, Sponsorship and Required Skills Becoming a Sports Agent Course 02: English Law and Legal System Level 3 The Legal Workplace and Professionals Law and Legal Systems Contract Law & Business Law Human Rights Law Employment Law Property Law Mortgage Law Wills, Probate & Estate Law Criminal Law Other Common Laws & Legal Matters Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Level 3- Public Relation Course Introduction to Public Relations Concepts of Public Relations Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 05: Stakeholder Management Introducing Stakeholder Management Stakeholder Theories Stakeholder Mapping Building Strong Business Relationships With Stakeholders Stakeholder Engagement Stakeholder Engagement Through Effective Communication Monitoring and Evaluating the Engagement Managing Stakeholder Conflict Course 06: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 07: Business Management Advanced Diploma Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Business Development and Succession Planning Business Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organisational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management Course 08: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management Course 09: Basic Business Finance What is Business Finance? Why Businesses Fail The Principles of Business Finance Part 1 The Principles of Business Finance Part 2 The Balance Sheet The Income Statement The Cashflow Statement A Business Finance Exercise Financial Performance Indicators Investment Analysis Investment Analysis Exercise Key Learning Points in Business Finance Course 10: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Agent bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Sports Agent is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Football/Sports Agent) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

In the realm of personal and professional development, the ability to articulate thoughts and ideas effectively is paramount. Enter the course 'Communication Skills: Body of the Speech, Expressions & Body Movements,' a comprehensive guide to mastering the art of conveying messages with clarity and confidence.  This course, meticulously designed, provides a roadmap for enhancing one's communication skills. It delves into the nuances of selecting topics, crafting engaging introductions, constructing the main body of speeches, and concluding with impact. Moreover, it imparts general instructions that are pivotal in elevating one's skill to communicate. Through real-world communication skills examples, the course sheds light on how to develop communication skills that resonate in various settings. Understanding effective communication skills is not just about verbal eloquence; it's also about the non-verbal cues that add depth to our words. This course offers a deep dive into the subtleties of body language and facial expressions, crucial components of good communication skills. It's an opportunity to explore and refine how we present ourselves, ensuring our physical demeanour aligns with the message we intend to convey. By integrating these aspects, learners can transform their communication style, making it more compelling and authentic. Enrolling in this communication skills course is a journey towards becoming a more persuasive and influential speaker. It's tailored for individuals keen on learning how to improve communication skills in a structured, yet engaging manner. Whether you're preparing for a public speaking engagement or striving to make your everyday interactions more impactful, this course is your gateway to becoming a more adept communicator. Learning Outcomes Develop the ability to select and refine speech topics tailored to specific audiences and occasions. Master the art of crafting captivating introductions and powerful conclusions for speeches. Gain proficiency in structuring the main body of a speech for maximum impact and clarity. Acquire skills in using body language and facial expressions to enhance verbal communication. Learn general instructions and tips for overall improvement in personal and professional communication. Why buy this Communication Skills: Body of the Speech, Expressions & Body Movements? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Communication Skills: Body of the Speech, Expressions & Body Movements there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Communication Skills: Body of the Speech, Expressions & Body Movements course for? Individuals aspiring to enhance their public speaking abilities. Professionals seeking to improve workplace communication and presentation skills. Students and educators aiming to develop better engagement strategies. Anyone interested in mastering non-verbal communication aspects. Career-oriented individuals looking to boost their interpersonal skills for professional advancement. Prerequisites This Communication Skills: Body of the Speech, Expressions & Body Movements does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills: Body of the Speech, Expressions & Body Movements was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Relations Officer: £24,000 - £40,000 Annually Corporate Trainer: £30,000 - £45,000 Annually Sales Manager: £25,000 - £50,000 Annually Human Resources Manager: £35,000 - £55,000 Annually Marketing Executive: £23,000 - £35,000 Annually Customer Service Manager: £22,000 - £40,000 Annually Course Curriculum Course Introduction Course Introduction 00:02:00 Module 01: Deciding the Topic Deciding the Topic 00:05:00 Module 02: Introductory Address Introductory Address 00:03:00 Module 03: Body of the Speech Body of the Speech 00:01:00 Information Sources 00:03:00 Content Management 00:02:00 Expressions & Body Movements 00:02:00 Pause Perfection 00:01:00 Real Time Modulation 00:02:00 Recall Techniques 00:02:00 Module 04: Conclusion Questions & Answers 00:02:00 Managing the Audience 00:01:00 Module 05: General Instructions General Instructions 00:01:00 Assignment Assignment - Communication Skills: Body of the Speech, Expressions & Body Movements 00:00:00

Venture into the intricate world of Certificate in Administrative Management at QLS Level 3 with our comprehensive course, designed to mould you into the linchpin of any organisation. Immerse yourself in a journey that delves deep into the nuances of office administration, from mastering business etiquette to making impactful travel arrangements. Beyond the daily tasks, you'll hone skills like time management and business writing, turning you into an indispensable asset for any business that understands the importance of seamless administrative operations. Learning Outcomes Develop a profound understanding of the responsibilities and roles in office administration. Acquire mastery in business communication, from telephone skills to writing prowess. Learn efficient techniques for organising meetings, managing time, and handling mail services. Understand the significance of representing your boss and company with utmost professionalism. Enhance organisational skills, including effective planning, scheduling, and record-keeping. Why choose this Certificate in Administrative Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Certificate in Administrative Management at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Administrative Management at QLS Level 3 course for? Aspiring administrators aiming to cement their place in the corporate world. Secretaries and personal assistants looking to elevate their administrative capabilities. Managers and team leads who interact regularly with administrative personnel. Entrepreneurs seeking to streamline their business operations. Students considering a future in administrative or managerial roles. Career path Office Administrator: £18,000 - £30,000 Executive Assistant: £25,000 - £45,000 Front Desk Manager: £20,000 - £35,000 Operations Coordinator: £23,000 - £40,000 Facilities Manager: £28,000 - £50,000 Administrative Supervisor: £26,000 - £42,000 Prerequisites This Certificate in Administrative Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Certificate in Administrative Management at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Administrative Management Module 01: Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:21:00 Module 04: Business Telephone Skills 00:21:00 Module 05: Representing Your Boss and Company 00:36:00 Module 06: Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:27:00 Module 09: Time Management 00:37:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:29:00 Mock Exam Mock Exam - Administrative Management 00:20:00 Final Exam Final Exam - Administrative Management 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Cyber security is the means of protecting computers, servers, mobile devices, electronic systems, networks, and data from defamatory attacks. It's also identified as information technology security or electronic information security. Janets brings the Diploma in Cyber Security course online to provide you with the materials to dive deep into the most proven and practical methods for protecting vulnerable networks and businesses from cybercrimes. By enrolling in this course, you'll learn about information security audits, assurance, guidelines, standards, and best cybersecurity practices in the industry. Moreover, this cybersecurity course provides a fantastic opportunity for those who are looking to enhance their knowledge and boost their career with a recognised certification. This online cybersecurity course comprises 12 units and it'll take around 9 hours to finish. Besides, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. Why Choose this Course? By selecting this course, you'll have: Certification (e-certificate upon successful completion) Accessible, educational modules instructed by the experts Flexible study time, learn at your own pace, through your computer, tablet or mobile device Instant feedback through mock tests and multiple-choice assessments 24/7 help desk available from our Customer Service teams Full Teacher Support during weekdays Training on cybersecurity Knowledge about the types of cybersecurity Specialisation in cybersecurity Understanding of cybersecurity jobs Course Design The course is delivered through our e-learning platform and accessible with any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. But, if you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Though it's an advanced course, anyone wanting to gain comprehensive knowledge and inherent experience in the relevant field is suitable for this cybersecurity online course. Therefore, no additional qualification is compulsory to enrol. Besides, professionals from this industry have designed this course that ensures its high quality. This makes the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject.

Administrative Assistant is someone who provides assistant or support to managers or any higher position people. They usually assist in daily office work such as managing the business general administrative activities. In this course, you will be able to use all the tools of the administration effectively. Since you need to have almost, if not the same set of skills and knowledge of the person you are assisting. If you are planning to become one, you need to know the basics of office and business administration. Luckily, this course will provide both with a bonus lesson on how to become a successful administrative assistant. Course Highlights Certified Administrative Assistant Training is an award-winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Administrative Assistant Training into 32 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Administrative Assistant Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Certified Administrative Assistant Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Administrative Assistant Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Office Administration Basics Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Becoming a successful Administrative Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Mock Exam Mock Exam- Certified Administrative Assistant Training 00:30:00 Final Exam Final Exam- Certified Administrative Assistant Training 00:30:00