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34 Customer Service courses in Swanage

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Poole

By Mangates

Customer Service Essentials 1 Day Training in Poole

Boost Customer Satisfaction: Join us 1 Day Training in Poole
Delivered In-Person + more
£595 to £795

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Educators matching "Customer Service"

Show all 10
British School Of Marketing International

british school of marketing international

4.2(6)

London

British School of Marketing International is a higher education college providing students with the foundation and university pathway programs in the UK and overseas, English Language Courses and Professional courses enabling students to enhance their professional and academic profiles for further career opportunities. Students choosing to study our university pathway programs will benefit from direct guaranteed entry to one of our progression universities in the UK and overseas. The university pathway programs progressing students to higher education includes Foundation Course in Business, International Year 1 in Business Administration and International Year 2 in Leadership and Management. Our aim is to increase the number of students who progress to one of our progression universities with a strong foundation in their academic English language and professional knowledge suitable for the ever changing business environment. BSMI provides international students with a variety of English Language Courses ranging from General English, IELTS, Business and Marketing English and the Pre-Sessional course preparing students for direct entry into progression universities without any IELTS requirement. Professional courses offer students a great opportunity to enhance their industry knowledge and skills in Business and Marketing related sectors as well as providing them with professional certificates helping them to enhance their CV’S and career opportunities. Our College has 5 classrooms. We have a maximum of 16 students per class meaning that every student has the opportunity to receive individual feedback on their progression and further support with their chosen studies. We also have a computer room for students to study quietly and interact with their tutors and peers to support their learning. At BSMI we encourage students to become active independent learners through setting learners’ objectives during their studies. British School of Marketing International is in Bournemouth town centre. It is within walking distance to the sandy beaches of Bournemouth and the famous gardens. The shops are also 5 minutes’ walk from the school. There are many things to do both in the day and in the evening for all ages. Students can also participate in the college’s social programs enabling them to meet and make friends with overseas students from all around the world. Bournemouth is a very popular town among international students due to it being a popular university town with many attractions for students from the UK and overseas. We are confident that students will improve their academic and professional knowledge through their studies at British School of Marketing International, as well as making meaningful friendships for life. We look forward to welcoming you and becoming a part of your success story.

Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Stonebridge Associated Colleges

stonebridge associated colleges

4.0(419)

Bournemouth

Stonebridge Associated Colleges is a team of bright and motivated people dedicated to helping learners fulfil their potential and meet their career goals. Set up in 1995, Stonebridge Associated Colleges was initially intended to help people qualify in complementary therapies, such as reflexology and aromatherapy. Gradually, it moved towards more mainstream practices such as teaching, nursing, healthcare, business, nutrition and beauty. Some of the students we helped went on to study Marine Biology at university. Others have chosen teaching assistant courses that have landed them an early promotion. As their needs diversified, so did our curriculum. Two decades later the college became a leading name in the world of further education. Today, Stonebridge Associated Colleges has training facilities in Bude and Birmingham for a few of our vocational courses where our experienced tutors bring a hands-on approach to the teaching. However, there are over 650 online courses that can be completed remotely from anywhere in the world. With 50,000 students currently enrolled, the college is one of the largest distance learning suppliers in the UK. A dedicated support team is also on hand to address student questions regarding enrolment, finances and guidance on the best-suited courses for you. Today we are proud to be part of The Stonebridge Group, a number of companies operating in the distance learning field for both government-subsidised and commercially-funded qualifications.