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36 Customer Service courses in Solihull

Customer ServiceSolihull

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham

By Mangatesinc

Customer Service Essentials 1 Day Training in Birmingham

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham
Delivered In-Person + more
£595 to £795

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry
1234

Educators matching "Customer Service"

Show all 30
T & T Training Ltd

t & t training ltd

Warwick

We are a small family run business based in the heart of the UK, in beautiful Warwickshire. Our central location places us in an ideal situation to work with our clients all over the country. We established the business in 2000 after realising that very few organisations were focussing on improving customer service. With backgrounds in training, service delivery and project management, we recognised that we were in a privileged position to deliver a number of services to improve the customer experience.

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Forward Thinking Training

forward thinking training

Coventry

Letting AgentsThe Forward Thinking Homes Story We do things a little different around here…we pride ourselves on providing first class rooms for students and professionals that they can actually call home. We take care of homes. We take care of our tenants. We take care of our people. Since 2005 we have been providing wonderful homes Mission Statement Our Mission is to live by the FOUR I’s: Integrity A strong moral code, always doing the right thing, being reliable, and staying true to our word. Being caring, compassionate and respectful towards you and your home. Inspiration Inspiring you through our vision, providing only the best possible service making your life stress free at home. Innovation Constantly looking to the future and staying one step ahead of the competition, using ‘Forward Thinking’ and technology to serve your needs. Offering a completely unique service, driving the business forward to achieve excellence.

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Local Education And Development

local education and development

Walsall

ABOUT US Local Education and Development (LEAD) engages with a range of learners' to provide an educational curriculum offer that aligns their skills and ambitions with the needs of the local economy. Our major strength is that the management team are all practicing teachers, with 20 years experience in the education and training industry. We deliver a range of training solutions that have progressed individuals into paid employment, further education and apprenticeships. The key objective of this training is to tackle the government agenda of low employment rates which are driven by poor education, skills and training within the community. LEAD have worked with a wide range of organisations to develop and implement strategies that fully supported their training and transformation needs. This has resulted in reduced costs, improved efficiency and growth for all our clients.

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Constant Training

constant training

London

Founded in 1998 by Joe Constance, Constant Training provides fun, highly interactive and fast past programs for organizations of all types and sizes. Joe Constance has owned and operated eleven different companies where he gained significant managerial and hands-on experience. His combination of sales, managerial, and training experience provides the foundation for Constant Training's intense customer focus. Biography - Joe Constance Joe is a lifelong resident of the Upper Peninsula of Michigan with the exception of 2 years where he lived in Minneapolis and worked for an international training company as an area manager and instructor. He has owned eleven different businesses and has had up to 200 employees. Joe has had plenty of success as well as many failures. He facilitates workshops in a fun, relaxed and interactive way. He has his Masters Degree with a focus in adult education from Northern Michigan University and currently resides in Marquette MI with his wife, Ann.

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Message Catch Consulting

message catch consulting

Coventry

ANNE STANTON Flexible Solutions Anne specialises in solutions that make you more engaging and successful with better communication and a clear strategy. So if you're a manager building a team, a leader building a business or an individual building a career, Anne can work with you to create the impact and the change you want to see. Knowing what you need from the consulting process, Anne will assess your needs accurately and honestly, and give you tailored advice about what needs to be done to deliver a solution and achieve change. She understands also that you do not want to be told what to do, and equally sometimes you may need another 'pair of hands' who you can co-create with, and she's happy to do that too.

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The Engagement Coach

the engagement coach

Coventry

The interest of young people in science is developed by inspiring and knowledgeable teachers and technicians. From local events to national policy, we are a professional community dedicated to supporting excellence in science teaching and learning. The Association for Science Education (ASE) is an active membership body that has been supporting all those involved in science education from pre-school to higher education for over 100 years; members include teachers, technicians, tutors and advisers. We are a Registered Charity with a Royal Charter, owned by our members and independent of government. We seek to create a powerful voice for science education professionals in order to make a positive and influential difference to the teaching and learning of science throughout the UK and further afield.

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Greater Birmingham & Solihull Institute Of Technology

greater birmingham & solihull institute of technology

Birmingham

About GBSIoT: A roadmap to success An Institute of Technology (IoT) is an exciting place to gain top-quality training and qualifications in Science, Technology, Engineering and Maths (STEM)-based subjects. Located across England, IoTs are a national network of partnerships between local colleges, universities and leading employers. Backed by a £290 million government investment, IoTs deliver the very best in technical education. Discover a new path to success today. Technical. Skills. Work. The GBSIoT is a powerhouse for advanced manufacturing and engineering bringing together a partnership of the leading further education colleges, universities and employers for the region. Whether you’re a student looking for a course at any level, a career changer looking to retrain, an employer looking for advice or you just want to find out more about the opportunities available to you, we can help you.

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Brighter Futures Community Hub Ltd.

brighter futures community hub ltd.

London

A SPECIALIST SKILLS HUB FOR ADULTS WITH A LEARNING DISABILITY Our Skills hub provide support to the service user in improving their quality of life. Our services assist the service user to lead an independent and fulfilling life and helps them to maintain a healthy lifestyle, and to promote and enhance effective personal support networks. This supports our commitment to helping individuals live safely and independently and be socially included within their local communities. Our services will support the service user to take greater control of their own lives and encourage them to remain as independent within their own home, residential services and the community and within their chosen way of life. The service user is at the centre of all decisions about how they are supported. Our Skills Hub provides services in such a way that the service user is able to feel secure, confident, and included in all decisions regarding the service provided to them.

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Fuel Learning

fuel learning

5.0(1)

Coventry

A world class learning and development organisation, we work with some of the worlds biggest brands and greatest companies all over the world.Fuel Learning was founded in 2009 with a view of creating a more personalised learning and development experience for the world’s biggest companies. Since then, we have grown to become an established learning and development organisation with a single purpose – to ensure teams and businesses can grow and thrive through exceptional leadership and management, high performing teams and highly capable individuals. Since Fuel Learning was established, we have partnered with some of the most progressive companies in the world, delivering forward-thinking initiatives that add long-lasting value and a real return on investment. Leadership & Management Programmes | Apprenticeships | Team Development | Graduate Development We are proud to work with some of the most iconic global brands in the public and private sectors. Our clients consistently tell us that we are the best provider they have ever worked with, which is why we have working relationships spanning over 10 years with some of the world’s leading multinational companies.

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The Finance And Management Business School

the finance and management business school

2.7(17)

Birmingham

Welcome to FMBS, one of the UK’s leading providers of training for unemployed people and those looking to reskill. Our offer is designed to deliver programmes which help people improve their lives by delivering a range of affordable programmes across many sectors which are free to most learners. Our training programmes will enable those wanting to gain employment to do so rapidly through undertaking courses which are delivered over a short period of time, at times convenient to you and with additional support to enable you to overcome any additional barriers to employment you may have such as an inability to afford AAT Membership Fees, Forklift Licences and SIA Security Licences. Our records show that the majority of learners who complete our programmes progress into employment. For those looking to reskill we offer a range of blended learning solutions which will enable you to study in your own timeframe whether you want to learn at home, on the go or in a College environment. Our programmes are chosen to link into areas with skills shortages such as Bookkeeping. Evidence suggests that people who are better qualified earn higher salaries so adding qualifications to your CV will not only help you climb the career ladder they will also enable you to earn more money! Our expert teaching team have many years’ experience in delivering the qualifications we offer giving you the confidence and support you need to succeed. We look forward to welcoming you to an FMBS centre very soon to begin your qualification, employment and/ or job improvement journey! Jacqueline Cope, Trudi Gunning & Chris Levitt The Finance & Management Business School

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