Cademy logoCademy Marketplace
  • Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

32 Customer Service courses in Scarborough

Customer ServiceScarborough

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626
1234

Educators matching "Customer Service"

Show all 2
Go 4 It Uk

go 4 it uk

4.8(24)

Scarborough

Go4it UK Limited was formed in 1994 and has been delivering quality learner led accredited and non-accredited learning and support to individuals. The Training team have successfully trained many candidates in a wide range of sectors over the years - plus they are backed by years of industry and academic experience. We can say with confidence that, our overall achievement rates make us one of the UK`s leading independent training providers. In the academic year 2019, both our attendance and achievement rates were 98%, with 68% of our unemployed clients gaining employment and a further 24% continuing education. Our priority is to satisfy our learners, their feedback is critical and we are constantly looking at new ways to engage with every individual. It is no coincidence that, as we have become more innovated and been prepared to engage in a variety of new ways – the response from our learners has increased. The ability to share knowledge, whilst also being able to adapt to learners’ individual needs are qualities/skills which sometimes go unrecognised. When these qualities are coupled with pride and a genuine desire to help people, you start to understand the culture and ethos of our "special" business.

Message
Coast Tuition

coast tuition

London

A Bespoke Course The course is exclusively aimed at learners with Education, Health and Care Plans. 1 Year Programme The programme will run for 15 hours a week over 3 days and transitions young people into further education or prepares them for the workplace. A Range of Modules The mandatory modules include progression routes which focus on preparing for further study or employment. There is an extensive range of optional modules should a person want to expand their knowledge in a specific area. Functional Skills We offer separate qualifications in both Maths and English ranging from Entry Level 1 up to Level 2. The qualification helps to prepare people for further learning or develop their knowledge and skills in a work-related subject. Functional Skills English and Maths qualifications included where needed, levels from Entry 1 to Level 2. Bespoke course delivered within a small group setting based on preparing to transition for the following academic year. Units can be studied at different levels to support spiky profiles, work-related units in Animal Care, Business and Administration, Catering, Charity and Voluntary sector, Cleaning, Construction, Creative Skills, Customer Service/Contact Centres, Hair and Beauty, IT, Motor Vehicle Maintenance, Retail, Sport and Leisure. Progress into further study at Entry 3 or Level 1 in the vocational subjects studied or into entry level employment in the vocational subjects studied. Assessment methods: (Presented in a portfolio of evidence) - Oral/Written Questioning - Discussion with the Learner - Use of Others (Witness Testimony) - Looking at Learner Statements - Simulation - Skills Tests - Assignments - Projects - Case Studies

Message

Search By Location