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40 Customer Service courses in Polesworth

Customer ServicePolesworth

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Boost Customer Satisfaction: Join us 1 Day Training in Hinckley

By Mangates

Customer Service Essentials 1 Day Training in Hinckley

Boost Customer Satisfaction: Join us 1 Day Training in Hinckley
Delivered In-Person + more
£595 to £795

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Boost Customer Satisfaction: Join us 1 Day Training in Burton Upon Trent

By Mangates

Customer Service Essentials 1 Day Training in Burton Upon Trent

Boost Customer Satisfaction: Join us 1 Day Training in Burton Upon Trent
Delivered In-Person + more
£595 to £795

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Exceptional Customer Service

5.0(50)

By First Safety Training Services

For all staff who are responsible for delivering a service to others - customers, clients or internal customers.

Exceptional Customer Service
Delivered In-PersonFlexible Dates
£140

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry
1234

Educators matching "Customer Service"

Show all 17
Dynamic Training And Development

dynamic training and development

Hinckley

Today’s workforce needs to be flexible and agile As most organisations are now trying to do more with less, continuous development of your employees is essential. Only by improving core competencies and capabilities and addressing skills gaps can you remain competitive and achieve your business goals.

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Greater Birmingham & Solihull Institute Of Technology

greater birmingham & solihull institute of technology

Birmingham

About GBSIoT: A roadmap to success An Institute of Technology (IoT) is an exciting place to gain top-quality training and qualifications in Science, Technology, Engineering and Maths (STEM)-based subjects. Located across England, IoTs are a national network of partnerships between local colleges, universities and leading employers. Backed by a £290 million government investment, IoTs deliver the very best in technical education. Discover a new path to success today. Technical. Skills. Work. The GBSIoT is a powerhouse for advanced manufacturing and engineering bringing together a partnership of the leading further education colleges, universities and employers for the region. Whether you’re a student looking for a course at any level, a career changer looking to retrain, an employer looking for advice or you just want to find out more about the opportunities available to you, we can help you.

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Brighter Futures Community Hub Ltd.

brighter futures community hub ltd.

London

A SPECIALIST SKILLS HUB FOR ADULTS WITH A LEARNING DISABILITY Our Skills hub provide support to the service user in improving their quality of life. Our services assist the service user to lead an independent and fulfilling life and helps them to maintain a healthy lifestyle, and to promote and enhance effective personal support networks. This supports our commitment to helping individuals live safely and independently and be socially included within their local communities. Our services will support the service user to take greater control of their own lives and encourage them to remain as independent within their own home, residential services and the community and within their chosen way of life. The service user is at the centre of all decisions about how they are supported. Our Skills Hub provides services in such a way that the service user is able to feel secure, confident, and included in all decisions regarding the service provided to them.

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Fuel Learning

fuel learning

5.0(1)

Coventry

A world class learning and development organisation, we work with some of the worlds biggest brands and greatest companies all over the world.Fuel Learning was founded in 2009 with a view of creating a more personalised learning and development experience for the world’s biggest companies. Since then, we have grown to become an established learning and development organisation with a single purpose – to ensure teams and businesses can grow and thrive through exceptional leadership and management, high performing teams and highly capable individuals. Since Fuel Learning was established, we have partnered with some of the most progressive companies in the world, delivering forward-thinking initiatives that add long-lasting value and a real return on investment. Leadership & Management Programmes | Apprenticeships | Team Development | Graduate Development We are proud to work with some of the most iconic global brands in the public and private sectors. Our clients consistently tell us that we are the best provider they have ever worked with, which is why we have working relationships spanning over 10 years with some of the world’s leading multinational companies.

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ISO Academy Limited

iso academy limited

Lichfield

ISO Academy Limited has been established for the sole purpose of providing effective ISO and related training courses to improve awareness, knowledge and competence of individuals and organisations.

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East Birmingham Community Forum Ltd.

east birmingham community forum ltd.

West Midlands

In our 30 years of service, we have delivered Careers Guidance support to over 100,000 people, delivered 40,000 accredited qualification, and offered enterprise support to 1,550 businesses. EBCF Ltd is a not-for-profit company limited by guarantee established in 1992 by Her Magesty’s Government mandated by the Secretary of State to establish locally managed community capacity building provision via East Birmingham Taskforce (1988). The Company established three main areas of focus, these being, Jobs, Enterprise, and Training. The business operated under the JET Shop brand for many years in the heart of East Birmingham and during the last 10 years successfully branched out to other inner-city areas of Birmingham and regionwide to meet contractual obligations and strategic objectives. EBCF has delivered jobs, enterprise, and training related projects through Local, Central and European government funding, and including other philanthropic agencies. We are accredited with all leading exam boards and hold direct claim status (DCS) for many qualifications from entry level to Level 6 in various vocational areas. Our Careers Advisers are in-house trained and qualified to Level 4 and 6 with wealth of knowledge and experience to enable our customers to make a smooth transition from learning to work. Our 30 years of local in-community delivery enables us to have a qualified perspective on what will work and what will not when engaging local communities. Our success to date has been possible by investing in local communities, establishing partnerships with likeminded organisations, and levering resources of benefit to our beneficiaries.

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First Safety Training Services

first safety training services

5.0(50)

Nuneaton

If you are looking for health and safety support, advice, and training by qualified teachers who can make the experience memorable for your staff then come to us at First Safety Training Services. Our mission is to make health and safety compliance as painless as possible for our customers. We offer a wide range of courses including First Aid, Emergency First Aid at Work (EFAW), Level 3 Health & Safety, Level 2 Fire Safety, Working at Heights and Level 2 Moving & Handling. We are approved by Highfields Awarding Body for Compliance and we are fully qualified. Our pricing is simple and transparent and amongst the most competitive in the industry. Our courses are relaxed and fun to attend providing a positive learning experience. Group sizes are kept small to allow for greater tutor contact time.

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Calderfields Golf & Country Club

calderfields golf & country club

4.2(692)

Walsall

Calderfields Hotel Golf & Country Club Here at Calderfields Hotel Golf & Country Club we pride ourselves in offering a superb venue with the highest standards of customer service.

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Insite Training

insite training

London

inSITE Training & Development, Inc., a woman owned small business, was started in 1991 by Founder Susan S. Porter. Upon her retirement in 2010, Carol Erdman, who had worked with inSITE for 15 years became President and CEO. Since the turn of the century, inSITE has continued to grow and serve the business community as well as contribute to the community as a whole. Improving the quality and availability of education remains our primary focus for corporations, government agencies, and the non profit community. With a strong administrative team, instructional design staff and seasoned facilitators, inSITE has the unique ability to provide a wide variety of services. We hire graduate level interns to demonstrate our commitment to development of the next generation of instructional designers and instructors. Our forte has been to place teams on-site to assess, develop, deliver, and evaluate classroom-based training and web-based solutions. inSITE has expertise in conducting comprehensive needs and task analysis that truly determine skill-based needs. We focus on performance, not training, so our recommendations, once implemented, create an environment where employees not only have task-related skills to conduct their jobs, but are able to perform at levels needed for employees to reach their benchmarks, departments to achieve their goals, and the organization to attain its strategic plan while being flexible and ready to take on new challenges. Our eLearning modules can be tailored to include your policies, culture and other specific content. We use gamification to engage learners in classroom and web-based platforms. Adults learn when they are engaged and participating so our classroom learning engages all the senses. In order to ensure significant learning occurs in two to six hour courses, we limit lectures to 15 minutes or less and call them lecturettes. The remainder of the class is for large and small group discussion, enriching case studies that are so true to life they arouse emotion, role plays that help participants understand how they naturally behave in certain situations, simulations and video vignettes that demonstrate typical work place issues and bring learning to life. We provide a number of inventories including MBTI and its Step 2, DiSC, Thomas Kilmann, Gregorc Style Delineator, and the Conflict Mode Instrument. The use of the World Café is a highly successful learning format that draws in high level professionals and managers. We ensure a great deal of practice of all new skills and tools so that participants can transfer learning readily upon return to their job. inSITE Training & Development, inc. has conducted all aspects of the ADDIE model for both the Federal government and private sector. Most often, we conduct a needs analysis as a prelude to designing and developing instruction as well. By being involved in the entire ADDIE process and often delivering the training ourselves, we have learned just how comprehensive the needs analysis must be. We have on staff advanced degreed Instructional Designers, Project Managers, Instructors and Facilitators (PhD, MBA, Masters Degree), Coaches (ICF certified), a Psychometrician, a Web designer and a Gamification/eLearning programmer.

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Resorts World Birmingham

resorts world birmingham

Marston Green

Exciting and always rewarding. Discover a range of jobs available now with our teams. With roles available in hospitality, customer service and retail from some big brand stores and a fantastic range of bars and restaurants, we’re certain you’ll find the role for you. You may even find yourself interested in exciting ventures with roles at Vortex Gaming ...

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