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35 Customer Service courses in Mold

Customer ServiceMold

Boost Customer Satisfaction: Join us 1 Day Training in St Asaph

By Mangates

Customer Service Essentials 1 Day Training in St Asaph

Boost Customer Satisfaction: Join us 1 Day Training in St Asaph
Delivered In-Person + more
£595 to £795

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry
1234

Educators matching "Customer Service"

Show all 5
Rocket Training

rocket training

0.0(3)

Wirral

Rocket Training is training provider with centres in Liverpool and the Wirral. It has been established since 1981 and delivers programmes for individuals and employers across the Greater Merseyside area. Rocket Training has a strong reputation across the region for the quality of our programmes. We make sure that our service is friendly and professional and that all staff are well qualified and experienced in their area of expertise. All our customers are important and we take great care to design learning to meet the needs of individuals and companies. Many of our programmes are aimed at young people who are looking to find their way in the world of work and our members of staff work tirelessly to help them achieve both qualifications and employment. We are extremely proud that Ofsted award Grade 2 (Good) to our organisation when we were last inspected in 2016. We continue to have a clear focus on quality programmes which are nationally recognised and meet the needs of local people and employers. Our successes are numerous with thousands of people over the years having benefited from help into employment or the achievement of relevant qualifications. Numerous companies have also grown their businesses as a result of our thoughtful approach in matching individuals to vacancies.

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Solutions2Success

solutions2success

Chester

Distance working is increasing, so we have to ask, how can we improve our sales team's performance and adapt to the new buyer behaviours and lead generation methods. All our ISME Endorsed Centre sales trainers have successfully worked with SME’s and Blue-Chip companies alike to optimise their team’s sales performance. In a growing digital age, your sales team must gain the best business development skills to secure new business and generate high growth from your existing clients. Whether you are selling software or other products, services or solutions, our courses and 360-degree sales training solution will develop your sales team and help you enhance business performance. Fast track or long-term training programmes, we can help you accelerate your sales team’s performance. How can we help you?

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NTG Training Ltd

ntg training ltd

London

When you choose NTG Training as your apprenticeship training provider, you will be sure to get exactly what you need from our team of experts who will work with you to understand exact individual and/or organisational requirements, preferred learning styles and most appropriate learning needs in order for us to deliver the right training for you. Most importantly, we are a strategic partner helping to grow your business and develop your staff. We take time to get to know your business and the skills you need so that we can design apprenticeship training solutions and bespoke programmes that attract the brightest talent and empower your staff to grow and develop new skills. We are experts across digital marketing apprenticeships, customer service training, business administration training, warehousing and storage, and pioneers in textile care apprenticeship training.

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Mangates

mangates

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

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Williams Performance Coaching

williams performance coaching

Deeside

Anita Williams has been coaching and developing people since 1993. Her extensive experience, gleaned from a comprehensive grounding in the banking sector, followed by a long stint in leadership in the house building sector, has resulted in a broad understanding of what it takes to motivate and encourage people to perform at their best. Her seventeen years as a Sales and Marketing Director have exposed her to the pressures of leadership and the handling of budget timetables and constraints. Feeling proud of her achievements, Anita is now quite philosophical about her encounters with the challenges of her career thus far: “Making the decision to set up in business on my own felt like disembarking a huge learning curve; I was inspired by it and all the better for having endured it. My skill set has been nourished with a mix of emotional roller coaster rides and thought provoking business decisions. If I had to go back to the start of my career and live it all over again, I doubt I would make many changes. I appreciate that to be successful, grounded and content at work is to engage with those around you, share experiences, learn from each other, respect each other and play to the strengths of a team. How you deal with objectives and grow from them determines your strength of character and general well-being. How you behave is all about the attitude you choose to adopt. During my time as a Director, I was empowered to steer my team and represent my area of expertise at board level. I believed in my decisions. I propelled a confidence which I was able to pass on to a dedicated team of hard working people who shone. Now that I have founded my own business, I am able to offer constructive, progressive and meaningful training for leaders and their workforce in an engaging way. I take pride in listening first. This is key to effective communication, and I work hard to practise what I preach! Through careful planning and a focus on growth potential we can make huge “inroads” into our strategic thinking. At Williams Performance Coaching, I am delighted to offer some very useful material on how to motivate and encourage your team to be successful, and I will be delighted to mould a specific course to suit your company targets and the needs of your particular team.” Williams Performance Coaching offers professional tailor-made training courses to suit your requirements. It is easy to get started. All it usually takes to identify your immediate need is a chat over coffee 🙂 Here are some useful examples of prompts, identifying elements you could incorporate, to get you started: Motivational training days Business planning Effective leadership training Professional customer service Efficient time management for senior managers Sales conferences The sales journey Back to basics: Selling skills Enhanced selling skills Effective communication Handling cultural change Recruitment assessment days Team building exercises

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