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32 Customer Service courses in Mildenhall

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Educators matching "Customer Service"

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PETM

petm

5.0(27)

Peterborough

PETM LTD is a family-run business that was established in 2021, specializing in delivering essential training services for vocational drivers and transport audits for businesses in the heavily regulated Road haulage industry. The company focuses on two areas - training and auditing. Providing mandatory periodic Driver CPC (Certificate of Professional Competence) courses and First Aid Training in line with the latest Health and Safety Executive (HSE) requirements. In addition, we offer more than 300 CPD-accredited online and e-learning courses, covering a vast range of subjects across different sectors and areas of expertise. As an approved training centre by Pro Trainings UK and an approved consortium member of Driver CPC 4U, PETM LTD is committed to delivering high-quality training to meet industry standards Our audit services are focused on assisting businesses to improve compliance and safety. All our auditors are qualified ISO9001:2015 Lead Auditors giving you peace of mind that our audit is delivered to high standards and will be your first step to verifying your success in the transport industry. All our auditors are certified ISO 9001:2015 Lead Auditors, ensuring that our audits are conducted to the highest standards. With PETM LTD, you can have peace of mind knowing that our services provide a solid foundation for ensuring compliance and driving your success in the transport industry. The key services offered by PETM LTD include: Transport Compliance Audits: Our Operator Licence Audit is tailored to thoroughly review your management systems and documentation, ensuring full legal compliance with your operator licence undertakings and mitigating any risks to your licence. Transport consultancy and assistance: Our transport consultancy services will provide you with regular monthly visits to ensure your business stays compliant with all relevant legislation. We offer expert advice on improving compliance and achieving your goals in a legal, efficient manner. For National and International Licence holders, we provide additional support, including internal audits with detailed reports and recommendations for improvement. We also offer comprehensive assistance with your O Licence application, guiding you from start to finish. Driver CPC Courses - PETM LTD specializes in providing mandatory periodic Driver CPC courses classroom and online via ZOOM for vocational drivers. These courses ensure drivers maintain their professional competence and stay updated on relevant regulations and best practices. Classroom training can be delivered at our training venues or the customer premises on request. Recognizing the importance of flexibility, PETM LTD also offers online training sessions conducted via Zoom. This allows participants to access training remotely, making it convenient for those who cannot attend in person. First Aid Training - We can offer First Aid Training to businesses and individuals to equip them with the essential skills and knowledge required to respond effectively to emergency situations. This training is conducted in accordance with the latest HSE requirements. Training can be delivered at our training venues or the customer premises on request. Online Training - Recognizing the importance of flexibility, PETM LTD offers online e-learning training sessions that you can access on your own time. This allows participants to access training remotely, making it convenient for those who cannot attend in person and need more time to complete the training. Customised Sessions - We can provide the flexibility to conduct training sessions at customer facilities upon request. This tailored approach ensures that the training aligns with the specific needs and schedules of the clients. Our Training Venues - PETM LTD provides training sessions at its dedicated venues. These include in-person sessions held at training venues in Yaxley, Peterborough, and our new facility located at Unit 31, Lancaster Way Business Park, Ely. PETM LTD takes pride in being a trusted choice for vocational drivers and businesses seeking to meet regulatory requirements and enhance professional skills. Our comprehensive solutions include Driver CPC courses, First Aid Training, CPD-accredited e-learning courses, and auditing services, all reflecting our commitment to delivering high-quality, accessible training and compliance support.