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32 Customer Service courses in Luton

Customer ServiceLuton

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626
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Educators matching "Customer Service"

Show all 11
The Watford Utc

the watford utc

Watford

The Watford UTC has an unconventional approach to education. We believe that a school is a place where our students are empowered to attain their dreams, a place where they are inspired to attend. We offer a dynamic and diverse range of courses above the norm, which drives our students towards their future career path and an understanding of the real world. This is delivered in an environment where a student feels a unique sense of belonging, where individuality is accepted and encouraged. Where they are treated with respect and naturally feel accountable.

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Wiz Training & Development Ltd

wiz training & development ltd

Stevenage

Providing Training, Coaching and Facilitation solutions. We have extensive experience of working with public, private and voluntary sector organisations. In particular Wiz specialises in Local Government and Public Sector Training.

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London Waterloo Academy

london waterloo academy

4.4(67)

London

London Waterloo Academy (LWA) is an independent establishment of Further and Higher Education provider since 2009, located near famous Waterloo and Southwark and Blackfriars stations, a short walk to famous Southbank, River Thames, Big Ben, Tate Morden and other historic building at the heart of London. LWA welcomes all students from diverse backgrounds and encourages a multi-cultural community from the representatives of over twenty nationalities on campus each year. The college adheres to the founders’ initial objective to ‘support students to learn how to think critically for themselves and  contribute towards making the world a better place. The academy offers a wide range of professional programmes: Dental Nursing, Dental Sedation, Oral Health Education, Fluoride Varnish Application, Airline Cabin Crew, Corporate Airline Cabin Crew, EASA Attestation, Airline Cabin Crew Recruitment and Selection Day, SEP (Safety Equipment and Procedures), General English, ESOL, Spanish, French, Italian, Brazilian Portuguese, German, Meditation, Customer Service, First Aid, Basic Life Support, Safeguarding Adults and Child Protection Level 2 and Mental Capacity Act, Principles of Safeguarding & Protecting Children, Young People or Vulnerable Adults Level 3.

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Empowerment Solutions (Herts)

empowerment solutions (herts)

Welwyn Garden City

The mission of Empowerment Solutions (Herts.) Limited is to be nationally (specifically Hertfordshire) recognized as an outstanding Training and Consultancy company

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C&C Training Ltd

c&c training ltd

Bedfordshire,

Working in partnership achieving resultsSince 2007 C&C Training has supplied innovative training and development solutions that have helped some of the UK’s leading companies to increase productivity and adhere to quality standards.

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Garden City Crafts

garden city crafts

, Hertfordshire.

Here at Garden City Crafts we pride ourselves on low prices and excellent customer service. Come and see us for all your card making, beading and scrapbooking needs.

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First Touch Training

first touch training

Hitchin

Based in Hitchin, Hertfordshire First Touch Training Ltd have been helping clients improve profitability through enhancing skills, changing behaviours and improving systems and processes since 1997. We offer first class training in sales, leadership and customer service through open courses and in-house training in single and multiple day formats as well as coaching, consultancy and interim sales management. We pride ourselves on achieving measurable results for all our clients.

Athenaeum Consulting

athenaeum consulting

Bedfordshire

In today's results-driven economic climate, it can feel challenging to invest time in your own management development as well as in learning solutions for your people. Yet, when you do, you will see even greater success. Athenaeum works in the UK and globally with large and small, public and private organisations, to help achieve results through people. Our mission is to provide high impact, pragmatic blended learning solutions in management and leadership training, as well as working with frontline teams on learning solutions that engage and inspire. Although our specialist areas are in leadership, communication and emotional intelligence (using the EBW, Emotional Behaviours at Work system) to create blended learning solutions, we also work in Customer Service, Sales, Negotiation, Coaching and Development, Management Skills and Training Trainers.

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Cloud 9 Education

cloud 9 education

London

Company Profile Cloud 9 Education Services was founded in July 2018. Our ethos is to strive towards providing excellent customer service, account management and support to each school, academy and MAT we work with. Building professional working relationships through honest and accurate advice. Working with our customers we always strive to realise the potential technology can bring and our success is measured by the impact and benefits our solutions deliver. We offer an extensive portfolio of products and professional services – ranging from hardware and software through to IT consultancy, network design and implementation and project management, providing outstanding service and support at all times. We are always on hand to provide advice and assistance, this gives our customers easy access to a complete range of integrated solutions through a single experienced IT partner. Our innovative solutions are designed in partnership with edtech vendors and the vision of our customers. Using cloud technology we deliver integrated platforms and connect teachers and students with technology.

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Angel Of Education

angel of education

London

We create innovative web-based applications to help all levels of the education sector, from pupils, teachers and school leaders right through to local authorities and large academy chains. Our tools are used nationwide, as well as internationally. We Believe… Everyone deserves a quality education; Freedom & creativity breed innovation; Excellence should be noticed & rewarded; Life is better with some fun & personality; Greatness comes from always knowing that you can be better; Angel is not its employees, but our beliefs. Those will live forever. The Angel Circus At the beginning of 2012, we converted our offices into a Circus so that our surroundings could reflect the personality and innovation that takes place within the company. Why a circus? Because the circus is a place where talented performers train hard and work to entertain and thrill their audience. In the same way, we want to wow people with our software, customer service and support. We love seeing visitors’ faces when they come to meet Team Angel at our circus. There’s a Big Top and gypsy caravan for creative meetings, a grandstand (complete with ball pool) for presentations, a full-wall blackboard for ideas and inspiration, plus fairground mirrors, a popcorn machine and plenty of other circus curiosities for fun. Most of our staff have even learnt to juggle! And really, it’s our staff who reflect the Angel Solutions DNA more than any props ever could. How We Encourage Creativity… Beyond the circus, creativity and innovation is central to how we work. We give staff plenty of opportunities to promote and showcase their talents, whether work-related or not, and place a high value on ongoing learning. Most importantly, we always strive to celebrate effort and creative thinking in our team, just as much as we celebrate their successes. For example, our staff might… Introduce a new work process to try to save time Trial a new technology inside one of our products Teach a skill or share an idea at a lunchtime smorgasbord session Work with a totally different team on an innovation day Run a staff training session to share their knowledge Do an online course to learn something new No matter how busy we are, it’s important to us to carve out precious time like this. We hold Innovation Days every month and encourage as many people as possible to pause what they’re working on to take part. During that time, teams can mix up and people have an opportunity to work on whatever they want! At the show and tell sessions at the end of these days, presentations are always met with the sound of applause and cheering, whether or not they worked out! Our Performers More than anything else, our company culture is genuinely reflected in the wonderful people who make up our staff team. Lots of our staff have been with us a long time now — some since graduating from university — and their hard work, dedication, expertise and creativity is rewarded. Take a look at our jobs page for more on the benefits we give our team, or see our Flickr photo gallery for a flavour of what it’s like to work at Angel. Want to Visit the Circus? We love it when schools, authorities and other current or potential stakeholders come to visit us here, and are always welcoming to the office groups of students or people from other sectors who want to come and meet our team. Only here at our circus can you get a true feel for who we are and what makes our products and services so special. Simply get in touch if you’d like to pay us a visit. We are hiring! Join Team Angel If you think you’d fit in well in our team and have skills to offer, head over to our jobs page to find out more! WORK WITH US About us Our Team The Board Our Charity Work Awards Recruitment How to find us

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