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34 Customer Service courses in Ledbury

Customer ServiceLedbury

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Gloucester

By Mangates

Customer Service Essentials 1 Day Training in Gloucester

Boost Customer Satisfaction: Join us 1 Day Training in Gloucester
Delivered In-Person + more
£595 to £795
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Educators matching "Customer Service"

Show all 7
Inspiring People

inspiring people

Worcester

The fresh approach to customer service consultancy, training and personal development Covid-19 has completely changed the customer experience landscape. Now more than ever we have a huge responsibility to both protect and build the confidence of our colleagues delivering and our customers receiving service.

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Worcestershire Group Training Association

worcestershire group training association

5.0(5)

Worcester

Our Courses HWGTA offer a variety of training courses for individuals and businesses looking to upskill, improve or refresh their knowledge. We work with Nationally recognised awarding bodies to deliver high quality, innovative training alongside our own in-house designed training programmes. It is also possible to provide bespoke training packages tailored to your business needs.

Hr Champions Ltd

hr champions ltd

Gloucester

Established in 2000, HR Champions were frontrunners in the concept of a consultancy dedicated to the provision of HR Services for other businesses. We’ve steadily and organically grown into a leading independent HR and Training Consultancy, enjoying an excellent reputation. We thrive on our culture of delivering outstanding customer service, and pride ourselves in being flexible and nimble whilst remaining at all times business-like and professional. We believe that our success is largely due to our ability to get under the skin of and understand our clients, developing a strong relationship and rapport. Over the last 19 years, we have continually developed both in terms of the organisation that we are and the services we provide to clients. We have also developed a network of associates for both HR and training who we can call upon should the situation require it. Our EmployerGuard service provides HR and Employment Law advice, key documentation, on-sit support and other support services, whilst our dedicated training team is able to offer accredited ILM training, mental health training, and a whole suite of wider courses that individuals and business can benefit from.

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Turner Corner Learning Solutions

turner corner learning solutions

5.0(27)

Malvern

Our Building Confidence and Motivation Course will help employees overcome self-liniting beliefs and achieve greater results. Award-winning Trainer

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Envesca Ltd

envesca ltd

5.0(264)

Gloucester

Back in 1996, in a small home office in Gloucester, Envesca was born. Sue and Simon Ellis created the business to deliver first-class food hygiene training. With a vision of championing a safe and healthy environment and determined to build a company renowned for its exceptional customer service. They set about creating a business that offered customers a positive learning environment. In addition, they created learning that engaged, inspired, and encouraged candidates and delivered outstanding results. Today it’s these same principles that underpin everything Envesca does.

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Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

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Gloucestershire Enterprise Ltd

gloucestershire enterprise ltd

4.5(4)

Gloucester

Gloucestershire Enterprise Ltd (GEL) provides practical high quality, affordable training courses and qualification development programmes to businesses of all sizes, types and sectors in Gloucestershire and beyond. We provide a range of services that are relevant, comprehensive, widely accessible, affordable and delivered with the highest levels of customer service. We are based at Twigworth Court Business Centre where we provide the following services: Training: An open programme of over 130 different short courses in business, leadership and management skills, including short course qualification programmes to national standards, and supported by an online Virtual Learning Environment (VLE). In-House training for organisations from our range of open programme courses or qualification programmes. Bespoke training designed with you to meet your outcomes, from tailored versions of an open programme course to completely bespoke leadership and management programmes. We also accredit existing company training programmes using the ILM Assured Award accreditation. Higher education programmes that offer a one, two or three year degree in business or leadership & management depending on experience or qualifications. Progression is available to a masters in entrepreneurial leadership. DiSC Profiling designed to help develop self-awareness and emotional intelligence Qualifications: Short course qualifications to provide a foundation of leadership and management skills from Level 2 to Level 7 Specialist Health & Safety qualifications accredited by IOSH, NEBOSH and City & Guilds Higher level and specialist qualifications accredited by ILM, APM and HE Universities. Apprenticeship Development: We are on the Register of Apprenticeship Training Providers (RoAPT) and are able to offer a range of development programmes mapped to the new Apprenticeship Standards. We are currently delivering Advanced and Higher Level Apprenticeships. If you want to motivate your staff through improving their skills, Gloucestershire Enterprise is the first place you should call.

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