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32 Customer Service courses in Formby

Customer ServiceFormby

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626
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Educators matching "Customer Service"

Show all 11
PMR Training and Development Ltd

pmr training and development ltd

St Helens

We are a learning, training and people development consultancy, operating both nationally and internationally.  We provide a wide range of development services from training courses (classroom, online and blended) - either as open/public courses - or bespoke inhouse programmes.  Some of the topic areas we cover include: * Leadership * Management * Coaching * Team building * Change Management * Performance Management * Customer Service * Train the Trainer * Soft-skills (Communication, Interpersonal, Presentation, etc) We have two unique programmes - 'PROUD Principle® – Achieving Customer Service Excellence', and our ACTIVE 'Coaching® – Coaching Excellence course', which are run as open/public courses as well as inhouse.  In adition we also run teambuilding programmes incorporating our unique team profiling tool TEAM Colours®. Our other services include: * Coaching  - Executive 1-2-1 services and Coaching training * Psychometric assessments * OD, Talent Management and L&D Consultancy services.

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Jrc Training

jrc training

Wallasey

We are a small but highly versatile and experienced group of professionals from the world of Policing, Education and Social Care who strive for one thing, to train your staff professionally. We pride ourselves in jargon free pragmatic and appropriate training. We strongly believe that there is no such thing as one size fits all in relation to training and all our courses are bespoke designed for your needs. With so much pressure on staff time we can deliver our courses outside the key business day to faciliate the smooth running of your organisation - ask us for details. Fully inclusive teaching methods and materials are always utilised and the training team are well versed in supporting any person with a disclosed educational disability. In addition your staff can, if required, be screened for dyslexia prior to course attendance so any additional support and reasonable adjustments can be put in place. We have established a small but impressive client base from the world of Transport, Local Authorities, Sports, Entertainment and Further education.

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Rocket Training

rocket training

0.0(3)

Wirral

Rocket Training is training provider with centres in Liverpool and the Wirral. It has been established since 1981 and delivers programmes for individuals and employers across the Greater Merseyside area. Rocket Training has a strong reputation across the region for the quality of our programmes. We make sure that our service is friendly and professional and that all staff are well qualified and experienced in their area of expertise. All our customers are important and we take great care to design learning to meet the needs of individuals and companies. Many of our programmes are aimed at young people who are looking to find their way in the world of work and our members of staff work tirelessly to help them achieve both qualifications and employment. We are extremely proud that Ofsted award Grade 2 (Good) to our organisation when we were last inspected in 2016. We continue to have a clear focus on quality programmes which are nationally recognised and meet the needs of local people and employers. Our successes are numerous with thousands of people over the years having benefited from help into employment or the achievement of relevant qualifications. Numerous companies have also grown their businesses as a result of our thoughtful approach in matching individuals to vacancies.

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Jm Excellence In Training

jm excellence in training

40 Kelvin Road Wallasey, Wirral,

OUR HISTORY: JM excellence in training was established in 2004, we are an Ofsted graded good training provider working with businesses across the nation. OUR MISSION STATEMENT: “Transforming Futures and Changing Lives”. OUR VALUES: Creating a friendly, personable and happy working environment, Striving for resilience, dynamism & innovation. Excellence in everything we do. A self-motivated team for continued improvement. Health & well-being always central to everything we do.

The Learning Foundry

the learning foundry

3.7(6)

Liverpool

Get all the information and guidance you need on traineeships, apprenticeships and job vacancies at our Open Days, or meet our team at events across Merseyside.

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James Robinson Golf Lessons

james robinson golf lessons

5.0(11)

Preston

LYTHAM GOLF ACADEMY The leading golf facility in Lytham offering a first class public golf driving range experience, now featuring Toptracer Range! This combined with industry leading PGA coaching and first class customer service in our golf superstore, makes us the number 1 destination for all your golfing needs.

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Hybrid Technical Services

hybrid technical services

5.0(36)

Liverpool

We train Gas engineers, Electricians and Plumbers. We provide training to both existing trades people as well as those who wish to start a new career in these industries. We are fully committed to providing the very best levels of customer service and the highest possible standards of training. All of our training staff are experienced in successfully developing the skills of candidates. From new entrants to time served professionals who need to keep their skills up to date in the fast moving utilities industry.

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The Cpd Consultants

the cpd consultants

London

We are an independent accreditation body that can help support you gain CPD accreditation for your training courses. "CPD" is a universal term used to describe Continuing Professional Development. Becoming an accredited trainer will emphasise your creditability as an individual and to demonstrate that you have all the credentials to deliver excellent training courses to your students. FREE MEMBERSHIP Affiliated Partners SEE SERVICES Satisfaction Guaranteed The world of technology can be fast-paced and scary. That's why our goal is to provide an experience that is tailored to your company's training needs. We pride ourselves on providing professional customer service online and office based so that we can guide you through your accreditation smoothly and hassle free. We guarantee you will be satisfied with our work.

Paymentshield

paymentshield

Southport

SO WHO ARE WE? WE'RE ONE OF THE UK'S LEADING INSURANCE ADMINISTRATORS AND DISTRIBUTORS. Working with some of the UK's best known insurers, we deliver premium products and services to financial advisers and their clients (that's you!) Read our General Terms of Business WE'RE OBSESSED WITH CUSTOMER SERVICE 'Treating Customers Fairly' is at the heart of everything we do, which is why we're a proud member of the Institute of Customer Service. WE PASSIONATELY BELIEVE INSURANCE SHOULDN'T BE PURCHASED OFF THE CUFF Insurance is vitally important to everyone's financial future and warrants professional advice; something the comparison websites can't give you! WE'VE GOT THE EXPERIENCE More than 25 years of it from our head office in Southport. We've been a subsidiary of Towergate, one of the UK's largest insurance intermediaries, since 2009. General Terms of Business About us Client Money Handling Careers Customer Care WANT TO CHAT? You can call our customer services team on 0345 601 1050 Monday - Friday 8.15am - 5.45pm Saturday 9am - 2pm Bank Holidays 10am - 4pm We also offer a live chat and bot service to answer any questions you may have CHAT NOW Monday - Friday 8.30am - 5.30pm Saturday 9am - 1pm WHAT OUR CUSTOMERS SAY "I'm more than happy with the company, and with the people I deal with, and my policy itself" Alix, Millom "Very friendly and efficient company." Claire, Tewkesbury "I would recommend you to anybody. Very helpful, all the time. Thank you for your service." Ann, Rossendale "One of the best Company's I have dealt with." Stephen, Leeds Call our Customer Service Team on 0345 601 1050 Monday - Friday 8.15am - 5.45pm Saturday 9am - 2pm Bank Holidays 10am – 4pm PRODUCTS Home Insurance Landlords Insurance Tenants Contents Tenants Liability Mortgage Protection POLICY DOCUMENTS Home Insurance Landlords Insurance Rent Protection Tenants Contents Tenants Liability Income Insurance Mortgage Protection SITEMAP Home About Us Careers Contact Us FAQs Terms & Conditions Cookies Accessibility Fair Processing Notice Modern Slavery Act I NEED TO... Make a claim Contact us Paymentshield Limited (registered number 02728936) is a company registered in England and Wales at Southport Business Park, Wight Moss Way, Southport, PR8 4HQ. VAT registration no: GB 447284724. Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Paymentshield Limited is authorised and regulated by the Financial Conduct Authority (FCA) under registration No. 312708.See the Financial Services Register for further details. © Paymentshield Limited 2022 Read more at: https://www.paymentshield.co.uk/about-us © Paymentshield Ltd

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NLP Liverpool Ltd

nlp liverpool ltd

5.0(9)

Liverpool

NLP Liverpool is one of the oldest NLP (Neuro-Linguistic Programming) Training Institutes in the North West. Our principal trainer, George Cunningham, has been coaching groups and individuals for over 25 years; we are Licensed by Richard Bandler and the Society of NLP to deliver and certify NLP Practitioner and NLP Master Practitioner training on their behalf. With a corporate communication and business process background, we are specialists in delivering bespoke communication skills training. We work with all sectors, including legal, NHS, pharmaceutical, local authority, education, universities and central Government to give people the skills they need. Our course portfolio includes modules on  * dealing with difficult people * sales * sales management * customer service * telesales * reducing stress & burnout * communication skills * communication for marketing * presentation skills * listening skills * introduction to NLP * Certified NLP Practitioner * Certified NLP Master Practitioner  Our "NLP for ..." series offers specialist courses for  * project managers * HR * new managers * legal professionals * customer services * etc All can be tailored to your exact requirements. Courses are delivered UK-wide in person or online if required.  Call us to discuss your needs, we are always happy to talk through and identify what will add the most value to your people and your business. 

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