Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Delivered in Loughborough or UK Wide or OnlineLoughborough or UK WideorOnlineFlexible Dates
Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.
Delivered In-Person in Consett or UK WideConsett or UK WideFlexible Dates
£18
Customer service – get all the basics right and enhance your customer experience
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
Delivered In-PersonIn-Person courseFlexible Dates
Price on Enquiry
How to generate long-standing customer loyalty when dealing with clients?
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
Delivered In-PersonIn-Person courseFlexible Dates
Price on Enquiry
All you need to know about telephone etiquettes, communication and behaviours
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
Delivered In-PersonIn-Person courseFlexible Dates
Price on Enquiry
All you need to know about effective complaints handling
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Delivered In-PersonIn-Person courseFlexible Dates
Price on Enquiry
Delivering the best customer care when dealing with clients
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
Delivered in person or OnlineIn-personorOnlineFlexible Dates
Price on Enquiry
Successfully manage customer expectations during each stage of the customer journey
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
Delivered in person or OnlineIn-personorOnlineFlexible Dates
Price on Enquiry
Boost Customer Satisfaction: Join us 1 Day Training in Fleet