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32 Customer Service courses in Brackley

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Educators matching "Customer Service"

Show all 9
Asa Training Ltd

asa training ltd

2.7(23)

Northampton

Welcome to ASA Training Ltd (Anderson Stockley Accredited Training Ltd), we offer a number of vocational qualifications including Apprenticeships and Traineeships specialising in Dental Nursing and Early Years qualifications. Anderson Stockley Accredited Training Ltd (ASAT Ltd) have been established since 1993 and deliver training to many sectors of work, both commercially and as a provider of government funded initiatives. ASAT Ltd have established an excellent reputation as a provider of health specific qualifications such as Dental Nursing, Clinical Healthcare, Maternity & Paediatric, Peri-Operative, AMSPAR Medical Administration, as well as the core business training of Business Administration, Customer Service, Team Leading and Management Qualifications. Most recently ASAT Ltd have been awarded a ‘Grade 2’ from Ofsted following an inspection in January 2017 and have been approved on the Register of Apprenticeship Training Providers (RoATP). How we work? ASAT Ltd feel it is important to offer flexible delivery of training which enables individuals to be able to learn at a convenient time to them. Every learner will have access to online resources such as; revision tools for units in their specific qualification and practice questions for the learners to work through to support and prepare them for exams. ASAT Ltd believe the best way to deliver qualifications is through face-to-face learning, including a mixture of 1-2-1 assessment, revision and observation visits. After the sign-up and induction has taken place ASAT Ltd will plan a schedule of appointments with the learner, on average every 4-6 weeks.

Ravalue Services

ravalue services

Milton Keynes

After 25 years of Business & Finance Leadership experience in marquee companies starting with Unilever, holding senior management roles at Murugappa Group, CFO at Eicher and part of the Global Leadership Team at American Express, Ravi drew his inspiration to become the first-generation entrepreneur in the Business Services space. Given his pioneering global experience at American Express in mid 1990s to establish the first ever offshore Global Financial Centreat Delhi, he founded RvaluE Consulting in 2005 as a pioneer to offer end to end services to strategize, set up, stabilize, operate and transform Captive Shared Services in India and overseas. With 20+ years of Business Process Management (BPM) experience, Ravi has now grown this company to become the RvaluE Group with laser focus on the entire life cycle spectrum of the Business Services space, covering enterprise functions and services strategy, process & technology transformation, captive operations, and end to end solutions. As a Business Leader at Amex Financial Centre, Ravi was integral to the growth of the Centre to make it truly global - starting with countries in Japan, Asia Pacific, and Australia (JAPA) Region, and expanding to servicing 30+ countries across all continents in the globe. He enabled growth and globalization of the Business Process Service operations in India creating ‘global centres of excellence’, for major F&A processes (like Accounts Payable, Reconciliations, Accounting and Reporting). He worked with customers across the globe, delivering over US$ 20 Mn cost saves and value-added services, while leading several global initiatives like Y2K Compliance, Capacity Optimization, Integrating Quality & Control, first time Sox Compliance for the global US$160Bn Balance Sheet etc. Based on the nucleus Finance Centre, Amex Global expanded offshoring to multiple functions and high-end processes including Risk Management, Customer Service, Analytics, Procurement, Real Estate, etc., thereby, making India as the second largest country for American Express in terms of employees, next only to USA. In fact, Amex GlobalCentre laid the foundation to create a new Industry in Global Business Services for India including GE and other Fortune 500 corporations. With India becoming the global hub for offshoring (through Amex in mid 90s) and spreading the power of Shared Services in India (since 2005), RvaluE pioneered Shared Services Forum to bring both global & India corporations and centres together in an Industry Platform, and this combined collaborative power was for the first time described and termed as ‘Global India’. Over the 16 years of setting up RvaluE, Ravi has built the Group on the strong foundation of his 4 decades of corporate, professional and entrepreneurial experience, and the expertise of the RvaluE Team to expand to multiple dimensions through Associate Companies & Ventures across the Business Services Space – Advisory,Setting up Captive Centres, Operations, Expansion, Process Transformation, Coaching, Learning & Organizational Capabilities, SSF as Industry Platform, Frameworks, M&A, Technology and Research.