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35 Customer Service courses in Ashby-de-la-Zouch

Customer ServiceAshby-de-la-Zouch

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Derby

By Mangatesinc

Customer Service Essentials 1 Day Training in Derby

Boost Customer Satisfaction: Join us 1 Day Training in Derby
Delivered In-Person + more
£595 to £795
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Educators matching "Customer Service"

Show all 6
Dynamic Training And Development

dynamic training and development

Hinckley

Today’s workforce needs to be flexible and agile As most organisations are now trying to do more with less, continuous development of your employees is essential. Only by improving core competencies and capabilities and addressing skills gaps can you remain competitive and achieve your business goals.

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Touch Training Academy

touch training academy

Derby

Contact us for more information on any of our training courses

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ISO Academy Limited

iso academy limited

Lichfield

ISO Academy Limited has been established for the sole purpose of providing effective ISO and related training courses to improve awareness, knowledge and competence of individuals and organisations.

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Lockstep Safety

lockstep safety

London

We at Lockstep Technology Group make sure information technology isn’t about selling products, but it is about serving our clients. We build our foundation upon innovating and engineering the best possible solutions for our customers because we believe IT, at its core, is customer service. What is Lockstep? When you’re in lockstep, everyone is marching the same way and to the same tune and that’s how our IT solutions are. Every solution we have feeds another solution, augments that solution or makes it better; it is all about optimization over time. We make sure the consulting we provide is in lockstep with our customers’ needs and requirements. Lockstep Technology Group is a secure managed solution provider, partnering with businesses in planning, developing, and implementing enterprise-class technology services. Lockstep exists to transform technology so that technology can elevate you.

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Mpi Learning - Professional Learning And Development Provider

mpi learning - professional learning and development provider

Loughborough

MPI Learning - Business Learning and Development MPI Learning is a global business learning and development provider based in the UK, we work to shape the learning of your leaders & employees.

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Logistics Learning Alliance

logistics learning alliance

Chellaston

Logistics Learning Alliance are a leading supplier of Logistics/Supply Chain Courses and Qualifications. Subjects covered include Management & Leadership, Supply Chain Management and Logistics Operations including Warehousing, Transportation, Inventory Control, Production Planning and Soft Skills. As one of the UK’s leading training companies in Logistics we offer exceptional levels of training both for individuals and for organisations. Our award winning development programmes are designed to both challenge and develop your Supply Chain and Logistics skills. All of our programmes are offered by online distance learning with face to face courses, or a blended option being available on request. We are also able to create bespoke programmes to meet specific organisational needs. These experiential learning programmes build on a simulated workplace, with strong tutor support to ensure that students have an enjoyable learning experience. Our tutors are all logistics and supply chain professionals, from a range of backgrounds spanning commercial, humanitarian and military sectors. All are driven by one vision – to help students through to successful completion of their programmes. We want you to ask the questions when you need help and guidance. Customer service and support for our students is at the heart of our business. Our Programmes use the innovative ‘competence model’ approach, which emphasizes application of skills, as opposed to the examination of knowledge. At the start of their course, the student is placed into a realistic scenario in which they have to advise on and manage logistics functions. Throughout the programmes, candidates are supported by tutors who are experienced in commercial or humanitarian logistics. The team at LLA also assess candidates’ assignments and determine when they are ready to proceed to the next unit. The European Supply Chain Award for Excellence in Training and Professional Development is awarded for projects that have resulted in improvements to the supply chain via strategic use of training and development programmes. In 2011, the award was won by the partnership of the Fritz Institute, CILT and LLA for the Certification in Humanitarian Logistics (CHL) programme. LLA is also an approved Learning Provider for the Enhanced Learning Credits scheme, designed to provide assistance to qualifying British Military service personnel in gaining a nationally recognised qualification.

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