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2388 Customer Service courses delivered Online

Document Control & Personal Assistant - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Document Control & Personal Assistant - Double Endorsed Certificate
Delivered Online On Demand
£159

Project Management

5.0(5)

By Wimbledon Training Services

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

Project Management
Delivered Online On Demand
£42

Disciplinary Procedures

5.0(5)

By Wimbledon Training Services

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

Disciplinary Procedures
Delivered Online On Demand
£42

Emergency First Aid at Work – Online Annual Refresher

5.0(5)

By Wimbledon Training Services

This Emergency First Aid Refresher course will highlight some of the most common situations that you might come across and the actions that you can take to help.

Emergency First Aid at Work – Online Annual Refresher
Delivered Online On Demand
£42

Emergency First Aid at Work For Irish Audiences

5.0(5)

By Wimbledon Training Services

This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

Emergency First Aid at Work For Irish Audiences
Delivered Online On Demand
£42

Business Administration

4.7(160)

By Janets

Register on the Business Administration today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Business Administration is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Business Administration Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Business Administration, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:18:00 Module 2: Business Telephone Skills Business Telephone Skills 00:20:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:35:00 Module 4: Business Etiquette Business Etiquette 00:20:00 Module 5: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 6: Travel Arrangements Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences Organising Meeting and Conferences 00:26:00 Module 8: Diary Management and Note taking Diary Management and Note Taking 00:22:00 Module 9: Time Management Time Management 00:36:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:41:00 Module 12:Organisational Skills Organisational Skills 00:26:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Service Customer Service 00:17:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00 Mock Exam Mock Exam - Business Administration 00:20:00 Final Exam Final Exam - Business Administration 00:20:00 Assignment Assignment - Business Administration 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Business Administration
Delivered Online On Demand8 hours 2 minutes
£25

Transport Planner

4.7(160)

By Janets

Register on the Transport Planner today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Transport Planner is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Transport Planner Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Transport Planner, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Transport Management Introduction to Transport Management 00:18:00 Module 02: Transport Management Systems (TMS) Introduction to Transport Management 00:18:00 Module 03: Transportation Management Strategy Transport Management Systems (TMS) 00:19:00 Module 04: Road Freight Transport Laws and Permits Transportation Management Strategy 00:38:00 Module 05: Rail and Transport Management Road Freight Transport Laws and Permits 00:33:00 Module 06: Transport Management for Ports and Inland Waters Rail and Transport Management 00:28:00 Module 07: Transport Management for Airlines Transport Management for Airlines 00:23:00 Module 08: Trends, Challenges and Best Practice in Transport Management Trends, Challenges and Best Practice in Transport Management 00:24:00 Module 09: Transport Management and Health and Safety Transport Management and Health and Safety 00:31:00 Module 10: Introduction to Logistic Management Introduction to Logistic Management 00:28:00 Module 11: Planning Framework for Logistics Planning Framework for Logistics 00:32:00 Module 12: Customer Service and Logistics Customer Service and Logistics 00:33:00 Mock Exam Mock Exam- Transport Planner 00:20:00 Final Exam Final Exam- Transport Planner 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Transport Planner
Delivered Online On Demand6 hours 5 minutes
£25

Travel Advisor

4.7(160)

By Janets

The Travel Advisor is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a Certificate of Achievement. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certification from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:15:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:11:00 Module 7: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:21:00 Module 8: Transport Management Procedure Transport Management Procedure 00:14:00 Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Tourism in the New Normal WorldPost-COVID Travel Destinations 00:18:00 Module 10: Sustainable Tourism Sustainable Tourism 00:09:00 Module 11: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 12: Brexit and its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:27:00 Module 13: Travel and Tourism Issues to Contend with Travel and Tourism Issues to Contend With 00:15:00 Mock Exam Mock Exam-Travel Advisor 00:20:00 Final Exam Final Exam-Travel Advisor 00:20:00 Assignment Assignment - Travel Advisor Unlimited Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Advisor
Delivered Online On Demand3 weeks
£25

Tour Operator

4.7(160)

By Janets

The Tour Operator is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a Certificate of Achievement. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certification from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:15:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:11:00 Module 7: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:21:00 Module 8: Transport Management Procedure Transport Management Procedure 00:14:00 Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Tourism in the New Normal WorldPost-COVID Travel Destinations 00:18:00 Module 10: Sustainable Tourism Sustainable Tourism 00:09:00 Module 11: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 12: Brexit and its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:27:00 Module 13: Travel and Tourism Issues to Contend with Travel and Tourism Issues to Contend With 00:15:00 Mock Exam Mock Exam-Tour Operator 00:20:00 Final Exam Final Exam-Tour Operator 00:20:00 Assignment Assignment - Tour Operator Unlimited Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Tour Operator
Delivered Online On Demand3 weeks
£25

Furniture Restoration and Carpentry Craft

5.0(1)

By Course Gate

Join the Furniture Restoration and Carpentry Craft bundle to master essential woodworking and furniture restoration skills. Learn carpentry and furniture design techniques with flexible online courses. Perfect for hobbyists and aspiring professionals.

Furniture Restoration and Carpentry Craft
Delivered Online On Demand7 hours 24 minutes
£11.99