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2382 Customer Service courses delivered Online

Hotel Management and Receptionist with Hospitality Management

By Online Training Academy

Are you passionate about creating unforgettable experiences for people? Do you dream of working in luxurious hotels and top-notch resorts? If yes, our Hotel Management and Receptionist with Hospitality Management Course is perfect for you! According to HubSpot Research, up to 93%of customers are likely to return to companies with excellent customer service. On the flip side, a bad experience can lead to churn, with 61% of customers switching to competitors after just one negative interaction. This number speaks volume and shows how good customer experience is key for a business to grow. And our course will teach you Hotel Management, how to improve your communication skills, handle difficult hotel guests, staying calm under pressure, computer skills, safety and many more. Don't miss out on the chance to build a rewarding career in hospitality. Enrol in our Hotel Management and Receptionist with Hospitality Management Course today and take the first step towards a brighter future. Key Features: CPD Certified Hotel Management and Receptionist with Hospitality Management Course Free Certificate from Reed CIQ Approved Hotel Management and Receptionist with Hospitality Management Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Hotel Management and Receptionist with Hospitality Management courseis a smart investment in your professional future. Our Hotel Management and Receptionist with Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Hotel Management and Receptionist with Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Hotel Management and Receptionist with Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Hotel Management and Receptionist with Hospitality Management Course Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments Module 11: Safety And Security In The Hotel Module 12: Sales And Marketing As A Hotel Receptionist Module 13: Dressing The Part: Creating The Professional Look In Hospitality Module 14: Keeping Stress Under Control On The Job Module 15: Legal Issues In Hospitality Module 16: The Future For Hotel Receptionists Learning Outcomes: Master hotel reception procedures, standards, and customer service techniques. Develop effective communication and telephone handling skills for hotel management environments. Acquire administrative, computer, and brand standard competencies in hospitality. Enhance hospitality, teamwork, safety, and sales abilities within hotel reception roles. Cultivate hospitality & professionalism through attire, stress management, and legal awareness. Anticipate future trends and advancements in the hotel receptionist profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Management and Receptionist with Hospitality Management 4:46:50 1: Module 01: An Overview Of Hotel Reception 21:28 2: Module 02: Hotel Reception Standard Procedures 15:08 3: Module 03: Customer Service In Hotel Reception 19:10 4: Module 04: Communication Skills Required For Hotel Reception 31:32 5: Module 05: Telephone Handling In A Hotel 26:56 6: Module 06: How To Handle Difficult Hotel Guests 20:22 7: Module 07: Administrative Skills As A Hotel Receptionist 14:11 8: Module 08: Brand Standards In The Hospitality World 14:19 9: Module 09: Being A Team Player: Working With Other Hotel Departments 10:15 10: Module 10: Safety And Security In The Hotel 31:31 11: Module 11: Sales And Marketing As A Hotel Receptionist 19:13 12: Module 12: Dressing The Part: Creating The Professional Look In Hospitality 08:37 13: Module 13: Keeping Stress Under Control On The Job 18:26 14: Module 14: Legal Issues In Hospitality 18:31 15: Module 15: The Future For Hotel Receptionists 15:11 16: CPD Certificate - Free 01:00 17: Leave A Review 01:00 Who is this course for? This Hotel Management and Receptionist with Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Hotel Management and Receptionist with Hospitality Management course. Moreover, this course is ideal for: Individuals aspiring to excel as a receptionist and in hospitality and hotel management roles. Hotel staff seeking to enhance hospitality, receptionist and administrative competencies. Professionals transitioning into hospitality, hotel management careers with a focus on reception. Students pursuing roles in hospitality, hotel management and guest services. Anyone passionate about delivering exceptional guest experiences in hotels through Hotel Management. Requirements There are no requirements needed to enrol into this Hotel Management and Receptionist with Hospitality Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Hotel Management and Receptionist with Hospitality Management course. Career path After finishing this Hotel Management and Receptionist with Hospitality Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Hotel Management and Receptionist with Hospitality Management are: Hotel Receptionist Guest Services Coordinator Front Office Manager Concierge Reservations Agent Revenue Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Hotel Management and Receptionist with Hospitality Management
Delivered Online On Demand5 minutes
£12

Medical Terminology, Receptionist and Transcription - QLS Endorsed Training

By Imperial Academy

With a projected 15% growth rate in the next decade, there has never been a better time to start a healthcare career

Medical Terminology, Receptionist and Transcription - QLS Endorsed Training
Delivered Online On Demand
£399

Real Estate & Financial Modeling Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

Unleash your financial and real estate potential with our superior Real Estate & Financial Modeling bundle! Consisting of 25 meticulously designed courses, this comprehensive package offers you the opportunity to unlock a wealth of knowledge that spans across vital topics like property law, financial management, real estate investment, and much more. Regardless of your current experience level, these courses can elevate your understanding to new heights. Explore insightful and up-to-date content, all distilled from a vast array of theoretical sources. The course bundle includes not only a deep dive into core subjects such as financial modeling and property management but also essential soft skills, like negotiation and time management. In a competitive world where knowledge is the ultimate power, our bundle is the key to unlock your success. The real estate market and financial sector await your enhanced expertise and strategic mindset. Make the smart investment today with the Real Estate & Financial Modeling bundle. We proudly offer 25 courses within the Real Estate & Financial Modeling bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Estate Agent Diploma Level 3 - CPD Certified Course 02: Real Estate Investor Training Course 03: Financial Modeling Using Excel Course 04: Financial Analysis Course Course 05: Investment Course 06: Anti-Money Laundering (AML) Course 07: Property Law and Taxation Course 08: Social Housing Management Course 09: Property Manager Course 10: Property Marketing Skill Course 11: Land Management Course 12: Real Estate: Time Management & Productivity Training Course 13: Financial Management Course 14: Sales in High Price Course 15: Growth Mindset for Success Course 16: Customer service Course 17: Diploma of Real Estate (Online) Course 18: Mortgage Adviser Course Course 19: Legal Advisor Training Course Course 20: Property Management Course 21: Commercial Law Course 22: Residential Property Sales Training Course Course 23: Business Etiquette and Professional Behavior Course 24: Negotiation Skills Certificate Course 25: Time Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Grasp the complexities of real estate and property law. Understand financial modeling and investment techniques. Develop skills in property management and marketing. Gain knowledge on commercial law and anti-money laundering procedures. Enhance your customer service and negotiation abilities. Master time management, productivity training, and growth mindset for success. Delve into topics like social housing management and residential property sales. This comprehensive collection of 25 individual courses equips you with a profound theoretical understanding of the dynamics of real estate and financial markets. This journey takes you on a detailed exploration of complex subjects such as property law and taxation, enabling you to comprehend the legal frameworks that govern the real estate landscape. Moreover, the intricacies of financial analysis and investment are dissected, offering you insights into the mechanisms that drive financial success and stability. Beyond hard skills, the bundle places a strong emphasis on cultivating essential soft skills. Courses on negotiation skills, business etiquette, professional behaviour, and time management are woven into the program, aiming to round off your learning experience with invaluable, transferrable abilities that can set you apart in any professional environment. The Real Estate & Financial Modeling bundle is thoughtfully designed to adapt to your learning rhythm. Whether you're a fast learner eager to dive headfirst into new topics or prefer a more gradual pace, this collection caters to your individual needs. Offering an empowering, intellectual journey, this bundle is committed to fostering both personal and professional growth, success, and ultimately, excellence. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining theoretical knowledge in real estate and finance. Aspiring real estate professionals desiring a strong foundation in their chosen field. Current professionals seeking to enhance their knowledge and skill-set. Anyone wishing to understand the financial and legal aspects of property management. Career path Estate Agent: (£25,000 - £60,000 per annum) Financial Analyst: (£30,000 - £60,000 per annum) Investment Consultant: (£35,000 - £80,000 per annum) Property Manager: (£20,000 - £45,000 per annum) Mortgage Adviser: (£25,000 - £70,000 per annum) Legal Advisor in Real Estate: (£40,000 - £90,000 per annum) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Real Estate & Financial Modeling Diploma - CPD Certified
Delivered Online On Demand6 days
£109

Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3

4.5(3)

By Studyhub UK

Unlock the secrets of digital commerce with our Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course. This comprehensive program is your gateway to mastering the bustling world of e-commerce. It kicks off with an enlightening introduction to electronic commerce, setting the scene for an in-depth exploration into the fast-paced digital marketplace. As you journey through the course, you'll uncover the strategies and implementations crucial for successful e-commerce operations. This program is designed for both budding entrepreneurs eager to enter the digital market and existing e-commerce professionals looking to enhance their skills. Each module is crafted to provide a balance of theoretical knowledge and practical insights, ensuring a well-rounded learning experience. Diving deeper into the curriculum, you'll learn about the intricacies of customer service, product branding, and service management - all essential components for a thriving online business. You'll gain expertise in content planning and production, vital for capturing and retaining customer interest in the digital space. The course also emphasizes the effective use of social networks for brand promotion and customer engagement. With modules focusing on marketing strategies, creating engaging user experiences, transaction management, and e-commerce analytics, this course equips you with the tools and knowledge to navigate and excel in the dynamic world of e-commerce. By the end of this program, you will be well-prepared to design, implement, and manage successful e-commerce strategies. Learning Outcomes Fundamental understanding of electronic commerce and its strategic implementations. Skills in delivering exceptional customer service in an e-commerce setting. Knowledge of effective product branding and content production for online platforms. Proficiency in utilizing social networks for marketing and brand promotion. Expertise in managing online transactions and analyzing e-commerce data. Why choose this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course for? Aspiring entrepreneurs planning to launch an e-commerce business. Marketing professionals seeking to specialize in digital and e-commerce marketing. Brand managers and content creators focusing on online platforms. Business owners looking to expand their presence in the digital marketplace. Individuals interested in understanding the dynamics of online customer engagement. Career path E-Commerce Manager: £30,000 - £45,000 Digital Marketing Specialist: £25,000 - £40,000 Content Strategist: £28,000 - £42,000 Brand Manager: £30,000 - £50,000 Social Media Manager: £24,000 - £35,000 Data Analyst (E-Commerce): £27,000 - £40,000 Prerequisites This Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:17:00 Module 02: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:20:00 Module 03: Customer Service Customer Service 00:20:00 Module 04: Products, Brands, and Services Products, Brands, and Services 00:29:00 Module 05: Content Planning and Production Content Planning and Production 00:17:00 Module 06: Use of Social Networks Use of Social Networks 00:18:00 Module 07: Marketing Marketing 00:34:00 Module 08 : Creating an Engaging User Experience Creating an Engaging User Experience 00:13:00 Module 09 : Transaction Management Transaction Management 00:19:00 Module 10 : E-Commerce Analytics E-Commerce Analytics 00:12:00 Assignment Assignment - Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3
Delivered Online On Demand5 hours 19 minutes
£10.99

Administration and Leadership Skills - QLS Endorsed

By Imperial Academy

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Administration and Leadership Skills - QLS Endorsed
Delivered Online On Demand
£150

Wedding Planner and Event Management Diploma

5.0(10)

By Apex Learning

Wedding Planner and Event Management Diploma Picture this: you're standing at the altar, waiting for your bride to walk down the aisle. The guests are seated, the music is playing, and everything seems perfect. And then...chaos. The flowers are wilted, the cake is melted, the DJ is playing the wrong song, and your caterer has gone AWOL. It's a nightmare scenario, and it's why you need our Wedding Planner and Event Management Diploma bundle. With our Wedding Planner and Event Management Diploma bundle, you'll learn how to avoid disaster and make sure your big day is one to remember. You'll become a master at event planning and management, and your guests will be blown away by the flawless execution. You'll even learn how to take stunning wedding photos, so you can capture those precious moments forever. So, if you're ready to say "I do" to a career in event planning, enrol in our Wedding Planner and Event Management Diploma bundle today. Trust us, your guests will thank you. And who knows, you might even save a few marriages along the way! This Wedding Planner and Event Management Diploma Bundle Consist of the following Premium courses: Course 01: Event Planning Course 02: Wedding Planner Course 03: Level 3 Hospitality Management Course Course 04: Interior Design Professional Diploma Course 05: Innovative Customer Service Techniques Course 06: Catering Management Course 07: Food and Beverage Manager Course 08: Cost Control Process and Management Course 09: Bake a Layer Cake Course 10: Professional Photography Diploma Course 11: Wedding Photography Course 12: Drone Photography Course Course 13: Working Effectively Across Cultures Course 14: Mastering Colour-Architectural Design & Interior Decoration Learning Outcomes of Wedding Planner and Event Management Diploma: Gain an in-depth understanding of the wedding industry and profession of a wedding planner. Learn how to create timelines and budgets for weddings and events. Develop skills in selecting venues, themes, and decor for weddings and events. Master catering management and cost control processes for successful events. Understand the essentials of hospitality management and customer service techniques and much more... Enrol now in this Wedding Planner and Event Management Diploma to advance your career! Wedding Planner and Event Management Diploma Our Wedding Planner and Event Management Diploma bundle offers a comprehensive curriculum to equip you with the skills and knowledge you need to plan and execute successful events. With courses ranging from wedding planning and catering management to hospitality management and interior decoration, this bundle covers all aspects of event planning and management. How will I get my Certificates? After successfully completing the Wedding Planner and Event Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So enrol now Wedding Planner and Event Management Diploma. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Wedding Planner and Event Management Diploma Aspiring wedding planners and event coordinators Anyone looking to start their own wedding planning business Hospitality industry professionals looking to develop event management skills Requirements Wedding Planner and Event Management Diploma This Wedding Planner and Event ManagementDiploma course has been designed to be fully compatible with tablets and smartphones. Career path Wedding Planner and Event Management Diploma Wedding planner/coordinator Event coordinator Catering manager Hospitality manager Interior decorator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Wedding Planner and Events Management Diploma course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Wedding Planner and Event Management Diploma
Delivered Online On Demand
£59

Medical Receptionist Training - CPD Certified

4.8(9)

By Skill Up

Flash Sale! CPD Certified| Career Focused 8-in-1 Premium Bundle| 1 Free PDF Certificate| New & Updated| Lifetime Access

Medical Receptionist Training - CPD Certified
Delivered Online On Demand43 hours
£42

Sales Development Representative Analyst Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Sales Development Representative Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK sales industry is booming, with a projected growth of 11.4% by 2026. However, standing out in this competitive landscape requires strategic selling capabilities. This Sales Development Representative Analyst Diploma bundle equips learners with sales strategies, marketing tactics, analytical skills, and customer service expertise to advance sales careers. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Analyst bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this Sales Development Representative Analyst bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Sales Development Representative Analyst Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Sales Development Representative Diploma Career Bundle: Course 01: Sales Development Representative Analyst Diploma Course 02: Get a Job in Sales: Your Fast Track to Career Success Course 03: B2B Business Development Course 04: B2B Sales & Marketing Course 05: Learn to Create A Selling Strategy that Drives Sales Course 06: NLP For Sales, Persuasion & Influence Course 07: Increase Your Sales Through a Profitable Pricing Strategy Course 08: Product Management for Maximum Sales Course 09: Sales and Marketing Diploma Course 10: Email Marketing Strategies Course 11: Sales Analysis in Excel Course 12: Retail Management Skills Course 13: Telemarketing & Sales Training Course 14: Customer Service Essential Skills Diploma Course 15: Strategic Marketing & Planning Course 16: Ultimate Strategic Marketing Course: Digital Marketing Course 17: ETSY Marketing and Business Course 18: Marketing Strategies for Business Course 19: Affiliate Marketing Masterclass Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Step-by-Step Guide to Defining and Sizing Your Market Course 22: CSR - Corporate Social Responsibility Course 23: Customer Relationship Management Course 24: Level 3 Diploma in Business Etiquette Course 25: Workplace Team Networking Diploma With Sales Development Representative Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma today and take the first step towards achieving your goals and dreams. Why buy this Sales Development Representative Diploma? Free CPD Accredited Certificate upon completion of Sales Development Representative Diploma Get a free student ID card with Sales Development Representative Diploma Lifetime access to the Sales Development Representative Diploma course materials Get instant access to this Sales Development Representative Diploma course Learn Sales Development Representative Diploma from anywhere in the world 24/7 tutor support with the Sales Development Representative Diploma course. Start your learning journey straightaway with our Sales Development Representative Diploma Training! Sales Development Representative Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Sales Development Representative Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Sales Development Representative Analyst Diploma You have to complete the assignment given at the end of the Sales Development Representative Diploma course. After passing the Sales Development Representative Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Development Representative Diploma bundle is ideal for: Students seeking mastery in Sales Development Representative Diploma Professionals seeking to enhance Sales Development Representative Diploma skills Individuals looking for a Sales Development Representative Diploma-related career. Anyone passionate about Sales Development Representative Diploma Requirements This Sales Development Representative Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Sales Development Representative Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Sales Analyst Account Executive Business Development Manager Sales Manager Marketing VP Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Sales Development Representative Analyst Diploma - CPD Certified
Delivered Online On Demand4 days
£149

CRM: Customer Relationship Management

4.7(26)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

CRM: Customer Relationship Management
Delivered Online On Demand10 hours
£12

Hospitality Management Essentials: Delivering Exceptional Guest Services

By Imperial Academy

Level 5 QLS Course With QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 160 CPD Points | CPD Accredited

Hospitality Management Essentials: Delivering Exceptional Guest Services
Delivered Online On Demand
£130