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2424 Customer Service courses in Cardiff delivered On Demand

People Management: 8 in 1 Premium Courses Bundle

By Compete High

Managing people is as much about timing and tone as it is about targets. The People Management: 8 in 1 Premium Courses Bundle offers a punchy lineup of skills that managers, team leads, and rising professionals need to keep their workplace not only efficient—but mostly civil too. Whether you're aiming to calm a heated phone call or schedule three meetings at once (without losing your mind), this bundle covers essentials like communication skills, telephone etiquette, negotiation, and lean methodology. A bit of equality and diversity knowledge doesn’t go amiss either—it helps keep things human. Learning Outcomes Build effective communication for teams and professional settings. Understand leadership techniques for better team coordination. Apply time management methods to improve productivity. Use problem-solving approaches to handle workplace challenges. Learn telephone and digital communication etiquette. Recognise fairness and equality in team environments. Who is this Course For Team leaders managing daily operations and staff issues. Office managers wanting smoother people-handling skills. HR assistants supporting interpersonal workplace functions. Call centre staff aiming for confident phone communication. Business professionals improving task and time management. New managers building leadership experience online. Customer service supervisors learning negotiation basics. Coordinators managing multiple departments or teams. Career Path Team Leader – £25,000 to £35,000 per year HR Administrator – £23,000 to £30,000 per year Customer Service Manager – £28,000 to £40,000 per year Operations Supervisor – £30,000 to £42,000 per year Office Manager – £27,000 to £38,000 per year Training Coordinator – £25,000 to £35,000 per year

People Management: 8 in 1 Premium Courses Bundle
Delivered Online On Demand16 hours
£28.99

English Courses For Adults Mini Bundle

By Compete High

The English Courses For Adults Mini Bundle is specially designed to make you job-ready in customer service, education, administration, and any role requiring polished communication. By mastering English literature, English grammar, TEFL, ESOL, and telephone etiquette, you’ll have the confidence and skills employers demand. Don’t let language barriers hold you back—equip yourself to excel and secure that job. Description Effective communication is a gateway to employment in many industries, and this bundle ensures you speak, understand, and engage with professionalism. Covering English literature, English grammar, TEFL, ESOL, and telephone etiquette, the program targets the precise skills employers value in adults transitioning to the workforce or upskilling. Understanding English literature enhances your cultural literacy and critical thinking, which enriches teaching, content creation, and professional conversations. Strong English grammar is essential for clear written and spoken communication, ensuring you avoid misunderstandings in any workplace. TEFL and ESOL qualifications open doors in education and support roles for non-native English speakers. These skills demonstrate your ability to teach and assist learners of English, highly sought in diverse workplace environments. Adding telephone etiquette rounds out the package with skills crucial for frontline communication roles. Knowing how to handle calls professionally is a must-have for customer service, admin, and support roles. With this blend of English literature, English grammar, TEFL, ESOL, and telephone etiquette, you’ll be more employable and ready for workplace success. FAQ Q: Who should enroll in this bundle? Adults seeking jobs or career advancement in teaching, customer service, administration, or any role requiring strong English literature, English grammar, TEFL, ESOL, and telephone etiquette. Q: Will this help me find a job? Yes, employers prioritize candidates with clear communication skills in English literature, English grammar, TEFL, ESOL, and telephone etiquette. Q: Are these skills useful for non-native speakers? Very much so—TEFL, ESOL, and telephone etiquette are designed to support non-native speakers entering English-speaking workplaces. Q: When is the best time to start? Now. Demand for employees with these competencies in English literature, English grammar, TEFL, ESOL, and telephone etiquette is rising fast.

English Courses For Adults Mini Bundle
Delivered Online On Demand11 hours
£19.99

Branding Bundle Course

4.3(43)

By John Academy

Description: Branding is the process of establishing your personal and professional position. This is important in building and helping your career's success. Learn about defining, controlling your ideal image, how brand management works and how to build your successful brand. If you want to develop your branding and management, then you are looking at the right course. Start your branding and success in this complete branding course now. Who is the course for? Professionals who need to create their branding for their careers. People who have an interest in knowing how to build their branding. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Branding Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Entrepreneur Expert. Personal Branding Module One - Getting Started 00:30:00 Module Two - Defining Yourself (I) 00:30:00 Module Three - Defining Yourself (II) 00:30:00 Module Four - Controlling and Developing Your Image 00:30:00 Module Five - Personal and Professional Influences 00:30:00 Module Six - Sharpening Your Brand 00:30:00 Module Seven - Appearance Matters 00:30:00 Module Eight - Social Media (I) 00:30:00 Module Nine - Social Media (II) 02:00:00 Module Ten - Brand Management During a Crisis 01:00:00 Module Eleven - Branding Personality Traits 00:30:00 Module Twelve - Wrapping Up 00:30:00 Diploma in Personal Branding- Activities 00:00:00 Building Successful Brand The Reasons Why 'Normal' People Can Never Make Money Online 01:00:00 Don't Focus On Making Money! 01:00:00 The Psychology Behind Creating Values And Precise Delivery 02:00:00 Buyers Are Smart 00:30:00 Even The Best Won't Sell Itself 00:30:00 Build Relationships First 01:30:00 Building Customer Loyalty 00:30:00 The Marketing Funnel 00:30:00 Leverage Other Content 01:00:00 Mass Markets Versus Niche Markets 01:00:00 Monetizing And Marketing Your Strengths 01:30:00 What Other Gurus Have Advised That Works 01:00:00 Brand Management Introduction 00:15:00 Expand the Brand 00:30:00 Contract the Brand 00:15:00 Is Publicity a Good Thing 01:00:00 Way to Advertise the Brand 01:00:00 Be Authentic 01:00:00 Its not all about Quality 00:15:00 Category over Brand 01:00:00 The Importance of a Brand Name 00:30:00 Keep it Simple 00:30:00 Don't be a Stuck Up Brand 00:30:00 A Second Thought on Naming 00:30:00 Should Product Name and Company Name be the Same? 00:30:00 Beware of Subbranding 00:15:00 Can You Ever Extend the Brand? 00:30:00 The Importance of the Logo 00:30:00 The Importance of Color 01:00:00 Think Globally 00:30:00 Branding and the Internet 01:00:00 Naming and the Internet 00:30:00 Globalization and the Internet 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Mock Exam Mock Exam- Branding Bundle Course 00:30:00 Final Exam Final Exam- Branding Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Branding Bundle Course
Delivered Online On Demand39 hours
£11.99

Real Estate and Property Development Diploma

4.5(3)

By Studyhub UK

Embark on a comprehensive journey through the realm of real estate and property development with this diploma course. Explore the legal systems and regulations governing real estate in both the UK and the USA, delve into the intricacies of property development, and gain insights into the dynamic landscape of the real estate industry. Whether you're looking to understand property markets, legal considerations, or the process of property development, this course provides a solid foundation. Learning Outcomes: Gain a comprehensive understanding of the legal system and regulations surrounding real estate in the UK. Explore the nuances of property development, from conceptualization to completion. Familiarize yourself with the legal aspects and contracts involved in real estate transactions. Develop insights into property markets and trends, both in the UK and the USA. Learn strategies for effective property management and investment. Understand the role of financing and financial considerations in real estate projects. Explore the challenges and opportunities in real estate development. Acquire knowledge about the real estate landscape in the USA, including key regulations. Why buy this Real Estate and Property Development Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Real Estate and Property Development Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Real Estate and Property Development Diploma course is ideal for Individuals interested in a career in real estate, property management, or development. Entrepreneurs aiming to venture into the real estate industry. Professionals seeking to expand their knowledge of real estate regulations and property development. Anyone curious about property markets, legal aspects, and investment opportunities. Prerequisites This Real Estate and Property Development Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Real Estate Assistant - Average Earnings: $35,000 - $50,000 per year. Property Manager - Average Earnings: $45,000 - $65,000 per year. Real Estate Agent - Average Earnings: $50,000 - $80,000 per year. Real Estate Development Coordinator - Average Earnings: $60,000 - $90,000 per year. Real Estate Developer - Average Earnings: $75,000 - $120,000 per year. Course Curriculum Real Estate What Is Real Estate Investing? 00:30:00 Basic Rental Properties 00:30:00 Why invest in property? 00:30:00 Investment After Brexit 00:15:00 Recent Housing Market Developments 00:15:00 Managing Client Expectation 00:15:00 Best Practices of Customer Service 00:15:00 Customer Life Cycle 00:15:00 Tenant Retention 00:30:00 Real Estate Marketing 00:30:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Commercial Leases 00:15:00 Title & Registration 00:15:00 Finance in Real Estate 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 Property Development What is Property Development? 00:15:00 The Players in the Property Market 00:30:00 The Risks of Property Development 00:15:00 The Stages of a Property Development 00:30:00 Site Identification and Acquisition 00:15:00 Property Management 00:30:00 Real Estate USA Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 Additional Supporting Material Fundamentals of Real Estate Development 00:00:00 Mock Exam Mock Exam - Real Estate and Property Development Diploma 00:20:00 Final Exam Final Exam- Real Estate and Property Development Diploma 00:20:00

Real Estate and Property Development Diploma
Delivered Online On Demand18 hours 40 minutes
£10.99

ESOL: 8 in 1 Premium Courses Bundle

By Compete High

Mastering English communication opens doors in both professional and social settings. This ESOL: 8 in 1 Premium Bundle offers a well-rounded approach, covering English grammar, literature, and practical communication skills including negotiation, public speaking, and telephone etiquette. It also includes TEFL, ideal for those considering teaching English as a foreign language. Designed to help learners at various stages improve fluency and confidence, this course bundle supports better interaction in diverse environments. Whether you’re aiming to teach, negotiate deals, or simply communicate more effectively, it provides structured online lessons to polish your language skills. Learning Outcomes Develop strong foundations in English grammar and usage. Gain knowledge of English literature for cultural understanding. Improve communication and public speaking techniques. Learn effective negotiation skills for professional settings. Understand telephone etiquette for clear and polite conversations. Study teaching methods for English as a foreign language. Who is this Course For ESOL learners improving English proficiency for work or study. Aspiring TEFL teachers preparing to instruct non-native speakers. Business professionals sharpening negotiation and communication skills. Customer service staff handling telephone and face-to-face calls. Students seeking deeper knowledge of English grammar and literature. Public speakers wanting to improve delivery and confidence. Career changers needing enhanced English language competence. Educators developing teaching techniques for diverse classrooms. Career Path ESOL Teacher – £23,000 to £32,000 per year TEFL Instructor – £22,000 to £30,000 per year Customer Service Advisor – £20,000 to £28,000 per year Public Relations Officer – £25,000 to £35,000 per year Business Negotiator – £27,000 to £38,000 per year English Language Tutor – £22,000 to £30,000 per year

ESOL: 8 in 1 Premium Courses Bundle
Delivered Online On Demand16 hours
£28.99

Microsoft Office Complete Training - Excel, Access, PowerPoint, and Word

5.0(1)

By Course Gate

Master essential Microsoft Office applications, enhance communication, and develop problem-solving skills with the Microsoft Office Complete Training. Suitable for new entrants and professionals alike, gain practical knowledge, expert guidance, and a CPD certificate for career advancement.

Microsoft Office Complete Training - Excel, Access, PowerPoint, and Word
Delivered Online On Demand18 hours 27 minutes
£11.99

Functional Skills English Level 2 & Functional Skills Maths Level 2 Course

5.0(2)

By Training Express

Need to brush up on your English and Maths without dusting off your old school uniform? This course gives you a clear, no-fuss way to sharpen your skills from home. Whether you're aiming to boost your CV, apply for further study, or just want to feel a bit more confident with numbers and words, Functional Skills English Level 2 and Functional Skills Maths Level 2 are smart moves. You won’t find any long-winded lectures here—just straightforward learning that actually makes sense. Built for busy people with real lives, this course is designed to slot into your day without causing a headache. You’ll work at your own pace, sharpen your English and Maths with practical, everyday uses, and walk away knowing you’ve got what you need for work, further education or daily life. Employers across the UK recognise these qualifications, so if your calculator’s been gathering dust and you still mix up “there,” “their,” and “they’re,” now’s your chance to change that—with zero fluff and no gimmicks. This bundle includes the following courses: Course 01: Functional Skills English Level 2 Course 02: Functional Skills Maths level 2 Key Features The key features of this Functional Skills English Level 2 & Functional Skills Maths Level 2 course are below: Accredited by CPD Instant e-certificate Fully online, interactive Functional Skills English and Maths Level 2 course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Functional Skills English Level 2 & Functional Skills Maths Level 2 course to excel! How You will be Benefited from Functional Skills English Level 2 & Functional Skills Maths Level 2 All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum : Functional Skills English Level 2 Module 01: Linguistics Module 02: Teaching Grammar and Vocabulary Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Question Module 06: Punctuation & Capitalisation Module 07: Spelling Module 08: English Pronunciation Module 09: Teaching Receptive Skills: Reading Module 10: Teaching Productive Skills: Writing Module 11: Teaching Receptive Skills: Listening Module 12: Teaching Productive Skills: Speaking Functional Skills Maths Level 2 Integers ( Directed Numbers) Factors and Multiples Fractions Simplification Rule : BODMAS Decimal numbers Rational Numbers Approximation Estimation and Scientific Notation or Standard form Percentage Ratio and Proportion Unitary Method and its Applications Profit , Loss, discount and Tax Learning Outcomes Increase your knowledge of English linguistics Learn on how to teach grammar and vocabulary Understand punctuation, capitalisation and spelling Develop the abilities required for teaching reading, writing, listening and speaking skill Understand in-depth of integers, factors and multiples Learn the classification of fractions Improve your knowledge on decimal numbers and rational numbers Accreditation All of our courses included in this Functional Skills English Level 2 & Functional Skills Maths Level 2 bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Functional Skills English Level 2 & Functional Skills Maths Level 2 course, you will immediately be sent digital certificates for the bundle courses. CPD 20 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Functional Skills English Level 2 & Functional Skills Maths Level 2 course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this course is ideal for: Individuals seeking versatile communication and analytical skills enhancement. Job aspirants aiming to strengthen numerical and literacy proficiency. Those wanting to refine problem-solving abilities for various contexts. Students desiring a comprehensive skill set for future academic pursuits. Professionals looking to boost communication and analytical capabilities in their careers. Requirements There are no formal requirements for this Functional Skills English Level 2 & Functional Skills Maths Level 2 bundle courses to be enrolled. Career path After completing this Functional Skills English Level 2 & Functional Skills Maths Level 2 Course you will have a variety of careers to choose from. The following job sectors of Functional Skills English Level 2 & Functional Skills Maths Level 2 are: Data Analyst Administrative Assistant Retail Supervisor Customer Service Representative Teaching Assistant Logistics Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Functional Skills English Level 2 & Functional Skills Maths Level 2 Course
Delivered Online On Demand1 hour
£12

Start Up and Grow Your Own Business

By Training Tale

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Start Up and Grow Your Own Business course is designed for students who want to learn the skills and knowledge required to develop a business start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a Grow Your Own Business, as well as knowledge of the first steps in Start Up and Grow Your Own Business, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Start Up and Grow Your Own Business course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Start Up and Grow Your Own Business Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Starting Up and Grow Your Own Business course. Other courses are included with Start Up and Grow Your Own Business Bundle Course Course 01: Start Up and Grow Your Own Business Course 02: Level 7 Diploma in Operations Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 1 Business Management Course 05: Level 3 Business Administration Course 06: Level 7 Diploma in Leadership and Management Course Course 07: Level 7 Diploma in Facilities Management Course Course 08: Level 7 Business Management Course Course 09: Level 5 Diploma in Risk Management Course ***Others Included in this Start Up and Grow Your Own Business Bundle Course Free 9 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Start Up and Grow Your Own Business Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan -------------- ***Level 7 Diploma in Facilities Management Course*** Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law -------------- ***Level 7 Diploma in Operations Management*** Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management -------------- ***Level 2 Diploma in Business Administration*** Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms -------------- ***Level 1 Business Management*** Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises -------------- ***Level 3 Business Administration*** Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management -------------- ***Level 7 Business Management Course*** Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law -------------- ***Level 7 Diploma in Leadership and Management Course*** Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 09: Strategic Leadership Module 10: Stress Management -------------- ***Level 5 Diploma in Risk Management Course*** Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan -------------- Assessment Method After completing each module of the Start Up and Grow Your Own Business, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Start Up and Grow Your Own Business course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to start up his own business. Requirements There are no specific requirements for this Start Up and Grow Your Own Business course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Start Up and Grow Your Own Business course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Start Up and Grow Your Own Business course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

Start Up and Grow Your Own Business
Delivered Online On Demand3 days
£47

Business Startup_ Training

By Training Tale

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Starting Up course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Starting Up course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Starting Up, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Starting Up course, you will be able to: Understand the steps for a start-up. Understand what is required of you to start your own business. Polish your start up idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Plan. Why Choose Creating a Business Start-Up Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Starting Up Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Other courses are included with Starting Up Bundle Course Course 01: Business Starting Up Course 02: Level 2 Certificate in Business Management Course 03: Level 7 Diploma in Operations Management Course 04: Level 2 Diploma in Business Administration Course 05: Level 1 Business Management Course 06: Level 3 Business Administration Course 07: Level 5 Diploma in Business Analysis Course 08: Level 7 Diploma in Facilities Management Course Course 09: Level 5 Diploma in Risk Management Course Course 10: Level 7 Diploma in Leadership and Management Course ***Others Included in this Starting Up Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Starting Up Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan --------------------- **Level 2 Certificate in Business Management Course Curriculum Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management --------------------- **Level 7 Diploma in Operations Management Course Curriculum Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management --------------------- **Level 2 Diploma in Business Administration Course Curriculum Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms --------------------- **Level 1 Business Management Course Curriculum Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises --------------------- **Level 3 Business Administration Course Curriculum Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management --------------------- **Level 5 Diploma in Business Analysis Course Curriculum Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage --------------------- **Level 7 Diploma in Facilities Management Course Course Curriculum Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law --------------------- **Level 5 Diploma in Risk Management Course Course Curriculum Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan --------------------- **Level 7 Diploma in Leadership and Management Course Course Curriculum Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method After completing each module of the Starting Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Starting Up course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Starting Up course is ideal for anyone who wants to start up his own business. Requirements There are no specific requirements for this Starting Up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Start Up course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Start Up course, you may choose to become a: Business Owner Entrepreneur Business Analyst Enterprise Advisor Development Executive Certificates Certificate of completion Digital certificate - Included

Business Startup_ Training
Delivered Online On Demand26 hours
£53

Sales Techniques

5.0(1)

By Course Gate

Sales techniques can be crucial to getting insight and understanding your targeted customers. They support you to engage the customers in a conversation about their queries, visions and intentions. If you aspire to become a sales specialist, then this Sales Techniques course can unquestionably help you to accomplish that. This course ideal for improving your sales and helping promote your customer's buying process, raising the existing value and manage change. Learn the strategies and ways to practice and get the attention of your potential customers and communicate with them effectively with your offers. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. Furthermore, it will help the top executive execute and command their subordinates to help in increasing sales. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Mock Exam Mock Exam- Sales Techniques 00:20:00 Final Exam Final Exam- Sales Techniques 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Sales Techniques
Delivered Online On Demand9 hours 10 minutes
£11.99