729 Customer Relations courses

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Do you dream of venturing into the fascinating world of travel? Whether it's planning unforgettable events, managing hospitality establishments, or sharing your travel experiences with the world, our 'Travel Agent' bundle of courses is your passport to success! Our Travel Agent bundle offers a comprehensive theoretical exploration of a dozen high-demand fields. Delve into the exciting arena of Travel & Tourism, master the art of event planning, and steer the helm of Hotel & Hospitality Management. As a travel agent, you will also learn the nuances of Concierge services, Customer Relationship Management, and even the skill of becoming a captivating Travel Blogger. The bundle doesn't stop there. Broaden your horizons with the Smartphone Photography course, a must for any travel enthusiast. Learn how to engage your audience through the Complete Communication Skills Master Class. Discover how to orchestrate the journey from point A to B with our Transport Manager Course and understand the nitty-gritty of Logistics Management. Finally, engage with an international audience with our Cross-Cultural Awareness Training. Immerse yourself in this thrilling journey and become the ultimate Travel Agent you've always aspired to be. Learning Outcomes By the end of this Travel Agent bundle course, learners will be able to: Gain a theoretical understanding of the dynamic field of Travel & Tourism. Develop comprehensive event planning strategies and learn to manage hospitality establishments. Understand the critical role of Concierge services and Customer Relationship Management in the travel industry. Learn the art of Travel Blogging and Smartphone Photography to enhance your travel narratives. Sharpen your communication skills and broaden your understanding of logistics and transport management. Learn to operate in a diverse, multicultural environment with Cross-Cultural Awareness Training. Gain comprehensive knowledge to jumpstart your career as a successful Travel Agent. The 'Travel Agent bundle encompasses a diverse spectrum of courses that collectively offer a robust foundation for anyone interested in the travel industry. Each course is meticulously designed to provide theoretical insights into its respective subject, equipping learners with the knowledge they need to excel as travel agents. The Travel & Tourism and Event Planning courses elucidate the exciting opportunities within the travel industry, while the Hotel & Hospitality Management course explores the intricate dynamics of the hospitality sector. Courses on Concierge services and Customer Relationship Management highlight the importance of excellent service in the travel industry. Aspiring travel bloggers and photographers will find valuable lessons in the Travel Blogging and Smartphone Photography courses, while the Complete Communication Skills Master Class, Transport Manager Course, and Logistics Management will instill essential business and management skills. Lastly, Cross-Cultural Awareness Training imparts knowledge of effectively interacting with diverse cultures, a crucial skill for the global travel agent. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel Agent course is perfect for: Individuals aspiring to become travel agents. Travel enthusiasts seeking a career in the travel and tourism industry. Professionals in hospitality or event planning looking to broaden their knowledge base. Aspiring travel bloggers or photographers wanting to enhance their storytelling skills. Career path Travel Agent: Expected salary range in the UK is £20,000 - £30,000 per annum. Travel Blogger: Expected salary can range from £18,000 - £50,000 per annum Hotel Manager: Expected salary range in the UK is £28,000 - £60,000 per annum. Event Planner: Expected salary range in the UK is £20,000 - £40,000 per annum. Concierge: Expected salary range in the UK is £15,000 - £27,000 per annum.

***Limited Time Offer*** Are you ready to dive into the exciting world of Property Management? As the real estate industry continues to boom, the demand for skilled Property Managers has skyrocketed. In fact, according to the Bureau of Labor Statistics, the employment of Property, Real Estate, and Community Association Managers is projected to grow 8% from 2020 to 2030, adding over 44,800 new jobs to the market. This comprehensive Property Management training bundle covers a wide array of topics, ensuring you gain a well-rounded understanding of the field. Dive into the fundamentals of Property Management, exploring property management principles, legal frameworks, and best practices. Expand your knowledge with courses on Property Development, Property Law and Legislation, Property & Estate Agency, Social Housing and Tenant Management, Wills and Probate Laws. Further, you'll delve into essential business concepts such as Capital Budgeting & Investment Decision Rules, Sales Psychology, Tax Accounting, and Customer Relationship Management, equipping you with the versatile skillset to excel in this dynamic industry. Courses Are Included in this Property Management Bundle: Course 01: Level 3 Diploma in Property Management (Property Manager) - QLS Endorsed Course 02: Property Development Diploma Course 05: Property Law and Legislation Course 03: Property & Estate Agent Course 04: Social Housing and Tenant Management Level 2 Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Construction Industry Scheme (CIS) Course 08: Capital Budgeting & Investment Decision Rules Course 09: Sales: Psychology of Customers Course 10: Level 3 Tax Accounting Course 11: Customer Relationship Management Learning Outcomes of Property Management Upon completion of the bundle, learners will: Understand the role and responsibilities of a property manager. Gain theoretical knowledge about UK Property laws and regulations. Learn about social housing management and property marketing skills. Understand residential property sales and surveying. Develop foundational knowledge about real estate operations. Understand the Construction Industry Scheme (CIS) and letting agent operations. Learn to write effective business proposals for property projects. Start your learning journey straightaway! Course Curriculum of Property Management 01 Introduction to Property Management 02 The Role and Responsibilities of a Property Manager 03 Listing Properties and Marketing 04 The Letting Process and Tenancy Agreement 05 The Property Management Process 06 Keeping Tenants Long Term 07 Regulations of Property Management 08 Changes in the UK Property Market: An Opportunity CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Property Manager (£22,000 - £45,000) Real Estate Agent (£18,000 - £50,000) Letting Agent (£17,000 - £30,000) Residential Surveyor (£22,000 - £60,000) Property Marketer (£20,000 - £35,000) Social Housing Manager (£26,000 - £40,000)

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses in A Single Payment. With the increased regulatory scrutiny on financial transactions, the significance of KYC has soared, not just as a regulatory requirement but as a vital business practice. In the UK alone, financial crimes have been on a rise, with KYC non-compliance fines reaching over £360 million in recent years. This KYC Bundle provides foresight into the evolution of KYC and AML methodologies, preparing learners for emerging trends and technologies. Client Due Diligence will teach the process of continual evaluation of customer documents and information, as well as account monitoring to guarantee compliance. In addition, you will get knowledge about how to evaluate client risk, comply with anti-money laundering (AML) rules, and accurately pinpoint a customer's identity, financial activity, and level of risk through this course. Furthermore, you will master KYC, AML, and DPR for business operations in the UK to advance in the field. Understanding the regulatory requirements pertinent to your target sector in great detail is essential to become a KYC analyst. With a single payment, you will gain access to KYC course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This KYC Bundle Package includes: Main Course: Diploma in Know Your Customer at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Customer Service Training Course 02: Effective Methods of Public Speaking and Presentation Skill Course 03: Compliance Management Course Course 04: Financial Analysis Course Course 05: Anti-Money Laundering (AML) Course 06: Functional Skills English Course 07: Customer Relationship Management Course 08: Sales and Marketing Coordinator Course 09: Workplace Productivity Course Course 10: Online Time Management Training Learning Outcomes of this Bundle: Understand the foundational principles of KYC and its importance in today's financial sector. Gain expertise in Customer Due Diligence and its critical role in KYC compliance. Comprehend the intricacies of AML regulations and how they intertwine with KYC practices. Learn the specific KYC and AML regulatory requirements for UK business operations. Identify industry-specific regulations and the obligation to adhere to KYC standards. Anticipate future trends in KYC compliance and prepare for advancements in the field. Why Choose Our Bundle? You will receive a free certificate from the Quality Licence Scheme Get a free student ID card with KYC Training Get instant access to this KYC course. Learn from anywhere in the world This is an affordable and simple to understand The KYC is an entirely online, interactive lesson with voiceover audio Lifetime access to the KYC course materials The KYC comes with 24/7 tutor support So enrol now in this KYC: Know Your Customer Today to advance your career! Take a step toward a brighter future! Here is the curriculum breakdown of main QLS Course of this KYC bundle: Diploma in Know Your Customer at QLS Level 3 Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process After completing an online module from KYC bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Know Your Customer at QLS Level 3 exams. CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This KYC bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Perfect for Financial compliance officers Risk management professionals Business operation managers Data privacy specialists Banking sector employees Fintech entrepreneurs Requirements No prior background or expertise is required for this KYC bundle. Career path After completing the bundle, you can develop experience and knowledge of a range of healthcare settings or job sectors such as: KYC Specialist Compliance Analyst Risk Manager Data Privacy Officer AML Investigator Financial Advisor Certificates Diploma in Know Your Customer - KYC at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD .

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Have you ever seen "The Godfather"? Do you remember the famous line, "I'm gonna make him an offer he can't refuse"? Well, we have an offer for you that you won't be able to resist! Introducing the Quality Assurance (QA) Manager bundle - the ultimate package for those looking to elevate their career in the field of quality management. This bundle includes 11 comprehensive courses, with the first one being QLS-endorsed, which means you'll get a QLS hardcopy certificate for free! Having a QLS hardcopy certificate will add immense value to your resume and showcase your expertise in the field of quality management. The remaining 10 courses in this bundle are relevant and CPD-QS accredited, providing you with the knowledge and skills needed to succeed as a Quality Assurance Manager. From Quality Tools and Methods Management to Customer Relationship Management, this bundle covers everything you need to know to become a successful QA Manager. Enrolling in this bundle will not only enhance your knowledge but also boost your career prospects. With the demand for Quality Assurance Managers increasing day by day, this bundle will make you a valuable asset to any organisation. Don't miss this opportunity to take your career to the next level. Enrol in the Quality Assurance (QA) Manager bundle today and become a master in your field! This Quality Assurance (QA) Manager Bundle Package includes: Course 01: Certificate in Quality Assurance (QA) Manager at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Quality Tools and Methods Management Course 02: Quality Management and Strategic Training - ISO 9001 Course 03: Operations Management: Process Mapping & Supply Chain Course 04: Supply Chain Advisor Course 05: Production Manager Course 06: Lean Process and Six Sigma Training Course Course 07: Supervisor Training Course 08: Compliance Risk and Management Course 09: Customer Relationship Management Course 10: Internal Audit Analyst Training Why Prefer This Quality Assurance (QA) Manager Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Quality Assurance (QA) Manager bundle courses, you will be able to learn: Understand the principles of Quality Assurance Management Develop skills in Quality Tools and Methods of Management Gain knowledge in Quality Management and Strategic Training - ISO 9001 Learn about Operations Management, Process Mapping, and Supply Chain Develop skills in Lean Process and Six Sigma Training Gain knowledge in Compliance Risk and Management Learn about Internal Audit Analyst Training ***Curriculum breakdown of Quality Assurance (QA) Manager*** Concept of Quality Concept of Quality Key Terms Categories Customer Input to Quality Customer Input Plan Quality Plan Quality Design of Experiments Quality Control Quality Control Control Charts Sampling Six Sigma Six Sigma The Steps The 6 Six Sigma Challenges How is the Quality Assurance (QA) ManagerBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for: Professionals looking to enhance their knowledge in Quality Assurance Management Individuals seeking to advance their career in Quality Assurance Individuals looking to develop their skills in Quality Tools and Methods of Management Anyone who wants to learn about Operations Management, Process Mapping, and Supply Chain Career path Our courses will prepare you for a range of careers, including: Quality Assurance Manager: £30,000 - £70,000 per year Operations Manager: £25,000 - £65,000 per year Production Manager: £25,000 - £55,000 per year Supply Chain Advisor: £35,000 - £60,000 per year Compliance Manager: £30,000 - £70,000 per year Internal Auditor: £25,000 - £55,000 per year Certificates Certificate in Quality Assurance (QA) Manager at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Diploma in Customer Relationship Management (CRM) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Diploma in Customer Relationship Management (CRM) Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Diploma in Customer Relationship Management (CRM) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Customer Relationship Management (CRM) Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Diploma in Customer Relationship Management (CRM)? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Customer Relationship Management (CRM) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Diploma in Customer Relationship Management (CRM) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Diploma in Customer Relationship Management (CRM) does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Diploma in Customer Relationship Management (CRM) was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Diploma in Customer Relationship Management (CRM) is a great way for you to gain multiple skills from the comfort of your home.   Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Diploma in Customer Relationship Management (CRM) 02:30:00 Recommended Materials Workbook - Diploma in Customer Relationship Management (CRM) 03:47:00 Order Your Certificate Order Your Certificate QLS

Tired of browsing and searching for a Advertising course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Advertising bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Advertising course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Advertising and help you along your learning journey. Advanced audio-visual learning modules of these Advertising courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Advertising, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Advertising Bundle Consists of the following Premium courses: Course 01: Digital Marketing Course 02: Strategic Planning and Analysis for Marketing Course 03: Marketing Fundamentals Course 04: Business Branding Course 05: Sales and Marketing Skills Level 3 Course 06: Disruptive Innovation for Business Course 07: Digital Marketing Business Tips Course 08: Social Media Strategist Training Course 09: TikTok Marketing for Business Course 10: Retail Strategy Course 11: Influencing and Negotiating Course 12: Customer Relationship Management Course 13: The Formula to Talk with Strangers Course 14: Cross-Cultural Awareness Training Enrol now in Advertising to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the Advertising course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Advertising expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 02: Strategic Planning and Analysis for Marketing Module 1: An Introduction to Strategic Planning Module 2: Development of a Strategic Plan Module 3: Strategic Planning for Marketing Module 4: Strategic and Marketing Analysis Module 5: Internal Analysis Module 6: External Analysis Module 7: Market Segmentation, Targeting and Positioning Module 8: Approaches to Customer Analysis Module 9: Approaches to Competitor Analysis Course 03: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 04: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 05: Sales and Marketing Skills Level 3 Module One - Getting Started Module Two - Understanding the Talk Module Three - Getting Prepared to Make the Call Module Four - Creative Openings Module Five - Making Your Pitch Module Six - Handling Objections And more... Course 06: Disruptive Innovation for Business Module 01: Introduction Disruptive Innovations for Business Module 02: The Three Key Difficulties Module 03: Six Insight on How to grow Disruptive Innovations next to core Course 07: Digital Marketing Business Tips Unit 1: You are Responsible for the Failure or Success of Your Business Unit 2: Why Internet Marketing and Social Media are important for Businesses Unit 3: How Google Search and Display Network Can Increase Your Sales Unit 4: The More You Learn the More You Earn Unit 5: Commitment Unit 6: Telling is not Selling Unit 7: Your Network is your Net-worth Unit 8: How to become Digital Marketing and Sales Expert Course 08: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals and Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing and Reporting The Social Media Strategist Career Course 09: TikTok Marketing for Business Section 1: Getting Started on TikTok Section 2: TikTok Foundations Section 3: Special Features of TikTok Section 4: How to Monetise Your Audience Section 5: Build Your Credibility Section 6: Build Your Community Section 7: How to Go Viral Course 10: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 11: Influencing and Negotiating Unit 01: Influencing Unit 02: Negotiating Course 12: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 13: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 14: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Advertising bundle. Requirements Our Advertising course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Advertising expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Event Planner and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Event Planner bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Event Planner course that will enhance your skills and prepare you for the competitive job market. Also, our Event Planner experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Event Planner, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Event Planner Bundle Consists of the following Premium courses: Course 01: Event Planning Course 02: Wedding Planner Course 03: Hospitality Management Course Course 04: Party Planner Course 05: Interior Design Professional Diploma Course 06: Drone Photography Course Course 07: Customer Relationship Management Course 08: Catering Management Course 09: Cost Control Process and Management Course 10: Sophisticated Baking and Cake Decorating Level 2 Course 11: Professional Photography Diploma Course 12: Working Effectively Across Cultures Course 13: Leadership Skills for The Future Course 14: Time Management Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. Learners inside the UK will enjoy free delivery of the hardcopy certificate, and learners outside the UK will need to pay a £9.99 postal delivery charge. Curriculum of Bundle Course 01: Event Planning Introduction to Event Management Role of an Event Planner Event Classification Events and Clients Steps to Plan an Event Invitation to the Event Event Marketing Catering at Events Event Decorations Cleaning and Waste Disposal Event Security Developing an Event Planning Business Course 02: Wedding Planner An Overview of Wedding Industry Profession of a Wedding Planner Wedding Timelines Wedding Budgets The Vision, Venue, and Theme Determining Food and Beverage and the Wedding Cake Music, Photography and Floral Décor Wedding Attire Setting the Stage: Choosing, Equipping and Decorating Venue Wedding Day Details Post Wedding Activity and Evaluation Starting your Own Wedding Planning Business Course 03: Hospitality Management Course Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 04: Party Planner Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Course 05: Interior Design Professional Diploma Introduction to Interior Design Design Principles Project Overview Design Elements Design Elements Practical Components Room by Room Design Popular Interior Designs Sustainable Design Presenting Your Ideas Managing Interior Design Business Course 06: Drone Photography Course Photography Basics Drone Photography Activity Course 07: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 08: Catering Management An Overview of Catering Business Laws and Legislations Regarding food Safety and Hygiene Food Safety and Hygiene Food Safety in Catering Management of Food and Beverage Operations Marketing and Human Resource Course 09: Cost Control Process and Management Introduction & Fundamentals Cost Control process Production Control and Tests Test and Checks in Cost Control Monitoring via reports and Checklist Course 10: Sophisticated Baking and Cake Decorating Level 2 Sophisticated Baking & Cake Design Icing Fondant Making Decorating with Fondant Everything in Brief Course 11: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 12: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 13: Leadership Skills for The Future Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 03: Creativity in Leadership Module 04: Organisational Skills Module 05: Leadership Skills and Competencies Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Event Planner bundle. Requirements Our Event Planner course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Event Planner expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included