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16 CRM (Customer Relationship Management) courses near Heathrow

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

Educators matching "CRM (Customer Relationship Management)"

Show all 8
Human Dynamics Group

human dynamics group

Acton

Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, unlock individual potential and make change happen. How We Help Clients? At most organizations, a big gap still yawns between aspiration and practice. We partner with our clients to tackle their most crucial challenges and capture their greatest opportunities in the changing world of work. Developing Key Skills for Leaders At Human Dynamic, we focus first on how to develop coaching and learning practice as an individual managerial capacity, and then on how to make it an organizational one. Human Dynamic’s professional team includes a well-rounded mix of people management consultants, HR professionals, psychologists, counselors, lawyers, accountants, work life coaches and wellness consultants. Our 13 direct offices spread over Hong Kong, Korea, China Mainland, Taiwan, Philippines, Vietnam, Thailand, Malaysia, Singapore, and India, are staffed and run by locals who are familiar with the cultural needs yet sensitive to the global work environment. Our team is further augmented by an extensive professional affiliate network in more than 30 countries in Australia, Middle East, Africa, Europe, North America, and Latin America, which works closely with us to cater to the unique local community and diverse individual needs in each location. Human Dynamic now covers at least half a million lives globally. With a team of highly-trained and experienced consultants, augmented by our network of affiliate partners around the world, we promise the highest level of service and care for our customers.

Mangates

mangates

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Des Oā€™Connor

des oā€™connor

5.0(6)

London

I create women business experts worldwide, inspire them to lead, and empower them to speak on stage. I’m honoured to be an award-winning entrepreneur and industry-leading business coach, having received recognition such as: 2013 Relationship Coach of the Year – Association for Professional Coaches, Trainers, and Consultants (APCTC) Bestselling Author – contributing author to “Coach Wisdom” Founder of Social Media Marketing Events Founder of Women In Business Events International Speaker; has spoken at business and professional conferences throughout the UK, Dubai and in the U.S. and other international markets But the most important recognition to me is the fulfillment and meaning that comes from making a positive difference in my clients lives, and building a stronger community for all of us as entrepreneurs and business leaders. More about me… I have extensive experience as a coach, consultant, social media marketing expert, and entrepreneur. I am passionate about personal and professional development and helping people get more out of life; I believe in the power of education and personal development to inspire people to make transformations in their lives. I’ve seen it happen for so many people, again and again! After several years of successful experience as a professional speaker, I realised that there was a problem in our industry. Too many speaker line-up sat industry events and conferences were all men. There were not very many women being featured to speak on stage. I knew that this was a massive problem. After all, I have worked with so many talented, amazing women who are entrepreneurs and experts and business leaders; why were there not more opportunities for women to speak on stage and be recognised as in-demand business experts? That’s why I decided to start my Des O’Connor Women In Business (WIB) events. I launched my first Women In Business event in London in September 2017, with the goal of inspiring women to become business experts, build brands, deliver value to their clients, and sell their expertise to a global audience. In the years since, I have put more than 150 people on stage at my events (many of them women, many first-time speakers) and I have helped create a more expansive community for women in business (and men too). I also provide business consulting for business experts, entrepreneurs, professional speakers, coaches, and companies that need help with social media marketing, digital marketing, webinar marketing, website development, online lead generation, and more. My clients include: Business Experts: Are you looking start a business for the first time, or build the brand of your existing business? Do you have expertise in a particular field that you’d like to learn how to make into a viable business model? I can work with you to launch your business and help you make money with your unique expertise. Professional Speakers: I empower business experts to speak on stage at my packed-out live events! Whether you are a first-time speaker, or if you already are speaking on stage as part of your business marketing or business model, I can help you get better quality speaking opportunities – including international speaking opportunities. Coaches and Corporate Trainers: I have extensive experience as a coach and professional/personal development expert. I work with some of the best coaches in the industry to help them get better clients, expand their audiences, build their brand, and get paid while they sleep with digital information products (CDs, MP3s, MP4 videos, webinars, etc.) that they can sell worldwide from their website. Authors: Do you want to write a book as part of your business and brand? I can help connect you with publishing resources, book marketing, social media marketing to boost the audience for your book, and I also produce packed-out live Book Launch events for authors. I don’t just put people on stage, I provide comprehensive marketing and brand strategy consulting to help my clients maximise their success on every level. Digital Marketing and Sales Funnels: I help my clients turn their websites into sales machines. There are lots of web designers in the world and you can often get websites designed very cheaply, but unfortunately most web designers do not understand how to systemise your clients’ journeys. I help you create a focused website marketing strategy with built-in sales funnels and CRM (customer relationship management) tools, so that you can generate a conversation with your prospective clients, lead them to sign up for further communications and a deeper relationship, and even better, to inspire your clients to order your products and services. High Quality Lead Generation and Networking: I advise and help my clients (with a variety of packages of services) on how to form their message, improve clarity of their brand and value proposition, and promote them to my extensive network of contacts to drive leads to them and take these new business leads on a journey to build relationships and increase rapport so that you can easily convert them into paying clients. Des O’Connor Shoes: I am passionate about personal and professional development. My entire career has focused on helping people to learn, get inspired, get motivated, and get better at various aspects of their professional and personal lives. So that’s why I’m excited to launch my new line of shoes, Des O’Connor Shoes. These are the world’s first shoes that empower women to improve all aspects of their personal and professional lives.

Training Express

training express

5.0(1)

London

About Us Training Express is a premier course provider, established by a committed team of experts working across the UK. We deliver accredited certification and training to UK businesses aiming to enhance organisational performance. Our extensive courses span a wide range of sectors and industries, with a strong emphasis on promoting high standards of food hygiene, business wellbeing, and workplace safety. Our goal is to assist businesses in making smarter decisions regarding their management of in-house safety standards and regulations by bringing in specialists to guide you every step of the way. We pride ourselves on continuously improving our course quality and catalogue, consistently introducing new opportunities for our learners to maximise their professional development. Quality is paramount to us, which is why we only collaborate with trainers and professionals we can trust. We employ only the most qualified experts to support you in your studies, ensuring a high standard of service every time. This dedication has led us to become one of the most respected training providers, renowned for helping businesses ensure workplace proficiency, professionalism, and safety. Our Vision Training Express has one clear vision: to enhance workplace standards for organisations across the UK. Our mission and values are centred on raising awareness regarding professional compliance, competency, and preparedness in matters of health and safety. This means that we endeavour to help everyone we work with take steps towards a safer and more productive working environment. The ultimate goal: to boost business performance, ensure safer working environments, and uphold a high standard of professionalism in businesses nationwide. Our Aim As a leading health and safety training course provider, we strive to improve workplace standards, awareness, quality, and compliance. We offer on-site tuition to ensure a user-friendly service that will equip you with the information needed to effectively train staff on industry best practices. Each course is accredited and approved by a professional, guaranteeing quality training material in accordance with industry standards. We also aim to maintain complete transparency, and you can learn about your rights as a trainee and how we manage and store your data in our detailed Business and Privacy Policy. Should you wish to know more about our terms of service, please feel free to contact us at any time via email or phone. Our customer service team is always on hand to address any issues or queries you may have. Why choose us At Training Express, we are confident that our professional dedication, user-friendly platform and commitment to delivering quality training sets us apart from our competitors. Our team is experts in their field and our specially curated courses are designed to make learning online as flexible and efficient as possible. Our trusted, high quality and affordable online courses are designed to train individuals to become experts in their field. * Accredited Certification * Meets UK & EU Standards * Developed by Qualified Professionals * Engaging Audio Visual Training * Instant Course Access * Study Wherever, Whenever * Instant Digital Certificate * Premium Support: Live Chat, Email, Telephone