Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Every meal shared with loved ones holds cherished memories, and ensuring it's safe is paramount. In the heart of the bustling UK culinary scene, HACCP (Hazard Analysis and Critical Control Points) stands as a guardian, ensuring every bite is not just delicious, but also safe. Recognising the pivotal role of HACCP, there's been a marked rise in the demand for specialists in this domain, with salaries ranging between £25,000 and £40,000 annually. The "HACCP Food Safety Diploma" meticulously guides you through essential modules from an introduction to HACCP, understanding diverse food hazards, to mastering the seven core HACCP principles. Choosing this HACCP course is not just a career move; it's a commitment to safeguarding the health of countless diners. After all, behind every memorable meal is an unsung hero ensuring its safety. HACCP Food Safety Diploma Course Learning Outcomes Grasp the basics of HACCP and its legislative framework. Identify and manage microbiological hazards in food safety. Recognise allergenic, chemical, and physical food hazards. Understand prerequisites and steps to create an HACCP system. Thoroughly comprehend the seven core HACCP principles. Develop protocols for safe food handling and preparation. Enhance preventive measures against potential food safety risks. Join our HACCP Food Safety Diploma course to become a HACCP expert. Dive deep into Hazard Analysis and Critical Control Points (HACCP) principles, mastering systematic risk assessment and control measures. Ensure HACCP compliance with international standards while gaining the expertise needed to safeguard both food products and consumers effectively. Generating Passive Revenue Curriculum Breakdown of the Generating Passive Revenue Course Module 01: An Introduction to HACCP - Provides an overview of the Hazard Analysis and Critical Control Points system and its importance. Module 02: HACCP and Food Safety Legislation - Explores the legal requirements and regulations related to HACCP in food safety. Module 03: Food Safety Hazards - Identifies different types of food safety hazards and their potential impacts. Module 04: Planning a HACCP System - Guides on the preliminary steps and considerations in planning a HACCP system. Module 05: Creating the HACCP System - Details the process of developing a functional HACCP plan. Module 06: Principle 1 - Hazard Analysis - Focuses on identifying and assessing potential hazards in food production. Module 07: Principle 2 - Critical Control Points - Explains how to determine critical control points where hazards can be prevented or reduced. Module 08: Principle 3 - Critical Limits - Covers setting measurable limits to ensure each critical control point is under control. Module 09: Principle 4 - Monitoring Critical Control Points - Describes the methods and procedures for monitoring control points to ensure compliance. Module 10: Principle 5 - Corrective Action - Details the actions to be taken when monitoring indicates a critical limit has been breached. Module 11: Principle 6 - Verification of the HACCP System - Discusses how to verify that the HACCP system is working effectively. Module 12: Principle 7 - Documentation - Emphasizes the importance of maintaining accurate records and documentation for HACCP. Module 13: Implementing the HACCP System - Provides guidance on the practical implementation and maintenance of a HACCP system. Module 14: HACCP Alternatives - Explores alternative methods and systems to HACCP for ensuring food safety. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in HACCP Food Safety at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HACCP Food Safety course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HACCP Food Safety. It is also great for professionals who are already working in HACCP Food Safety and want to get promoted at work. Requirements To enrol in this HACCP Food Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path The HACCP Food Safety course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HACCP Food Safety. Food Safety Officer: £25,000 to £40,000 per year Quality Assurance (QA) Manager: £30,000 to £50,000 per year Food Safety Consultant: £35,000 to £60,000 per year HACCP Coordinator: £22,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included Free CPD Accredited PDF Certificate QLS Endorsed Hard Copy Certificate Hard copy certificate - £109
>> Wedding Planner Level 5 << A wedding planner is a professional who works with a client to design, plan, and manage their wedding. Weddings are important events in people's lives, so couples are often willing to spend a significant amount of money to ensure that their weddings are well-organized. Our Wedding Planner Level 5 course will teach you how to design, plan and host the wedding perfectly in simple and practical ways. The program is ideal for those who want to work as an event organizer. The course will place a strong emphasis on project methods. Discover how to turn your passion for weddings into a lucrative career. Our professional wedding planners will show you how to work with clients of all kinds, how to answer their questions and meet their needs at every stage of the process, from planning to execution. You'll also learn how to find and sign clients, price your work, market your skills, and grow your business. To become a professional wedding planner, this Wedding Planner Level 5 course is perfect. This Wedding Planner course is a comprehensive online course that will provide you with a complete understanding of the nature of the related sector and your key roles within it. The Wedding Planner Level 5 course includes event planning, wedding photography, videography, crafting as well as maintaining the catering section. This is a responsible position that requires a service minded professional attitude. Learning Outcomes By the end of the Wedding Planner Level 5 course, learners will be able to: Learn how to set the tone for your wedding. Learn how to decide who the participants will be. Learn how to plan the ceremony location. Understand how to set a realistic wedding budget. Understand how to buy wedding invitations. Understand how to choose a wedding photographer. Understand special considerations. Understand the ceremony text. Understand how to arrange a wedding reception. Why Choose Wedding Planner Level 5 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Wedding Planner Level 5 Bundle Course Course 01: Level 5 Diploma in Wedding Planner Course 02: Level 7 Diploma in Event Management Course 03: Level 5 Hospitality Management Course 04: Level 4 Time Management Course Others benefits of this Wedding Planner Level 5 bundle course 4 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Wedding Planner Level 5 course ] >> Wedding Planner Level 5 << Course Curriculum Of Level 5 Diploma in Wedding Planner Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06:How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception >>---------------<< Assessment Method After completing each module of the Wedding Planner Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Wedding Planner Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our most advanced Wedding Planner Level 5 is suitable for anybody wishing to acquire their first professional employment in this exciting field, or to develop in their current position. Similarly, people who run their own event management companies but lack official training and certificates may find the content of this course useful. Requirements There are no specific requirements for Wedding Planner Level 5 because it does not require any advanced knowledge or skills. Career path Students who successfully complete the Wedding Planner Level 5 course may pursue a range of jobs, including: Activities & Events Planner Meeting & Event Planner Association Event Planner Event Planner/Analyst Exhibition Coordinator Special Events Planner Event Operations Manager Conference Planner
Discover a world of boundless opportunities within the mental health, psychiatry, and counselling industry. As societal awareness of mental well-being flourishes, so does the demand for skilled professionals. The "Mental Health, Psychiatry & Counselling" bundle, tailored to the UK context, serves as a gateway for learners to access a world of prospects highly coveted in today's ever-evolving healthcare sector. This Mental Health bundle offers a gateway to diverse opportunities. Whether you aspire to specialise in child and adolescent mental health, comprehend the psychology behind addiction, or unravel the intricacies of motivation, each course nurtures skills that resonate with clinics, educational institutions, and therapeutic practices. By investing in this mental health bundle, you're investing in a future where you can make a tangible difference - empowering individuals to overcome challenges and fostering a society that values mental well-being. The Five CPD Accredited Mental Health, Psychiatry & Counselling Courses are: Course 1: Mental Health and Psychiatry Training Course 2: Child and Adolescent Mental Health Course 3: Schema Psychotherapy for BPD (Borderline Personality Disorder) Course 4: Psychology of Alcohol and Drug Addiction Course 5: Psychology of Motivation Learning Outcomes: Grasp mental health nuances, from basics to advanced techniques like Schema Psychotherapy. Learn tailored guidance for young individuals facing mental health issues. Understand addiction psychology for effective intervention strategies. Acquire techniques for driving positive behavioural change. Develop skills for therapeutic and clinical mental health settings. Promote mental well-being in individuals and communities, contributing to a healthier society. Introducing our comprehensive "Mental Health, Psychiatry & Counselling" bundle, meticulously curated to provide a profound understanding of various aspects of mental well-being. With a focus on "Mental Health," this bundle encompasses five enlightening courses that delve into essential topics in the field. Mental Health and Psychiatry Training Embark on a journey to comprehend the intricacies of mental health and psychiatry. Learn about the latest advancements in diagnosing and treating various mental health conditions while exploring the profound impact of psychological well-being on individuals and society. Child and Adolescent Mental Health Dive into child and adolescent mental health, gaining insights into young individuals' unique challenges. Explore strategies to foster healthy development, address potential concerns, and provide vital support during these formative years. Schema Psychotherapy for BPD (Borderline Personality Disorder) Discover an in-depth study of Schema Psychotherapy tailored to address Borderline Personality Disorder (BPD). Gain the expertise to help individuals with BPD navigate their emotions, thoughts, and behaviours, fostering resilience and growth. Psychology of Alcohol and Drug Addiction Unravel the intricate web of addiction with a focus on alcohol and drug dependence. Delve into the psychological underpinnings of addiction, examining factors that contribute to its development and exploring effective intervention strategies. Psychology of Motivation Explore the driving force behind human actions and behaviours with our Psychology of Motivation course. Grasp the psychological mechanisms that ignite and sustain motivation, applying this knowledge to empower individuals towards achieving their goals. Enrol in our Mental Health, Psychiatry & Counselling bundle for extensive expertise and diverse prospects in hospitals, clinics, education, and community outreach. Prepare for a rewarding journey, creating genuine change through your grasp of "Mental Health." Show off your new skills with a certificate of completion. After successfully completing the Mental Healthcourse, you can order your CPD Accredited Certificates as proof of your achievement. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Future mental health professionals Healthcare practitioners seeking to specialise Educators and school counsellors Those curious about mental well-being Community support advocates UK-focused knowledge seekers After Completing this course, you can later enrol in these courses: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 3 Certificate in Understanding Mental Health (RQF) Level 2 Certificate in Mental Health Awareness (RQF) FAA Level 1 in Awareness for Mental Health (RQF) RQF Mental Health Awareness NVQ Level 3 Mental Health Requirements Without any formal requirements, you can delightfully enrol in this Mental Health, Psychiatry & Counselling course. Just get a device with internet connectivity, and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path Some of the career paths related to this field are: Clinical Psychologist Psychiatric Nurse School Counsellor Substance Abuse Counsellor Community Outreach Coordinator Research Assistant in Psychology Mental Health Support Worker The combined salary range for careers in this field typically varies from £25,000 to £60,000 per year.
Join us on this journey as we uncover secrets to success. Learn to create positive and productive environments in restaurants and hotels. Don't miss out – embark on this adventure with us. Unlock the potential of this thriving industry!
Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.
If you want to advance your career in healthcare, our Adult Nursing & Social Care Diploma is the perfect choice. You will learn how to perform hygiene procedures, communicate effectively, and support the psychological and physical needs of older people. This course is CPD-certified and delivered online with expert guidance. Whether you are a healthcare assistant, a caregiver, or simply passionate about patient care, this course will help you achieve a recognized certification and open up new opportunities in healthcare and social care.
Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Did you know that employee turnover costs UK businesses an average of £33,000 per person? What if you could help reduce that cost and build a happier, more productive workforce? Our Human Resources Management (HRM) course equips you with the knowledge and skills to do just that. The Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to HRM substantial and easier than ever! This Human Resources Management (HRM) course covers everything from the basics of HR to advanced techniques in recruitment, employee management, and personal development. Master the art of recruitment, engage and motivate employees, and navigate complex workplace issues in this Human Resources Management course. Learn about the latest UK recruitment legislation, hone your negotiation skills, and implement effective training and development programs. Discover practical techniques for candidate management, interview processes, and performance appraisal. Build strong employee relations, understand the importance of health and safety, and learn to manage conflict effectively. Ready to unlock your potential and contribute meaningfully to an organization's success? Invest in your future and enrol in the Human Resources Management (HRM) course today! By the end of this Human Resources Management (HRM) course, you will be able to: Gain insights into Human Resources Management within the UK's legal framework. Develop effective Human Resources Management negotiation skills for diverse scenarios. Master Human Resources Management techniques for accurate performance appraisal and feedback. Acquire Human Resources Management strategies for efficient employee training and development. Enhance Human Resources Management skills for resolving conflicts and managing stress. Improve organizational and communication skills specific to Human Resources Management roles. Why Choose Our Human Resources Management (HRM) Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away with this Human Resources Management course and take a step toward a brighter future! *** Course Curriculum *** Advanced Diploma in Human Resources Management at QLS Level 7 Module 01: Introduction to Human Resource Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training & Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process of Human Resources Management We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Human Resources Management (HRM) course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams in the Human Resources Management (HRM) course. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources Management (HRM) course is recommended for anyone- HR Professionals Business Managers Recruitment Agents Career Advisors Team Leaders Aspiring HR Executives Requirements You will not need any prior background or expertise to enrol in this Human Resources Management (HRM) course. Career path This Human Resources Management (HRM) course will provide you with the necessary knowledge of Human Resource Management and assist you in researching a range of employment options, including: HR Analyst Recruiter HR Coordinator HR Business Partner HR Consultant Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Nowadays, having a trained trainer is thought to be crucial.A question may arise Why is it vital to train trainers? Well, some individuals may lack the knowledge necessary to begin instructing a business. When it comes to learning how to train, they are unsure of where to begin or what to do. Also, there is no end to learning! This Diploma in Train The Trainer at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Train the Trainer course aims to introduce the skills, knowledge, and character traits necessary for successful training. Effective training goes much beyond simply introducing new ideas and gauging how applicants will react.In addition, you will learn how to engage even the most challenging audiences, recognise and address the specific requirements of individual applicants, and develop your communication skills. In the end, you learn how to organise and conduct motivational training events where each participant gains something from the experience. Our courses include all necessary study materials, learning resources, and tutor support as part of the first-course fee. You may impart the knowledge and skills necessary for the industry by taking this Train the Trainer course. Upon successful completion of the course, you will leave with the most crucial knowledge, abilities, and skills related to your business, including: Techniques for essential training program research and development Techniques for obtaining and delivering feedback The capacity to recognise trainees' specific demands Outstanding social and professional communication skills Learn about the responsibilities and role of trainers Why Prefer This Train The Trainer Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Train The Trainer course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 1 - Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Module 2 - Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Module 3 - Start with an amazing opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Module 4 - Build Credibility and Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Train The Trainer at QLS Level 4 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our whole course selection is available to ambitious applicants worldwide, with no prerequisites to fulfil and no deadlines to meet. This course has been designed for existing and future trainers alike, along with Business owners Managers HR personnel Anyone involved in employee training or development and teaching Jobseekers Requirements You will not need any prior background or expertise to enrol in this course. Career path Improve your resume with this training and learn about the many flexible self-employment options available. With the help of our Train the Trainer course, you will be able to land the job you're looking for in the sector, such as : Trainer Learning Consultant Curriculum Developer Skills Trainer Training Coordinator Certificates Certificate of completion Digital certificate - £10 Diploma in Train The Trainer at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Train The Trainer at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)