Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Take a closer look into the intriguing depths of the human mind with our Introduction to Clinical Psychology Course. This expertly designed course offers a structured insight into the core principles of clinical psychology, exploring mental health conditions, diagnostic approaches, therapeutic strategies, and psychological theories—all in a clear, engaging format. Whether you're a curious learner or eyeing a future in mental health support, this course helps lay the foundation with clarity and depth, without wandering into dry textbook jargon. You'll explore the vital roles clinical psychologists play in understanding and addressing emotional and behavioural challenges, along with how theories are applied to real human experiences. The course also examines a range of psychological disorders, therapeutic models, and the ethical considerations involved in psychological assessment. It's intellectually stimulating, professionally crafted, and structured entirely for online learning—no lab coats or waiting rooms involved. Key Features The Introduction to Clinical Psychology course includes the following offers: CPD Quality Standards Accredited Introduction to Clinical Psychology Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Introduction to Clinical Psychology. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Introduction to Clinical Psychology course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Basics Of Clinical Psychology Career Paths In Clinical Psychology Competencies In Clinical Psychology Therapeutic Models Medical Specialties And Settings Research In Clinical Psychology Why This Online Course is Better for You: Unlike traditional classroom settings, our online Introduction to Clinical Psychology course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Introduction to Clinical Psychology course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Introduction to Clinical Psychology course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Introduction to Clinical Psychology course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, This course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Take your Python programming knowledge several notches higher with this advanced training course designed for learners who already speak Python fluently—but want to speak it better. This course delves into deeper aspects of the language, brushing aside the basics and stepping into the more elegant, expressive, and efficient use of Python. From working confidently with decorators, generators, and closures, to understanding asynchronous programming and advanced data structures—this course is tailored for those who want their code to do more, with less. Python may be known for its simplicity, but once you scratch beneath the surface, there’s an entire world of finesse waiting to be explored. Whether you’re brushing up for senior-level roles, fine-tuning your automation skills, or aiming to make your code leaner and smarter—this course offers a structured approach to tackling the tricky bits of Python with a touch of confidence and a dash of clarity. Let’s just say, if Python had an upper crust, you’re about to join it. Learning Outcomes: Gain a deeper understanding of advanced-level Python concepts. Learn how to work with files and handle advanced file operations. Discover how to create and use Python classes to write efficient and maintainable code. Understand how to use library functions to streamline your workflow and take your Python development skills to the next level. Learn how to use Python to build real-world projects and applications. The Python Advanced Training course is designed to provide you with the skills and knowledge you need to become a proficient Python developer. Whether you're a beginner or an experienced programmer looking to enhance your Python skills, this course is perfect for you. Starting with the basics of file handling and moving on to more advanced topics, such as classes and library functions, this course covers everything you need to know to become a master Python developer. You'll learn how to handle advanced file operations, create and use Python classes to write efficient and maintainable code and use library functions to streamline your workflow and take your Python development skills to the next level. Python Advanced Training Course Curriculum Section 01: Introduction Section 02: File Handling Section 03: Python Classes Section 04: Library Functions How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Python developers who want to expand their knowledge of advanced Python concepts. Programmers who want to enhance their Python skills and build real-world projects. Entrepreneurs who want to develop their own Python-based applications. Students who want to enhance their Python skills and prepare for a career in programming. Anyone who wants to take their Python programming skills to the next level. Career path Python Developer: £28,000 - £55,000 Data Analyst: £24,000 - £45,000 Software Engineer: £28,000 - £60,000 Technical Lead: £40,000 - £90,000 Chief Technology Officer: £90,000 - £250,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Every child is different, and while most behaviours are simply part of growing up, some can test the patience and understanding of even the most experienced adults. This course delves into the patterns, triggers, and impact of behaviour that challenges in children—offering insight without judgement. Whether you’re supporting a child at home, in an educational setting, or remotely, understanding their behaviour is a critical step toward meaningful support. From the underlying causes to the ripple effect on peers and caregivers, you'll explore a range of topics that shed light on children’s behavioural responses. The course breaks down complex ideas into digestible content, giving learners the clarity to navigate these sensitive situations with greater confidence and calm. With flexible online access and clearly structured modules, you can engage with the material in your own time, without pressure. It’s ideal for anyone looking to broaden their understanding, build emotional awareness, and contribute positively to a child’s environment. Whether you're a teacher, parent, or youth support worker, this course provides valuable knowledge that's both timely and thoughtful. Meet the Accreditation This premium online course titled Behaviour That Challenges in Children ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Behaviour That Challenges in Children Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Behaviour That Challenges in Children course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Behaviour That Challenges in Children course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Behaviour That Challenges in Children course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Behaviour That Challenges in Children course today, and take control of your career! Course Curriculum: Module 01: Introduction to Challenging Behaviour in Children Module 02: Assessing Child Behaviour Module 03: Principles of Intervention Module 04: Challenging Behaviour and Mental Health Module 05: Learning Disabilities in Children Module 06: Sensory Issues and Challenging Behaviour Module 07: Autism and Challenging Behaviour How is the Behaviour That Challenges in Children assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Behaviour That Challenges in Children training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Behaviour That Challenges in Children course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Behaviour That Challenges in Children training.
Understanding a child’s challenging behaviour doesn’t require a crystal ball — just the right knowledge, presented clearly and sensibly. This course offers a thorough look at the emotional, social and environmental factors that may influence disruptive behaviour in children. Whether it's sudden outbursts, persistent defiance, or uncooperative tendencies, you'll gain a grounded perspective on what might be going on behind the scenes — and what can be done to support healthier outcomes. The content is developed with clarity and care, making it suitable for anyone who interacts with children regularly — parents, carers, teaching assistants or those simply curious to know more. With accessible learning in mind, the course blends psychological insight with realistic strategies to help address behaviour respectfully and constructively. No fluff, no lectures — just useful guidance made easy to understand. Meet the Accreditation This premium online course titled Behaviour That Challenges in Children ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Behaviour That Challenges in Children Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Behaviour That Challenges in Children course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Behaviour That Challenges in Children course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Behaviour That Challenges in Children course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Behaviour That Challenges in Children course today, and take control of your career! Course Curriculum: Module 01: Introduction to Challenging Behaviour in Children Module 02: Assessing Child Behaviour Module 03: Principles of Intervention Module 04: Challenging Behaviour and Mental Health Module 05: Learning Disabilities in Children Module 06: Sensory Issues and Challenging Behaviour Module 07: Autism and Challenging Behaviour How is the Behaviour That Challenges in Children assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Behaviour That Challenges in Children training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Behaviour That Challenges in Children course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Behaviour That Challenges in Children training.
Understanding how children and young people grow, learn, and behave is key for anyone involved in their care or education. This course unpacks the milestones, influences, and challenges that shape early development—from birth through adolescence. You'll explore how physical, emotional, social, and cognitive factors interact over time, and how the environment, culture, and relationships play crucial roles in shaping young minds. Whether you're working with children in an educational setting or simply looking to broaden your understanding, this course delivers clear, engaging content designed to deepen your insight into child and youth development. With easy-to-follow modules and thought-provoking examples, it offers a flexible way to build foundational knowledge without needing a classroom or timetable. Meet the Accreditation This premium online course titled Development of Child and Young Age People ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Development of Child and Young Age People Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Development of Child and Young Age People course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Development of Child and Young Age People course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Development of Child and Young Age People course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Development of Child and Young Age People course today, and take control of your career! Course Curriculum: Module 01: Development from Birth to Adulthood Module 02: Adolescents Development Module 03: Young People Development Factors and Monitoring Module 04: Theories and Frameworks for Development Module 05: Effects of Difficult Life Experiences on Young People Module 06: Early Intervention for Children Module 07: Activities, Learning and Education How is the Development of Child and Young Age People assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Development of Child and Young Age People training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Development of Child and Young Age People course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Development of Child and Young Age People training.
Habits shape our lives far more than we often realise, quietly steering our daily decisions and long-term ambitions alike. This course delves into the science and psychology behind habit formation, revealing how small, consistent changes can build a foundation for lasting career success. By understanding the mechanisms that drive behaviour, learners will be equipped to cultivate productive routines that support professional growth and personal fulfilment. Designed to explore the intersection of habit and career advancement, this course offers insightful strategies to refine time management, boost motivation, and enhance goal setting. Whether you’re aiming to develop new skills or refresh your approach to professional challenges, the lessons within provide a fresh perspective on creating momentum without relying on temporary fixes. Thoughtfully crafted to engage and inspire, the course invites you to reimagine how habits can quietly transform your career path one step at a time. Course Curriculum: Lesson 01: Change Becomes Real When You Embrace Good Habits Lesson 02: Changing Your Habits Brings You Closer to Success Lesson 03: Habits Begin in Mind Lesson 04: Developing Good Habits Through Consistency Lesson 05: 5 Ways to Adopt New Good Habits How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Habit Coach: £20,000 - £50,000 per annum Health Coach: £25,000 - £60,000 per annum Executive Coach: £30,000 - £100,000 per annum Personal Development Coach: £20,000 - £60,000 per annum Behavioural Scientist: £30,000 - £80,000 per annum Organisational Psychologist: £35,000 - £90,000 per annum Productivity Consultant: £25,000 - £70,000 per annum Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
DevOps: The Next Evolution of Lean and Agile What is DevOps? Is it a new role? Self-service? More communication/empathy between Dev and Ops? Continuous integration/continuous deployment tools? Practices like traffic shaping and feature toggles? Culture change? Most of those answers are not wrong, but they fail to capture the heart of it. At its heart, DevOps is simply empowered development teams taking responsibility for how their product performs in production. If so, then this is not a new story. It's a continuation of the lean/agile trend which was the beginning of the end for quality assurance and business analysis as separate silos. This talk applies the lessons learned from leading lean/agile transformations to the current ongoing change toward DevOps. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Just in Time Training for Frontline Supervisors and Managers: Making the Case One of my favorite quotes on this topic comes from Zig Ziglar: 'The only thing worse than training employees and losing them is not training them and keeping them.' The transition from employee to manager is one of the most challenging: new roles and responsibilities, new ways of looking at organizations, and new ways of relating to all others around them. Most new supervisors and managers will tell you later in their careers that they floundered, avoided conflict, weren't firm enough when they should have been, and came on too strong to compensate - in other words, trial and error. And yet, most organizations spend more on leadership training at the end of a person's career than investing in their early promotions. Does it really make good business sense to give less training to those who need it early while giving more to those who need it less, later in their careers? This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.