2452 Continuous Professional Development (CPD) courses in Manchester delivered On Demand

In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.

The Travel and Tourism sector is an ever-evolving industry that offers vast opportunities for those looking to make their mark. Our CPD Accredited Travel and Tourism Course provides an in-depth understanding of the fundamental aspects of this dynamic field. Through a carefully structured curriculum, you'll explore the key elements of tourism management, customer service, and destination planning, preparing you for a broad range of roles within this exciting sector. By the end of this course, you will have a solid foundation in tourism principles and strategies, allowing you to navigate the complexities of the travel industry with ease. With flexible online learning, you’ll have the ability to progress at your own pace, equipping you with the knowledge necessary to take your career to the next level. This course offers an exceptional learning opportunity for those keen to enhance their understanding and expertise within the global travel and tourism market. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Travel Agent profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Travel and Tourism - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Travel and Tourism - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Travel and Tourism - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Travel and Tourism - CPD Accredited training.

The Financial Management - CPD Accredited Course offers individuals an opportunity to build a solid foundation in managing financial resources effectively. Designed for professionals looking to enhance their understanding of finance, this course covers the essential principles and strategies necessary for success in today's dynamic business environment. Through structured learning, participants will explore budgeting, financial analysis, and strategic decision-making, equipping themselves with the knowledge to make informed financial choices. Whether you’re aiming to optimise business performance or manage personal finances more efficiently, this course provides the skills needed to navigate financial challenges with confidence. It offers a deep dive into financial theories and techniques that are crucial in today’s rapidly evolving economic landscape. With a focus on fostering clear financial thinking, this programme ensures that participants are well-prepared to manage financial operations efficiently and contribute to the growth and sustainability of their organisations. Course Curriculum: Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Financial Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Financial Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Financial Management - CPD Accredited training.

There’s only so much time in a day, and unfortunately, it doesn't come with a pause button or a snooze function. Our CPD Accredited Time Management Course is designed for individuals looking to master the art of using time without feeling like they’re constantly racing it. Whether you're dealing with overflowing to-do lists or simply wondering where your afternoon went (again), this course provides strategies for planning, prioritising, and getting more done without sacrificing your sanity. Perfect for professionals, remote workers, managers, or anyone who’s ever felt personally victimised by their calendar, this course focuses on goal-setting, task organisation, delegation techniques, and managing distractions. You’ll explore tried-and-tested time frameworks that support productivity, without needing a spreadsheet the size of a football pitch. And because it’s 100% online, you can learn it all from your preferred device—preferably not while also replying to emails and making tea. After all, we’re here to help you manage your time… not test your multitasking limits. Course Curriculum: Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identify the Priorities Module 04: Overcome Procrastination Module 05: Set Your Goals Module 06: Plan The Work and Work The Plan Module 07: Effective Time Management Techniques Module 08: The Art of Anticipating Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Time Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Time Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Time Management - CPD Accredited training.

The Town Planning - CPD Accredited Course is designed to provide a deep understanding of urban planning principles, enabling learners to effectively navigate the complexities of designing and managing urban spaces. This course provides an extensive overview of the legislative, environmental, and social factors that influence town planning and urban development. It’s perfect for those looking to enhance their knowledge of how towns and cities are shaped for both present and future needs, whether you're in a planning role or considering a career in this vital field. Through this course, learners will explore a variety of planning frameworks, zoning regulations, sustainability principles, and development controls. You'll delve into the core concepts of land use, infrastructure, transportation, and environmental impact, all while gaining insight into the broader economic and societal forces that affect planning decisions. By the end of the course, you'll be equipped with a sound understanding of the processes involved in the creation and transformation of urban landscapes—vital knowledge for anyone involved in shaping the future of our towns and cities. Course Curriculum: Module 01: Introduction to Town Planning Module 02: Process of Town Planning Module 03: Residential Buildings and Neighbourhood Planning Module 04: Streets Module 05: Utilities Module 06: Parks and Open Space Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Town Planning - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Town Planning - CPD Accredited training.

Lifting Operations and Lifting Equipment Regulations (LOLER) are no laughing matter—despite the acronym’s cheerful tone. This CPD-accredited online course dives straight into the essentials of LOLER, making sure anyone responsible for lifting equipment knows exactly what’s required to meet UK safety standards. With a clear focus on legal duties, risk assessment, equipment inspection, and maintenance procedures, this training is tailored to suit a wide range of industries without wandering into the overly technical or sleep-inducing. Whether you're supervising construction hoists, managing warehouse operations, or overseeing workplace safety, this course is designed to help you keep everything above board—and off the floor. Delivered 100% online, it’s accessible anytime and anywhere, giving you the flexibility to learn without disrupting your schedule (or your coffee breaks). If you're looking to strengthen your understanding of LOLER with content that gets to the point and stays there—this is it. No fluff, no filler, just the facts you need in a format you’ll actually want to read. Course Curriculum: Module 01: Introduction to LOLER Module 02: Part 01 - Selecting Lifting Equipment and Accessories Module 03: Part 02 - Selecting Lifting Equipment and Accessories Module 04: Planning the Lifting Operation Module 05: Factors Affecting Safe Lifting Operation Module 06: Roles and Responsibilities Module 07: Risk Assessment Module 08: Examination and Inspection Module 09: Reports and Defects Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this LOLER Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The LOLER Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our LOLER Training - CPD Accredited training.

Peek behind the curtain of criminal behaviour and discover what really goes on in the minds of offenders, investigators, and analysts. This CPD Accredited course delves into the murky corridors of criminal psychology and intelligence gathering—where motives matter, and patterns reveal more than confessions ever could. Whether you're fascinated by forensic profiling or intrigued by psychological manipulation, this course offers a structured exploration into behavioural analysis, crime scene interpretation, and intelligence frameworks. Designed for those with an eye for detail and a curious mind, this online course unpacks the psychological principles behind criminal decision-making and investigative tactics—without the need for a single fingerprint powder kit. From profiling offenders to decoding deceptive behaviour, every module is delivered with clarity and depth, ensuring you're informed, engaged, and occasionally amused (because even the darkest subjects benefit from a glimmer of wit). Perfect for those looking to deepen their understanding of crime psychology—no trench coat or magnifying glass required. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Fraud and Crime Advisor profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Research Methods in Crime Analysis Module 08: Decision Making in Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Phases of Profiling Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System in England and Wales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Criminal Psychology and Intelligence - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Criminal Psychology and Intelligence - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Criminal Psychology and Intelligence - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Criminal Psychology and Intelligence - CPD Accredited training.

Managing a construction site without a solid grip on safety protocols is like juggling bricks with a blindfold—it rarely ends well. This CPD-accredited Site Management Safety Training Scheme is tailored for those overseeing construction or civil engineering projects who need to understand site safety regulations, risk assessment protocols, and the finer points of health and safety legislation. It’s designed to keep you ahead of the curve (and the paperwork), ensuring you know exactly what your legal responsibilities are and how to approach safety with confidence and clarity. Delivered entirely online, the course covers essential safety management principles and incident prevention techniques, equipping you to maintain a site where people can do their jobs without unnecessary risks or nasty surprises. Whether you’re dealing with contractors, subcontractors, or the mountain of health and safety documentation, this course offers the knowledge to help you manage a safer, more organised site—and do it all from the comfort of your own desk, tea in hand. Course Curriculum: Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Site Management Safety Training Scheme - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Site Management Safety Training Scheme - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Site Management Safety Training Scheme - CPD Accredited training.

Whether you're managing technical manuals, corporate policies or project files, the ability to organise, track and update documents efficiently is essential. This Document Control course offers a thorough introduction to the lifecycle of documentation, from creation and classification to secure storage and revision control. It outlines the key principles that underpin robust document environments, ensuring your organisation stays efficient, compliant and confident in its records. You'll explore core strategies, systems and tools used to maintain high standards in documentation, including quality assurance and project-specific control methods. As businesses increasingly rely on electronic documentation, the course also covers electronic document management systems and the shift to digital workflows. It's structured to deliver the knowledge you need to take charge of documentation in a way that’s organised, professional and — dare we say — a touch more enjoyable than rifling through filing cabinets. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Document Control Module 02: Principles of Document Control and Elements of Document Control Environment Module 03: Document Control Lifecycle Module 04: Document Control Strategies and Instruments Module 05: Document Management Module 06: Quality Assurance and Controlling Quality of Documents Module 07: Project Document Control Module 08: Electronic Document Management Systems and Soft Copy Documentation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Document Control - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Document Control - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Document Control - CPD Accredited training.

Master the art of running efficient and effective operations with this Advanced Diploma in Operations Management, designed for professionals aiming to refine their strategic approach. This course delves into the essentials of managing resources, optimising processes, and elevating productivity, ensuring you grasp the mechanics behind successful organisational operations. Whether you're overseeing supply chains or leading project delivery, the course sharpens your ability to make informed decisions that keep businesses ticking smoothly. Delivered entirely online, this CPD-accredited diploma fits seamlessly into your busy schedule without the need for physical attendance. With content carefully crafted to challenge your thinking and broaden your management perspective, it provides a valuable addition to your professional toolkit. Prepare to enhance your career prospects through a deeper understanding of operational excellence, all while enjoying learning that’s engaging, insightful, and refreshingly free from clichés. Course Curriculum: Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Operations Management - Advanced Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 15 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Operations Management - Advanced Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operations Management - Advanced Diploma - CPD Accredited training.