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3143 Conflict courses

Corporate & Strategic Communication Skills for Managers

4.9(27)

By Apex Learning

Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00

Corporate & Strategic Communication Skills for Managers
Delivered Online On Demand8 hours 58 minutes
£12

HR Management

5.0(1)

By LearnDrive UK

You will thoroughly understand every relevant concept about human resources management within this course.

HR Management
Delivered Online On Demand1 hour
£5

Health and Safety Officer - QLS Endorsed

By Imperial Academy

Level 5 QLS Diploma | FREE QLS Hard Copy Certificate | FREE 11 CPD Courses & PDF Certificates | Lifetime Access

Health and Safety Officer - QLS Endorsed
Delivered Online On Demand
£125

Level 7 Diploma - Business Management

By Training Tale

Level 7 Diploma - Business Management Online This Level 7 Diploma - Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. Learning Outcomes At the end of the Level 7 Diploma - Business Management course, the learner will be able to: Provide a brief idea about Business-Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Level 7 Diploma - Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Level 7 Diploma - Business Management Bundle Courses Course 01: Level 7 Diploma Business Management Course 02: Minute Taking Course Course 03: Level 1 Business Management Course 04: Level 2 Diploma in Business Administration Course 05: Level 3 Business Administration Course 06: Level 5 Diploma in Business Analysis Course 07: Level 5 Diploma in Risk Management Course Course 08: Level 5 Retail Management Course Course 09: Level 7 Diploma in Facilities Management Course Course 10: Level 7 Diploma in Leadership and Management Course [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Level 7 Diploma - Business Management Course Curriculum Level 7 Diploma - Business Management Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business-Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method of Level 7 Diploma - Business Management After you have finished Level 7 Diploma - Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification of Level 7 Diploma - Business Management After completing the MCQ/Assignment assessment for Level 7 Diploma - Business Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 7 Diploma - Business Management This Level 7 Diploma - Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements Level 7 Diploma - Business Management There are no specific requirements for this Level 7 Diploma - Business Management course because it does not require any advanced knowledge or skills. Career path Level 7 Diploma - Business Management The Level 7 Diploma - Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Level 7 Diploma - Business Management
Delivered Online On Demand5 days
£69

Principles of Team Leading Level 2

4.9(27)

By Apex Learning

Overview Understand the skills that make a good leader great and manage your team to its full potential in your organisation. This course has been crafted to explain and present the core principles that should be adopted by a team leader, to inspire and motivate their workforce. The Principles of Team Leading Level 2 course has been written with the help of industry professionals and provides genuinely useful methods for showing excellent leadership qualities. You will learn how to manage conflict, understand infrastructure, improve communication, appraise performances, and inspire loyalty. The learning modules will also coach you in health and safety protocols and the need for ethical responsibility. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Principles of Team Leading Level 2. It is available to all students, of all academic backgrounds. Requirements Our Principles of Team Leading Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 18 lectures • 06:45:00 total length •Introduction To Team Building: 00:30:00 •Effective Use Of Online Tools: 00:15:00 •Celebrate Your Commitment In Style: 00:30:00 •Empower Your Team To Innovate and Execute: 00:30:00 •Always Motivate Your Team: 00:30:00 •Keeping Up To Date On Your Own Training: 00:15:00 •Always Support And Train Your Team: 00:30:00 •Benefits Of Building A Good Team: 00:15:00 •Wrapping Up: 00:15:00 •Defining Teams: 00:15:00 •Establishing Team Norms: 00:15:00 •Working as a Team: 00:15:00 •Your Team Player Type: 01:00:00 •Building Team Trust: 00:15:00 •The Stages of Team Development: 00:30:00 •Communication: 00:30:00 •Becoming a Good Team Player: 00:15:00 •Assignment - Principles of Team Leading Level 2: 00:00:00

Principles of Team Leading Level 2
Delivered Online On Demand6 hours 45 minutes
£12

HR Management Level 1

5.0(1)

By Empower UK Employment Training

You will thoroughly understand every relevant concept about human resources management within this course.

HR Management Level 1
Delivered Online On Demand1 hour 24 minutes
£5

Building successful working relationships (In-House)

By The In House Training Company

This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills. DAY ONE 1 Can you succeed by yourself? 2 Relationship awareness theory 3 The Strengths Deployment Inventory / Your FACET5 profile 4 Building rapport 5 Influencing power bases 6 Active listening 7 Building your personal internal network 8 Perceptions 9 Your brand DAY TWO 3 Preparing for conflict 2 The negotiation conversation 1 Your stakeholders and what they want from you 4 Influencing others 5 Your communication approaches for success 6 Emotional Intelligence 7 The trust model 8 Knowing your outcomes

Building successful working relationships (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

HR (Human Resources) at QLS Level 7

4.7(47)

By Academy for Health and Fitness

Are you interested in a career as an HR manager with the potential to earn over 100,000 pounds per year? Our HR (Human Resources) Course can help you acquire the skills and knowledge needed to succeed in this field. Whether you are just starting out or looking to advance your career, this HR (Human Resources) course will give you the tools to achieve your professional goals. This Advanced Diploma in HR (Human Resources) at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! HR (Human Resources) plays a crucial role in any business's success and its employees' well-being. Our CPD-accredited HR (Human Resources) course is designed to help you start or advance your career in this field. As an HR administrator, you will be responsible for managing the day-to-day HR (Human Resources) activities of organisations of all sizes. This HR (Human Resources) course will give you the skills and knowledge you need to effectively design and implement custom training strategies, manage recruitment and selection, organise and conduct training, and more. Upon completion of the HR (Human Resources) program, you will have the highly developed skills necessary to excel in this demanding field. So why wait? Enrol right away! By the end of this HR (Human Resources) course, you will : Understand the role and responsibilities of HR executives. Know how to design and implement effective HR policies and procedures. Be able to use HR tools and technologies. Understand how to manage employee relations and resolve conflicts. Know how to develop and implement strategies for attracting, retaining, and developing top talent and contribute to the organisation's overall success. Why Prefer This HR (Human Resources) at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This HR (Human Resources) course is suitable for anyone who is new to human resources, wants to learn more about the field, or is responsible for managing an HR department. It provides an overview of the expanding role of HR, including a historical perspective, key processes and responsibilities, and current trends. You will also learn how to manage the day-to-day HR (Human Resources) activities of organisations of all sizes, including developing custom training courses and efficiently addressing HR-related needs. Skilled instructors and mentors will be available to answer any questions you may have via email and chat rooms. Whether you are just starting out or looking to advance your career, this course will give you the tools you need to succeed in HR (Human Resources) . *** Course Curriculum *** Here is the curriculum breakdown of the HR (Human Resources) at QLS Level 7 course: Module 01: Introduction to Human Resources Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training and Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings and Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation and Counselling Module 14: Ensuring Health and Safety at the Workplace Module 15: Employer Records and Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in HR (Human Resources) at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for individuals who are looking to pursue a career in Human Resources, as well as those who are already working in the field and want to improve their skills. If you are committed to improving your abilities and positively impacting your workplace, this course is for you. Requirements No prior background or expertise is required. Career path The field of HR has a wide range of job opportunities, and this course is designed to help students pursue careers that are in high demand in the labour market, such as- Human Resources Manager - £60K to £100K Human Resources Officer - £18K to £40K Equalities Officer - £22K to £45K Human Resources Assistant - £35K to £55K HR Specialist - £46K Administrative Officer - £25K Certificates Advanced Diploma in HR (Human Resources) at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in HR (Human Resources) at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

HR (Human Resources) at QLS Level 7
Delivered Online On Demand4 weeks
£110

Level 4- Office Management

4.9(27)

By Apex Learning

Overview Learn how to make learning spaces run smoothly and effectively and kickstart your career as an outstanding school administrator by enrolling in our Level 4- Office Management course. In this course, you will be swiftly educated in the fundamental skills to instil students with a desire to learn that goes well beyond imparting knowledge. Effective administration underpins all areas of student care. After your successful completion, you will be equipped with strongly developed skills to create and maintain the school culture. You will have the expertise to assist students and faculty, maintain academic records, safeguard students, create strategies for handling complaints, and much more. Enrol today to kickstart your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 4- Office Management. It is available to all students, of all academic backgrounds. Requirements Our Level 4- Office Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 05:34:00 total length •Module 01: Introduction to Office Administration: 00:16:00 •Module 02: Skills of an Effective Administrator: 00:17:00 •Module 3: Mail Services and Shipping: 00:28:00 •Module 04: The Language of Coaching: 01:00:00 •Module 5: Organising Meeting and Conferences: 00:28:00 •Module 6: Business Writing Skills: 00:42:00 •Module 7: Time Management: 00:35:00 •Module 8: Stress Management: 00:18:00 •Module 9: Business Telephone Skills: 00:21:00 •Module 10: Communication Skills: 00:25:00 •Module 11: Conflict Management: 00:16:00 •Module 12: Business Etiquette: 00:21:00 •Module 13: Microsoft Office Skills: 00:07:00

Level 4- Office Management
Delivered Online On Demand5 hours 34 minutes
£12

Facebook Marketing

4.9(27)

By Apex Learning

Overview This comprehensive course on Facebook Marketing will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Facebook Marketing comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Facebook Marketing. It is available to all students, of all academic backgrounds. Requirements Our Facebook Marketing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 01:51:00 total length •Module 01: My Experience with Facebook Marketing: 00:07:00 •Module 02: Facebook Marketing Basics Explained From Profiles to Groups and Pages: 00:12:00 •Module 03: 1 Facebook Marketing Strategy Forever: 00:16:00 •Module 04: Best Free Facebook Marketing Strategy to Build Relationships without Having a Group or Page: 00:17:00 •Module 05: Facebook Group Case Studies of Success and Failure: 00:14:00 •Module 06: Managing Our Facebook Group Memberships and Considering the Need for a New Group: 00:05:00 •Module 07: Facebook Group Creation, Url Setting, And Posting Permission Tutorial: 00:09:00 •Module 08: Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels with Canva In 2019: 00:04:00 •Module 09: Creating rules for Facebook groups and managing moderation to limit self-promotion and conflict: 00:10:00 •Module 10: Create Events in Facebook Groups for Weekly Voice Calls to Build Relationships: 00:06:00 •Module 11: Editing the Facebook Group Description and Membership Requirements: 00:11:00 •Assignment - Facebook Marketing: 00:00:00

Facebook Marketing
Delivered Online On Demand1 hour 51 minutes
£12