1867 Conflict courses in Cardiff delivered On Demand

All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.

Operations Management Online Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Operations Management Online Training Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. Enrol Operations Management course today and take the next step towards your personal and professional goals. << Industry Experts developed this Operations Management course into 20 detailed modules >> Course Curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Certification of Operations Management After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Operations Management Training This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements Operations Management Training There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Career path Operations Management Online This Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager Operations Analyst Operations Officer S.C Manager Inventory Manager Certificates Certificate of completion Digital certificate - Included

Legal document control specialist training is essential for a legal secretary, who plays a vital role in the legal profession. A Legal secretary drafts, proofreads, and files legal documents, manage meetings and take minutes, manage data and records, and communicate with clients and other legal professionals. The legal profession is highly regulated, and a legal secretary must have a thorough understanding of English law and legal systems in order to perform their duties effectively. Legal document control specialist training provides legal secretary with the knowledge and skills they need to draft and proofread legal documents accurately and efficiently. Legal secretaries are in high demand in the UK, and legal document control specialist training can give job seekers a competitive advantage in the market. According to the National Careers Service, the average salary for a legal secretary in the UK is £25,000 per year. With experience, a legal secretary can progress to more senior roles, such as paralegal, legal executive, compliance officer, or risk manager. Legal Document Control Specialist Training for Legal Secretary Curriculum Breakdown of the Legal Document Specialist Training for Legal Secretary Introduction to Legal Secretary English Law & Legal Systems Law of Contract & Law of Tort Wills, Probate, Estate Law Property Law & Conveyancing Practice Criminal Law Understanding Criminal Psychology Contract & Business Law Family Law and Insurance Practice Conflict and Conflict Resolution Professional Writings and Documents Document Proofreading and Editing Meeting Management & Minute Taking Data Management and Record-Keeping Other Essential Skills for Secretarial Role Human Rights Curriculum Breakdown of the Document Control Course Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Document Control Specialist Training for Legal Secretary course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Legal Document Control Specialist Training for Legal Secretary. Requirements To enrol in this Legal Document Control Specialist Training for Legal Secretary course, all you need is a basic understanding of the English Language and an internet connection. Career path Legal Document Reviewer: £25,000 to £45,000 per year Compliance Officer: £30,000 to £50,000 per year Legal Operations Manager: £40,000 to £70,000 per year Contract Analyst: £28,000 to £45,000 per year Legal Technology Consultant: £35,000 to £60,000 per year Legal Project Manager: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Master the essential skills for career advancement with our Leadership & Management course. Explore topics like workplace equality, employee motivation, and conflict resolution. Ideal for professionals seeking career growth in any industry.

Develop your communication skills today and get certified in 6 weeks The most concise & impactful online course available. 20 CPD Credits & CMI Certificate of Recognition Duration: 6 weeks starting immediately Suitable for: All levels of seniority Language: English  Effort: 11 hours 30 minutes of self-paced online learning Award: 20 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service  Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 17 video courses to watch. This includes 10 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Your key learning areas: Conflict management Managing and setting priorities Leading across cultures Collaboration Navigating challenging situations Cultivating cross-functional teams Time management & organisation Active listening Critical conversations On completion of this course, you will receive: A certificate stating 20 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year Fully accredited to the highest standards. Our accreditors: World leading content supported by cutting edge technology. Made for healthcare professionals.    Did you know this course can be covered by the NHS study budget? The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here. 

Give a compliment to your career and take it to the next level. This Executive PA will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Executive PA will help you keep ahead of the pack. The Executive PA incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Executive PA will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Executive PA, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Executive PA course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Executive PA Bundle: Course 1: Executive PA Course 2: Paralegal Course 3: GDPR Course 4: Level 2 Microsoft Office Essentials Course 5: Document Control Course 6: Touch Typing Essentials Course 7: Online Meeting Management Course 8: Minute Taking Essentials Level 2 Course 9: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the course to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses including this Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course Curriculum of Executive PA: Course 1: Executive PA Introduction to Personal Assistant Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Communication Skills Customer Service Microsoft Office Skills Course 2: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 3: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 4: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 Course 5: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Course 6: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L ---------- Executive PA---------- Course 7: Online Meeting Management Course 8: Minute Taking Essentials Level 2 Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Moving from Secretary to an Executive PA Role) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

The 'Leadership, Personal Development, and Networking' course is designed to equip individuals with essential management and leadership skills, along with personal development techniques. Participants will explore various leadership theories, communication strategies, negotiation techniques, and stress management methods, among other topics, to excel in their professional roles and build effective networks. Learning Outcomes: Understand the fundamental concepts of management and leadership and their roles in organizational success. Explore different leadership theories to identify effective leadership styles suitable for various situations. Improve management and leadership performance through the application of proven strategies and best practices. Foster high-performance teams by promoting collaboration, communication, and shared goals among team members. Learn motivational techniques to inspire and engage employees, enhancing their productivity and job satisfaction. Develop organizational skills to enhance efficiency, time management, and resource allocation. Master talent management principles to attract, retain, and develop a skilled and motivated workforce. Implement succession planning strategies to ensure smooth leadership transitions within the organization. Understand the fundamentals of business process management and its impact on organizational effectiveness. Enhance communication skills to convey ideas, instructions, and feedback effectively to team members and stakeholders. Learn negotiation techniques to achieve mutually beneficial outcomes in professional settings. Manage meetings efficiently and provide constructive feedback for continuous improvement. Navigate and manage organizational change effectively, minimizing resistance and maximizing positive outcomes. Improve time management skills to optimize productivity and achieve personal and professional goals. Develop stress management techniques to cope with workplace pressures and maintain overall well-being. Cultivate emotional intelligence in leadership to build better relationships and make well-informed decisions. Learn conflict management strategies to address and resolve conflicts constructively. Navigate office politics with tact and professionalism, fostering a harmonious work environment. Understand risk management principles and methods to mitigate potential risks and uncertainties. Explore the concepts of corporate responsibility and ethics, promoting ethical conduct and social responsibility within the organization. Why buy this Leadership, Personal Development and Networking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership, Personal Development and Networking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership, Personal Development and Networking does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Leadership, Personal Development and Networking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership, Personal Development and Networking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 2: Leadership Theories Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams High Performance Teams 00:32:00 Module 5: Motivating Employees Motivating Employees 00:26:00 Module 6: Organisational Skills Organisational Skills 00:26:00 Module 7: Talent Management Talent Management 00:37:00 Module 8: Succession Planning Succession Planning 00:24:00 Module 9: Business Process Management Business Process Management 00:29:00 Module 10: Communication Skills Communication Skills 00:28:00 Module 11: Negotiation Techniques Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:22:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:14:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:20:00

Unlock a rewarding career with our comprehensive Paralegal Training. Gain essential legal knowledge, hone research skills, and master the art of legal documentation. Elevate your professional journey with practical insights and hands-on experience. Start your path to success today.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.