777 Conflict Resolution courses delivered Online

11-in-1 CPD Accredited Bundle| 11 Free PDF Certificates| Updated course materials| 24/7 Learner Support

Are you ready to embark on an enlightening journey of wisdom with the Supervisory Training bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Supervisory Training Level 3 Diploma. Delve into eight immersive CPD Accredited courses, each a simple course: Course 01: Supervisor Training Course 02: Delegation Skills Course 03: Leadership and Management Course Course 04: Team Management Level 5 Course 05: Conflict Resolution Course 06: Motivation - Motivating Yourself & Others Course 07: The Power of Creativity Course 08: Decision Making and Critical Thinking Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Supervisory Training Level 3 Diploma bundle illuminate your path to wisdom. The Supervisory Training Level 3 Diploma bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Supervisory Training Level 3 Diploma package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Supervisory Training bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Supervisory Training Level 3 Diploma community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Supervisory Training Level 3 Diploma Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Supervisory Training bundle. Establish robust bases across each course nestled within the Supervisory Training bundle. Decipher intricate concepts through the articulate content of the Supervisory Training bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Supervisory Training Level 3 Diploma bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Supervisory Training bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Supervisory Training Level 3 Diploma bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Supervisory Training bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Supervisory Training bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Supervisory Training journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Supervisory Training Level 3 Diploma Bundle. Career path Armed with the Supervisory Training Level 3 Diploma bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Supervisory Training bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Fast track your career as a human resource professional and learn the fundamentals of talent management with the Human Resources and Talent Management Diploma. This course covers all aspects of human resources management, from screening CVs to workplace culture and performance reviews. Throughout this HR management course, you will develop essential communication, organisation and sales skills and will explore the responsibilities of the HR department in detail. You will learn about the different types of human resources, different approaches for supporting employee development and strategies for conflict resolution. Finally, you will be introduced to the elements of smart business goals and motivation strategies. Learning Outcomes of The Human Resources and Talent Management Diploma:  Gain a complete understanding of human resource management Understand the day-to-day duties of a human resource manager Familiarise with the role and responsibilities of the HR department Learn every stage of the planning, selection and recruitment process Understand the employee onboarding process and how to make new hires feel welcome Learn the definition of organisational culture and how to promote a positive working environment Understand how to conduct employee performance appraisals Discover strategies for motivating employees and supporting their learning Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 01: Introduction to Human Resource Management Human Resource Management 00:15:00 Module 02: HR Planning, Recruitment and Selection HR Planning, Recruitment and Selection 00:15:00 Module 03: Employee Onboarding Employee Onboarding 00:15:00 Module 04: Induction, Training and Development Induction, Training and Development 00:10:00 Module 05: Responsibilities of the HR Department's Responsibilities of the HR Department's 00:10:00 Module 06: Organisational Culture Organisational Culture 00:10:00 Module 07: Motivation, Counseling, Resignations and Retirement Motivation, Counseling, Resignations and Retirement 00:15:00 Module 08: Performance Appraisal Performance Appraisal 00:15:00 Module 09: Remuneration Policy and Industrial Relations Remuneration Policy and Industrial Relations 00:10:00 Module 10: Records and Statistics Records and Statistics 00:30:00 Module 11: Employee Motivation Theories Employee Motivation Theories 00:15:00 Module 12: Goals and Motivation Goals and Motivation 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Office Management Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Office Management and looks at skills needed to improve Office Management. By taking this course you will gain the necessary skills to perform effectively in this field. The Office Management Course is organised into 2 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 15 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99. Course Content Managing Office Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Office Management Module One - Getting Started 00:30:00 Module Two - New Hires 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Diploma in Office Management 00:20:00 Final Exam Final Exam- Diploma in Office Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: Health and safety will benefit both the employees and employers. It will ensure that employees will do their jobs efficiently as they will feel more comfortable. Through this course, you will learn the importance of workplace safety and how it can affect the performance of an organization or business. Understand what the legal health care and safety requirements that should be meet to avoid accidents, time and money wasting. This course will indeed help in assuring your workers that their working environment is safe and will eliminate your and your colleague's worry about health and safety at work.  Who is the course for? Business professionals who need to learn about workplace health and safety methods People who have an interest in knowing how to handle health and safety Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Health and Safety at Workplace course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Human Resource Manager Life Coach Mentor. Basics of Health and Safety Introduction 01:00:00 Health and Safety Related Accidents and ill-health 00:30:00 Health and Safety in The workplace 00:30:00 Workplace Hazards 01:00:00 Managing health and safety in Workplace 01:00:00 Legal Responsibilities and Requirements 00:30:00 RIDDOR - Reporting of accidents and incidents 00:30:00 Conclusion 00:15:00 Safety at Workplace Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Developing a Safety Manual Setting the Stage 00:15:00 Safety Procedures Basics 00:15:00 Flowcharting 00:30:00 Gathering Information 00:30:00 Procedure Writing 00:15:00 Honing the Draft Procedure 00:30:00 Some Other Methods 00:15:00 Mock Exam Mock Exam- Advanced Health and Safety at Workplace 00:30:00 Final Exam Final Exam- Advanced Health and Safety at Workplace 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before As society evolves, so do the challenges we face in maintaining a safe and just environment. From crime prevention and law enforcement to legal proceedings and corrections, the need for skilled professionals in this field has never been higher. In the last year alone, the UK recorded over 5.8 million crimes. With such significant figures, how equipped are you to tackle these legal challenges? Well, this Paralegal Studies bundle is designed not just to inform but to empower you with the knowledge and skills required to address these complex issues professionally. Our specially designed course bundle covers three main areas: Paralegal Studies, Criminal Justice & Criminology, and Criminal Intelligence Training. Each course is crafted to provide an in-depth understanding of the UK's legal system, the fundamentals of criminology, and the advanced skills needed for criminal intelligence. Learners will gain insights into legal procedures, the dynamics of crime in society, and how to apply intelligence in criminal justice scenarios. This course equips you to assist lawyers, conduct research, prepare legal documents, analyze evidence, and contribute to successful case outcomes. This Diploma in Paralegal at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development and career progression related to Paralegal topic substantial and easier than ever! Courses Are Included in This Bundle: Course 01: Paralegal Studies Course 02: Criminal Justice & Criminology Course 03: Criminal Intelligence Training Learning Outcomes of Paralegal Studies: Identify different crime classifications and their characteristics. Understand key principles of crime categorisation and analysis. Demonstrate knowledge of fundamental legal concepts and principles. Apply psychological insights to understand criminal motivations and patterns. Develop strategies for responding to and preventing criminal activities. Assess the impact of various approaches to dealing with crime. Utilise forensic science methods for crime scene investigation and analysis. Empower yourself with the knowledge and skills to forge a successful career in criminal justice. Enrol today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Paralegal Studies Get a free student ID card with Paralegal Studies Training program (£10 postal charge will be applicable for international delivery) The Paralegal Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Paralegal Studies course materials The Paralegal Studies comes with 24/7 tutor support This Diploma in Paralegal at QLS Level 5 course may help you to understand related topics such as: FDA Criminal Justice EDI Criminology Start your learning journey straight away! Course Curriculum Course 01: Paralegal Studies Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Criminal Justice & Criminology Module 01: Classification of Crime Module 02: UK Law & Legal System Module 03: Understanding Criminal Psychology Module 04: Dealing with Crime Module 05: Forensic Science Module 06: Criminal Profiling: Science, Logic and Metacognition Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 08: The Legal Workplace & Professionals Module 09: Criminal Law Module 10: The Criminal Justice System in England and Wales Course 03: Criminal Intelligence Training Module 01: Introduction to Intelligence Analysis Module 02: Criminal Intelligence Analysis Module 03: Criminal Intelligence Analyst &#8211; Skills and Competencies Module 04: Understanding Criminal Psychology Module 05: Research Methods in Crime Analysis Module 06: Decision Making in Criminal Intelligence Analysis Module 07: Intelligence-Led Policing Module 08: Counterterrorism and Criminal Intelligence Analysis Module 09: Technology in Criminal Intelligence Analysis Module 10: The Criminal Justice System in England and Wales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 Diploma in Paralegal at QLS Level 5 - £119 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring paralegals Future law officers Criminology enthusiasts Legal system workers Crime scene analysts Criminal justice students Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Paralegal: £20,000 - £35,000 Criminal Intelligence Analyst: £25,000 - £45,000 Criminologist: £23,000 - £40,000 Legal Consultant: £30,000 - £60,000 Forensic Psychologist: £31,000 - £51,000 Legal Executive: £25,000 - £55,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Paralegal at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Give a compliment to your career and take it to the next level. This Administration will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Administration will help you keep ahead of the pack. The Administration incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Administration will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Administration, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Administration course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course. Moreover, you will get 10 other PDF certificates and a student ID card absolutely free as gifts. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: People Management Skills Level 3 Course 06: Quality Management Course 07: Conflict Management Course 08: Online Meeting Management Course 09: Cross-Cultural Awareness Training Course 10: GDPR Course 11: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 10: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Administration for Car Maintenance bundle. Requirements This Administration for Car Maintenance course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Administration and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Administration bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Administration course that will enhance your skills and prepare you for the competitive job market. Also, our Administration experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Administration, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: Performance Management Course 06: Quality Management Course 07: Conflict Management Course 08: People Management Skills Level 3 Course 09: Online Meeting Management Course 10: Email Writing Training Course 11: Cross-Cultural Awareness Training Course 12: GDPR Data Protection Level 5 Course 13: Level 2 Microsoft Office Essentials Course 14: Effective Communication Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Email Writing Training Module 1- E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3- Manage Your E-mail Module 4- Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6- Exercise Caution Course 10: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 11: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 13: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Administration Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.