811 Conflict Resolution courses in Cardiff delivered Online

Are you working in an office environment? Do you want to improve your skill for managing office environment? The course will help you to learn the necessary strategies of Office Management. Course Description: Office Management is an essential skill for organizing a favorable environment in the office. Office Management is the center for effective management and operations. With proper office management, the things can fall apart. So, an effective office management skill is necessary for a corporate environment. Our Office Management course focuses the appropriate strategies of office management so that you can organised and handle any office issues. In the course, you will learn how to contact the colleagues and a new employee and how to guide them the rules and regulations of the office. You will also learn the techniques of cope up with different personalities and how to work in a team. After finishing the course, you will be able to develop a good command over managing office environment. Course Highlights Accredited Diploma in Office Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Office Management into 19 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Office Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Office Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Office Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Office Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Office Management Module One - Getting Started FREE 00:30:00 Module Two - New Hires FREE 01:00:00 Module Three - It's About Interacting and Influencing 01:00:00 Module Four - Dealing with Rumors Gossip and Half Truths 01:00:00 Module Five - Office Personalities (I) 00:30:00 Module Six - Office Personalities (II) 01:00:00 Module Seven - Getting Support for Your Projects 01:00:00 Module Eight - Conflict Resolution 01:00:00 Module Nine - Ethics 01:00:00 Module Ten - You Are Not an Island 01:00:00 Module Eleven - Social Events Outside of Work 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Accredited Diploma in Office Management 00:20:00 Final Exam Final Exam- Accredited Diploma in Office Management 00:20:00

In today's dynamic work environment, ensuring the safety and well-being of lone workers is paramount. Our Lone Worker Safety Training course is meticulously designed to equip individuals with the essential knowledge and skills to thrive in solitary work settings. Whether you're an employer looking to safeguard your employees or a lone worker seeking to enhance your safety protocols, this course is your definitive guide. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Lone Worker Safety Training curriculum, learners acquire essential knowledge and skills to ensure their safety while working alone. They understand the risks associated with lone working and learn how to assess and manage these risks effectively. Reporting and recording incidents is emphasized to ensure timely response and improvement of safety protocols. Conflict avoidance and resolution strategies are taught to prevent and manage potentially hazardous situations. First aid techniques specific to lone working scenarios are covered, along with general workplace safety practices. Learners develop a safe working system tailored for lone working situations, promoting their well-being both physically and mentally. They also gain a comprehensive understanding of the laws and regulations that govern lone worker safety, ensuring compliance and a safer work environment overall. This curriculum equips learners with practical knowledge and tools to confidently handle the challenges of working alone safely. Course Curriculum Module 01: Basics of Lone Working Module 02: Risk Assessment Module 03: Reporting and Recording Incidents Module 04: Conflict Avoidance and Resolution Module 05: First Aid and Workplace Safety for Lone Workers Module 06: Safe Working System for Lone Working Module 07: Physical and Mental Well-being Module 08: Lone Worker's Safety Laws Learning Outcomes: Understand principles of lone working and associated risks in workplaces. Conduct effective risk assessments to mitigate potential hazards confidently. Demonstrate proper incident reporting and recording procedures in lone worker scenarios. Apply conflict resolution techniques to manage and diffuse workplace conflicts. Implement first aid procedures and safety protocols specific to lone working. Develop and implement safe working systems tailored for lone worker safety. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals working independently in various industries needing safety awareness. Managers responsible for lone workers in their teams. Health and safety officers focused on lone worker policies. Newly appointed supervisors requiring safety training for lone workers. Business owners keen on enhancing workplace safety for lone workers. Career path Security Officer Field Service Engineer Social Worker Estate Agent Utility Service Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment. Course Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Learning Outcomes: Understand key principles and processes in change management. Analyse how individuals respond to organisational change. Evaluate organisational strategies for effective change implementation. Develop communication plans for stakeholder engagement. Assess human resource strategies in managing organisational change. Identify techniques for managing stress during change initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers leading organisational change initiatives. HR professionals handling change impacts on staff. Team leaders managing change in their departments. Consultants advising on change management strategies. Executives overseeing organisational transformations. Career path Change Manager HR Manager Organisational Development Consultant Project Manager Risk Manager Performance Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

To become a paralegal, you must have a good understanding of paralegal practice. That's why we designed the Paralegal Diploma Course for you. This course will cover the fundamentals of paralegal work. You will also learn about the required knowledge areas and survival strategies for success in the paralegal field.

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From planning to managing risks, project management is not an easy task. However, you do not have to worry as our exclusive Project Management Professional course is designed to show you the way. The course is created to give you a thorough understanding of project management ideas, practices, and techniques as well as the abilities needed to manage projects successfully. After finishing the course, you will have a firm understanding of stakeholder management, project performance, change management and much more. The course will also provide a certificate of achievement with the help of this certificate, you can show prospective employers that you have the knowledge and experience necessary to successfully manage complicated projects. In conclusion, enrolling in the Project Management Professional course can be a great career investment because it will equip you with the skills and information you need to succeed in the dynamic and fast-paced world of project management. Learning Outcomes By completing the Project Management Professional (PMP) course, learners can expect to achieve the following learning outcomes: Recognise the basic tenets of project management, including starting, planning, carrying out, overseeing, and closing projects Get a thorough understanding of the methodology, tools, and best practices for project management Get the skills necessary to effectively lead and manage teams, including effective communication, conflict resolution, and stakeholder management Gain knowledge of technology in minute taking. Learn how to design and manage project schedules, budgets, and resources Hone your ability to identify, manage, and create backup strategies for project risks Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment To successfully finish the course, students must take an online automated multiple-choice exam and achieve a minimum score of 60%. Upon passing the exam, students can apply for a certificate of achievement endorsed by the Quality Licence Scheme. Career path Taking the Project Management Professional (PMP) course can open up a variety of career paths in the UK, as the skills and knowledge gained through the course are highly sought after in a range of industries. Entry-level project management roles, such as Project Coordinator or Assistant Project Manager, with an average annual salary range of £25,000 to £35,000. Mid-level project management roles, such as Project Manager or Senior Project Manager, with an average annual salary range of £40,000 to £70,000. Senior-level project management roles, such as Director of Project Management or Program Director, with an average annual salary range of £80,000 to £120,000. A project management professional certification could result in higher pay and more challenging career possibilities. Construction, engineering, information technology, and finance are just a few of the industries that could benefit from using the skills and knowledge acquired via the PMP course

24-Hour Flash Sale! Prices Reduced Like Never Before!! Money laundering is a serious crime all over the world as well as in the UK. According to the UK Financial Conduct Authority (FCA), an estimated £100 billion is laundered through the UK every year. As financial institutions play a key role in preventing this activity, are you aware of the red flags that might indicate money laundering? This MLRO (Money Laundering Reporting Officer Training) bundle equips you with the knowledge and skills to become a Money Laundering Reporting Officer (MLRO). This comprehensive MLRO training bundle covers everything you need to excel in this critical role. Learn the fundamentals of Anti-Money Laundering (AML) regulations and how to implement them effectively. Master Know Your Customer (KYC) procedures to identify and verify clients. Gain insights into Financial Investigation techniques to uncover suspicious transactions. The MLRO bundle also includes valuable knowledge for paralegals in tax accounting, giving you a well-rounded understanding of financial crime. This MLRO (Money Laundering Reporting Officer Training) Bundle contains: Course 01: Anti-Money Laundering (AML) Course 02: Know Your Customer (KYC) Course 03: Paralegal Course 04: Tax Accounting Certificate - CPD Certified Course 05: Financial Investigator Learning Outcomes of this MLRO (Money Laundering Reporting Officer Training) Bundle: Understand the UK's AML regulations and their impact. Implement effective KYC procedures to mitigate risks. Identify and report suspicious activity according to regulations. Apply financial investigation techniques to uncover money laundering schemes. Gain knowledge of paralegal practices relevant to financial crime. Develop a strong foundation in tax accounting for AML compliance. By completing the MLRO course bundle, you position yourself as a key player in the fight against financial crime. With certifications in AML, KYC, and more, you will enhance your employability and professional standing in a range of financial and legal fields. Enrol today, and be the barrier that criminals fear. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of MLRO. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the MLRO setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to MLRO-related fields, impacting their MLRO experiences and long-term development. Course Curriculum Course 01: Anti-Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Paralegal Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring MLROs Compliance officers Financial analysts Legal assistants Tax accountants Corporate auditors Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. MLRO: £50,000 - £80,000 Compliance Officer: £35,000 - £60,000 Financial Investigator: £40,000 - £65,000 Paralegal: £20,000 - £35,000 Tax Accountant: £25,000 - £50,000 Financial Analyst: £35,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Indagacion Apreciativa Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Presentando la Indagación Apreciativa 00:10:00 Módulo Tres: Cambiando la Forma en la que Piensa 00:10:00 Módulo Cuatro: Modelo de las Cuatro D 00:10:00 Módulo Cinco: Modelo de las Cuatro I 00:10:00 Módulo Seis: Estilo de Entrevista de la Indagación Apreciativa 00:10:00 Módulo Siete: Realidad Anticipatoria 00:10:00 Módulo Ocho: El Poder de las Imágenes Positivas 00:10:00 Módulo Nueve: Influenciando el Cambio a Través de la Indagación Apreciativa 00:10:00 Módulo Diez: Entrenamiento y Gerencia con Indagación Apreciativa 00:10:00 Módulo Once: Creando un Núcleo Positivo 00:10:00 Módulo Doce: Cierre 00:05:00 Resolucion de Conflictos Módulo Uno: Inicio 00:05:00 Módulo Dos: Una Introducción A La Resolución De Conflictos 00:10:00 Módulo Tres: Estilos De Resolución De Conflictos Con El Instrumento de Thomas-Kilmann 00:10:00 Módulo Cuatro: Crear Una Atmósfera Efectiva 00:10:00 Módulo Cinco: Crear Un Entendimiento Mutuo 00:10:00 Módulo Seis: Enfocarse En Necesidades Individuales y Compartidas 00:10:00 Módulo Siete: Llegar A La Causa Raíz 00:10:00 Módulo Ocho: Generar Opciones 00:10:00 Módulo Nueve: Construir Una Solución 00:10:00 Módulo Diez: La Versión Corta Del Proceso 00:10:00 Módulo Once: Herramientas Adicionales 00:10:00 Módulo Doce: Finalizando 00:05:00 Evaluación Presente su tarea 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00