Want learn how to use social media to market your business effectively? Join us this March at our in person workshop, to learn how to create your social media strategy for success – and come away with the knowledge, skills and confidence to start connecting with your customers online!
Delivered In-Person in LutonLuton
FREE
Getting Your Business Found Online - Luton Online (In Person)
In an era where online presence is a necessity, understanding the fundamentals of search engine optimisation (SEO) is crucial for individuals and businesses alike. Navigating this dynamic landscape, can appear overwhelming and complicated for small business owners. This 2-hour workshop breaks down the basics of SEO, providing you with the understanding of the core principles and highlights the tools available to help search engines to give you the attention you deserve!
Delivered In-Person in LutonLuton
FREE
Luton Online: Digital Marketing Launchpad Clinic - with Kerry
Join us for an exclusive Clinic Day, designed specifically for business owners who are ready to take their growth to the next level. This is your chance to access tailored, one-on-one sessions with top marketing professionals, offering you expert and practical advice and actionable strategies to propel your business forward.
Delivered In-Person in LutonLuton + more
FREE
Luton Online: Digital Marketing Launchpad Clinic - with Stacey
Join us for an exclusive Clinic Day, designed specifically for business owners who are ready to take their growth to the next level. This is your chance to access tailored, one-on-one sessions with top marketing professionals, offering you expert and practical advice and actionable strategies to propel your business forward.
At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill.
This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure.
Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following:
Module OneSelf Awareness
Attitude towards challenges - self-resilience
Going into a challenging scenario - how to prepare
Recognising the signs of contention
Giving feedback constructively
Module TwoHaving Difficult Conversations with Confidence
Behaviour labelling - preparing the approach
Assertiveness techniques
Dealing with a difficult issue focussing on behaviour & consequences
Keeping objective and professional throughout
Module ThreeExamining Your Preferred Communication Style
Recognising the different communication styles
Analysing your preferred style - Paradigm FitIn Profiler review
Identifying the most appropriate situations for each style
Module FourHelpful Interpersonal Skills
Effective questioning techniques
Active listening
Body language
Recognising and dealing with behaviours
Displaying and creating positive attitudes
Remaining Assertive and in control
Delivered In-Person in Bardsey + 3 more or UK WideBardsey + 3 more or UK WideFlexible Dates