NPORS Crane / Lift Supervisor (N405)
In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Please note: This training is delivered by a third party Tutor NOT The Makaton Charity. For any workshop information, to book, or to make payment please contact the Tutor directly. Safeguarding (F2F) The Makaton Safeguarding workshop is designed to support professionals and carers of children and adults with severe communication and learning disabilities. The workshop builds on existing knowledge of signs and symbols from Level 1 and 2 training, and provides instruction for extra signs and symbols specific to safeguarding situations. Participants are invited to consider differing protocols and practice. The workshop will enable participants to consider how the vocabulary may be safely applied to promote communication for people who use Makaton within a range of levels and contexts. Content This unique workshop provides signs and symbols for a range of vocabulary covering a number of topics: People: family, relationships and people around us Body parts and clothes Places Feelings: feelings, thoughts and behaviours (including bullying and abuse) Sexual behaviour By the end of the workshop you will be able to: Develop a ‘Safeguarding through Makaton’ plan for implementation in your own setting. Demonstrate an understanding of the range of people Makaton users could come into contact with at different ages and stages in their lives; Demonstrate how Makaton can be personalised and used at different levels of complexity to meet individual needs; Identify vocabulary required by a Makaton user and be able to apply the principles of this analysis to the user’s own setting; Demonstrate an understanding of the difference between comments and questions, and an appreciation of how to maintain an interaction with a Makaton user; Describe strategies or methods appropriate to use with a Makaton user to help them understand and use vocabulary or concepts; Duration The Makaton Safeguarding Workshop is made up of 13 learning hours, and is commonly delivered over 2 full days. Alternatively, the Workshop comprises of 4 modules and can be delivered flexibly over a number of weeks to suit participant’s needs. Maximum number of participants: 12 Accessibility Please indicate if you have any challenges or additional needs, so reasonable adjustments can be made to support your learning and participation. Entry criteria Prior to attending the Safeguarding Workshop you must have attended a Level 1 and a Level 2 workshop. In... [Read more] Instructions This is a Makaton Safeguarding course. This venue is within walking distance to Guildford mainline and bus stations. The park and ride stops outside this venue and there are several car parks within a 5 minute walk. Refreshments provided throughout the day and plenty of shops and cafes nearby for lunch. Invoice option available for Organisations on booking page. Tutor is also available for in-house workshops - email laura@signandshine.co.uk Privacy Statement 📎 Privacy_Statement.pdf Terms And Conditions Updated 2022 📎 Terms_and_Conditions_updated_2022.pdf
The three-day IOSH Managing Safely course is the most popular training of its type in the world.
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.
We can come to you and deliver Food Safety courses at your business premises. RSPH Level 4 Managing Food Safety and Hygiene Catering Course! This Level 4 course is perfect for those looking to enhance their knowledge and skills in food safety and hygiene in the catering industry. Throughout the course, you will learn about advanced food safety management, HACCP principles, and how to effectively implement food safety procedures. Special Offer: Book on this Level 4 Food Safety Training from July to August 2024 Contact us for a quote or to schedule training.
Mediation and Conflict Course