12878 Communication courses

AgilePM® Foundation Passport: On-Demand AgilePM® Foundation Passport is your route to achieving AgilePM® certification at your own pace. This on-demand course is accredited by APMG to support self-study distance learning for the Foundation exam. This is SPOCE's award-winning online route to becoming accredited in AgilePM® Foundation. It is a straightforward and self-paced route. This is an accredited course eligible for CPDs / PDUs and prepares you for a qualification in AgilePM®. What You Will Learn You'll learn how to: Understand Agile Project Management based on the internationally recognized framework of DSDM Atern Become immediately productive in an agile project environment Identify the difference between simple lightweight agile approaches which typically operate at the solution delivery (or "work package") level and the greater holistic view of how multiple work streams are coordinated with the appropriate level of governance and control Getting Started Fundamentals and the Philosophy Principles Preparation Lifecycle and Products Team Structures Roles and Responsibilities Communication MoSCoW and Timeboxing Lifecycle Configuration Estimation and Measurement Quality and Maintainability Planning, Control, and Risk Implementing AgilePM Examination Approaches

Conflict Management; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Suzie Joughin Senior Executive Assistant at the Houses of Parliament Restoration & Renewal. Suzie is an experienced senior executive assistant, specialising in the public and third sectors.  Suzie’s career highlights include senior administrative roles in Cancer Research UK, the largest independent cancer research charity in the world; UK Research and Innovation, the UK’s national funding agency investing in science and research in the UK during the Covid-19 pandemic; and her current role on the Houses of Parliament Restoration and Renewal Programme.  Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock Your Potential with the Personal Development Coach Online Course - a comprehensive program designed to empower you with the skills and knowledge needed to excel in various aspects of personal and professional growth. This course bundle consists of 11 dynamic courses, including the first course that is QLS-endorsed, and you will receive a QLS hardcopy certificate for free, highlighting the significance of this prestigious accreditation. The remaining 10 courses are CPD-QS accredited, ensuring the highest standard of quality and relevance. With a focus on relevant skills and real-world application, this online course equips you with invaluable tools and techniques to enhance your personal development journey. Learn how to harness the power of functional skills IT, career coaching, self-esteem and confidence building, emotional intelligence, human behaviour, spiritual life coaching, organisational skills, nutrition, counselling skills, communication skills, and workplace stress management. The diverse range of topics covered in this course bundle provides you with a holistic approach to personal growth and self-improvement. Enrol in the Personal Development Coach Online Course now and take the first step towards realising your goals. This Personal Development Coach Online Course Bundle Package includes: Course 01: Diploma in Personal Development Coach at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Functional Skills IT Course 02: Career Coaching Course 03: Self Esteem & Confidence Building Course 04: Emotional Intelligence and Human Behaviour Course 05: Spiritual Life Coaching Course 06: Organisational Skills Course for Administrator Course 07: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 08: Counselling Skills Training Course 09: Communication Skills Masterclass Course 10: Workplace Stress Management Diploma Why Prefer This Personal Development Coach Online Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Personal Development Coach Online Course bundle courses, you will be able to learn: Functional skills IT, enabling you to excel in today's technology-driven world. Career coaching, empowering you to guide others in achieving their professional goals. Building self-esteem and confidence, leading to improved self-worth and resilience. Understanding emotional intelligence and human behaviour, facilitating better relationships and communication. Spiritual life coaching, enabling you to help others find purpose and fulfilment. Organisational skills for administrators, enhancing productivity and efficiency in the workplace. Improving mental health through diet and nutrition, recognizing the crucial connection between food and mood. Developing counselling skills, enabling you to provide support and guidance to those in need. Mastering communication skills, leading to effective interpersonal relationships and professional success. Workplace stress management, equipping you with strategies to mitigate stress and promote well-being. ***Curriculum breakdown of Personal Development Coach Online Course*** Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach How is the Personal Development Coach Online Course Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course bundle is perfect for: Individuals seeking personal growth and self-improvement. Aspiring or practising coaches, counsellors, or professionals in human resources, management, or leadership roles. Those interested in understanding the connection between nutrition, mental health, and well-being. Individuals looking to enhance their communication skills and relationships in both personal and professional settings. Anyone seeking to effectively manage workplace stress and promote a healthy work-life balance. Career path This bundle will give you an edge in various professions, such as: Personal Development Coach Career Coach Mental Health Coach Human Resources Professional Organisational Skills Trainer Nutrition Consultant Counsellor According to recent UK salary data, professionals in these fields can earn competitive salaries, ranging from £30,000 to £70,000 per year, depending on experience and expertise. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Personal Development Coach at QLS Level 5 Hard copy certificate - Included

Miss Date Doctor’s Emotional Intelligence coaching is designed to help you develop the skills and knowledge needed to understand and manage your emotions effectively. Emotional intelligence is a critical factor in building strong, healthy relationships, and our coaching can provide you with the tools needed to enhance your emotional intelligence and improve your relationships. Our Emotional Intelligence coaching includes a range of techniques and strategies, such as self-awareness, self-regulation, empathy, and social skills. We can help you learn to identify and manage your emotions, as well as to understand and respond effectively to the emotions of others. With our Emotional Intelligence coaching, you can learn to build stronger, more fulfilling relationships by improving your ability to communicate effectively, resolve conflicts, and understand the needs of your partner or potential partner. Whether you’re looking to enhance your personal relationships or to improve your professional performance, our Emotional Intelligence coaching can help you achieve your goals. Have 3 one hour sessions with a certified qualified experienced professional The Miss Date Doctor Emotional Intelligence package includes the following: Relationship Emotional Intelligence, Emotional Intelligence Coaching, Self-Awareness, Self-Regulation, Empathy, Social Skills, Emotion Management, Emotion Understanding, Emotional Intelligence Training, Communication, Conflict Resolution, Relationship Building, Emotional Intelligence Techniques. https://relationshipsmdd.com/product/emotional-intelligence-package/

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Level 5 | Three QLS Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 10 CPD Courses | Lifetime Access

Level 4, 5 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

This package is for reading a significant amount of pages Examine conversation between you and person you are dating Relationship Conversations Texts, Whatsapp messages Email messages Documents Analyse meanings, undertones and communication skills Help with what to say How to improve communication skills Analysis of behavioural patterns Learn how to improve emotional dialogue Bespoke prices dependant on pages amount https://relationshipsmdd.com/product/relationship-conversation-analysation-package/

Sale Ends Today Office Management for Professional Secretary Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the centre of action where every decision you make impacts the flow and success of the business. Reportedly, skilled office managers can increase workplace productivity by up to 40%. The Office Management for Professional Secretary course bundle equips you with more than just the essentials; it transforms you into the strategic backbone of your workplace. This is where ambitious professionals become the orchestrators of efficiency and innovation in their offices, across any industry in the UK. Join in this immersive learning experience with the Office Management for Professional Secretary course. This program covers everything from the core competencies of effective Office Administration to advanced skills in managing complex projects and corporate events. You'll learn to navigate through tasks with precision in courses like Secretary & PA Diploma and Administration: Office Administration, while developing critical leadership skills in Inspirational Leadership Skills and Change Management. This curriculum is designed to refine your professional abilities, ensuring you can excel in both your daily responsibilities and long-term career goals. Courses Are Included in this Bundle: Course 01: Office Management for Professional Secretary Course 02: Legal Secretary Course 03: Administration: Office Administration Course 04: Office Skills Course 05: Receptionist Diploma Course 06: Professional Certificate in Front Office Course 07: Professional Skills for Hotel Management Training Course 08: Level 5 Diploma in Business Management Course 09: Corporate Paralegal Course 10: Business Plan for Entrepreneurs Course 11: Agile Project Management Course 12: Workplace Performance Management Course 13: Diploma in Operations Management Course 14: Research Methods in Business Course 15: Strategic Business Management Course 16: Change Management Course 17: Business Improvement Course 18: International Business Principles Course 19: Level 3 Diploma in Business Etiquette Course 20: Effective Communication Skills Diploma Course 21: Assertiveness Skills Course 22: Time Management Course 23: Public Speaking: Presentations like a Boss Course 24: Email Writing Training Course 25: Customer Service Management: Recovering Difficult Customers Course 26: Transcription Skills Course 27: Business Networking Skills Course 28: Document Control and Workflow Management Course 29: Diary Management Course 30: Touch Typing Complete Training Diploma Enrol in the Office Management for Professional Secretary bundle today and start your transformation into an office management expert. With skills that transcend ordinary administrative tasks, you will open new doors to career advancement and personal growth. Don't just be part of the office-become the reason it succeeds. Start your journey now and forge your path to becoming an essential asset to any business! Learning Outcomes of this Bundle: Cultivate advanced organisational and management skills essential for top-tier secretaries. Develop strategic abilities for handling complex administrative functions. Elevate your communication prowess to effectively liaise with all company levels. Harness project and time management skills to boost office productivity. Strengthen negotiation and conflict resolution skills within a corporate setting. Master the art of professional networking and relationship management. Why Prefer This Office Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Office Management for Professional Secretary course is designed to transform capable individuals into exceptional office managers and secretaries, well-versed in the nuances of modern business administration. By cultivating advanced organisational and management skills, this course prepares participants to oversee complex operations and workflows with ease. This foundational prowess is critical for anyone aspiring to excel in top-tier administrative roles, where precision and efficiency are essential. Participants will also develop strategic abilities for handling complex administrative functions, enhancing their capacity to manage diverse tasks ranging from scheduling and coordination to managing corporate documents. Coupled with the ability to elevate your communication prowess, this training ensures that you can effectively liaise with all levels of company staff and external partners, making you an indispensable link within your organisation. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Professional Secretary. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Professional Secretary setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Professional Secretary related fields impacting their Professional Secretary experiences and long-term development. Course Curriculum Course 01: Office Management for Professional Secretary Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Administration Course 02: Legal Secretary Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace &#038; Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Administration: Office Administration Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Record Keeping and Filing Systems Module 09: Effective Planning and Scheduling Module 10: Invoicing/Petty Cash Module 11: Business Writing Skills Module 12: Time Management Module 13: Organisational Skills Module 14: Communication Skills Module 15: Negotiation Techniques Module 16: Conflict Management =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Ambitious administrative professionals. Current office managers. Emerging team leaders. Career-focused secretaries. Executive assistants seeking advancement. Administrative staff upgrading skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Secretary: $35,000 - $65,000 Senior Administrative Assistant: $32,000 - $58,000 Chief of Staff: $50,000 - $100,000 Operations Manager: $40,000 - $75,000 Business Administrator: $36,000 - $68,000 Client Relations Manager: $40,000 - $75,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.