Build confidence and enhance communication skills to thrive in personal and professional interactions. This course provides practical techniques for clear and effective communication.
Do you want to improve your oratory skill? Do you work in the Public affair or do you want to be a politician? Are you trying to develop good command over your communication skill? Then this course is the perfect solution for you. The course provides a powerful insight into the way communication works. Do you have the ability to read people? Do you understand what motivates other people? Do you handle difficult people and hard situations with grace, serenity and tranquility? A good communicator does these works. They can quickly assess people and guess what their problems are? The course will help you to upgrade your intellectual abilities so that you can get individuals to react with the right communication. The course will guide you to gain excellent communications skills to express your thoughts nicely. Course Highlights Mastering Communication Techniques is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Communication Techniques into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Communication Techniques Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Communication Techniques is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Communication Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Communication Techniques What Is Communication FREE 00:30:00 Understand Yourself And Your Message FREE 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:15:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam
The course aims to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication, such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts.After the successful completion of the course, you will be able to learn: Explore the Definition and purpose of communication. Understand the Elements of Communication. Explore different Models of Communication as Interaction. Understand what effective communication is. Explore Global Media Theories (e.g. Authoritarian, Communist, Libertarian, Social Responsibility, etc. Understand LEVELS OF COMMUNICATION / STRUCTURE. Understand Styles and Techniques: Oral, Written, and Business. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication and how to navigate these factors in order to communicate effectively with diverse groups of people. The aim of the course is to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication, and how to navigate these factors in order to communicate effectively with diverse groups of people. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Communication as Interaction Self-paced pre-recorded learning content on this topic. Communication as Interaction Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Sales Representative Human Resources Manager Customer Service Representative Marketing Manager Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
In an era where effective communication is paramount, our 'Communication Skills & Public Speaking' course stands as a beacon for those aspiring to excel in personal and professional realms. Recent statistics show that in the UK, over 70% of successful job candidates attribute their success to strong communication abilities. This course is tailored to hone such skills, ensuring participants emerge as confident speakers and empathetic listeners. Engaging and interactive, it combines theoretical knowledge with practical applications, transforming the way participants engage with the world. Whether it's for a boardroom presentation or a casual conversation, this course is your stepping stone to becoming a persuasive and impactful communicator. Learning Outcomes: Master effective verbal and non-verbal communication techniques. Develop persuasive public speaking and presentation skills. Enhance listening skills for better interpersonal relationships. Learn to construct and deliver clear, concise messages. Gain confidence in public speaking and group discussions. Understand the dynamics of body language in communication. Acquire skills for managing public speaking anxiety. Embrace techniques for impactful digital communication. Who Is This Course For? Individuals aiming to improve personal communication skills. Professionals seeking to enhance workplace interactions. Entrepreneurs requiring persuasive pitching abilities. Students preparing for presentations and interviews. Anyone interested in excelling in public speaking forums. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Public Relations Officer: £25,000 - £40,000 Marketing Manager: £30,000 - £50,000 Sales Manager: £28,000 - £55,000 Human Resources Manager: £35,000 - £60,000 Corporate Trainer: £27,000 - £45,000 Event Coordinator: £20,000 - £35,000 Course Features Lectures 12 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 0 Assessments Yes Communication Skills & Public Speaking Level 3 Diploma Lecture1.1 Module 1: Introduction to Communication Lecture1.2 Module 2: Verbal Communication Lecture1.3 Module 3: Non-Verbal Communication Lecture1.4 Module 4: Written Communication Lecture1.5 Module 5: Listening Skills Lecture1.6 Module 6: Conflict Resolution Lecture1.7 Module 7: Intercultural Communication Lecture1.8 Module 8: Persuasive Communication Lecture1.9 Module 9: Public Speaking Lecture1.10 Module 10: Communication in the Workplace Show more items
Communication Mastery Training Course Overview Are you looking to begin your communication skills career or want to develop more advanced skills in communication skills? Then this communication mastery online training course will set you up with a solid foundation to become a confident project leader or business manager and help you to develop your expertise in communication skills. This communication mastery online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this communication mastery online training course will set you up with a solid foundation to become a confident project leader or business manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a project leader or business manager. The communication mastery online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a project leader or business manager. This comprehensive communication mastery online training course is the perfect way to kickstart your career in the field of communication skills. This communication mastery online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a project leader or business manager or want to learn more skills on communication skills but unsure of where to start, then this communication mastery online training course will set you up with a solid foundation to become a confident project leader or business manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This communication mastery online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive communication mastery online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of communication skills. Entry Requirement There are no academic entry requirements for this communication mastery online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This communication mastery online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Communications Tactics & Strategies Quick, Ethical Ways to Cheat Your Way to Communication Success You Are In Great Company - Find Out Who GPS for Your Communications You Will Be Motivating, Not Data Dumping Exciting New Update to this Course Getting Feedback So It Won't Hurt Yes, Even Beginner Can Tell Stories Powering Your Points With Images and Slides Practice In the Friendliest Environment of All Test Tubes for You You Have Earned a Professional Critique Time to Give TJ a Piece of Your Mind You have Now Mastered Basic and Beyond Communication Skills Extras Extra Tips On How to Get Over Nervousness and Being Scared Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
This Course at a Glance Define communication and explain the essential elements of the communication cycle Understand the importance of communication in the social care sector Examine the key qualities needed for effective two-way communication Understand the importance of identifying each service user as a unique person Identify the most common ways you can communicate at work Know how to communicate with service users, families and colleagues Learn how to form both verbal and non-verbal communication Analyse different types of language such as braille, body language, sign language etc Understand the use of telephones, technological aids, text messaging and communication software Identify the main barriers to communication and know how to prepare yourself for communication to overcome specific barriers Learn how to check the understanding capacity of messages Know how to drive successful outcomes from any interaction with the service user Learn how to deal with open and closed questioning Know where to get help to enhance your communication skills Learn how to maintain the art of confidentiality in communications Understand the importance of service user's consent in confidentiality Principles of Communication Course Overview Effective communication in health and social care settings is critical because it can have a direct or indirect impact on the quality of care delivered, the patient's overall wellness, and relationships with patients, family members, and coworkers. Good communication is indeed the key to determining the service users' needs and wishes, providing high-quality care, and cultivating positive connections with service users, visitors, and coworkers. This Principles of Communication Online Course will enable care workers to have a better knowledge of a service user's requirements and offer them the assistance they require. This course covers a variety of communication methods, as well as how to detect and eliminate communication barriers and how to ensure that the person you're interacting with understands what you're saying. This course will also help you understand how to maintain confidentiality in communications including how to receive help with communication problems. Effective communication with patients is not the essential requirement for good communication. If you work in the healthcare field, you'll need to be able to communicate successfully with your coworkers and peers as well. According to several studies, poor communication skills can lead to healthcare providers ordering the wrong tests, providing the wrong medications, or discharging patients who should have been held overnight. Therefore, understanding how to communicate effectively with both patients and colleagues should be a top concern for everyone working in the healthcare business. Upon successful completion of this Principles of Communication Online Course, you will be able to develop your awareness of a service user's requirements and communicate more effectively with patients and coworkers. Who should take this course? This Principles of Communication Online Course is primarily aimed at Care and Support Workers working in a social care setting, such as: Nurse Healthcare professionals Social care worker Support staff Counsellor This training is not, however, confined to a single profession or industry. It may also be valuable to a broader audience of people who want to learn more about building effective communication with vulnerable people residing in their families or the society. Entry Requirements There are no academic entry requirements for this Principles of Communication Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Principles of Communication Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Reasons People Communicate Module 2: Ways of Communicating Module 3: Identifying Communication Barriers Module 4: Reducing Communication Barriers Module 5: Checking Understanding Module 6: Getting Help With Communication Issues Module 7: Confidentiality Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
ð Unlock Your Success with 'Strategic Communication Mastery' Online Course! ð Are you ready to elevate your personal and professional success to new heights? Introducing our groundbreaking online course: 'Strategic Communication Mastery: Achieving Success Through Effective Interaction.' ð Why Strategic Communication Matters: In a world where effective communication is the key to success, mastering the art of strategic communication is non-negotiable. Whether you're navigating the corporate landscape, leading a team, or building relationships, your ability to communicate strategically will set you apart. ð What You'll Learn: ð¹ Crafting Compelling Messages: Learn the art of creating messages that resonate, influence, and drive results. ð¹ Building Powerful Connections: Develop the skills to connect authentically with colleagues, clients, and stakeholders. ð¹ Navigating Difficult Conversations: Turn challenges into opportunities by mastering the art of handling tough discussions with finesse. ð¹ Leadership Communication: Lead with impact by understanding how to inspire and motivate through your words. ð¹ Digital Communication Mastery: Navigate the complexities of virtual communication with confidence and effectiveness. ð Course Highlights: ð Interactive Modules: Engage with dynamic lessons, real-world case studies, and practical exercises. ð Personalized Feedback: Receive personalized feedback to accelerate your growth and address your unique challenges. ð Global Community: Connect with like-minded individuals from around the world, expanding your network and perspectives. ð¼ Who Should Enroll: ð©âð¼ Professionals seeking to enhance their leadership skills. ð¨âð« Team leaders and managers looking to improve team dynamics. ð¥ Entrepreneurs and business owners aiming to build strong client relationships. ð©âð» Anyone wanting to excel in the art of strategic communication. ð Join 'Strategic Communication Mastery' today and unlock a future where your words become the catalyst for your success! Don't miss out-seize this opportunity to transform your communication skills and elevate your professional journey. Enroll now! ð Course Curriculum Strategic Communication Intro _ Beginning Concepts 00:00 Response _ Meaning 00:00 Ways We Communicate 00:00 Communication - Main Concepts - Part 1 00:00 Communication - Main Concepts - Part 2 00:00 Reality - Generosity - Listening 00:00 Power Of Questions - Greek Strategy 00:00 Language _ Emotion 00:00 Clear Communication Is The Key 00:00 Great Tips _ Tools - Part 1 00:00 Great Tips _ Tools - Part 2 00:00 Great Tips _ Tools - Part 3 00:00 Final Thoughts _ Tips 00:00
Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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